--- title: Shopify Plus Reviews meta_title: 'Shopify Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 873 reviews by the users' company size, role or industry to find out how Shopify Plus works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 873 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Shopify Plus Reviews **Vendor:** Shopify **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 873 ## About Shopify Plus Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus ## Shopify Plus Pros & Cons **What users like:** - Users admire the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores. (97 reviews) - Users commend the **exceptional customer support** of Shopify Plus, appreciating its responsiveness and helpfulness throughout their experience. (42 reviews) - Users appreciate the **reliability of Shopify Plus** , excelling in scalability and performance during high traffic periods. (40 reviews) - Users praise the **quick setup** of Shopify Plus, highlighting its helpful documentation and supportive care team for smooth transitions. (36 reviews) - Users find the **easy setup** of Shopify Plus to be highly beneficial and user-friendly for quick customer access. (34 reviews) - Users value the **high customizability** of Shopify Plus, enabling tailored solutions and easy integration for diverse needs. (33 reviews) - Customization Options (28 reviews) - Scalability (26 reviews) - App Integration (25 reviews) - Users highlight the **efficiency and scalability** of Shopify Plus, enhancing their ability to grow and manage online stores. (25 reviews) **What users dislike:** - Users find Shopify Plus **expensive** , particularly for smaller brands, with additional costs for customizations and limited flexibility. (59 reviews) - Users find **limited customization options** frustrating, often requiring developers and added costs for desired flexibility. (39 reviews) - Users find **limited features** in Shopify Plus, often needing developer knowledge and third-party tools for enhancements. (24 reviews) - Users feel the **missing features** in Shopify Plus limit functionality, requiring third-party apps for advanced capabilities. (21 reviews) - Users highlight the **extra costs** associated with Shopify Plus, making it less accessible and budget-friendly for many businesses. (19 reviews) - Users express frustration over **limited reporting** capabilities in Shopify Plus, hindering comprehensive insights on their operations. (19 reviews) - Difficult Customization (18 reviews) - Users express frustration over **poor customer support** from Shopify Plus, complicating issue resolution and assistance with the platform. (16 reviews) - Inadequate Reporting (13 reviews) - Limitations (13 reviews) ## Shopify Plus Reviews ### 1. Empowering Automation and Customization for Scalable Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Shopify Plus?** The automated workflows through Flow and Launchpad empower teams to build custom logic without heavy engineering resources. Multipass login, advanced API access, and expanded checkout customization give the flexibility we need for complex stores. The upsides are scalability, customization, automation, support and international growth potential. **What do you dislike about Shopify Plus?** One challenge is that deeper customization often still requires working within Shopify’s opinionated framework. Certain areas, especially checkout and some native reporting, have guardrails that limit how far you can go without relying on workarounds or third party apps. Even with Plus, not every customization is as flexible as a fully custom built platform. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus solves the complexity of scaling ecommerce by providing a stable, high performance platform with built in automation, flexibility, and enterprise support. It benefits us by reducing operational overhead, enabling faster execution without heavy engineering resources, and giving us confidence that the platform can handle growth, peak traffic, and evolving business needs without disruption. ### 2. Frustrating Experience, Not Recommended for Small Businesses **Rating:** 0.0/5.0 stars **Reviewed by:** Cary S. **Reviewed Date:** December 18, 2025 **What do you like best about Shopify Plus?** Nothing **What do you dislike about Shopify Plus?** We’ve had consistently negative experiences with Shopify Plus. Our sales and deposits are frequently held for extended periods without clear explanations, creating unnecessary strain on cash flow. The contracts required by Shopify Plus feel predatory, are extremely expensive, provide no benefits, and offer little to no meaningful notice prior to renewal. Equally frustrating is the lack of access to actual decision-makers. There is no transparency, no accountability, and no real avenue for resolving serious concerns. Despite branding itself as a champion of small businesses, Shopify Plus provides little support and operates in ways that feel exploitative and profit-driven rather than partnership-oriented. It takes an enormous amount of time and effort to set up and maintain the platform. Investing hours or days into building a business on Shopify Plus, only to be met with withheld funds, rigid contracts, and minimal support, is deeply discouraging. If Shopify truly intends to support small businesses, significant improvements in transparency, communication, and fairness are necessary. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus has consistently fallen short in supporting our business. Funds are withheld for excessive periods with little transparency, contracts are expensive and feel predatory, and there is a noticeable lack of advocacy for small businesses. The experience feels one-sided and exploitative rather than supportive. ### 3. Decent Tool, Needs Inventory Management Overhaul **Rating:** 2.5/5.0 stars **Reviewed by:** Cesars M. | Operation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Shopify Plus?** I appreciate that some apps are free for Shopify Plus members. Specifically, the Flow app has been great in automating some parts and steps in our company, which has been very helpful. **What do you dislike about Shopify Plus?** I'm currently having inventory issues because of new updates in Shopify Plus. The POS can't receive merchandise and transfer it from one location to another as it lags too much. I would love for Shopify's help with Stocky to get better. It would also be great if Shopify offered a Warehouse Management System (WMS). We're paying $3000, and I don't see too much change in my Shopify store. I'm still in the process of setting up catalogs for Shopify Plus. I wish it could offer more options, as currently, the pricing is only from retail price down by a percentage. It would be better if it could be from cost to price. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus helps organize our warehouse with bin location and automates parts of our business using the Flow app, making operations smoother. ### 4. Centralized Inventory and Communication, Seamless POS Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Shopify Plus?** I use Shopify Plus for POS, online sales, and inventory management. I really appreciate how it allows us to have multiple retail locations and sales channels with one central inventory. The central communication features are great when dealing with multiple locations and stakeholders. I also like the automatic inventory allocation based on location and priorities. The timeline communication, inventory movement, and reporting features stand out to me. The reporting has been greatly improved, especially with the integration with Better Reports. **What do you dislike about Shopify Plus?