--- title: ServisBOT Reviews meta\_title: 'ServisBOT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how ServisBOT works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 11 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Natural Language Processing (NLP) url: https://www.g2.com/categories/natural-language-processing-nlp --- # ServisBOT Reviews & Product Details ServisBOT helps businesses (securely) automate interactions across customer, employee and back office journeys using advanced AI assistants (Conversational AI Assistants, Generative AI Assistants and Workplace Assistants). From acquisition to servicing to retention, our AI-powered solutions for financial services, insurance and more help enterprises safely and securely employ advanced AI to help increase revenue, manage risk and lower cost to serve, while improving CX. * * * Seller [ServisBOT](https://www.g2.com/sellers/servisbot-0448b2b9-d9c6-41f7-a8f5-7c00190d096e) Discussions [ServisBOT Community](https://www.g2.com/products/servisbot/discuss) Overview by Leonie McGloin Show More ## Top-Rated Alternatives [ ![Anyword](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anyword") Anyword 4.8/5(1,228) ](https://www.g2.com/products/anyword/reviews) [ ![Alteryx](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alteryx") Alteryx 4.6/5(893) ](https://www.g2.com/products/alteryx/reviews) [ ![Balto](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balto") Balto 4.8/5(592) ](https://www.g2.com/products/balto/reviews) [ View All Alternatives ](https://www.g2.com/products/servisbot/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) ![Tanay s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanay s.") TS Tanay s. SDE Mid-Market (51-1000 emp.) 10/3/2023 "Cool ChatBot Solution" 3.5/5 What do you like best about ServisBOT? The best thing I like about ServiBOT is our trust for keeping our enterprises data safe and secure while using their bot solutions ,also voice add on functionalities provide more interactive user friendly experience to our customers . Review collected by and hosted on G2.com. What do you dislike about ServisBOT? Its pricing is comparatively higher as compared to other competitiors in the market Review collected by and hosted on G2.com. What problems is ServisBOT solving and how is that benefiting you? its a low code platform ,with drag and drop model ,moreover its already provided template designs helps to create high quality chatbots without writing complex code for the same .Its bots are modularized and scalable which helps me to communicate information between each other bots via chat ,sms,mails .Also ,its interactions with voice assistants provide amazing feature to our product . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Divya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divya J.") DJ Divya J. Senior Business Analyst Mid-Market (51-1000 emp.) 9/26/2023 "Unique AI bots that can work in conjunction with live agents!" 4/5 What do you like best about ServisBOT? Unlike other chatbots, this one allows the integration of AI bots to work/collaborate with live agents. They also can trigger live conversations 24\*7, on a need basis which was quite helpful. Review collected by and hosted on G2.com. What do you dislike about ServisBOT? Pricing was bit on the higher end for our client during potential research and implementation Review collected by and hosted on G2.com. What problems is ServisBOT solving and how is that benefiting you? We deployed ServisBOT to handle a huge volume of website inquiries for our clients. When we couldn't afford to have a massive team handling similar questions about our financial products and services on a daily basis, we resorted to this AI bot solution to address the questions with ease and efficiency. It not only cut down service time but also cost. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 9/22/2023 "A powerful conversational AI platform that helps businesses automate customer interactions" 4/5 What do you like best about ServisBOT? The ability to automate customer interactions, streamline customer service processes and provide personalized experiences, resulting in improved efficiency and customer satisfaction. It improved customer service, cost and time savings, scalability, enhanced customer engagement, data-driven insights, and integration and customization options. Review collected by and hosted on G2.com. What do you dislike about ServisBOT? Interacting with a chatbot is not as natural or satisfying as conversing with a human representative. I prefer engaging with human customer service agents. Review collected by and hosted on G2.com. What problems is ServisBOT solving and how is that benefiting you? By automating routine customer interactions, Servisbot reduces the need for manual intervention, saving time and resources for businesses. This allows customer service teams to focus on more complex and high-value tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/servisbot/pricing) ##### Categories on G2 [AWS Marketplace](https://www.g2.com/categories/aws-marketplace)[Natural Language Generation (NLG)](https://www.g2.com/categories/natural-language-generation-nlg) ##### Explore More [Which remote desktop tool offers the fastest connection speeds?](https://www.g2.com/discussions/which-remote-desktop-tool-offers-the-fastest-connection-speeds)[Best payroll software for small business](https://www.g2.com/discussions/best-payroll-software-for-small-business)[Which CAD viewers offer cloud-based viewing that eliminates software installation friction and enables instant collaboration with outside partners?](https://www.g2.com/discussions/which-cad-viewers-offer-cloud-based-viewing-that-eliminates-software-installation-friction-and-enables-instant-collaboration-with-outside-partners) [Which job shop management tools give a shop owner real-time visibility into job status and bottlenecks without requiring a full-time person to maintain the system?](https://www.g2.com/discussions/which-job-shop-management-tools-give-a-shop-owner-real-time-visibility-into-job-status-and-bottlenecks-without-requiring-a-full-time-person-to-maintain-the-system)[Reliable ETL platforms](https://www.g2.com/discussions/looking-for-reliable-etl-platforms-any-experience-with-these-options)[Which file recovery tool works best for recovering corrupted Word and Excel documents after a crash where the autosave did not capture the latest version?](https://www.g2.com/discussions/which-file-recovery-tool-works-best-for-recovering-corrupted-word-and-excel-documents-after-a-crash-where-the-autosave-did-not-capture-the-latest-version) [Show MoreShow Less](javascript:void(0);)