Consulting Services for ServiceNow IT Service Management

EXEO Group, Inc. is a Japanese conglomerate specializing in the construction and supply of telecommunications infrastructure, electrical and air conditioning facilities, civil and environmental engineering services, and system solutions. Established in 1954, the company has evolved from linking Japan through electric wires and phone lines to providing comprehensive services that connect urban systems, including plants, subways, and railways. With a strong emphasis on innovation and technological advancement, EXEO Group aims to enrich people's daily lives, enhance urban environments, and accelerate business innovation. Key Features and Functionality: - Telecommunications Infrastructure: Designs, constructs, operates, and maintains communication facilities, including fiber optic networks, mobile communication base stations, and network systems for telecom carriers. - System Solutions: Offers total solutions utilizing ICT for the development, maintenance, and operation of cloud-based enterprise communications network systems and various enterprise systems for telecom carriers and companies in the finance and manufacturing sectors. - Urban Infrastructure: Engages in the construction of renewable energy facilities, urban civil engineering projects, and water and waste treatment plant equipment, contributing to sustainable urban development. - Managed Services: Provides comprehensive managed services, including infrastructure management, network monitoring and security, and maintenance and support services, ensuring robust and secure IT environments for clients. Primary Value and Solutions for Users: EXEO Group, Inc. delivers integrated engineering and system solutions that address the complex needs of modern infrastructure and technology. By offering a wide range of services—from telecommunications infrastructure to system solutions and managed services—the company enables clients to achieve digital transformation, optimize operations, and enhance productivity. Their commitment to innovation and quality service positions them as a trusted partner in building and maintaining the essential systems that connect people, cities, and businesses.

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e-Xim IT S.A. is an innovative and rapidly growing company headquartered in Warsaw, Poland, specializing in Enterprise Service Management , Application Delivery, Digital Transformation, and Automation solutions. As a leading ServiceNow Premier Partner in Poland, e-Xim IT offers comprehensive services, including consulting, integration, implementation, development, and maintenance of the ServiceNow platform. The company serves various industries such as financial services, government, and manufacturing, delivering high-value projects across Europe. Key Features and Functionality: - Comprehensive ServiceNow Solutions: e-Xim IT provides end-to-end ServiceNow services, encompassing consulting, integration, implementation, development, and maintenance. - Certified Expertise: The company boasts numerous accreditations and certifications, including ServiceNow Certified Application Developer and various Implementation Specialist certifications, ensuring high-quality service delivery. - Industry Focus: Specializes in serving financial services, government, and manufacturing sectors, offering tailored solutions to meet industry-specific needs. - Regional Coverage: Operates across Europe, the Middle East, and Africa, with a strong presence in countries like Denmark, Estonia, Lithuania, Latvia, and Poland. Primary Value and Solutions Provided: e-Xim IT S.A. addresses the complexities of digital transformation by simplifying and automating enterprise processes through the ServiceNow platform. By leveraging their certified expertise and industry focus, they help organizations enhance operational efficiency, reduce costs, and improve service delivery. Their comprehensive approach ensures that clients receive customized solutions that align with their specific business objectives, facilitating a smoother and more effective digital transformation journey.

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Extreme Digital Solutions is a Brazilian innovation and technology company dedicated to simplifying and optimizing business processes through quality and creativity. Specializing in digital transformation, EDS offers a comprehensive suite of services, including data analytics, artificial intelligence, multi-cloud management, system integration, and professional services. By partnering with industry leaders like ServiceNow and AWS, EDS delivers customized solutions that drive strategic transformation and operational efficiency. Key Features and Functionality: - Data Analytics & Artificial Intelligence: Accelerates information integration and fosters innovation by enabling strategic, data-driven decisions. - Multi-Cloud Management: As a specialized cloud broker, EDS offers expertise in dynamic multi-cloud architectures, hybrid infrastructures, and seamless integrations. - Integration & Observability: Enhances operational efficiency by interconnecting systems, applications, and data, ensuring a cohesive and secure infrastructure. - Professional Services: Provides tailored software and platform development, supported by certified consultants passionate about transforming IT services. Primary Value and Solutions: EDS empowers organizations to navigate the complexities of digital transformation by offering innovative solutions that streamline operations, enhance decision-making, and improve customer experiences. By leveraging cutting-edge technologies and strategic partnerships, EDS addresses challenges such as inefficient workflows, data silos, and the need for scalable cloud infrastructures, enabling businesses to achieve sustainable growth and competitive advantage.