** I don't like how there is certain functionality with POS but not with Admin and vice versa. When a new feature is enabled on POS or Admin, a lot of the time that feature isn't available on the other system. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus allows us to manage multiple retail locations and sales channels with one central inventory and communication system. It automates inventory allocation based on location and priorities, and offers improved reporting with better integrations. ### 5. Scalable, User-Friendly Solution for Multi-Store Management **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie W. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like Shopify Plus for its ease of use and the ability to scale, which is essential for selling our mini wine products online. The platform supports multiple storefronts, making it possible to manage various stores with different sales goals efficiently. It provides a modern, user-friendly website to sell products with varying prices and inventory. I appreciate the features like discounts and upsells that are crucial for a modern CPG brand to be successful and scale. **What do you dislike about Shopify Plus?** I would like to see more custom cart and checkout fields. Custom Shopify Plus tax settings like adding custom pass through tax at checkout, specific to the wine industry. **What problems is Shopify Plus solving and how is that benefiting you?** I use Shopify Plus to create a marketplace for selling our wine advent calendar and other mini wine gift sets online. It supports multiple storefronts, making it easy to scale and manage our varying inventory. Everything a modern CPG brand needs to succeed, like discounts and upsells, is possible with Shopify Plus. ### 6. Elevated Multi-Site Management with Shopify Plus **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron C. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I really appreciate the analytics feature in Shopify Plus, which provides insights across all our sites, helping us make better business decisions and track growth for individual sites. I like how we can manage all our sites within the organization efficiently. It's great being able to use our own custom middleware along with Shopify's APIs to sync data and site content between our systems. This integration allows us to offer real-time availability and fees for our products. Also, now that we have a workflow for our operations team, the initial setup has become easy. **What do you dislike about Shopify Plus?** I don't like the domain reporting. We use Shopify for domain management, and there are still some Plus Org reports that aren't great. We need to see reports for all sites and features, like which sites have certain things like Tipping turned on or off. WE also have frustrations with the Gifting Model that we have. We almost always have a different sender and recipient - Shopify needs to be better for stores that are primarily gifting. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus lets us manage all our sites, gain insights with improved Analytics, and sync data using our APIs. It helps make better business decisions and offers real-time product availability. ### 7. Effortlessly Manages Our D2C Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Shopify Plus?** I find Shopify Plus to be an amazing full management platform that allows us to present our products to customers very easily. I really appreciate how the admin dashboard is very easy to use. It provides us with all the data and stats that we need to understand our business better, such as where our traffic is coming from, and when we see higher order values coming in from certain traffic sources, we can focus our marketing efforts on those sources to see a return in revenue. I've found the setup to be extremely easy, even eight years ago, and I've noticed that the features have become even more robust over the last five years. **What do you dislike about Shopify Plus?** Nothing **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus is a full management platform for our D2C business, making product presentation easy and offering an intuitive admin dashboard. It provides comprehensive data and stats, enabling us to analyze traffic sources and enhance marketing efforts, ultimately boosting revenue. ### 8. Overpaying for Unnecessary Features and Poor Partner Experience **Rating:** 1.5/5.0 stars **Reviewed by:** Joel A. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I use Shopify Plus for my ecommerce website. The initial setup when we upgraded to Shopify Plus was relatively easy. **What do you dislike about Shopify Plus?** I feel like I pay a ton of money for something that I'm not really sure I get the most out of. I kinda think that I am locked into a service that I don't really need for my website. I think it's overkill for what I'm doing. I haven't noticed a significant difference between Shopify Plus and the other Shopify subscription model. What I really don't like is Shopify partners. It's the worst program, and I would never recommend it to anybody. Shopify partners is very deceiving. You can leave a positive review for a discount, but then they do crappy service. Shopify partners won't let you change the review, and Shopify didn't take any action when I reported a bad partner experience. It was terrible, and there's a good chance I wouldn't recommend it to anybody. **What problems is Shopify Plus solving and how is that benefiting you?** I'm unsure about the benefits of Shopify Plus; it feels like I'm locked into a service I don't really need. ### 9. Empowers E-commerce with Robust APIs and Customizability **Rating:** 5.0/5.0 stars **Reviewed by:** Shreyank J. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I love the higher API limit with Shopify Plus. As a developer, this feature is a blessing, allowing us to run our custom automations smoothly without hitting thresholds. I appreciate the ability to customize checkout rules to match our specific business needs. The inclusion of features like POS Pro, Markets, and a Custom dev dashboard is great, and I like how they're continually improving. I'm very happy with all the features and always excited about their updates. It was very easy to set up Shopify Plus, and we got everything running in just a couple of days as an international brand. **What do you dislike about Shopify Plus?** The only thing I feel is more valuable to us is syncing the data between staging and production store. I know there are tons of apps that do import/export for you, but if there is an option to auto-sync the data with the store, that would be wonderful and we can then leverage the same data on dev store to reflect the development more clearly. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus manages our products, blogs, and site aesthetics, offers robust APIs for app development, and handles custom data for PDP pages. Higher API limits support bulk operations and custom checkout rules streamline order processes. I'm happy with its features and continuous updates. ### 10. Empowers Growth with Customizability and Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Henry C. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I really appreciate Shopify Plus because it helps us reach our customers and allows them to interact with our brand. We love the customizability and the growth potential that our store has with Shopify Plus. It's great knowing we have access to checkout customizability, which has been huge for converting customers at their most high intent moments. Another big plus is the availability of partner themes and the various apps that ensure long-term software compatibility support. I also value the international market access enabling us to present a more local storefront with local payment options, and the reliability of the platform, especially during crucial sales dates. Additionally, I found the initial setup easy thanks to the available templates. **What do you dislike about Shopify Plus?