Consulting Services for ServiceNow IT Operations Management

AGM Infra Solutions Inc. is a cloud-native services company specializing in comprehensive cloud solutions across platforms such as Amazon Web Services , Google Cloud Platform , and Microsoft Azure. As a ServiceNow Global Premier Partner, AGM Infra collaborates with leading technology companies to drive innovation, assisting clients in building new revenue streams, enhancing efficiency, and delivering exceptional customer experiences. Key Features and Functionality: - Cloud Migration: AGM Infra offers tools ensuring design compliance with real-time, full-stack visibility of applications and components, facilitating seamless cloud transitions. - Cloud Operations: Their Cloud Operations and Management Services are built on an Adaptive Converged Cloud Ops Model, providing efficient and scalable cloud management. - Data & Analytics: By automating processes and leveraging the latest technologies, AGM Infra enhances data integration and analytics capabilities, enabling informed decision-making. - Cloud Application Modernization: They assist in transforming legacy systems into modern, cloud-hosted applications, reducing hardware and infrastructure costs while improving application uptime. - Professional Services on Demand: AGM Infra provides flexible, on-demand access to AWS experts, supporting a wide range of cloud initiatives, including migrations, infrastructure build-outs, DevOps, and security management. Primary Value and Solutions Provided: AGM Infra Solutions Inc. addresses the challenges organizations face with outdated and rigid legacy applications by offering modernization roadmaps that transform these systems into efficient, responsive, and cost-effective solutions. Their expertise in cloud services enables businesses to leverage the full potential of cloud platforms, resulting in increased efficiency, scalability, and innovation. By partnering with AGM Infra, clients can navigate their cloud journey with confidence, supported by a team dedicated to delivering measurable outcomes and exceptional customer experiences.

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AHEAD is a consulting company that specializes in helping enterprises transform how and where they run infrastructure and applications.

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AJUVO is a specialized consulting firm dedicated exclusively to optimizing ServiceNow deployments. Founded by seasoned leaders in service management technologies, AJUVO focuses on delivering high-caliber, expert services that ensure exceptional outcomes for clients. By concentrating solely on the ServiceNow platform, AJUVO provides tailored solutions that address specific challenges and opportunities within organizations. Key Features and Functionality: - Configuration Management Database & Common Service Data Model : AJUVO assists organizations in implementing and aligning their CMDB with the latest CSDM models, ensuring accurate data representation and supporting enterprise-wide initiatives. - Discovery Services: The firm optimizes ServiceNow Discovery processes to populate the CMDB efficiently, identifying key relationships automatically and managing discovery to reduce noise and enhance data quality. - Application Portfolio Management : AJUVO helps organizations build comprehensive technology stack views of key business applications, reducing change-induced outages and identifying opportunities to sunset unused applications. - Business Continuity Management : Leveraging their expertise, AJUVO supports organizations in developing robust resiliency programs, ensuring preparedness for unexpected occurrences or disasters. - Managed Services: AJUVO offers ongoing support through services like CI Watch, which continuously monitors CMDB health, investigates issues, and corrects data quality exceptions to maintain long-term system integrity. Primary Value and Solutions Provided: AJUVO's primary value lies in its deep expertise and exclusive focus on the ServiceNow platform, enabling organizations to maximize their investment in ServiceNow technologies. By providing tailored solutions in areas such as CMDB alignment, discovery optimization, application portfolio management, and business continuity planning, AJUVO addresses critical operational challenges. Their managed services ensure sustained system health and data integrity, allowing clients to achieve long-term success and operational efficiency.

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AlmavivA is committed to supporting the digitization and technology innovation processes currently under way in Italy.

