---
title: Segmanta Reviews
meta_title: 'Segmanta Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Segmanta works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2
  scale: '5'
date_modified: '2026-01-20'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Segmanta Reviews
**Vendor:** Segmanta  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About Segmanta
Segmanta enables users to design and deliver surveys to surfacedata-driven decisions.




## Segmanta Reviews
  ### 1. A great tool for digital marketers to understand their customer needs better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Saurav S. | Digital Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about Segmanta?**

The pre-made market consumer survey templates. It really saves a lot of time and effort

**What do you dislike about Segmanta?**

The online software is terrible slow and take s a lot of time to switch betwen options or creating a task

**What problems is Segmanta solving and how is that benefiting you?**

The pre-made market consumer survey templates are really helpful. It saves both time and effort, while helped us to understand our consumer needs better.

  ### 2. Good product for customer feedback.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about Segmanta?**

Easy to use and has a wide range of options compared to its competitors at a very affordable price.

**What do you dislike about Segmanta?**

We haven't come through any dislikes as of now but will surely update if there are any areas of improvement.

**What problems is Segmanta solving and how is that benefiting you?**

Its easy not only for us but also for our customers to provide feedback at a very user friendly and less confusing interface.



- [View Segmanta pricing details and edition comparison](https://www.g2.com/products/segmanta/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+08%3A59%3A02+-0500&secure%5Bsession_id%5D=ac79b9ac-5dc8-4495-acae-2b8ba2fc2a1f&secure%5Btoken%5D=ef865f389d26700281f61ae58d27139857511ff812cebf5b98345c8842dda972&format=llm_user)

## Segmanta Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

## Top Segmanta Alternatives
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