** The price can be expensive if the store cannot financially support the upgrade. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus helps us reach customers and interact with our brand through partner themes and apps, ensuring software compatibility. The customizability boosts checkout conversion, offers growth potential in international markets, and provides reliability for critical sales dates. ### 11. Effortless E-commerce Enhancement with Shopify Plus **Rating:** 4.5/5.0 stars **Reviewed by:** Lee T. | Vice President **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I use Shopify Plus to operate and host my e-commerce website and appreciate its affordable credit card processing fees, protection against fraudulent orders, and a robust structure to build an exceptional website. I like quick access to support when I come across a challenge I can't solve on my own. There are a variety of tools specific to Shopify Plus customers, such as workflow and greater reporting, that hold a lot of value. Workflow allows the automation of many processes, saving man hours and time, especially during busy periods, and the improved reporting functionality helps me further understand trends and activity on my e-commerce store. It was very easy to transition from standard Shopify to Shopify Plus. **What do you dislike about Shopify Plus?** I like everything about it **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus offers affordable credit card processing fees, protection against fraudulent orders, and a robust structure for building an exceptional website. It also provides automation tools for workflows and improved reporting to better understand trends and activities. ### 12. Empowered Our Sales with Versatile Tools and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen C. | co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I think for Shopify Plus, some of the things that stand out the most are the access to some really robust themes. I also like that I can integrate different sales channels that we couldn't do on the regular Shopify channel. Being able to access more channels lets us drive in business from different marketplaces, like connecting our Amazon shop and TikTok shop, which allows us to just have better access to more sales channels and ultimately increase our sales. The initial setup was extremely straightforward and very easy. **What do you dislike about Shopify Plus?** I think the double-edged sword for Shopify is that their system is built for apps. A lot of the problems we run into, Shopify will be quick to say, 'oh, there's apps for that' versus offering it instinctively for their customers. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus lets me navigate and pull data from different customer cohorts and quickly resolve theme issues with support, enhancing our business operations. ### 13. Streamlined Retail Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel W. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I really appreciate the uptime commitment of Shopify Plus. The support is always available and usually pretty knowledgeable, which is really reassuring. I find the Audiences feature very cool and the overall ease of use for the platform, including installing and managing applications, is a huge plus. It's great that applications integrate with ease and the standard for getting into the app store seems to be quite high. Integration with other markets like Amazon and eBay, and tools like Klaviyo and Google Ads, also works seamlessly. Setting up Shopify Plus was very simple, with tools available to migrate products and orders, and the settings and design were straightforward enough. **What do you dislike about Shopify Plus?** I mean, discounts are incredibly basic and should be updated and should include a built-in feature to display the discounts on the frontend without the need for custom coding. **What problems is Shopify Plus solving and how is that benefiting you?** I use Shopify Plus as a reliable inventory source and to manage our retail store. It eliminates server maintenance worries and downtime, combines web and point of sale platforms, and offers integrated analytics. ### 14. Shopify Plus: A Global E-Commerce Powerhouse **Rating:** 4.0/5.0 stars **Reviewed by:** Chupi S. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like the ease of use of Shopify Plus, especially considering that our development team is small and agile. This platform allows us to really get the best out of it for what we want to do. I also appreciate that Shopify Plus can be integrated into pretty much everything else we do. It's great that it has so many integrations with tools like Syn7 for inventory management, Xero for accounting, and Klaviyo for email marketing. I love that Shopify Plus makes things really easy as an out-of-the-box solution. It's definitely one of its huge advantages. **What do you dislike about Shopify Plus?** We previously had a really good Shopify Plus manager. With the reorganization, they've moved on, and we haven't found the same continuity of service. So I think if I could improve anything, it would be on the personal level. The technology is fantastic, but just the account management would be great to improve. **What problems is Shopify Plus solving and how is that benefiting you?** We use Shopify Plus to sell into 70 countries with multiple currencies. It's easy to use, even with a small, agile team, and offers vast integrations, like Xero and Klaviyo, allowing me to streamline operations. ### 15. Shopify Plus: Fast, Flexible, and Reliable for High Traffic **Rating:** 5.0/5.0 stars **Reviewed by:** Josh P. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like the flexibility and stability of Shopify Plus, which allows us to have a high loading speed even while using many additional apps. This helps push our conversion rate without slowing down the site. The high loading speed also keeps customers engaged longer and prevents them from leaving the page. Setting up and maintaining the platform is incredibly easy, making Shopify Plus a better choice compared to WooCommerce, where I had to worry about site crashes and massive overhauls after platform updates. We successfully use upselling and cross-selling tools to increase our average order value and convert those difficult clients. **What do you dislike about Shopify Plus?** The AI builder has not worked well for me when I've tried using it. Most of the time, I get an error message, or it simply doesn't create anything close to what I was looking for. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus displays our products cleanly, handles high traffic, maintains high loading speeds, enhances customer engagement, and integrates upselling tools smoothly. ### 16. Scalable and Versatile, but Sales Process Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** AskMario S. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I appreciate how versatile Shopify Plus is, as it can be used by varying sizes of clients. We love the Functions features, which have been a game changer for our high value merchants, allowing us to help our clients offer more bespoke discounts and deals, which the native discount functionality doesn't fully cater to. I find the platform to be robust and scalable, providing an excellent ecommerce solution for our clients to enhance their sales. The initial setup of Shopify Plus is also super easy. **What do you dislike about Shopify Plus?