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Fast Lane is a globally recognized leader in technology and business training, as well as consulting services for digital transformation. As the exclusive global partner of major cloud providers—Microsoft, AWS, and Google—and a certified partner of over 30 leading IT vendors, including Cisco, Aruba, VMware, Palo Alto Networks, and Red Hat, Fast Lane delivers scalable qualification solutions and professional services. With a team of more than 4,000 experienced professionals, Fast Lane operates in 90 countries, offering expertise in areas such as cloud computing, artificial intelligence, cybersecurity, software development, wireless and mobility, modern workplace solutions, and IT and project management. Key Features and Functionality: - Comprehensive Training Programs: Fast Lane provides a wide range of training programs and workshops, available through various delivery methods, including classroom training, instructor-led online courses, blended learning, and mobile learning. - Consulting Services: Offering vendor-independent consultancy, Fast Lane assists with preliminary analyses, assessments, and the design of future-focused IT solutions, managing and implementing technology projects for partners and customers. - Digital Transformation Support: Fast Lane provides comprehensive support to customers in delivering effective digital solutions, helping them evolve their business ecosystem and culture to achieve digitalization goals. - Cloud Services: As an experienced partner of AWS, Google, and Microsoft, Fast Lane offers training and upskilling for employees, assisting with cloud strategy development and implementation. - Talent Programs: Addressing the IT skills shortage, Fast Lane recruits and trains talented IT professionals through intensive programs, delivering highly skilled specialists ready to integrate into client organizations. Primary Value and Solutions Provided: Fast Lane empowers organizations to navigate the complexities of digital transformation by equipping their workforce with the necessary skills and knowledge. Through tailored training programs, expert consulting services, and strategic partnerships with leading technology vendors, Fast Lane ensures that businesses can effectively implement and manage advanced technologies. This comprehensive approach addresses critical challenges such as skill gaps, technological integration, and the need for continuous learning, enabling organizations to stay competitive and innovative in a rapidly evolving digital landscape.

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Finite Partners is a distinguished consulting firm and ServiceNow Specialist Partner dedicated to delivering comprehensive services and solutions tailored to diverse business needs. With a 100% US-based team of expert consultants and developers, the company boasts extensive experience across the entire ServiceNow platform. Their core competencies include implementing, integrating, and managing ServiceNow for clients, alongside specialized training, business process consulting, and full-service project management. Emphasizing a "People First" mindset, Finite Partners prioritizes the success and satisfaction of both employees and customers, aiming to help companies organize and create efficient processes that yield positive impacts. Key Features and Functionality: - ServiceNow Implementation and Integration: Expertise in deploying and seamlessly integrating the ServiceNow platform to align with specific business requirements. - Data Migration Services: Specialization in complex data migrations, including consolidating multiple ServiceNow instances and transitioning from other platforms like Freshdesk, Footprints, and Salesforce, ensuring data integrity and minimal downtime. - Custom Development: Development of tailored solutions within ServiceNow, adhering to best practices to minimize ongoing maintenance costs and enhance platform functionality. - Training and Consulting: Provision of specialized training programs and business process consulting to empower clients in maximizing the value of their ServiceNow investment. - Project Management: Comprehensive project management services to oversee and ensure the successful execution of ServiceNow-related initiatives. Primary Value and Solutions Provided: Finite Partners addresses the complexities associated with implementing and managing the ServiceNow platform by offering end-to-end services that ensure seamless integration, data integrity, and operational efficiency. Their expertise in data migration mitigates risks associated with consolidating or transitioning between platforms, preserving critical historical and active data. By focusing on custom development and adhering to best practices, they reduce long-term maintenance costs and enhance platform performance. Through specialized training and consulting, Finite Partners empowers organizations to fully leverage ServiceNow's capabilities, leading to improved processes and positive business outcomes.

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FirstQA Systems Limited is a Japan-headquartered consulting and IT services organization specializing in digital transformation solutions for enterprises across Japan, the UK, and the USA. Established in 2011, the company focuses on delivering value through innovative technologies and a collaborative partnership model. Key Features and Functionality: - Digital Transformation Services: FirstQA leverages enterprise cloud platforms such as ServiceNow, Salesforce, and SmartDocs to architect and implement comprehensive digital transformation solutions. - Blockchain Solutions: The company assists clients in exploring and implementing blockchain technologies, including the development of Distributed Applications and smart contracts, utilizing platforms like Hyperledger and NEM. - Project Management Services: FirstQA offers governance services to manage large and complex projects, employing proven frameworks and methodologies such as PMBOK, ITIL, and CoBIT to ensure successful project delivery. - Application Management Services : The company provides AMS for platforms like ServiceNow and Salesforce, utilizing a flexible onsite and offshore team structure to improve development and maintenance while reducing costs. Primary Value and Solutions: FirstQA Systems Limited addresses the challenges of modern enterprises by offering tailored digital transformation and blockchain solutions that enhance operational efficiency, ensure regulatory compliance, and drive innovation. Their expertise in project management and application services enables clients to navigate complex IT landscapes effectively, resulting in improved business outcomes and a competitive edge in the market.

