Shopify Plus Reviews & Product Details

I use Shopify Plus for my ecommerce website. The initial setup when we upgraded to Shopify Plus was relatively easy. Review collected by and hosted on G2.com.

I feel like I pay a ton of money for something that I'm not really sure I get the most out of. I kinda think that I am locked into a service that I don't really need for my website. I think it's overkill for what I'm doing. I haven't noticed a significant difference between Shopify Plus and the other Shopify subscription model. What I really don't like is Shopify partners. It's the worst program, and I would never recommend it to anybody. Shopify partners is very deceiving. You can leave a positive review for a discount, but then they do crappy service. Shopify partners won't let you change the review, and Shopify didn't take any action when I reported a bad partner experience. It was terrible, and there's a good chance I wouldn't recommend it to anybody. Review collected by and hosted on G2.com.

I love the higher API limit with Shopify Plus. As a developer, this feature is a blessing, allowing us to run our custom automations smoothly without hitting thresholds. I appreciate the ability to customize checkout rules to match our specific business needs. The inclusion of features like POS Pro, Markets, and a Custom dev dashboard is great, and I like how they're continually improving. I'm very happy with all the features and always excited about their updates. It was very easy to set up Shopify Plus, and we got everything running in just a couple of days as an international brand. Review collected by and hosted on G2.com.

The only thing I feel is more valuable to us is syncing the data between staging and production store. I know there are tons of apps that do import/export for you, but if there is an option to auto-sync the data with the store, that would be wonderful and we can then leverage the same data on dev store to reflect the development more clearly. Review collected by and hosted on G2.com.

I really appreciate Shopify Plus because it helps us reach our customers and allows them to interact with our brand. We love the customizability and the growth potential that our store has with Shopify Plus. It's great knowing we have access to checkout customizability, which has been huge for converting customers at their most high intent moments. Another big plus is the availability of partner themes and the various apps that ensure long-term software compatibility support. I also value the international market access enabling us to present a more local storefront with local payment options, and the reliability of the platform, especially during crucial sales dates. Additionally, I found the initial setup easy thanks to the available templates. Review collected by and hosted on G2.com.

The price can be expensive if the store cannot financially support the upgrade. Review collected by and hosted on G2.com.

I use Shopify Plus to operate and host my e-commerce website and appreciate its affordable credit card processing fees, protection against fraudulent orders, and a robust structure to build an exceptional website. I like quick access to support when I come across a challenge I can't solve on my own. There are a variety of tools specific to Shopify Plus customers, such as workflow and greater reporting, that hold a lot of value. Workflow allows the automation of many processes, saving man hours and time, especially during busy periods, and the improved reporting functionality helps me further understand trends and activity on my e-commerce store. It was very easy to transition from standard Shopify to Shopify Plus. Review collected by and hosted on G2.com.

I like everything about it Review collected by and hosted on G2.com.

I think for Shopify Plus, some of the things that stand out the most are the access to some really robust themes. I also like that I can integrate different sales channels that we couldn't do on the regular Shopify channel. Being able to access more channels lets us drive in business from different marketplaces, like connecting our Amazon shop and TikTok shop, which allows us to just have better access to more sales channels and ultimately increase our sales. The initial setup was extremely straightforward and very easy. Review collected by and hosted on G2.com.

I think the double-edged sword for Shopify is that their system is built for apps. A lot of the problems we run into, Shopify will be quick to say, 'oh, there's apps for that' versus offering it instinctively for their customers. Review collected by and hosted on G2.com.

I really appreciate the uptime commitment of Shopify Plus. The support is always available and usually pretty knowledgeable, which is really reassuring. I find the Audiences feature very cool and the overall ease of use for the platform, including installing and managing applications, is a huge plus. It's great that applications integrate with ease and the standard for getting into the app store seems to be quite high. Integration with other markets like Amazon and eBay, and tools like Klaviyo and Google Ads, also works seamlessly. Setting up Shopify Plus was very simple, with tools available to migrate products and orders, and the settings and design were straightforward enough. Review collected by and hosted on G2.com.

I mean, discounts are incredibly basic and should be updated and should include a built-in feature to display the discounts on the frontend without the need for custom coding. Review collected by and hosted on G2.com.

I like the ease of use of Shopify Plus, especially considering that our development team is small and agile. This platform allows us to really get the best out of it for what we want to do. I also appreciate that Shopify Plus can be integrated into pretty much everything else we do. It's great that it has so many integrations with tools like Syn7 for inventory management, Xero for accounting, and Klaviyo for email marketing. I love that Shopify Plus makes things really easy as an out-of-the-box solution. It's definitely one of its huge advantages. Review collected by and hosted on G2.com.

We previously had a really good Shopify Plus manager. With the reorganization, they've moved on, and we haven't found the same continuity of service. So I think if I could improve anything, it would be on the personal level. The technology is fantastic, but just the account management would be great to improve. Review collected by and hosted on G2.com.

I like the flexibility and stability of Shopify Plus, which allows us to have a high loading speed even while using many additional apps. This helps push our conversion rate without slowing down the site. The high loading speed also keeps customers engaged longer and prevents them from leaving the page. Setting up and maintaining the platform is incredibly easy, making Shopify Plus a better choice compared to WooCommerce, where I had to worry about site crashes and massive overhauls after platform updates. We successfully use upselling and cross-selling tools to increase our average order value and convert those difficult clients. Review collected by and hosted on G2.com.

The AI builder has not worked well for me when I've tried using it. Most of the time, I get an error message, or it simply doesn't create anything close to what I was looking for. Review collected by and hosted on G2.com.

I appreciate how versatile Shopify Plus is, as it can be used by varying sizes of clients. We love the Functions features, which have been a game changer for our high value merchants, allowing us to help our clients offer more bespoke discounts and deals, which the native discount functionality doesn't fully cater to. I find the platform to be robust and scalable, providing an excellent ecommerce solution for our clients to enhance their sales. The initial setup of Shopify Plus is also super easy. Review collected by and hosted on G2.com.

The sales process is pretty long and drawn out, and the Shopify sales team competed with us. On more than a few occasions, we've pushed clients over the line to go for Plus, but the deal gets swept out from under us by the Shopify Plus sales team. Review collected by and hosted on G2.com.

We require multiple storefronts to manage different aspects of our business - the fact that these can all be rolled into one 'organization' under Shopify plus is a huge benefit to us. The premium level support is also a huge selling point for us as a business - being able to get a live agent almost immediately to address any issues is critical for us as an organization. Review collected by and hosted on G2.com.

As an emerging brand - the decision to go with Shopify Plus was not taken lightly due to it's significant increase in cost compared to base Shopify plans. The fact that for this added cost you cannot manage multiple brands (with different branding) without paying even more is also a bit frustrating. But the benefits outweigh the overall downsides. Review collected by and hosted on G2.com.