Shopify Plus Reviews & Product Details

I like the integration between retail and e-commerce on Shopify Plus. It allows us to manage our inventory and sell in both channels, which is crucial for our business. Running promotions and varying them between online and in-store is very helpful, and maintaining our inventory in a single place is essential. The product listings creation and maintenance process is also very helpful. The integration with the retail POS helps us serve all our customers and track purchases efficiently. Shopify Plus streamlines our processes, maintains accurate inventory, and makes managing promotions easier. The setup was easy to upgrade our POS locations to run Shopify Plus, and we faced no major issues. Review collected by and hosted on G2.com.

I often have issues in stores with returns and exchanges. The system often has problems facilitating exchanges, which means we have to just refund and then create a new order. This has been frustrating for the team. On the e-commerce side, having custom themes does help create some unique pieces, but also can be tough when certain features do not work with our selected theme. Review collected by and hosted on G2.com.

I like the very easy-to-use UI of Shopify Plus. I also love the apps on my phone, which allow me to manage my site and answer customer chats anywhere at any time. It keeps me connected, not tethered. If there's an issue on my site that needs immediate attention, I can fix it in seconds wherever I am through the app, so I can solve problems without waiting. The initial setup was very easy; I went from idea to implementation in less than 10 weeks. Review collected by and hosted on G2.com.

I am not keen on the discount structure for promotions. It would be better to have a way to EXCLUDE items from an order discount vs the current solution of inclusion. Often times if I am running a sitewide promotion and have a handful of items to exclude, I cannot do that natively in the software without an app. Review collected by and hosted on G2.com.

The opportunity to build apps that help me manage my business. Review collected by and hosted on G2.com.

It takes a large commission from my sales. Review collected by and hosted on G2.com.

I like using Shopify Plus for my online clothing shop and also for building ecommerce sites for others. I appreciate the quick and easy ecommerce setup it offers, along with being a one-stop solution for back-end and fulfillment needs. The advanced B2B features are great, including custom price lists and multiuser customer accounts, which make it possible for a wide variety of customers, from small businesses to enterprise organizations, to use our website with an experience and pricing tailored for them. The initial setup was pretty easy thanks to the great knowledge base and resources available. Overall, it does what I want it to. Review collected by and hosted on G2.com.

Occasional difficulty migrating custom code with upgraded templates. Review collected by and hosted on G2.com.

The built in features, make me use less apps hence saving money. Review collected by and hosted on G2.com.

Shopify will create new updates and eliminate features without warning. Review collected by and hosted on G2.com.

Markets and catalogs and the ability to customize the aesthetics for a given region. Review collected by and hosted on G2.com.

Nothing in particular. Can be pricey but it's worth it. Review collected by and hosted on G2.com.

The level of flexibility that Shopify Plus provides is its best feature. We are able to automate nearly everything, including discounts, workflows, and custom checkout logic, using Shopify Scripts, Launchpad, and Flow. Additionally, operations run smoothly because of the connections with CRM and ERP platforms like HubSpot and NetSuite. Businesses that want both power and usability will find it ideal. Review collected by and hosted on G2.com.

The dependence on third-party apps for necessary functions is the largest disadvantage. Even if the app ecosystem is fantastic, the expenses can mount up quickly, particularly if you're already paying more for Plus. Advanced reporting and loyalty are two examples of essential enterprise operations that have to be offered by default. Review collected by and hosted on G2.com.

Easy UI, AI is useful, Multi store reporting is good. Support is responsive. No issues with performance or down time, happens extremely rarely. Easy to install and use apps Review collected by and hosted on G2.com.

Restrictive on some product types. Not easy to work across multiple front ends Review collected by and hosted on G2.com.

I really like the easiness in maintaining my website with Shopify Plus. It's much easier to handle all the billing, purchases, and product listings. This simplicity has provided me a lot of time, and the setup was straightforward, thanks to the supportive team. Review collected by and hosted on G2.com.

All good Review collected by and hosted on G2.com.

I appreciate Shopify Plus for its ability to provide customized solutions that perfectly address our website needs, which is crucial for our brand's dotcom presence. The automated features it offers greatly help us in efficiently tracking our website's performance and ensuring stability by handling high traffic loads, even during peak seasons. I also love the wide range of customizations and additional apps available on the Shopify Plus platform, such as chatbots and other paid apps, which enhance our operational capability. These features effectively reduce our dependency on third-party services, allowing for easier integration and resulting in monetary savings. Moreover, I'm very pleased with the support we received; the support team of the Indian unit was incredibly helpful during our initial setup phase, making the process smooth and straightforward. Review collected by and hosted on G2.com.

I find that Shopify Plus could improve by offering more data on website performance and heat maps. This additional information would greatly enhance the user experience. Review collected by and hosted on G2.com.