Consulting Services for ServiceNow IT Operations Management

NTT Comware Corporation, now known as NTT DOCOMO SOLUTIONS, Inc. as of July 1, 2025, is a leading system integration company specializing in delivering comprehensive IT services and solutions. As a wholly owned subsidiary of the NTT Group, it has been instrumental in developing and operating operational and business systems for telecommunications infrastructure, primarily serving NTT Group companies. Over the years, NTT Comware has expanded its expertise to support various industries by promoting digital transformation and leveraging advanced technologies. Key Features and Functionality: - System Integration Services: Provides end-to-end system development and IT infrastructure solutions, ensuring seamless integration and operational efficiency. - Digital Transformation Solutions: Offers services like Smart Data Fusion, which integrates system information, operational data, 3D data, and open data into a digital twin environment to enhance facility management operations. - Cloud Transformation: Assists organizations in migrating and modernizing their systems to cloud platforms, aiming to reduce maintenance costs and development time while enabling cross-use of data domains across business units. - Security Solutions: Develops and implements security measures, including Identity & Access Management solutions, to protect enterprise environments, especially those operating in hybrid on-premises and cloud settings. - AI and IoT Integration: Utilizes artificial intelligence and Internet of Things technologies to enhance operational processes, such as automating bill checking and improving maintenance services. Primary Value and Solutions Provided: NTT Comware addresses the complex and evolving needs of modern enterprises by offering tailored IT solutions that drive efficiency, innovation, and digital transformation. By integrating advanced technologies like AI, IoT, and cloud computing, it enables businesses to optimize operations, reduce costs, and enhance service delivery. Its comprehensive approach ensures that clients can navigate the challenges of digitalization, maintain robust security postures, and achieve sustainable growth in an increasingly competitive landscape.

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Salesforce Consulting and Implementation Practice.

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Optimum Healthcare IT is a premier healthcare IT consulting and staffing firm dedicated to enhancing healthcare delivery through innovative technology solutions. Established in 2012 and headquartered in Jacksonville Beach, Florida, the company offers a comprehensive suite of services, including advisory, implementation, training, and managed services, to support healthcare organizations across the continuum of care. With a team of experienced consultants, Optimum Healthcare IT focuses on optimizing electronic health records systems, improving operational efficiency, and ensuring compliance with industry standards. Their commitment to excellence has earned them recognition as a top-rated vendor in KLAS for Consulting Services. Key Features and Functionality: - Advisory Services: Provides strategic planning, revenue cycle and clinical advisory, EHR readiness and vendor selection, project management and governance, IT effectiveness assessment, regulatory compliance, population health management, and digital health services. - EHR Implementation: Offers organizational strategy, pre-implementation planning, workflow assessment, system design and build, process redesign, knowledge transfer, testing, and quality assurance for electronic health record systems. - Training and Activation: Provides training and go-live support services to ensure healthcare organizations' staff are fully trained and supported throughout the project, covering readiness activation planning, appointment conversion support, and comprehensive training programs. - Staff Augmentation: Matches healthcare organizations with qualified candidates for both permanent positions and short-term projects, covering a wide range of roles including project management, software development, and certified trainers. - EHR Optimization: Focuses on maximizing the efficiency of EHR systems through governance, organizational change management, revenue cycle improvement, workflow assessment, process redesign, and system enhancements. - Community Connect: Assists larger healthcare systems in extending their EHR systems to smaller community organizations, including strategy, governance, contracting, technical and application build and design, and implementation. Primary Value and Solutions for Users: Optimum Healthcare IT empowers healthcare organizations to navigate the complexities of digital transformation by providing tailored IT solutions that enhance patient care and operational efficiency. By leveraging their expertise in EHR systems and comprehensive consulting services, they address critical challenges such as system implementation, staff training, workflow optimization, and regulatory compliance. Their holistic approach ensures that healthcare providers can focus on delivering quality patient care while effectively managing technological advancements and industry demands.

