Consulting Services for ServiceNow IT Operations Management

From SME to global businesses, we offer the best in fully managed IT solutions to move your business forward.

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Base-IT GmbH is an Austrian IT services company specializing in cloud and on-premise solutions. Established in 2010, the company has grown to over 100 employees and serves more than 300 clients across various industries in Austria and neighboring countries. Base-IT offers a comprehensive range of services, including consulting, service desk support, and managed services, ensuring tailored IT solutions that align with each client's unique requirements. Their expertise is recognized through multiple Microsoft Gold Partner certifications, reflecting their commitment to delivering high-quality IT infrastructure and support. Key Features and Functionality: - Cloud and On-Premise Solutions: Base-IT provides customized IT systems, offering both cloud-based and on-premise infrastructures to meet diverse business needs. - Comprehensive Service Portfolio: Their services encompass consulting, service desk support, and managed services, delivering end-to-end IT solutions. - Certified Expertise: Holding multiple Microsoft Gold Partner certifications, Base-IT demonstrates proficiency in various IT domains, ensuring reliable and up-to-date solutions. - Strategic Partnerships: Collaborations with industry leaders like Microsoft, Cisco, NetApp, and IBM enable Base-IT to leverage cutting-edge technologies and best practices. Primary Value and Solutions Provided: Base-IT GmbH addresses the critical need for robust and adaptable IT infrastructures in today's dynamic business environment. By offering tailored cloud and on-premise solutions, they empower organizations to enhance operational efficiency, scalability, and security. Their comprehensive service offerings ensure that clients receive continuous support and proactive management of their IT systems, allowing businesses to focus on core activities while relying on a trusted partner for their technological needs. The company's commitment to excellence and strategic partnerships positions them as a reliable ally in navigating the complexities of digital transformation.

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Bechtle Clouds is an IT systems integrator,

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BEECY Sàrl is a Swiss-based consulting firm specializing in ServiceNow solutions, offering comprehensive services including implementation, governance, custom application development, maintenance, and audits. Established in 2020 and headquartered in Fribourg, BEECY is recognized as an official ServiceNow partner in Switzerland, committed to delivering high-quality, cost-efficient, and optimized projects tailored to businesses of all sizes. Key Features and Functionality: - ServiceNow Implementation: Expert deployment of ServiceNow platforms to streamline business processes. - Custom Application Development: Tailored solutions to meet unique business requirements. - Governance and Project Management: Ensuring projects align with business objectives and deliver desired outcomes. - Maintenance and Support: Ongoing administration, maintenance, and audits to ensure optimal platform performance. - Training and Coaching: Programs like the "Junior Consultant" initiative to develop skilled professionals in ServiceNow. Primary Value and Solutions Provided: BEECY's primary value lies in its commitment to customer satisfaction, focusing on delivering successful, cost-efficient, and optimized ServiceNow projects. By offering end-to-end services—from implementation to maintenance—BEECY enables businesses to fully leverage the power of the ServiceNow platform, enhancing operational efficiency and achieving a significant return on investment.

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Bell Techlogix is focused on global and mid-market enterprises, as well as educational institutions.

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Beniva Consulting Group Inc., founded in 2016 and headquartered in Calgary, Canada, is a leading consultancy specializing in ServiceNow solutions, Configuration Management Database , IT Operations Management , Cloud Advisory, and Application Services. As an Elite ServiceNow partner, Beniva delivers end-to-end professional and managed services to enterprise clients across the United States and Canada, focusing on automating and optimizing service operations to enhance efficiency and return on investment. Key Features and Functionality: - ServiceNow Expertise: Comprehensive implementation and advisory services across IT Service Management , IT Asset Management , and ITOM. - Process Automation: Development of automated workflows to streamline business processes and reduce manual effort. - Cloud Advisory Services: Guidance on cloud strategy, migration, and optimization to support digital transformation initiatives. - Application Services: Assistance with application rationalization, portfolio management, and modernization to align with business objectives. Primary Value and Solutions Provided: Beniva Consulting Group addresses the challenges organizations face in managing complex IT environments by offering specialized services that enhance operational efficiency, reduce costs, and mitigate risks. By leveraging their deep expertise in ServiceNow and IT operations, Beniva helps clients achieve: - Optimized IT Asset Management: Proactive lifecycle management of technology assets to minimize expenses and mitigate risks across hybrid cloud environments. - Enhanced Service Operations: Integration of technology services and operations teams on a unified platform to improve efficiency and establish a foundation for AI and automation. - Improved Security Posture: Effective response strategies to evolving security threats, reducing vulnerability footprints despite increasing complexities and skill shortages. In May 2023, Beniva Consulting Group was acquired by SoftwareOne Holding AG, a global provider of software and cloud solutions. This strategic acquisition enhances SoftwareOne's capabilities in process automation and service management, further strengthening their IT Asset Management services.

