Consulting Services for ServiceNow IT Service Management

ManTech International Corporation provide innovative technologies and solutions for mission-critical national security programs.

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Align all aspects of your organization to optimize operations resulting in enhanced productivity, increased efficiency and agility, reduced costs, and improved customer satisfaction.

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MavenNext is a dedicated ServiceNow consulting firm specializing in delivering customized solutions that drive digital transformation and workflow automation. With over 20 years of combined experience in business processes and ServiceNow implementations, MavenNext partners with organizations to streamline operations, enhance efficiency, and achieve rapid return on investment. Their team of certified experts is committed to fostering long-term partnerships, ensuring clients' success in the ServiceNow ecosystem. Key Features and Functionality: - Comprehensive ServiceNow Implementations: MavenNext offers end-to-end implementation services, including planning, design, configuration, and deployment, tailored to meet specific business needs. - Certified Expertise: All developers are ServiceNow certified, ensuring high-quality and efficient implementations. - Organizational Change Management : They provide OCM services to ensure solution adoption and protect clients' investments. - Diverse Service Offerings: Specializing in IT Service Management , IT Operations Management , IT Asset Management , Customer Service Management , Human Resources Service Delivery , and Integrated Risk Management . - Proven Success: With over 100 successful implementations and a 5 out of 5 customer satisfaction score, MavenNext demonstrates a strong track record in delivering quality solutions. Primary Value and Solutions Provided: MavenNext addresses the challenges organizations face in adopting and optimizing the ServiceNow platform. By offering customized solutions and expert guidance, they help clients transform redundant processes and legacy technologies into innovative, scalable solutions. Their focus on building inclusive communities within organizations supports rapid success, growth, and maximized potential, ensuring that clients achieve their digital transformation goals efficiently and effectively.

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Media Solutions GmbH, now operating as Netlution München GmbH since March 2025, is a Munich-based IT consulting firm with over 25 years of experience. Specializing in ServiceNow solutions, the company offers comprehensive services including business consulting, application engineering, data management, analytics, process automation, and artificial intelligence. Their expertise extends to developing custom ServiceNow applications like Automatic Group Member Management, MS HR Easy, and MS CodeSearch, enhancing platform functionality and user experience. , [media-solutions.de] Key Features and Functionality: - ServiceNow Consulting and Implementation: Providing end-to-end support for ServiceNow platform adoption, from strategic planning to deployment and optimization. - Custom Application Development: Creating tailored applications to meet specific business needs, such as automated group management and streamlined HR processes. - Data Management and Analytics: Offering solutions for effective data handling, analysis, and reporting to drive informed decision-making. - Process Automation and AI Integration: Implementing automation and AI technologies to enhance operational efficiency and innovation. Primary Value and Solutions Provided: Netlution München GmbH addresses the challenges of digital transformation by delivering customized IT solutions that streamline business processes, improve service delivery, and foster innovation. Their deep expertise in ServiceNow enables clients to modernize operations, enhance employee experiences, and achieve strategic objectives efficiently.

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Mediro Business Service Management LTD is a South African company specializing in information and communication technology solutions. Established in 2009, Mediro focuses on delivering tailored services that enhance business efficiency and productivity through technology. Their offerings include IT consulting, project management, business process optimization, and application services, all designed to align with clients' strategic goals and drive innovation. Key Features and Functionality: - Enterprise Service Management: Mediro provides custom, integrated solutions on a single platform to modernize IT operations and accelerate business success. - Application Performance Monitoring & Observability: As the local distributor for Dynatrace in Sub-Saharan Africa, Mediro offers software intelligence solutions that enhance cloud initiatives and improve end-user experience management. - Digital Employee Experience: They focus on boosting productivity and job satisfaction by creating positive workplace and IT experiences. - Automated Software Testing: Mediro ensures continuous testing to meet the demands of an ever-changing technological landscape. - Business Intelligence: Through Mediro Analytics, they specialize in business intelligence and analytics services, offering solutions like Tableau to transform data into actionable insights. - Infrastructure Services: Mediro offers a wide range of IT infrastructure services, from analysis and design to implementation and support, ensuring that ICT infrastructure aligns with evolving business needs. Primary Value and Solutions Provided: Mediro's primary value lies in its ability to deliver innovative and effective ICT solutions that improve operational efficiency and business performance. By offering a comprehensive suite of services, they address critical business and IT challenges, enabling organizations to modernize operations, optimize productivity, and achieve strategic objectives. Their customer-centric approach ensures that solutions are customized to meet specific business needs, driving innovation and operational excellence.

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MetaPhase Consulting LLC is an 8(a certified IT and management consulting firm based in Reston, Virginia, specializing in delivering tailored digital workflow solutions for federal agencies. As a ServiceNow Elite Partner, MetaPhase excels in modernizing legacy systems and implementing scalable digital platforms that align with mission-critical needs. Their comprehensive services encompass advisory solutions, data and analytics, cloud engineering, cybersecurity, and experience design, all aimed at enhancing operational efficiency and effectiveness within the federal sector. Key Features and Functionality: - Advisory Solutions: Expert guidance in IT portfolio management, enterprise architecture, program evaluation, and strategic planning to drive enterprise transformation. - Digital Platforms: Modernization of legacy systems and deployment of scalable digital platforms, including low-code solutions and complex enterprise platforms. - Data & Analytics: Development of modern data solutions encompassing architecture, engineering, analytics, and visualization to inform decision-making. - Cloud Engineering: Design, deployment, and management of secure, scalable cloud environments tailored to mission requirements. - Cybersecurity: Implementation of comprehensive security measures, including risk assessments, FedRAMP readiness, zero trust architecture, and continuous monitoring. - Experience Design: Creation of inclusive, intuitive, and outcome-driven digital services that enhance user experience and build trust. Primary Value and Solutions Provided: MetaPhase Consulting addresses the unique challenges faced by federal programs by offering a multidisciplinary approach that equally values people, processes, technology, and data. Their solutions are designed to boost efficiency without compromise, ensuring that agencies can achieve real transformation and meet their strategic objectives effectively. By integrating the right technology and strategy, MetaPhase empowers federal agencies to modernize operations, enhance data utilization, secure digital assets, and improve user experiences, ultimately driving mission success.

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Methods is a digital transformation partner for the UK public sector. It specializes in empowering government through digital transformation.

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Metro Systems Corporation Public Co Ltd provide professional services including consulting, migration and Managed services on AWS.

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MFEC Public Company Limited (PCL) established in 1997, positioned as a IT service provider specializing in network computing and e-business, serving mainly large enterprise customers and industry leaders in both government and private sectors.

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Use process libraries and smart end-to-end automation to improve user experience

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