SheerID Reviews & Product Details

SheerID is an Audience Data Platform (ADP) that helps marketers verify customer identities, collect permissioned first-party data, and reach high-value audiences with personalized experiences and protected offers in 190 countries. Powered by IVE, the Individual Verification Engine, the platform uses 200,000+ authoritative data sources and built-in AI to verify audiences such as students, educators, military, healthcare workers, first responders, seniors, essential workers, and age. Verified data is then appended across 400+ martech and adtech platforms. The platform includes: Audience Network: Win new customers with exclusive offers based on demographic, occupational, and psychographic traits, and collect first-party data to build loyalty. Affinity Network: Reach new customers through cross-promotions with complementary brands and others within your parent company, with both you and the consumer in control. Alliance Network: Build loyalty with differentiated, exclusive, and protected offers for verified loyalty members, partner organizations, company employees, and aligned membership programs. SheerID is ISO and SOC 2 Type 2 certified and does not sell or rent verified customer data.

Seller

SheerID

Discussions

SheerID Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Alison Jordan

Used by Parallels and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

SheerID Integrations

(1)

Verified by SheerID

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Frank P.

Senior eCommerce Manager - Northern Europe

Enterprise (> 1000 emp.)

Originally submitted 6/12/2024

"Best tool for our needs in the European region gaining users in different user segments"

3.5/5

What do you like best about SheerID?

Communication with key account is easy and quick. Solutions thru support are provided asap. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

Nothing so far to critizise. Some reports could be a bit more easy when it comes to visibility of markets. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

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Frank, it's great to hear that you've had a positive experience working with the SheerID team. We are dedicated to continuous improvement and appreciate you leaving feedback on additional datapoints that could optimize reporting – we'll make sure to pass this feedback on to the product team. Thank you for sharing your experience working with our platform and team and we look forward to working with you in the future.

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

2/6/2025

"great vendor with awesome offerings"

5/5

What do you like best about SheerID?

I really appreciate the ease of use for a business user. I represent over a portfolio of brands so for me it's very important to access the SheerID portal easily. The people at SheerID are wonderful and make the experience that much better. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

I wish things were a bit more customizable in the standard version. Review collected by and hosted on G2.com.

Response from Elizabeth Smith of SheerID

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Thank you for your kind words about the SheerID team! We appreciate the feedback and look forward to your continued partnership.

Verified User in Online Media

Enterprise (> 1000 emp.)

2/6/2025

"Excellent team, fantastic product"

5/5

What do you like best about SheerID?

SheerID offers exceptional uptime on its verification services, provides us with fantastic customer support, and allows us to deliver gated discounts with confidence. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

No downsides to report, the team is great to work with and the product functions impeccably. Review collected by and hosted on G2.com.

Response from Elizabeth Smith of SheerID

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Thank you for taking the time to leave us a review! We're excited to hear that you've had a positive experience working with the SheerID platform and team. We appreciate the feedback and look forward to your continued partnership.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

2/6/2025

"Working with SheerID is a great and very positive experience. It has been a pleasure."

5/5

What do you like best about SheerID?

I like the collaborative conversations that we have in our meetings and how they are always willing to help assist! Review collected by and hosted on G2.com.

What do you dislike about SheerID?

I don't have any dislikes about SheerID. Review collected by and hosted on G2.com.

Response from Elizabeth Smith of SheerID

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Jennifer H.

Academic Marketing Programs Specialist

Mid-Market (51-1000 emp.)

6/25/2024

"SheerID is an excellent partner."

4/5

What do you like best about SheerID?

The SheerID team is knowledgeable and responsive. We meet regularly with our account rep to address any issues or questions we may have. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

The only real thing that I dislike is that emails cannot be used for verification. I understand the reasoning behind it and how easily an email can be manipulated and appreciate the role that this plays in fraud prevention. The team has worked with our organization to find other acceptable documents to use for verification. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

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Jennifer, we greatly appreciate your continued support and business with SheerID. It's great to hear that you've had a positive experience working with your account team and that by using the platform, you've experienced gained efficiencies! Thank you for sharing your experience working with our platform and team.

Larry E.

System Administrator

Mid-Market (51-1000 emp.)

6/12/2024

"Leave checking to others"

4/5

What do you like best about SheerID?

