--- title: ServiceBench Reviews meta\_title: 'ServiceBench Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ServiceBench works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 3 scale: '5' date\_modified: '2026-06-04' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # ServiceBench Reviews & Product Details MAXIMIZE EFFICIENCY & DELIGHT CUSTOMERS WITH THE WORLD'S MOST POWERFUL SERVICE MANAGEMENT SYSTEM * * * Seller [ServiceBench](https://www.g2.com/sellers/servicebench) Discussions [ServiceBench Community](https://www.g2.com/products/servicebench/discuss) Show More ## Top-Rated Alternatives [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,305) ](https://www.g2.com/products/rippling/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,054) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Paycom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycom") Paycom 4.6/5(7,090) ](https://www.g2.com/products/paycom/reviews) [ View All Alternatives ](https://www.g2.com/products/servicebench/competitors/alternatives) ![Saksham S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham S.") SS Saksham S. Lead Small-Business (50 or fewer emp.) 2/26/2022 "A one stop service management tool" 4/5 What do you like best about ServiceBench? ServiceBench provides a plethora of service management tools from the perspective of both providers and administrators. The availability of various tools makes it possible to run your entire business over servicebench. Some of it's best features are Scheduling, Communication and powerful analytics. Review collected by and hosted on G2.com. What do you dislike about ServiceBench? As I mentioned earlier, ServiceBench provides a plethora of services. The main problem here is the User Experience. So much informations results in a clutter and not a great user interface. Review collected by and hosted on G2.com. What problems is ServiceBench solving and how is that benefiting you? Service Bench solves all issues related to service scalability, analytics, effective management, marketing campaigns, lead generation, communication and management, Review collected by and hosted on G2.com. Show More 3/1/2022 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") CT Verified User in Telecommunications Mid-Market (51-1000 emp.) 9/26/2019 "Service Bench Review" 4.5/5 What do you like best about ServiceBench? The formatting of the program/site makes it easy to understand and utilize. Review collected by and hosted on G2.com. What do you dislike about ServiceBench? Would love more space to write in orders details wish numbers would display clearer Review collected by and hosted on G2.com. What problems is ServiceBench solving and how is that benefiting you? invoicing Inventory Management producing and managing work orders Management Field Service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Charlotte W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte W.") CW Charlotte W. Service Bench Small-Business (50 or fewer emp.) 5/3/2019 "The Central Hub of Home Warranties" 4/5 What do you like best about ServiceBench? Several ways to communicate with service providers & check their calendar. It can hold a library of service job records & part info & makes it easy to search for them. Review collected by and hosted on G2.com. What do you dislike about ServiceBench? Still some bugs that need to be worked out. Some functions don't function. Review collected by and hosted on G2.com. What problems is ServiceBench solving and how is that benefiting you? It's the central hub of the home warranty world. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of ServiceBench for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Rippling Logo](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling Logo") Rippling 4.8 (13,305) Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing you to focus on growth. Experience the power of unified management with Rippling today. ](https://www.g2.com/products/rippling/reviews "Rippling")[ 2 ![Zendesk for Customer Service Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service Logo") Zendesk for Customer Service 4.3 (7,054) Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. ](https://www.g2.com/products/zendesk-for-customer-service/reviews "Zendesk for Customer Service")[ 3 ![Paycom Logo](https://images.g2crowd.com/uploads/product/hd_favicon/770f0a3b32b7b97c9e00cf3c0a3a83a1/paycom.svg "Paycom Logo") Paycom 4.6 (7,090) Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application. ](https://www.g2.com/products/paycom/reviews "Paycom")[ 4 ![BambooHR Logo](https://images.g2crowd.com/uploads/product/hd_favicon/47b1971b687f86ff5064075af95075db/bamboohr.svg "BambooHR Logo") BambooHR 4.4 (6,500) Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work. ](https://www.g2.com/products/bamboohr/reviews "BambooHR")[ 5 ![Paylocity Logo](https://images.g2crowd.com/uploads/product/hd_favicon/bd6131cf9b0260bb95666ba5a37a54bb/paylocity.svg "Paylocity Logo") Paylocity 4.4 (6,239) Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement. ](https://www.g2.com/products/paylocity/reviews "Paylocity")[ 6 ![ADP Workforce Now Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1487565767/adp-workforce-now.svg "ADP Workforce Now Logo") ADP Workforce Now 4.2 (4,342) From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance. ](https://www.g2.com/products/adp-workforce-now/reviews "ADP Workforce Now")[ 7 ![Employment Hero Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2f25815d27c767fe658069674a56206f/employment-hero.svg "Employment Hero Logo") Employment Hero 4.4 (4,014) Employment Hero's HR software saves up to 80% of your time by automating the bulk of HR admin and helping your team perform at their best. ](https://www.g2.com/products/employment-hero/reviews "Employment Hero")[ 8 ![Connecteam Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam Logo") Connecteam 4.6 (3,505) Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training. ](https://www.g2.com/products/connecteam/reviews "Connecteam")[ 9 ![UKG Ready Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b835aef8b35fc2846401a2836372f785/ukg-ready.svg "UKG Ready Logo") UKG Ready 4.4 (2,615) Designed for small businesses where everyone wears multiple hats, UKG Ready® is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to talent and time, we’re the partner in your corner rooting for your success and giving you the tools, support, and time needed to focus on growth and making a difference. ](https://www.g2.com/products/ukg-ready/reviews "UKG Ready")[ 10 ![Keka Logo](https://images.g2crowd.com/uploads/product/hd_favicon/9c86cb46583888b8121969559bc5a53a/keka.svg "Keka Logo") Keka 4.4 (2,374) keka is a Modern HR and Payroll software for small and medium sized businesses that manage employee engagement, it has time tracking, attendance management, and leave management system. ](https://www.g2.com/products/keka/reviews "Keka") [Show More](#) ## Questions about ServiceBench? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ServiceBench ](https://www.g2.com/products/servicebench/discussions/new) GU Guest User What is ServiceBench used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-servicebench-used-for) [ View all Discussions ](https://www.g2.com/products/servicebench/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/servicebench/pricing) ## Work at ServiceBench? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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