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Alparservice Tecnologia Ltda. is a leading digital transformation partner specializing in innovative solutions that connect businesses with cutting-edge technologies. As an Elite ServiceNow partner for over nine years, Alparservice has successfully implemented more than 2,000 digital transformation projects across various industries in over 40 countries. Their team of over 180 certified professionals is dedicated to delivering high-performance results by aligning technology with business objectives. Key Features and Functionality: - Digital Transformation Strategy: Develops long-term strategies to expand business capabilities through digitalization. - Process Digitalization and Adoption: Maps processes and creates project-based roadmaps to ensure agile digital transformation. - Application Modernization: Implements agile solutions to enhance strategic operations and unlock system potential. - Integrations and Hyperautomation: Automates processes and accelerates operations with effective integration of hyperautomation technologies. - Custom Application Development: Creates intuitive, tailored applications designed to meet specific business needs using no-code, low-code, and high-code solutions. - Managed Services and Support: Provides continuous support to ensure the stability and evolution of implemented solutions. - Training and Empowerment: Offers practical training through Alpar Academy to maximize technology usage and promote team autonomy and innovation. Primary Value and Solutions Provided: Alparservice addresses complex business challenges by delivering customized digital transformation solutions that enhance efficiency, innovation, and strategic growth. Their expertise in connecting business processes with technology enables organizations to navigate change confidently, ensuring sustainable growth in a constantly evolving market. By focusing on long-term partnerships, Alparservice builds trust and delivers consistent results, helping clients achieve their digital transformation goals effectively.

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Aoop Cloud Solutions is a Brazilian consulting firm specializing in implementing disruptive cloud solutions, particularly within the Salesforce ecosystem. Established in 2017, the company has successfully completed over 500 digital transformation projects for more than 100 corporate clients across various industries. Aoop's team combines technical expertise in Salesforce with agile project management methodologies and a deep understanding of complex business environments to drive organizational transformation. Key Features and Functionality: - Salesforce Specialization: Expertise in deploying and customizing Salesforce solutions, including Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, and Analytics. - Agile Project Management: Utilization of proprietary agile methodologies to ensure efficient and effective project delivery. - Comprehensive Digital Transformation: Experience in executing over 500 digital transformation projects, demonstrating a proven track record in enhancing business processes through cloud technologies. - Certified Professionals: A team of certified experts with qualifications such as Certified Administrator, App Builder, Certified Sales Consultant, Certified Service Consultant, and Commerce Cloud Digital Developer. Primary Value and Solutions for Users: Aoop Cloud Solutions empowers organizations to become "Customer Companies" by aligning technical proficiency in Salesforce with industry best practices and sector-specific knowledge. This approach facilitates a collaborative journey of transformation, enabling businesses to enhance customer engagement, streamline operations, and achieve sustainable growth through innovative cloud solutions.

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Appmore is a ServiceNow Elite Partner specializing in delivering and managing business applications that enhance productivity and resilience for organizations. With a customer satisfaction score of 4.63 out of 5, Appmore offers comprehensive services, including licensing, implementation, consulting, training, and maintenance for ServiceNow and Atlassian platforms. Their mission is to provide business applications that enable more productivity and resiliency for their customers. Key Features and Functionality: - Identity and Access Management : Appmore's IGAmore application automates user account management, enhances security, and ensures compliance with access control requirements. - IT Service Management : They offer ITSM solutions that increase productivity and create exceptional IT service experiences by managing end-to-end IT service delivery. - Governance, Risk, and Compliance : Appmore provides applications to reduce risks and improve productivity related to compliance, risks, and audits. - Security Operations: Their solutions prioritize and respond to vulnerabilities and security incidents efficiently. - Customer Service Management : Appmore enhances and automates customer service experiences through digital workflows. Primary Value and Solutions Provided: Appmore addresses the need for efficient and secure business operations by offering applications that automate processes, reduce manual workloads, and ensure compliance with industry standards. Their solutions help organizations save costs, enhance security, improve employee satisfaction, and pass audits related to identities and access. By integrating with platforms like ServiceNow and Atlassian, Appmore enables businesses to streamline workflows, improve service delivery, and achieve higher operational efficiency.

