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Smarter Contact is a Game-Changer — and Ari Made It Even Better!
From the moment we decided to move our team to Smarter Contact, we knew we needed a platform that was not only reliable and feature-rich, but also backed by a team that truly understands what it means to support their clients. And that’s exactly what we found—not only in the Smarter Contact platform, but especially in Ari, who has been nothing short of exceptional throughout the entire process.
Let me start by saying this: Smarter Contact is the most robust and user-friendly texting platform we’ve used—and we’ve tried several. As a business heavily reliant on direct communication and fast response times, we needed a platform that could deliver results, stay compliant, and still be easy to use.
Smarter Contact offers everything we could’ve asked for and more:
High deliverability rates, meaning our messages are getting where they need to go
An incredibly intuitive campaign builder with automation and drip features
Smart, customizable contact management tools
Built-in skip tracing that saves us time and money
Seamless CRM integrations, making workflows smooth and effortless
Powerful tagging, segmentation, and scheduling tools that allow for targeted outreach
And a clean, easy-to-navigate user interface that our entire team quickly adapted to
But what really stood out and made our experience five stars was the people behind the platform—and Ari, in particular, made all the difference.
Ari is the kind of person you hope you get to work with when learning something new. She was extremely patient, kind, and thorough. She didn’t just explain how to use the platform—she taught it in a way that made it easy to grasp. She walked us through everything, from account setup to campaign optimization, and even helped us transition smoothly from our previous texting platform with no stress or hiccups.
She took the time to train each member of our team, answered every question without hesitation, and never made us feel rushed. Her follow-up, her attention to detail, and her overall positivity made what could’ve been an overwhelming process actually enjoyable. She truly went above and beyond to make sure we were confident and ready to go.
It’s rare to find a company that builds such a powerful tool and backs it up with world-class customer support. Smarter Contact has nailed both. They’re clearly committed to innovation, compliance, and helping businesses grow—and with team members like Ari on board, it's obvious that customer success is a top priority.
If you're on the fence about Smarter Contact—don’t be. This platform has everything you need to succeed, and if you're lucky enough to work with Ari, you're in the best possible hands. She's a true professional, and I would recommend her—and Smarter Contact—to anyone looking to take their outreach to the next level.
Thank you again, Ari and the entire Smarter Contact team—you’ve earned a loyal client for life! Review collected by and hosted on G2.com.
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