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Semper Reviews & Product Details

Semper is a hotel management system (HMS) designed for independent hotels that need a reliable, easy-to-use solution to manage operations, reservations, and guest services from one central platform. Ideal for hotels, lodges, guesthouses, and boutique accommodations, Semper enables owners and teams to run their property efficiently without the complexity or high cost of enterprise-level systems. The platform is built to support the full guest journey — from booking and check-in to billing and reporting — while simplifying internal workflows and improving day-to-day control. Semper is especially well suited to single-property operations or independently run establishments. It offers the right balance of functionality and usability, avoiding the steep learning curves often found in larger systems. Whether it’s managing bookings, coordinating departments, or ensuring accurate billing, Semper helps teams deliver consistent service and grow their business with confidence. Key features include: Reservation System: Manage direct and OTA bookings in a unified calendar with real-time updates to rates and availability. Front Desk & Housekeeping: Streamline guest check-in/check-out processes and manage room status and cleaning schedules in real time. Channel Manager: Connect to multiple OTAs and synchronise rates and availability automatically to reduce overbookings and save time. Events Management: Plan and manage events such as weddings, group stays, and conferences with built-in tools for scheduling, communications, and billing. Integrated POS & Guest Billing: Link charges from on-site outlets like restaurants or spas directly to guest folios for accurate, consolidated billing. Reporting & Insights: Access custom reports on revenue, occupancy, performance, and other key metrics to support better decision-making. Semper is designed to be easy to learn and easy to use, making it accessible to teams with varying levels of technical experience. With a focus on intuitive design and practical functionality, the system helps hospitality businesses operate more smoothly from day one. Customers value Semper for its reliability, responsive 24/7 support, and the ability to get high-quality software without the high price. It’s a solution that delivers all the essential tools — without unnecessary complexity — so independent properties can focus on delivering great guest experiences.

Seller

Semper

Discussions

Semper Community

Languages Supported

Afrikaans, English

Overview by

Micha Wacquier

Pricing

Pricing provided by Semper.

Sample package

Starting at $9.00

20 Rooms Per Month

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Top-Rated Alternatives

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Semper Media

A powerful overview designed for hotel managers. It provides real-time insights into key performance indicators such as occupancy, revenue, arrivals, departures, and outstanding balances, enabling quick, informed decisions at a glance.

Simplify your reservation game with Semper's Availability Calendar. Easily manage room availability, rates, and reservations in real-time. Tailored for hotels, guest houses, and vacation rentals, it's a straightforward tool for maximizing bookings and staying in control.

A central view that gives staff a clear, real-time overview of all bookings. Easily track check-ins, check-outs, room availability, and reservation status across dates and room types.

It highlights how front desk staff can easily view, edit, and manage bookings — including guest details, room allocation, rate plans, and payment status — all in one intuitive screen.

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Thandabantu C.

FRONT DESK AGENT

Small-Business (50 or fewer emp.)

5/7/2025

"Exceptional service"

5/5

What do you like best about Semper?

Semper is very Useful. Their switchboard is very efficient, you dont wait long to get connected to their very friendly and helpful team, the likes of Zizipho who really goes out of the way to resolve anything that you require help with every time you call for assistance. With an additional of Any desk, semper makes communication very easy and accurate as you can work on the same screen at the same time. Review collected by and hosted on G2.com.

What do you dislike about Semper?

nothing really, the fact that they have an after hours contact makes it more reliable for service providers like us who require their services at night, over the weekends and even on public holiday. Review collected by and hosted on G2.com.

Edwin M.

Admin

Small-Business (50 or fewer emp.)

11/7/2023

"Exceptional service from Zizipho"

4.5/5

What do you like best about Semper?

Semper is user friendly, The support is always very quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Semper?

The system can be slow at times and we need to contact support. Review collected by and hosted on G2.com.

Nande M.

Reservations

Small-Business (50 or fewer emp.)

5/7/2025

"How easy is it to use our system"

5/5

What do you like best about Semper?

user friendly, easy to learn and the consulter are very friendly Review collected by and hosted on G2.com.

What do you dislike about Semper?

nothing, the system is so easy, and you can phone anytime Review collected by and hosted on G2.com.

Epiphany M.

Housing Counselor

Small-Business (50 or fewer emp.)

1/2/2024

"Simple, Easy but present some issues"

3.5/5

What do you like best about Semper?

The software is easy to understand. A lot of things are self-explanatory, so you do not need to be technology savy to use to the software. Review collected by and hosted on G2.com.

What do you dislike about Semper?

Whenever the program has an update, it brings about problems with the software. Things that you would be able to access prior to the update become diffult to use. The update also issues out inaccurate reports. Tried contacting customer service and I was not able to recieve any help, just recieved attitude. Review collected by and hosted on G2.com.

Prosper C.

Small-Business (50 or fewer emp.)

11/28/2023

"Professional and always helpful."

5/5

What do you like best about Semper?

The Semper Web based version is excellent and more appealling. The visual display or resolution is nice. Its easy to use to send reservations or booking details. Customer support is always ready to assist. It has plenty features or tools to aid decision making. I use Semper daily and its easy to use. Review collected by and hosted on G2.com.

What do you dislike about Semper?

The down side is that its largely dependent on a stable internet connection, if the internet connection is poor its frustrating to use. Also moving a booking is a bit difficult.

Key cutting system integration is a problem. Review collected by and hosted on G2.com.

Tembela M.

Small-Business (50 or fewer emp.)

11/7/2023

"Great Service Ever"

5/5

What do you like best about Semper?

Fast and great service. The agents are very helpful and they are willing to go an extra mile in assisting clients. Very Happy with Zizipho Review collected by and hosted on G2.com.

What do you dislike about Semper?

As it stands I have never encounter any downsides about Semper. Review collected by and hosted on G2.com.

Rika d.

Mid-Market (51-1000 emp.)

11/17/2023

"No Problem for Semper Support"

5/5

What do you like best about Semper?

Friendlyness , Prompt , I know I can call and my problem will be solved Review collected by and hosted on G2.com.

What do you dislike about Semper?

Reception answering the phone and not saying they reception. I assume it is Support :( and they would like me to explain my problem Review collected by and hosted on G2.com.