SheerID provides the ability to verify Military And Student enrollments automatically with Information provided by our guests. This saves an enormous amount of staff time and makes sure the correct guests get their appropriate discount. We have the ability to add more codes when we need and get a warning with the bucket of remaining codes is low. The support staff have always been very good when they were contacted. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

There are a couple of functions that could be improved 1. Cannot set my own thresholds of when to receive low availability warning. 2. Cannot set the frequency of how often I receive the warning email. 3. Student check does not distinguish between part-time and full-time only that they are registered. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

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Thank you for your feedback, Larry. We truly value you sharing your experience with SheerID. It's great to hear that you've had such a wonderful experience working with our support team! I noticed you've had some recent issues regarding the set up of alert thresholds, which I hope this knowledge base article helps solve (link provided). As for frequency of warning emails, please reach out to productsupport@sheerid.com – the team will be able to assist with best practices around handling frequency and thresholds for alerts.

We are unfortunately unable to distinguish between part-time and full-time students due to limitations around differentiating this data point with both instant sources and document review. SheerID is about continuous improvement, so we'll make sure to pass this feedback on to the product team for future product roadmap consideration.

It continues to be a pleasure working with your team and we look forward to our continued partnership.

See how SheerID improved

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

6/12/2024

"Great Service and Reliability: A Positive Experience with SheerID"

5/5

What do you like best about SheerID?

I recently had the pleasure of working with SheerID, and I couldn't be more impressed with their services. From the outset, their team demonstrated professionalism, efficiency, and a deep understanding of our needs. The implementation process was seamless, thanks to their comprehensive support and clear communication. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

Nothing sticks out that I dislike. Its been a positive experience Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

SheerID addresses several key problems related to eligibility verification, providing numerous benefits: SheerID's platform automates this process with high accuracy, ensuring that only eligible individuals receive benefits. This reduces fraud and administrative burden, allowing our team to focus on other critical tasks. By streamlining verification, SheerID helps increase conversion rates, driving more sales and engagement. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

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Thanks for leaving your recent review for SheerID! It's great to hear that you've had a positive experience working with the SheerID platform and team – We appreciate the feedback and look forward to your continued partnership.

Nikhil G.

Software Engineer

Mid-Market (51-1000 emp.)

Originally submitted 8/4/2022

"Easy to use and seamless integration"

4/5

What do you like best about SheerID?

Product integration was easy and it works out of the box without changing lot of code in the application. Professional team helping us with the migration is very knowledgable and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

We have had instances where we had to get new institutions added. I think better coverage will help the product. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

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Thank you for sharing the value you've received from partnering with SheerID. The team is glad to hear about the tremendous time efficiency gain for your team!

We are dedicated to continuous improvement and appreciate you leaving feedback about the dashboard. This feedback will be passed on to the product team, but in the meantime, feel free to review the documentation on key performance metrics and how to find these within your dashboard. Since the dashboard provides a wealth of feedback on all campaign metrics, it may be hard to distinguish which metrics are the most important ones to track but this should provide a little more clarity around this. I will ensure your CSM reaches out to answer any immediate questions and take you through an in-depth walk-through of the dashboard.

See how SheerID improved

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

6/25/2024

"Great Service and Reliable"

4/5

What do you like best about SheerID?

Best part of SheerID is I dont have to think about it after it's set up. I am confident everything is working as it should all the time. SheerID provides excellent reporting that helps up keep a gauge on the program and optimize. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

I have been working with SheerID for many years and multiple implementations and don't have any complaints. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

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Thank you so much for your feedback. We truly value your insights with SheerID. It is great to hear that you've been a partner with us for many years and implementations have always been smooth and that SheerID is saving both you and your customers a lot of time! It continues to be a pleasure working with you and we look forward to our continued partnership. Happy Summer!

Verified User in Hospitality

Enterprise (> 1000 emp.)

6/26/2024

"SheerID Allows us to Sell new lines of products online"

5/5

What do you like best about SheerID?

It allows us to sell College, Military and First Responder products online for the first time. This is simple for our guests and staff compared to the old method of manual validation in person or via email. We have seen an increase in the participation in these programs due to their simplicity. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

There is a bit of understanding required to setup each program but once that is completed, everything is very smooth. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

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Thank you for taking the time to leave us a review. It is great to hear that you had such a positive experience working with us and you've seen success with marketing offers to your specific communities, like Military, College and First Responders. We look forward to our continued partnership and seeing you add more communities in the future!

See how SheerID improved