SmartHR is capable of handling a lot of data. We can manage personnel information, as well as process payroll and keep track of leaves all in one system. It really does offer a lot in terms of data retention.
What do you dislike?
The system itself is a little archaic looking. It's shades of green, like you'd see decades ago. Its not easy to navigate between screens when you need additional data on an employee. Everything is very segregated, which can be frustrating. Its also not a very user friendly system. You can't open up the system and play with it to figure things out, you'll need a manual or training.
Recommendations to others considering the product
Be sure you're close to a training/ support facility so you can get the most out of their customer service staff. You can always call or email with questions, but being able to receive in person assistance and training is a game changer, especially if you're new to the software.
What business problems are you solving with the product? What benefits have you realized?
We're able to more easily track employees leaves now. Before it was kind of a guessing game, but now we know who went out when, when they returned, and how many days they were out if it was an intermittent leave.
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Company: Smartdrive Labs Technologies India Pvt Ltd