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Orange Business is the dedicated enterprise division of the Orange Group, specializing in providing comprehensive IT and communication services to businesses worldwide. With a presence in over 220 countries and a workforce exceeding 30,000 employees, Orange Business leverages its extensive experience as both a network operator and digital services integrator to support organizations in their digital transformation journeys. Their offerings encompass a wide range of solutions, including cloud computing, unified communications, collaboration tools, big data analytics, Internet of Things applications, and artificial intelligence services. By integrating these technologies, Orange Business helps enterprises enhance operational efficiency, foster innovation, and achieve sustainable growth. Key Features and Functionality: - Global Connectivity: Provides secure and reliable network services across more than 220 countries, ensuring seamless communication and data transfer for multinational enterprises. - Cloud Services: Offers scalable cloud solutions, including infrastructure as a service and platform as a service , enabling businesses to manage workloads efficiently and drive innovation. - Unified Communications and Collaboration: Delivers integrated communication tools that facilitate real-time collaboration among teams, enhancing productivity and decision-making processes. - Cybersecurity Solutions: Implements robust security measures to protect sensitive data and IT infrastructures from evolving cyber threats, ensuring business continuity and compliance. - Data Analytics and AI: Utilizes advanced analytics and AI technologies to transform raw data into actionable insights, supporting informed strategic decisions and personalized customer experiences. - IoT Integration: Develops IoT solutions that connect devices and systems, enabling real-time monitoring, automation, and optimization of business operations. Primary Value and Solutions for Users: Orange Business addresses the complex challenges of digital transformation by offering end-to-end solutions that integrate connectivity, cloud services, and digital applications. By partnering with Orange Business, organizations can streamline their IT operations, enhance collaboration, and leverage data-driven insights to drive innovation. The company's commitment to security and sustainability ensures that businesses not only achieve operational excellence but also adhere to ethical standards and environmental responsibilities. Ultimately, Orange Business empowers enterprises to navigate the digital landscape effectively, fostering growth and competitiveness in an increasingly connected world.

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P1 Consulting is an Australian services and solutions company specializing in the ServiceNow platform. With over a decade of experience in the Australian market, their consultants collectively bring more than 20 years of expertise in ServiceNow and over 30 years in IT Service Management consulting and delivery. They focus on analyzing and identifying opportunities for automation and efficiency within business processes, aiming to enhance productivity and improve management outcomes. Key Features and Functionality: - Platform Management: Comprehensive services including planning, execution, upgrades, testing, issue resolution, health checks, data and licensing reviews, and integration with identity management providers. - Professional Consulting: Expertise in implementation services across the ServiceNow platform, platform development, architecture and integration, access and identity management, facilities management, and custom consultancy. - Service Portals and Mobile Apps: Development of user-friendly portals and mobile applications utilizing ServiceNow’s Service Portal technology to enhance user experience and productivity. - Managed Services: Provision of specialized resources ranging from ServiceNow Administrators to dedicated Project Managers to meet specific resourcing needs. - Enterprise Service Management: Building and deploying business applications to improve productivity, efficiency, and service delivery across organizations. Primary Value and Solutions Provided: P1 Consulting delivers significant value by enhancing employee productivity and customer experience through the strategic implementation of ServiceNow solutions. Their services lead to improved customer success, cost reduction, and increased responsiveness. By focusing on automation and efficiency, they help organizations streamline operations, reduce manual tasks, and achieve better management outcomes. Their expertise ensures that businesses can effectively leverage the ServiceNow platform to meet their unique needs and objectives.

