SheerID Reviews & Product Details

Thank you for taking time out of your schedule to provide your feedback.

It's great to hear you've had great support from our team! We love hearing that setting up your program was fast and that you had a successful launch. It is a pleasure working with you and we look forward to our continued partnership.

Ew! Bugs! We also wish it could have been fixed ASAP. We hope that our product support team collected your feedback, classified the bug, and made a net for you and others for better detection and extermination. Our team is always looking to optimize the platform and the overall SheerID experience, so your feedback is truly appreciated.

We couldn't have said it better ourselves, Martijn! The SheerID team is thrilled to hear you are seeing such success with student/GenZ programs and are over the moon with the partnership we have established with LinkedIn!

As we continue to invest in the SheerID platform, we will continue to work with brands to understand how to optimize the platform to make it a more seamless experience for your team and your consumers. I'll make sure to pass your feedback on to the product team about SSO.

It continues to be a pleasure working with you and we look forward to our continued partnership!

Thank you for the review. We truly appreciate your partnership and are so glad to hear that with SheerID you're able to quickly and instantly verify students and leverage that information in other marketing campaigns. We look forward to working with your team to help build more targeted, personalized campaigns in the future!

Thank you for taking the time to leave your feedback.

It’s great to hear that the verification process for instructors is quick and efficient! We hope this allows you to make better use of your internal resources while allowing your customers to gain access to materials quickly.

We noticed that you feel that user messaging may not be specific enough and that your internal teams cannot make any updates. We are happy to update messaging on your behalf if you’d care to reach out to our Product Support Team for assistance at productsupport@sheerid.com.

Please note that SheerID’s document upload messaging aims to provide users with multiple options for documentation so that they can decide what they are comfortable sharing. It’s also important to note that schools and other institutions provide a wide variety of documents so it’s helpful to not be restricted to specific types.

SheerID only requires that documents are authentic and show the required details for verification. In the case of faculty or instructors, this includes the user’s first and last name, the name of the school they teach at, and a date to show that their status as an instructor is current.

Looking at the upload instructions for your program, we can see that besides these basic requirements, your company also provides several specific document examples for instructors. These suggestions should be incredibly helpful for your customers. SheerID also provides examples in the FAQ that is linked to the form that you can share with instructors: https://offers.sheerid.com/sheerid/help-center/.

Thank you again for providing valuable feedback on your experience with SheerID. Please let us know if you’d like to make changes to the messaging within your user flow, we are more than happy to help!

Thank you for taking the time to provide feedback about your experience with SheerID.

It’s great to hear that using the platform and implementing your verification program has been so easy. Our internal teams are always available if you need assistance making any changes or if you’d like to add any product features.

We’re happy that you’re pleased with SheerID’s performance to date, and if you have questions or constructive product feedback we would love to hear from you.

Thanks again for your time! Please don’t hesitate to reach out if there’s anything more we can do.

Thank you so much for sharing your experience working with our platform and team. We're glad to hear that you were able to achieve value right away with help from our support and implementation departments and have been able to scale and expand your student/educator programs through our solution. In regards to the additional resources, please see our resource center (link below) - there are a ton of use cases, best practice guides, and analyst reports to dive into and learn more!

Carmen, thank you for your review! It's great to hear that you've had a positive experience working with the SheerID platform and team and are gaining value with your Identity Marketing programs. We're over the moon to hear you've been able to prevent fraud and are able to maintain the integrity of your programs.

SheerID is all about continuous improvement, so I will make sure to pass your feedback around improving and expanding our capabilities with reporting dashboards.

We look forward to continuing to help you provide special offers to members of your communities for years to come.

The entire SheerID team is excited to hear about your experience and success! We're happy to hear that SheerID came out on top during the RFP process and hope we continue to meet your expectations during your 2023 programs.

Our team always welcomes constructive feedback on the platform and pricing - I'll make sure to pass on your comment about the rollover verification process and see how we can make it a smoother, easier transition.