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Shedul is now called Fresha and I do not recommend Fresha. The biggest reason is the way the system deals with vouchers. I have made £6k worth of voucher sales in the last 6 months but customers cant use the voucher code when they are booking online. I have had to set up a duplicate of each and every service and make a voucher only option where the client books a zero value massage and adds the voucher code in the notes and I have to manually check the code and manage it that way.
I have spoken to Fresha many times about this but nothing has happened and it has been an issue I made them aware of 6 months ago.
Added to this if someone buys a voucher for a Swedish massage (for example) at £40 and then we increase the price for the service to £45 (because of the cost of living fiasco) then the voucher is invalid and won't work. The Fresha system can handle basic voucher system requirements. We are now so deep in with Fresha though that the hassle of trying to change £6k worth of vouchers to a different system is even more of a nightmare than staying with Fresha.
It is beyond a joke and makes our business look terrible.
Do not use Fresha if you have any intention of selling vouchers to customers because the system is simply not fit for purpose. Review collected by and hosted on G2.com.
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