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Fluxai is a specialized consulting firm dedicated to designing and building digital experiences by transforming business processes through automation and the evolution of enterprises. As a certified ServiceNow partner, Fluxai leverages the ServiceNow platform to connect people, functions, and systems across organizations, ensuring seamless digital workflows and enhanced operational efficiency. Key Features and Functionality: - IT Workflows: Modernize IT operations to optimize productivity, cost, and resilience with a single platform for IT. - Customer Workflows: Reimagine the customer experience to create instant satisfaction by scaling service operations with connected digital workflows. - Employee Workflows: Integrate intelligence into every interaction to deliver experiences that break down silos and unlock productivity. - Consulting Services: Provide specialized consulting in business processes based on ITIL, implementation of software solutions with cutting-edge technologies, post-implementation support, and personalized training for teams. Primary Value and Solutions Provided: Fluxai's primary value lies in its ability to transform digital services by automating work processes, thereby enhancing productivity and operational efficiency. By utilizing the ServiceNow platform, Fluxai addresses common organizational challenges such as siloed departments, manual workflows, and inefficient service delivery. Their solutions enable businesses to modernize IT operations, improve customer service management, and elevate employee experiences, ultimately driving business growth and success.

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FlyForm is a UK-based, privately owned ServiceNow Elite Partner specializing in delivering comprehensive digital transformation solutions. Since its inception in 2017, FlyForm has been dedicated to providing exceptional business outcomes and outstanding citizen experiences through the ServiceNow platform. With a market-leading customer satisfaction score, FlyForm focuses on innovating for a better tomorrow by offering tailored services that meet the unique needs of its clients. Key Features and Functionality: - Consultancy & Planning: Expert guidance to strategize and plan effective ServiceNow implementations. - ServiceNow Implementation: Seamless deployment of ServiceNow solutions tailored to organizational requirements. - Managed Services: Ongoing support and management to ensure optimal performance of ServiceNow applications. - Digital Transformation: Comprehensive solutions to modernize and enhance business processes using the ServiceNow platform. Primary Value and Solutions Provided: FlyForm addresses the challenges organizations face in streamlining operations and enhancing service delivery. By leveraging the ServiceNow platform, FlyForm enables businesses to drive discipline, efficiency, and productivity. Their people-centric approach ensures that transformations are aligned with client needs, leading to improved internal and external customer experiences. This commitment to excellence has positioned FlyForm among the top three partners globally for ServiceNow Customer Satisfaction Scores.

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FROX AG is a Swiss-based company specializing in digitalizing and automating IT and business processes. With over 25 years of experience, FROX offers comprehensive services, including consulting, implementation, software engineering, operation, and support, to help organizations enhance their service management capabilities. As a certified Premier Partner of ServiceNow and a long-standing partner of BMC Software, FROX delivers tailored solutions that drive digital transformation and improve operational efficiency. , [bmc.com] Key Features and Functionality: - Service Management Expertise: FROX provides in-depth knowledge in IT Service Management , Customer Service Management , IT Operations Management , and IT Asset Management , offering solutions that streamline and automate service processes. - Process Automation: The company specializes in automating workflows across various departments, enhancing productivity and reducing manual efforts. - System Integration: FROX ensures seamless integration of platforms like ServiceNow and BMC Software into existing IT infrastructures, facilitating smooth transitions and minimal disruptions. - Customized Solutions: Leveraging extensive project experience, FROX develops solutions tailored to specific business requirements, ensuring alignment with organizational goals. Primary Value and Problem Solving: FROX AG empowers organizations to unlock the full potential of their IT and business processes through digitalization and automation. By implementing advanced service management solutions, FROX helps businesses: - Enhance Productivity: Automated workflows and streamlined processes lead to increased efficiency and reduced operational costs. - Improve Service Quality: Standardized processes and centralized platforms ensure consistent and high-quality service delivery. - Accelerate Time-to-Market: Efficient process automation enables faster deployment of services and products, giving businesses a competitive edge. - Ensure Compliance and Security: Integrated solutions provide transparency and control, aiding in compliance with industry standards and regulations. By partnering with FROX AG, organizations can effectively navigate their digital transformation journey, achieving sustainable growth and innovation.

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Fully Managed is a one-stop-shop for technology solutions that help businesses navigate and succeed in today’s digital world of work. We are an award-winning managed service provider (MSP), a workflow automation specialist and ServiceNow Elite Partner, and a market leader in technology solutions for the senior care sector.  With decades of collective experience in IT, Fully Managed provides companies with the technology support, expertise, and products and services they need to be productive and proactive - helping them work smarter, more securely and with greater efficiency.

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