1. [Home](https://www.g2.com/) 2. ... 3. [Health Care Software](https://www.g2.com/categories/health-care) 4. [Mental Health Software](https://www.g2.com/categories/mental-health) 5. [SimplePractice](https://www.g2.com/products/simplepractice/reviews) 6. [SimplePractice Claims vs Evidence](https://www.g2.com/products/simplepractice/claims-vs-evidence) # SimplePractice Claims vs Evidence ## Claim: “Use AI to generate polished, comprehensive progress notes at the end of every telehealth and in-person session, whether you record the session or use Dictation.” ##### Mixed support from reviews. A reviewer reports that SimplePractice has an AI system that records and writes notes, supporting the core capability. However, the same reviewer says access depends on the private practice’s plan, which limits the claim’s unqualified availability. - “I love that they have added an AI system to record and write notes for you” [Read Full Review](https://www.g2.com/survey_responses/12220573) - “I have no way of adding the feature unless my company adds it to their plan.” [Read Full Review](https://www.g2.com/survey_responses/12220573) Last updated Sep 30, 2026 Source: [https://www.simplepractice.com/pricing/](https://www.simplepractice.com/pricing/) ## Claim: “With our EHR for therapists, you can automate time-consuming tasks like sending appointment reminders, generating superbills, and syncing calendars.” ##### Supported by reviews. Relevant reviewers report that the EHR automates appointment reminders, reducing manual work. The reviews do not meaningfully address generating superbills or syncing calendars. - “It's really convenient that it sends appointment reminders to clients, so I don't have to” [Read Full Review](https://www.g2.com/survey_responses/12220573) Last updated Sep 30, 2026 Source: [https://www.simplepractice.com/features/](https://www.simplepractice.com/features/) ## Claim: “Claim Assistant that catches and corrects errors” ##### Disputed by reviews. A relevant reviewer describes claim-related workflows, including claim rejections, as requiring extra steps rather than being automatically caught and corrected. No reviewer in this set reports the claimed error-catching or correction capability. - “some insurance-related workflows like claim rejections or secondary billing require extra steps that could be streamlined” [Read Full Review](https://www.g2.com/survey_responses/11597373) Last updated Sep 30, 2026 Source: [https://www.simplepractice.com/pricing/](https://www.simplepractice.com/pricing/) ## Claim: “Offer world-class in-person and virtual care with therapy practice management software that helps you streamline diagnoses, create evidence-based treatment plans, and send secure messages.” ##### Mixed support from reviews. Reviewers describe easy virtual sessions and accessible assessments, but others report missing or poorly linked treatment-plan functionality. The reviews do not meaningfully establish the secure-messaging or “world-class” aspects of the claim. - “the Telehealth feature lets me do virtual sessions easily without needing different software, and it's compliant” [Read Full Review](https://www.g2.com/survey_responses/12220573) - “I love that all documentation and assessments can be stored in client files, and it’s easy to upload files onto the platform.” [Read Full Review](https://www.g2.com/survey_responses/12220573) - “The system is outdated. It does not link treatment plans to progress notes or include mental health assessments into notes.” [Read Full Review](https://www.g2.com/survey_responses/13193454) - “there was no way to do treatment plans within SimplePractice which made paperwork and planning difficult.” [Read Full Review](https://www.g2.com/survey_responses/12661663) Last updated Sep 30, 2026 Source: [https://www.simplepractice.com/features/](https://www.simplepractice.com/features/) ## Claim: “Note Taker generates comprehensive progress notes in moments” ##### Mixed support from reviews. One reviewer reports that the AI system records and writes notes, supporting the note-generation aspect of the claim. However, another reviewer says progress notes do not link treatment plans or include mental health assessments, and the reviews do not establish that the notes are comprehensive or generated "in moments." - “I love that they have added an AI system to record and write notes for you” [Read Full Review](https://www.g2.com/survey_responses/12220573) - “It does not link treatment plans to progress notes or include mental health assessments into notes.” [Read Full Review](https://www.g2.com/survey_responses/13193454) Last updated Sep 30, 2026 Source: [https://www.simplepractice.com/pricing/](https://www.simplepractice.com/pricing/)