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Appoxio Technologies Inc., founded in 2018 and based in Calgary, Alberta, specializes in enhancing the ServiceNow platform through expert UX/UI design, portal development, custom applications, and integrations. As a Premier ServiceNow Partner, Appoxio focuses on creating intuitive and engaging user experiences that streamline business processes and improve workflow efficiency. Key Features and Functionality: - UX/UI Design: Crafts user-friendly interfaces tailored to client needs, ensuring seamless interaction with the ServiceNow platform. - Portal Development: Develops customized portals that centralize information and services, enhancing accessibility and user engagement. - Custom Applications: Builds bespoke applications to extend ServiceNow's capabilities, addressing unique business requirements. - Integrations: Provides seamless integration services, connecting ServiceNow with other enterprise systems for cohesive operations. Primary Value and Solutions: Appoxio empowers organizations to maximize their ServiceNow investment by delivering personalized and efficient user experiences. By focusing on human-centered design and robust technical solutions, Appoxio helps clients optimize workflows, increase user adoption, and achieve higher satisfaction levels. Their expertise ensures that businesses can effectively connect people, functions, and systems, driving innovation and operational excellence.

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AQL Technologies Inc. is a ServiceNow Premier Partner specializing in delivering comprehensive IT consulting and application development services. With over 15 years of experience, AQL assists organizations in harnessing the full potential of the ServiceNow platform to automate and enhance various business processes. Their expertise spans across IT Service Management (ITSM, IT Operations Management (ITOM, IT Asset Management (ITAM, and Strategic Portfolio Management (SPM, ensuring tailored solutions that drive digital transformation and operational efficiency. Key Features and Functionality: - ServiceNow Consulting: Provides advisory services to implement, leverage, and maintain the ServiceNow platform across enterprises. - ServiceNow Implementation: Certified experts develop strategies, scale existing platforms, and integrate with other enterprise tools. - ServiceNow Migrations: Ensures smooth transitions to the ServiceNow platform with effective data migrations, customizations, and configurations. - Custom Application Development: Offers a range of custom applications, including material usage regulation portals, customer resource management portals, and recruitment platforms. - ServiceNow Support: Maintains the stability of in-house ServiceNow solutions and focuses on improving service delivery. Primary Value and Solutions Provided: AQL Technologies empowers businesses to achieve faster and greater returns on their ServiceNow investments by aligning enterprise IT requirements with ServiceNow operations. Their skilled practitioners cater to organizations ready to adopt ServiceNow, optimize existing deployments, or extend their ServiceNow capabilities. By evangelizing, educating, and coordinating service desks, developers, and stakeholders, AQL ensures a smooth, quick, and future-proof ServiceNow journey, ultimately enhancing productivity, improving IT service delivery, and achieving operational efficiency in the digital environment.

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Arctive AG is a Swiss-based IT services company specializing in the development and implementation of customized business applications and portals using ServiceNow® technology. With over 12 years of experience and multiple accolades, Arctive AG assists organizations in optimizing their business processes through digital solutions, ensuring enhanced efficiency, compliance, and productivity. Key Features and Functionality: - Custom Application Development: Utilizing ServiceNow®'s AppEngine, Arctive AG designs tailored business solutions, portals, workflows, and integrations that align with specific organizational needs. - IT Operations and Service Management: The company offers expertise in IT Operations Management and IT Service Management , facilitating efficient management of IT services and infrastructure. - ServiceNow® Store Applications: Arctive AG provides pre-packaged solutions like Portal Pro®, Deployment Guide®, Visual Kit®, NoCode PDF®, and DevOps Utils®, which extend the functionalities of the ServiceNow® platform and streamline project delivery. - Comprehensive Support Services: Beyond development, Arctive AG offers ongoing support through services such as Arctive Care, ensuring the maintenance and evolution of implemented solutions. Primary Value and Solutions Provided: Arctive AG addresses the challenges organizations face with rigid ERP systems and fragmented data by delivering flexible, scalable, and integrated digital solutions. By leveraging ServiceNow® technology, they enable businesses to automate complex, cross-departmental workflows, enhance user experiences, and achieve significant operational efficiencies. Their commitment to Swiss quality and customer-centric approaches ensures that clients receive solutions that are not only effective but also intuitive and enjoyable to use.

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