** The sales process is pretty long and drawn out, and the Shopify sales team competed with us. On more than a few occasions, we've pushed clients over the line to go for Plus, but the deal gets swept out from under us by the Shopify Plus sales team. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus provides a robust, scalable ecommerce platform for our clients to sell more products. The Functions feature enables bespoke discounts and deals, enhancing client offerings beyond native discount possibilities. ### 17. Unified Storefronts and Exceptional Support Make Shopify Plus a Standout **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** We require multiple storefronts to manage different aspects of our business - the fact that these can all be rolled into one 'organization' under Shopify plus is a huge benefit to us. The premium level support is also a huge selling point for us as a business - being able to get a live agent almost immediately to address any issues is critical for us as an organization. **What do you dislike about Shopify Plus?** As an emerging brand - the decision to go with Shopify Plus was not taken lightly due to it's significant increase in cost compared to base Shopify plans. The fact that for this added cost you cannot manage multiple brands (with different branding) without paying even more is also a bit frustrating. But the benefits outweigh the overall downsides. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus was crucial for us with our more complicated sales tax integration that was a reequipment for our business. Additionally, it solves our need for multiple storefronts under one singular brand without requiring multiple base Shopify plans - the unified storefronts make things much more simple for us to manage. ### 18. Seamless Integration for Retail and E-Commerce Management **Rating:** 4.5/5.0 stars **Reviewed by:** Chad M. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like the integration between retail and e-commerce on Shopify Plus. It allows us to manage our inventory and sell in both channels, which is crucial for our business. Running promotions and varying them between online and in-store is very helpful, and maintaining our inventory in a single place is essential. The product listings creation and maintenance process is also very helpful. The integration with the retail POS helps us serve all our customers and track purchases efficiently. Shopify Plus streamlines our processes, maintains accurate inventory, and makes managing promotions easier. The setup was easy to upgrade our POS locations to run Shopify Plus, and we faced no major issues. **What do you dislike about Shopify Plus?** I often have issues in stores with returns and exchanges. The system often has problems facilitating exchanges, which means we have to just refund and then create a new order. This has been frustrating for the team. On the e-commerce side, having custom themes does help create some unique pieces, but also can be tough when certain features do not work with our selected theme. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus streamlines our selling process, combining retail and e-commerce into one platform, maintaining accurate inventory, and simplifying promotions. It integrates product listings and retail POS, enhancing inventory management and customer service. ### 19. Efficient, Mobile-Friendly, and User-Centric **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary B. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like the very easy-to-use UI of Shopify Plus. I also love the apps on my phone, which allow me to manage my site and answer customer chats anywhere at any time. It keeps me connected, not tethered. If there's an issue on my site that needs immediate attention, I can fix it in seconds wherever I am through the app, so I can solve problems without waiting. The initial setup was very easy; I went from idea to implementation in less than 10 weeks. **What do you dislike about Shopify Plus?** I am not keen on the discount structure for promotions. It would be better to have a way to EXCLUDE items from an order discount vs the current solution of inclusion. Often times if I am running a sitewide promotion and have a handful of items to exclude, I cannot do that natively in the software without an app. **What problems is Shopify Plus solving and how is that benefiting you?** I use Shopify Plus for digital commerce, connected ordering, customer profile management, inventory, and market development. Its user-friendly UI and mobile apps keep me connected, allowing me to manage my site and address issues instantly, without being tethered to one location. ### 20. Empowers Me to Build Apps That Help Manage My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo P. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Shopify Plus?** The opportunity to build apps that help me manage my business. **What do you dislike about Shopify Plus?** It takes a large commission from my sales. **What problems is Shopify Plus solving and how is that benefiting you?** It helps me by providing a well-structured infrastructure to manage businesses like mine. ### 21. Seamless Ecommerce with Advanced B2B Features **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan D. | Founder & Fractional COO **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like using Shopify Plus for my online clothing shop and also for building ecommerce sites for others. I appreciate the quick and easy ecommerce setup it offers, along with being a one-stop solution for back-end and fulfillment needs. The advanced B2B features are great, including custom price lists and multiuser customer accounts, which make it possible for a wide variety of customers, from small businesses to enterprise organizations, to use our website with an experience and pricing tailored for them. The initial setup was pretty easy thanks to the great knowledge base and resources available. Overall, it does what I want it to. **What do you dislike about Shopify Plus?** Occasional difficulty migrating custom code with upgraded templates. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus offers quick and easy ecommerce setup with a one-stop backend and fulfillment solution. It provides advanced B2B features like custom price lists and multiuser accounts, enabling tailored experiences and pricing for diverse customers. ### 22. Built-In Features That Replace Extra Apps and Save Money **Rating:** 5.0/5.0 stars **Reviewed by:** Nabeel A. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Shopify Plus?** The built in features, make me use less apps hence saving money. **What do you dislike about Shopify Plus?** Shopify will create new updates and eliminate features without warning. **What problems is Shopify Plus solving and how is that benefiting you?** The way we do business online as well as on POS. ### 23. Customizable Markets & Catalogs That Fit Every Region **Rating:** 5.0/5.0 stars **Reviewed by:** Blake S. | E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Shopify Plus?** Markets and catalogs and the ability to customize the aesthetics for a given region. **What do you dislike about Shopify Plus?** Nothing in particular. Can be pricey but it's worth it. **What problems is Shopify Plus solving and how is that benefiting you?** Allowing for the sales of multiple catalogs in multiple countries with flexible billing terms for each individual company. ### 24. Shopify Plus: Powerful Flexibility and Seamless Integrations for Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Uday G. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Shopify Plus?