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PAMT Consulting Inc. is a Canadian firm specializing in delivering tailored solutions on the ServiceNow platform to enhance organizational efficiency and drive digital transformation. With a team of certified ServiceNow developers and administrators, PAMT focuses on optimizing workflows and aligning business objectives with ServiceNow capabilities, ensuring clients maximize their platform investments. Key Features and Functionality: - Implementations: Provides comprehensive services including road mapping, rapid deployments, ongoing management, and development across various ServiceNow modules such as IT Service Management , Software Asset Management , Hardware Asset Management , IT Operations Management , Human Resources Service Delivery , Customer Service Management , Service Portal, and Custom Scoped Applications. - Integrations: Offers seamless integration services with platforms like Google, AWS, Workday, Salesforce, and others, facilitating smooth data flow and process automation across systems. - Managed Services: Provides ongoing support including system enhancements, user and group maintenance, performance monitoring, troubleshooting, and handling patches and upgrades, allowing clients to focus on core business activities. Primary Value and Solutions Provided: PAMT Consulting Inc. empowers organizations to achieve optimal operations by leveraging the ServiceNow platform. By offering expert implementation, integration, and managed services, PAMT ensures that clients can streamline their processes, enhance productivity, and realize their digital transformation goals effectively. Their commitment to customer success and a collaborative approach positions them as a trusted partner in the ServiceNow ecosystem.

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Peraton Corporation is a leading national security company dedicated to delivering mission-critical solutions across various domains, including land, sea, air, space, and cyberspace. With a heritage spanning over 125 years, Peraton provides innovative and trusted services to U.S. government agencies and the armed forces, ensuring the safety and security of the nation and its allies. Key Features and Functionality: - Cybersecurity Solutions: Peraton offers comprehensive cybersecurity services, including defensive and offensive capabilities, 24/7 protection of critical networks, insider threat analysis, and cyber resiliency to safeguard against evolving digital threats. - Digital Transformation: The company provides digital workplace advisory services, enterprise IT solutions, and cloud integration to modernize operations and enhance efficiency for its clients. - Engineering and Operations Support: Peraton delivers engineering design, development, and production services for mission-critical platforms, as well as full lifecycle command and control solutions for satellites and global information systems. - Intelligence and Data Analysis: The company supports intelligence operations with secure communication services, mission operations and analysis, data collection and management, and advanced engineering solutions to provide actionable insights for decision-makers. Primary Value and Solutions: Peraton's primary value lies in its ability to integrate advanced technologies and services to address the most challenging national security issues. By offering end-to-end solutions in cybersecurity, digital transformation, engineering, and intelligence, Peraton ensures that government agencies and the military are equipped to handle complex threats and missions effectively. Their commitment to innovation and excellence enables clients to achieve near-term success and long-term sustainability in an ever-evolving security landscape.

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Preficient provide a solution that enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.

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PlanHorizon GmbH is a dedicated consulting, implementation, and technology partner of ServiceNow, specializing in Strategic Portfolio Management , Enterprise Architecture Management , and IT Financial Management . With over 19 years of experience and more than 250 successful projects, PlanHorizon empowers organizations across industries such as automotive, retail, manufacturing, healthcare, life sciences, and financial services to maximize the value of their ServiceNow investments. Their comprehensive services include business consulting, ServiceNow implementation, training, and ongoing support and operations. Key Features and Functionality: - Business Consulting: Offers requirements analysis, process consulting, and strategic roadmap planning to align business objectives with technological solutions. - ServiceNow Implementation: Designs and implements customized ServiceNow-based solutions tailored to specific organizational needs. - ServiceNow Training: Develops and delivers comprehensive training programs to ensure effective utilization of ServiceNow platforms. - Support & Operations: Provides ongoing support and operational services to maintain and enhance ServiceNow solutions. - Industry Expertise: Possesses deep knowledge in sectors such as automotive, retail, manufacturing, healthcare, life sciences, and financial services, enabling tailored solutions that address industry-specific challenges. Primary Value and Solutions Provided: PlanHorizon GmbH addresses the critical need for organizations to effectively manage their portfolios, architectures, and financials within the ServiceNow ecosystem. By combining strategic consulting with technical expertise, they help clients streamline processes, enhance operational efficiency, and achieve digital transformation goals. Their solutions facilitate better decision-making, resource optimization, and alignment of IT assets with business objectives, ultimately driving business value and success.

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Plat4mation supports clients all over the world to realize IT-transformations with ServiceNow.

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