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Beyond20 is a ServiceNow Elite Partner dedicated to accelerating digital transformation through comprehensive training, advisory, and implementation services. Established in 2006, Beyond20 specializes in IT Service Management , Project Management, Agile/Scrum methodologies, and Cybersecurity solutions. The company serves a diverse clientele, including over 30% of the Fortune 500, various universities, and government agencies. With offices in Washington, DC; Tempe, Arizona; and San Diego, California, Beyond20 is committed to delivering tailored solutions that drive significant improvements in IT and business performance. Key Features and Functionality: - ServiceNow Implementation and Managed Services: Expertise in deploying and managing the ServiceNow platform to streamline IT operations and enhance service delivery. - ITIL Maturity Assessment: Comprehensive evaluations to identify gaps and provide actionable recommendations for improving IT service management practices. - Training Programs: Accredited training in ITIL, Agile/Scrum, Project Management, and Cybersecurity to equip teams with essential skills. - Consulting Services: Strategic planning, process design, and value stream mapping to optimize business processes and align IT initiatives with organizational goals. - Platform Migration: Seamless migration services from legacy systems like Cherwell to modern platforms such as ServiceNow, ensuring data integrity and minimal business disruption. Primary Value and Solutions Provided: Beyond20 empowers organizations to achieve rapid and sustainable digital transformation by aligning IT services with business objectives. Their holistic approach combines technology implementation, process optimization, and professional development to enhance operational efficiency, reduce downtime, and improve service delivery. By leveraging Beyond20's expertise, clients can navigate complex IT landscapes, adopt best practices, and realize the full potential of their technology investments.

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BitHawk AG is a Swiss IT service provider specializing in consulting, engineering, and operations of IT infrastructures, as well as IT and enterprise service management solutions. With over 200 employees headquartered in Sursee and additional offices in Basel, Bern, and Winterthur, BitHawk is dedicated to assisting companies in transforming their business models and processes into the digital realm, thereby creating significant competitive advantages in terms of cost and revenue. Key Features and Functionality: - Comprehensive IT Solutions: BitHawk offers a wide range of services, including network, storage, virtualization, cloud computing, security, unified communications, retail, and digital signage solutions. - Security Operations Center : The BitHawk SOC provides effective protection against sophisticated cyberattacks, offering services such as security incident and vulnerability management tailored for small and medium-sized enterprises . - Microsoft Partnership: As a Microsoft Gold Partner with 12 certifications, BitHawk demonstrates expertise in areas like Security, Cloud Productivity, and Enterprise Mobility Management. - ServiceNow Partnership: BitHawk is recognized as a Silver Partner by ServiceNow, reflecting its proficiency in IT service management and digital transformation solutions. Primary Value and Solutions for Users: BitHawk's primary value lies in its ability to guide businesses through digital transformation by providing tailored IT solutions that enhance operational efficiency and security. By leveraging their expertise in modern workplace architectures and cloud services, BitHawk enables organizations to optimize their IT environments, ensuring scalability and adaptability to evolving business needs. Their SOC services offer SMEs a cost-effective means to bolster cybersecurity defenses without the need for extensive in-house resources. Through strategic partnerships with industry leaders like Microsoft and ServiceNow, BitHawk delivers innovative and reliable solutions that drive business success in the digital age.

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BizSolutions.Tech is a veteran-owned IT consulting firm specializing in ServiceNow implementations, integrations, and custom training development. With over 60 successful projects since 2009, they serve industries such as aerospace, banking, data centers, and healthcare. Their team comprises seasoned IT professionals dedicated to delivering thoughtful, value-driven solutions that evolve with business needs. Key Features and Functionality: - Comprehensive ServiceNow Expertise: Proficient in platform development, IT Service Management , IT Operations Management , Security Operations, Customer Service Management , and Human Resource Service Delivery . - Custom Training Development: As authorized ServiceNow training partners, they offer public courses, develop tailored training materials, and provide intact training sessions to ensure effective knowledge transfer. - Consulting and Implementation Services: They deliver consulting, development, transition, and sustaining support, ensuring alignment with IT and PMO governance processes. Primary Value and Solutions Provided: BizSolutions.Tech facilitates digital transformation by offering end-to-end ServiceNow solutions tailored to each client's unique requirements. Their collaborative approach ensures seamless planning, design, development, deployment, and support, enabling organizations to achieve both immediate and long-term objectives. By integrating best practices and providing customized training, they enhance user adoption and maximize the value derived from ServiceNow implementations.

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Booz Allen Hamiltonis a firm that provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe.

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