** The level of flexibility that Shopify Plus provides is its best feature. We are able to automate nearly everything, including discounts, workflows, and custom checkout logic, using Shopify Scripts, Launchpad, and Flow. Additionally, operations run smoothly because to the connections with CRM and ERP platforms like HubSpot and NetSuite. Businesses that want both power and usability will find it ideal. **What do you dislike about Shopify Plus?** The dependence on third-party apps for necessary functions is the largest disadvantage. Even if the app ecosystem is fantastic, the expenses can mount up quickly, particularly if you're already paying more for Plus. Advanced reporting and loyalty are two examples of essential enterprise operations that have to be offered by default. **What problems is Shopify Plus solving and how is that benefiting you?** Our issue with checkout friction was resolved with Shopify Plus. We were able to improve the layout, incorporate alternate payment options, and add trust elements because of to the customisable checkout. This increased conversions by over 15% and decreased cart abandonment. Additionally, mobile optimization and performance have a significant impact. ### 25. Easy UI, Useful AI, and Reliable Multi-Store Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel M. | Senior Ecommerce Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Shopify Plus?** Easy UI, AI is useful, Multi store reporting is good. Support is responsive. No issues with performance or down time, happens extremely rarely. Easy to install and use apps **What do you dislike about Shopify Plus?** Restrictive on some product types. Not easy to work across multiple front ends **What problems is Shopify Plus solving and how is that benefiting you?** Storefront for all b2c sales ### 26. Effortlessly Manage Products with Shopify Plus **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit K. | Assistant Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Shopify Plus?** I really like the easiness in maintaining my website with Shopify Plus. It's much easier to handle all the billing, purchases, and product listings. This simplicity has provided me a lot of time, and the setup was straightforward, thanks to the supportive team. **What do you dislike about Shopify Plus?** All good **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus simplifies my work by listing all my products and price details. It makes maintaining my website easy, handling billing, purchases, and product listing efficiently, which saves me a lot of time. ### 27. Highly Customizable with Robust Support **Rating:** 4.0/5.0 stars **Reviewed by:** Aviral G. | Manager- E-commerce, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2025 **What do you like best about Shopify Plus?** I appreciate Shopify Plus for its ability to provide customized solutions that perfectly address our website needs, which is crucial for our brand's dotcom presence. The automated features it offers greatly help us in efficiently tracking our website's performance and ensuring stability by handling high traffic loads, even during peak seasons. I also love the wide range of customizations and additional apps available on the Shopify Plus platform, such as chatbots and other paid apps, which enhance our operational capability. These features effectively reduce our dependency on third-party services, allowing for easier integration and resulting in monetary savings. Moreover, I'm very pleased with the support we received; the support team of the Indian unit was incredibly helpful during our initial setup phase, making the process smooth and straightforward. **What do you dislike about Shopify Plus?** I find that Shopify Plus could improve by offering more data on website performance and heat maps. This additional information would greatly enhance the user experience. **What problems is Shopify Plus solving and how is that benefiting you?** I use Shopify Plus for customized web solutions, which helps with automated features, performance tracking, and handling high traffic. It reduces third-party dependencies and saves costs through easy integrations. ### 28. Reliable with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia H. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I love Shopify Plus's customer service because they have been able to fix every single issue I've brought to them, and they're always thorough. They have solutions for everything I need, from finance to automations to custom coding. I also love the trust I have in Shopify Plus's ability to host the amount of people who come to my site without any crashes. It's great knowing that the platform is reliable in handling the traffic my site gets. The setup was very easy with the help of a web development team. **What do you dislike about Shopify Plus?** Nothing, I have no issues almost ever **What problems is Shopify Plus solving and how is that benefiting you?** I use Shopify Plus to run my e-commerce business, and it lets me customize my website's backend to fit my company's needs. The customer service fixes every issue, from finance to custom coding, and the platform reliably hosts traffic without crashes. ### 29. Streamlined E-Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen C. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I love how Shopify Plus keeps everything under one system, whether that’s order management, tracking updates, storefront, or inventory. It’s very easy to use for the entire team and saves us time with automations, allowing us to focus on growing the business and making improvements. We benefit from providing automated information to customers, which allows them to get information faster. The initial setup was very easy too! **What do you dislike about Shopify Plus?** Shopify Plus does a good job with integrations but there are still a few that don't integrate perfectly. Specifically, the Ordoro integration connects but there are still some gaps and shortcomings. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus keeps everything in one system, streamlining our order management and inventory. It's easy to use for the team, automates information for customers, and saves us time, allowing us to focus on growing the business. ### 30. Efficient E-commerce Management, Needs Better Payment Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Marcus . **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I really like the reporting aspect of Shopify Plus. As the CFO of my company, having access to detailed sales reports is very helpful. Additionally, I think capturing orders and communicating with third parties like ShipBob works really well. The process of sending shipping information to ShipBob and updating tracking numbers is very seamless and efficient. **What do you dislike about Shopify Plus?** I think for a long time, we didn't have a good payment processor. We've onboarded Braintree, and Shopify Payments wasn't really working for us. So I think on the payment processor side, there could be some improvement. It is a bit expensive, so it's not for everyone. **What problems is Shopify Plus solving and how is that benefiting you?** I use Shopify Plus to get a lot of customers with low transactional fees, manage a large number of orders efficiently, enjoy seamless third-party communication, and appreciate the helpful sales reports. ### 31. Effortlessly Manage Multiple Stores with Shopify Plus **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy C. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like how easy it is to set up products on Shopify Plus and update the websites through the back end. The new Shopify AI chatbot is amazing, and having all of our stores connected provides a great overview of all the different stores. The ease of use is fantastic, and the user-friendly UI is super easy to navigate. Shopify Plus also offers a way better back end and UI compared to what we used previously. **What do you dislike about Shopify Plus?