2026 Best Software Awards are here!See the list
It's been two months since this profile received a new review
Leave a Review

Shape Software Reviews & Product Details

Profile Status

This profile is currently managed by Shape Software but has limited features.

Are you part of the Shape Software team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Shape Software.

Software User License

$119.00
Per Month

Shape Software Media

Shape Software Demo - Responsive, Cloud-Based Software
Access Shape from anywhere on any device. Shape's responsive design allows you to get your work done no matter what size screen you're using - from anywhere with a wifi connection.
Shape Software Demo - Prioritized Sales Pipelines
Send new leads to your sales pipelines, automatically segmenting your contacts to target and engage the most qualified prospects. With a repeatable and automated sales process, you can eliminate busy work and transform every salesperson into a revenue machine like never before.
Shape Software Demo - Integrated Customer Portal
With Shape's built-in point of sale, offer your customers a secure hub to upload information, share files, and get status updates on open projects.
Shape Software Demo - Built-in Calling, Texting, and Emailing
Contact your leads and contacts faster with integrated email and telephony tools. Call, text, and email seamlessly in-app with all of your prospects' information at your fingertips.
Shape Software Demo - Mobile App
Take Shape on the go with our mobile app available on the App Store and Google Play.
Product Avatar Image

Have you used Shape Software before?

Answer a few questions to help the Shape Software community

Shape Software Reviews (65)

Reviews

Shape Software Reviews (65)

4.5
65 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Shape Software, highlighting how it simplifies contact management and automates tasks, which enhances productivity. Many appreciate the responsive customer support that aids in navigating the software's features. However, some users note that the API limitations can hinder customization and integration with other tools.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Charmaine P.
CP
Account Specialist
Mid-Market (51-1000 emp.)
"The best CRM!"
What do you like best about Shape Software?

Reliable and fast response for support. Only a minimal number of glitches in the system. Our business relies highly on this software. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

I don't dislike anything in Shape. Whatever lapses that occurred were always immediately corrected. Review collected by and hosted on G2.com.

Jared M.
JM
Vice President
Small-Business (50 or fewer emp.)
"Great CRM that I would recommend to any company"
What do you like best about Shape Software?

I have tried several CRMs that were not user-friendly or did not have the functionality I was looking for. I found Shape to be the best all-around for our needs. Also, the service went above and beyond to facilitate any needs that we had. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

I havent seen anything to dislike. Any platform can improve but I am still learning about it., Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
ER
Small-Business (50 or fewer emp.)
"Board Member- True Renewable Energy"
What do you like best about Shape Software?

Fast implementation and easy integration, team also loves the UI -making adoption easy! Streamlined our operations a great deal- 360 view of everything we need by role! Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

So far it's been great...no complaints from users. We were able to streamline 3 different solutions into one! Review collected by and hosted on G2.com.

Destiny R.
DR
Cashier
Mid-Market (51-1000 emp.)
"Great Product For A Great Price"
What do you like best about Shape Software?

Shape software is user friendly, efficient, and the customer service is amazing l. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

There isn't anything I really dislike about Shape Software. Review collected by and hosted on G2.com.

Prashant P.
PP
Quality Assurance Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Shaping up your business in right track with Shape."
What do you like best about Shape Software?

Saving up the record in shape is simple. If you input any texts into the text field it saves them automatically. On the top left, there's the productivity sidebar where we can add important notes, and get communication details like SMS, email, or phone calls. If you need to call your customer, you need to hover on their phone number and click to call. Similarly, the email can be sent in a similar way, and also there are email templates saved by default to ease up your entire process. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

Documentation is needed for a new user. It is difficult to learn and get used to the software without the help of documentation. Review collected by and hosted on G2.com.

ZT
Project Manager
Small-Business (50 or fewer emp.)
"Excellent and Timely Service"
What do you like best about Shape Software?

Detailed videos for your questions and timely responses. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

Nothing. They are able to respond quickly and accurately. Review collected by and hosted on G2.com.

Shuiab S.
SS
Senior Accountant
Mid-Market (51-1000 emp.)
"Excellent Software"
What do you like best about Shape Software?

shape is where simplicity meets efficiency. Their easy to use interface coupled with data driven dashboards make them a critical software for any lead generating company. The integrated dialer feature is seamless and significantly increases production. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

To date I do not have many things to point out about Shape that I dislike Review collected by and hosted on G2.com.

Daniel G.
DG
Loan Specialist
Mid-Market (51-1000 emp.)
"Best CRM"
What do you like best about Shape Software?

Shape CRM provides an all in one solution, it's easy to use, helpful features that make daily task easier Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

I'm my experience using other software on the market there's nothing about Shape that I dislike. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business (50 or fewer emp.)
"Great Software for Managing My Business, Contacts, and other Software"
What do you like best about Shape Software?

I like everything you can do with each contact. Once I open a person's file I can see notes, files/attachments, any communications etc. all in one place. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

I don't really have any least helpful items, everything I've used works. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Gem of a software!"
What do you like best about Shape Software?

I love the ease of use. Very intuitive! Well thought out user interface and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Shape Software?

Can't think of anything at the moment as it's working out great for us. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Shape Software.

Software User License

$119.00
Per Month
Shape Software Comparisons
Product Avatar Image
ActiveCampaign
Compare Now
Shape Software Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Case Management
Call Center Features
Social Collaboration Features