** only dislike is that shopify pay is run via stripe payments and stripe doesn't allow our product type **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus helps us verify age for restricted products, makes setting up products easy, and updating websites seamless. The AI chatbot and overview of all stores are amazing. The UI is user-friendly, and the setup was super easy. ### 32. Versatile E-Commerce Platform with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Matt S. | Payer Relations Coordinator, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like that Shopify Plus is all in one platform. It's pretty intuitive, easy to use for the most part, and it helps us track and measure metrics in an easy way. **What do you dislike about Shopify Plus?** I think the thing that we dislike the most is that you have to build on a lot of different apps to meet some of the functions that you want to work with, or engage a development team and spend a little bit more than you would like to in the setting. To get things to function in the way that you want them to. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus allows us to target direct-to-consumer and B2B markets, providing special pricing for B2B. It's intuitive and easy to use, tracking metrics easily, though we need additional apps or development for some functions. ### 33. Empowers Growth with Flexibility, Speed, and Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** Shopify Plus gives us the flexibility to scale without sacrificing speed or reliability. The platform is intuitive for our teams, powerful enough for complex commerce needs, and supported by an ecosystem of apps, integrations, and partners that actually work together. We especially value the stability during high-volume moments, the customization available through Plus features, and how quickly we can test, iterate, and launch without heavy engineering lift. It lets us focus on growing the business instead of managing infrastructure. **What do you dislike about Shopify Plus?** I would like to see a change log on product listings, settings, etc. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus solves scale and complexity without slowing us down. It supports high order volume, complex workflows, and integrations while staying reliable and easy to manage, which lets our team move faster and focus on growth instead of infrastructure. ### 34. Powerful Shopify Plus Customization, Automation, and 24/7 Priority Support **Rating:** 5.0/5.0 stars **Reviewed by:** RaHul K. | Senior Sales Officer, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Shopify Plus?** Deep checkout customization, dedicated B2B wholesale channels, advanced automation via Shopify Flow and Scripts, 9+ expansion stores, and priority 24/7 support. **What do you dislike about Shopify Plus?** I think it costs too much, and it relies on third-party apps for more advanced functionality. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus solves high-volume scaling, operational complexity, and checkout customization problems for enterprise merchants. It benefits users by providing 99.99% uptime during traffic surges, automating tasks via Shopify Flow ### 35. Scalable, Reliable, and Perfect for High-Traffic E-Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Contact I. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** Its scalability and reliability — it handles high traffic seamlessly while giving us advanced customization and automation to run a more efficient, high-end e-commerce experience. **What do you dislike about Shopify Plus?** Limited flexibility on the checkout and backend without additional apps or custom development, and the added costs that come with apps and ongoing customizations. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus solves scalability, performance, and operational efficiency challenges by handling high order volumes, peak traffic, and complex workflows without downtime. This allows us to focus more on growing the business and delivering a seamless customer experience instead of managing technical issues. ### 36. A scalable ecommerce platform built for growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** Shopify Plus offers powerful enterprise features while remaining easy to manage day to day. It scales reliably during high traffic periods, supports multi market operations, and integrates smoothly with ERP, fulfilment and marketing tools, allowing us to focus on growth rather than platform maintenance. **What do you dislike about Shopify Plus?** While Shopify Plus is a strong platform, some areas are still developing, particularly B2B functionality, multi currency handling and advanced multi warehouse workflows. These often require additional apps or custom development to achieve more complex operational requirements. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus solves the challenge of managing a growing, multi market ecommerce operation by providing a stable, scalable platform that handles high traffic, international selling and system integrations. This allows us to operate more efficiently, reduce technical complexity and focus on revenue growth rather than infrastructure. ### 37. Easy to Use After Setup, Fast Time-to-Market with Shopify Plus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Shopify Plus?** Shopify Plus is easy to use once set up making time to market faster. I enjoy the consistent improvements to the platforms and easy integrations. **What do you dislike about Shopify Plus?** At times, the app store can be overwhelming when selecting new tools to try. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus is running our D2C website. ### 38. The Biggest, Best E-commerce Platform to Build On **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | eCommerce Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Shopify Plus?** the best and biggest ecommerce platform to build on **What do you dislike about Shopify Plus?** shopify plus is very expensive and out of reach of small businesses **What problems is Shopify Plus solving and how is that benefiting you?** website and order and customer management ### 39. Speed, Scale, and Simplicity at Enterprise Level **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar C. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** What I like best about Shopify Plus is its scalability and reliability. It allows us to handle high-traffic periods, complex catalogs, and multi-market setups without compromising performance or stability. **What do you dislike about Shopify Plus?** Some advanced use cases still require workarounds or external apps, especially when dealing with highly custom logic that falls outside Shopify’s native capabilities. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus solves the problem of scaling reliably during high-traffic periods. It allows us to launch campaigns and handle peak demand without worrying about infrastructure, which directly benefits us by reducing risk and operational overhead. ### 40. Effortlessly Manages Multi-Store Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like that Shopify Plus is easy to use and helps us build out our online store efficiently. I also appreciate how it allows us to oversee many stores, which is crucial for our business. **What do you dislike about Shopify Plus?** I'm having some issues with Shopify Plus's analytics, especially when it comes to merging data and insights across different geographies. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus manages all of our online and retail sales, handling store and process management. It's easy to use and built out our online store, allowing us to oversee many stores effectively. ### 41. Streamlined Multi-Brand Management with Shopify Plus **Rating:** 5.0/5.0 stars **Reviewed by:** Dave G. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I like the Hydrogen/Oxygen storefront solution because it allows us to build multiple custom websites that interact with one Shopify Plus store. I also appreciate the flexibility that goes far beyond the standard theming system, enabling us to customize extensively. The large add-on library is a bonus, providing additional functionality. Moreover, Shopify Plus simplifies our inventory and customer databases management while accommodating multiple brands. **What do you dislike about Shopify Plus?** I find the lack of checkout customization to be a pain. It's gotten better recently with checkout extensions, but the theming remains pretty rigid. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus provides a rock-solid checkout experience and maximum flexibility with its headless solution. It allows us to build multiple custom websites interacting with one store, simplifying our inventory and customer databases while managing multiple brands. ### 42. Effortless Team Use and Seamless Shopping Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** Ease of use for our team. A better shopping experience for our customers. Simple integration of multiple apps. **What do you dislike about Shopify Plus?** Shopify depends on apps to provide additional features, but setting up these apps can occasionally be challenging. Sometimes, getting them to work properly takes extra effort. **What problems is Shopify Plus solving and how is that benefiting you?** We operate both wholesale and retail businesses, and Shopify Plus enabled us to merge our two separate sites into a single, user-friendly platform for all our customers. This change has simplified things not only for our customers but also for our workflow. ### 43. Powerful Reach, Custom Checkouts, but Pricy **Rating:** 4.0/5.0 stars **Reviewed by:** kristine N. **Reviewed Date:** January 20, 2026 **What do you like best about Shopify Plus?** I love that Shopify Plus helped my business grow a lot and reach larger audiences. The ability to customize the checkout experience on Shopify Plus, which isn't available on the standard Shopify, has been a game changer for me. It significantly improved our conversion rates and made a real difference in our sales. The process for international delivery also became easier. **What do you dislike about Shopify Plus?** Shopify Plus is quite expensive. I think the pricing structure isn’t clear upfront, especially for growing businesses that are still forecasting revenue. **What problems is Shopify Plus solving and how is that benefiting you?** I use Shopify Plus to reach larger audiences and simplify international delivery. The customizable checkout improved my conversion rate, boosting sales significantly. ### 44. Comprehensive Managing Tool with Room for Service Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Scott A. **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** I appreciate that we get a little better than regular customer service on Shopify Plus, which is at least something better. Managing all the stores from a single unified management screen is helpful. **What do you dislike about Shopify Plus?** I feel like the customer service on Shopify Plus isn't as high class as it's supposed to be. We could use a dedicated customer service rep who really understands our account and advocates for us. Also, we really need a full Textjar integration on Shopify's side so our ERP NetSuite can better sync up with the actual tax calculations. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus provides a robust platform to sell our goods and services and allows us to manage all our ecommerce stores from a single unified screen, which is helpful. ### 45. Outstanding Compatibility for Retail **Rating:** 5.0/5.0 stars **Reviewed by:** Albert C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Shopify Plus?** Its heavily compatibility to so many apps and third party tools. If you think of something you need, shopify usually has a solution. **What do you dislike about Shopify Plus?** It isn't yet built for larger scale Retail. When you have multiple EINs, bank accts, and companies it doesn't work well with accounting and money flow. It shouldn't require an App for moving money into the appropriate entities accounts. **What problems is Shopify Plus solving and how is that benefiting you?** Ease of use, integration to the WWW, so many apps and third party opportunities to solve countless needs. ### 46. Shopify plus is highly customizable, there's too much power yet fast **Rating:** 5.0/5.0 stars **Reviewed by:** Jael T. | Data Analyst, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Shopify Plus?** Well previously we are using Woocommerce which is very slow and a lot of bugs. But we started using Shopify Plus around April 2023 and it improved everything. Starting from API connection directly to Mintsoft and Extensiv. It has a hundreds of integrations, and for me as a Data Analyst, the exporting of reports are very crucial. So I used a lot of the report and analysis function of the Shopify Plus and it's so easy to tweak it thru the python scripts! Moreso, the inventory management, the product creation, metadata, all these systems are so seamless. We use well the order management to amend, track shipments of parcel straight from the order, knowing all order details, was able to cancel, refund, amend, resent invoice, and even downloading invoices. The processing of bulk data transfer from Woocommerce to Shopify Plus is fast that it takes just less than 24 hours to migrate. Their customer support is very reliable and always available. **What do you dislike about Shopify Plus?** The downside is most probably related to preference, but for our team, without looking on the pros, the high cost is something challenging to justify - but in order to justify, we make it our goal to do serious volume of sales to make sense of it. There's also some functions that we hope that is already part of this expensive package. Rather than using external apps or dependency to add-ons. For example, we like a unified dashboard, checkout customization, backend control but nonetheless it's great for the core features. **What problems is Shopify Plus solving and how is that benefiting you?** The problem with other softwares we used before is down times, international currencies, slowness and lack of realtime support. But the basic or even core features of Shopify Plus already helped our team to go on, achieve more due to the 24 by 7 customer service, the easy to go reports for analysis (specially for me as a data analyst) and the 100% uptime!!! Also it has a lot of integrations that I was so amused , and because of how good it is it inspired us to make more sales ### 47. Seamless E-Commerce with Minimal Developer Dependency **Rating:** 4.0/5.0 stars **Reviewed by:** Imran K. **Reviewed Date:** December 18, 2025 **What do you like best about Shopify Plus?** I appreciate Shopify Plus for its ease of use. It's very much plug and play, making it easier to see the apps and do customization with limited web developer work. **What do you dislike about Shopify Plus?** I wish there were more customization options at the checkout page. It's kind of annoying having Shop Pay integrated, which we prefer not to have. Also, the server going down has happened a couple of times in the last few weeks, and that resulted in a loss of sales. Moving from Shopify Basic to Shopify Plus had more hassles than expected. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus provides us a good marketplace that's easy to integrate, and it eliminates the need for developers to create apps by offering seamless add-ons. ### 48. Effortless Scaling and Setup with Shopify Plus **Rating:** 4.0/5.0 stars **Reviewed by:** Ruby I. | Marketing Expert and Analyst, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2025 **What do you like best about Shopify Plus?** I use Shopify Plus for scaling high volume ecommerce. I like that on Shopify Plus, scaling is just there and doesn't require infrastructure headaches like other enterprise platforms do. It allows teams to focus on marketing and product instead of firefighting, which means less emergency fixes and more confidence in launches. I also find the initial setup of Shopify Plus easier than people expect, especially when compared to other enterprise platforms. **What do you dislike about Shopify Plus?** Some logic simply can’t be changed (order of steps, certain validations). **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus lets us scale high-volume ecommerce without infrastructure headaches. It reduces the need for emergency fixes, allowing our team to focus on marketing and product rather than firefighting, and gives us more confidence in launches. ### 49. Shopify Plus has helped take our business to the next level. **Rating:** 5.0/5.0 stars **Reviewed by:** Colee S. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Shopify Plus?** Ease of use is great and the website speed and functionality is top tier. Customer Service is extremely helpful and always get any problem solved when they pop up. **What do you dislike about Shopify Plus?** Nothing major as far as negatives about Shopify Plus. The theme updates not bringing over custom code automatically would be my only negative comment. **What problems is Shopify Plus solving and how is that benefiting you?** Shopify Plus makes it easy to integrate with the other systems we use and has made it easy to expand our business across the globe. ### 50. Great Starter Service for New Bussiness. **Rating:** 4.0/5.0 stars **Reviewed by:** Farhan K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Shopify Plus?** Shopify Plus is where if you are starting an e-commerce business, it meets all the things you need. I used it years ago quite frequently where I had start up my own gym wear service, and thanks to its simplistic ui and complex options, it can make managing a store online easy. It also provides statistics for what needs improvement, like you can see how a user would go through the server, and much more. Some plugins/extensions help you connect Shopify with your own apps that you use. **What do you dislike about Shopify Plus?** While I mention its complex options, using it can be confusing and tedious, as there are numerous tasks to perform and optional actions to take, which would require time and considerable learning. Customer Support can vary, like on good days it might be fast while on others it might not be aswell so your results could vary. If you are already a big business you could implement Shopify in your business, but it will take a good bit to implement Shopify into your business if you already have a physical/online system. **What problems is Shopify Plus solving and how is that benefiting you?** Some services appear to help decrease complexity and provide guidance. Shopify is also guiding people on how to use their app. Customer Service is always adapting, especially as AI continues to rise. ## Shopify Plus Discussions - [How can I earn financially with Shopify Plus](https://www.g2.com/discussions/comment-puis-je-gagner-financierement-avec-shopify-plus) - 1 comment, 1 upvote - [In this way, we should investigate what you can make with Shopify In addition to.](https://www.g2.com/discussions/in-this-way-we-should-investigate-what-you-can-make-with-shopify-in-addition-to) - 1 comment, 1 upvote - [Who is Shopify Plus' target market?](https://www.g2.com/discussions/who-is-shopify-plus-target-market) - 1 comment, 1 upvote - [What differentiates Shopify Plus?](https://www.g2.com/discussions/what-differentiates-shopify-plus) - 2 comments, 1 upvote - [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) - 2 comments - [View Shopify Plus pricing details and edition comparison](https://www.g2.com/products/shopify-plus/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A32%3A12+-0500&secure%5Bsession_id%5D=0cace6c1-c82f-46c0-8d14-f9c9b36e58ef&secure%5Btoken%5D=4b1010c697380f1601f3fe766575a1c6c93ef0dd6a0d59669117d97b67ef1c0b&format=llm_user) ## Shopify Plus Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - [Aimerce](https://www.g2.com/products/aimerce/reviews) - [AIMS 360 Fashion ERP](https://www.g2.com/products/aims-360-fashion-erp/reviews) - [Algolia](https://www.g2.com/products/algolia/reviews) - [Attentive](https://www.g2.com/products/attentive/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [Brightpearl](https://www.g2.com/products/brightpearl/reviews) - [CedCommerce](https://www.g2.com/products/cedcommerce/reviews) - [Cegid Retail](https://www.g2.com/products/cegid-retail/reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - [ConnectBooks](https://www.g2.com/products/connectbooks/reviews) - [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) - [eCommerce 21](https://www.g2.com/products/ecommerce-21/reviews) - [Extensiv Order Manager](https://www.g2.com/products/extensiv-order-manager/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Global-e](https://www.g2.com/products/global-e/reviews) - [Goflow](https://www.g2.com/products/goflow/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [ID.me](https://www.g2.com/products/id-me/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Joy Loyalty](https://www.g2.com/products/joy-loyalty/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Lengow](https://www.g2.com/products/lengow/reviews) - [Linnworks](https://www.g2.com/products/linnworks/reviews) - [Meta](https://www.g2.com/products/meta-ai-meta/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Mintsoft](https://www.g2.com/products/mintsoft/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) - [Ometria](https://www.g2.com/products/ometria/reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - [Ordergroove](https://www.g2.com/products/ordergroove/reviews) - [Pepperjam Ascend](https://www.g2.com/products/pepperjam-ascend/reviews) - [PlaceKit](https://www.g2.com/products/placekit/reviews) - [Printful](https://www.g2.com/products/printful/reviews) - [Quable PIM](https://www.g2.com/products/quable-pim/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Razorpay](https://www.g2.com/products/razorpay/reviews) - [Recharge Subscriptions](https://www.g2.com/products/recharge-subscriptions/reviews) - [Retail Express by Maropost](https://www.g2.com/products/retail-express-by-maropost/reviews) - [RetailNext](https://www.g2.com/products/retailnext/reviews) - [ReturnGO](https://www.g2.com/products/returngo/reviews) - [Rithum](https://www.g2.com/products/rithum/reviews) - [Sales Layer PIM](https://www.g2.com/products/sales-layer-pim-2025-04-09/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - [SoCloz](https://www.g2.com/products/socloz/reviews) - [Starshipit](https://www.g2.com/products/starshipit/reviews) - [Stock2Shop](https://www.g2.com/products/stock2shop/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [Yoast](https://www.g2.com/products/yoast-yoast/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Shopify Plus Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Reporting** - Reports & Analytics - Data Transfer Tools **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Shopify Plus Alternatives - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - 4.3/5.0 (294 reviews)