Sedex Reviews & Product Details

I like Sedex's ease of use from a supplier perspective and the fact that it caters to multiple customers, making it efficient for suppliers. I also find the Sedex teams incredibly helpful, especially in relation to navigating missing data and understanding and interpreting risk management data that's coming through. This means from a supplier perspective, they deliver one due diligence process and don't have to do that over multiple platforms, which is efficient. For us, Sedex provides ease of visibility in terms of the information that's broken down into key components, and we can feed that into our own internal management matrix. Review collected by and hosted on G2.com.

I have a real challenge with contacts data and making sure we have the right contact within a business. It's incredibly challenging to engage and onboard a suppliers. Review collected by and hosted on G2.com.

Since Sedex changed the UI, it has improved drastically. I am a big fan of the changes and the dashboarding. It provides a very clear understanding of our network and the associated risks. Review collected by and hosted on G2.com.

We've found it quite difficult in answering some of the SAQs, when one question unlocks another. For example, if we want to answer the 2nd part of a question, but not the first part. We are unable to do so, this is clear when exporting the SAQ in Excel but then the question doesn't appear when completing the questionnaire online.

Additionally, we find that the Sedex SAQ is the answer to some of our issues we're facing with ESG/Sustainability compliance, however Sedex could be further refined to assist in much more detail such as EUDR.

Sedex doesn't offer SSO as standard, there is an additional cost to complete SSO integrations with our business which doesn't make sense to me. SSO/2FA should be standard practice across the board for Technology systems these days. There are no other vendors that I can think of that charge for this service. Review collected by and hosted on G2.com.

SEDEX has a large supplier database, and many of our suppliers are already on the platform. Several of our customers also use SEDEX and want to link to us, as well as to our suppliers. It’s a good tool for evaluating supplier development needs based on combined risk scores and audit findings. I would also like to have an audit history view, with historical data from previous audits. Review collected by and hosted on G2.com.

I can’t actually use multi-tier audits. Because of this, the supply chain map isn’t clear, since it’s impossible to see which supplier is connected to which sub-supplier. Also, searching by name can be difficult if you don’t know the exact site name or the company number. Review collected by and hosted on G2.com.

It is a widely used platform that is very user friendly, enabling you to share data with suppliers and customers alike. You can run generic and specific reports which help you assess your supply chain. It demonstrates that you and your suppliers have certain values regarding ethical, social and health and safety practices Review collected by and hosted on G2.com.

You are not able to see who the link request email goes to which is often asked Review collected by and hosted on G2.com.

I like the mass assessment feature of RADAR and how the audit findings are listed separately on the Sedex platform in an easy-to-view way, so I don't have to go through lengthy audit reports to find the important information. These features save me time. Also, the initial setup of Sedex was pretty easy. Review collected by and hosted on G2.com.

I would like to be able to share suppliers' SAQ/audit results with customers without revealing the suppliers' identity. Either through an 'anonymous' direct link or having a reporting feature that downloads site overview with supplier ID and other specific information removed. Review collected by and hosted on G2.com.

I like that Sedex provides a structured way to access supplier information, audits and findings, and that it gives a transparent overview of risk areas across our supply chain. The platform makes it easier to gather the documentation we need and keep everything in one place. Review collected by and hosted on G2.com.

I sometimes find it challenging to follow up SAQs and see what improvements have actually happened year by year. When suppliers update their SAQ because of only a very small change, it can become misleading when "last updated" date changes. I also dislike that non‑closed findings remain open when an audit company changes. It would be helpful if the new auditor could confirm whether previous findings are still valid or closed, instead of having findings shown as ‘Open’ for several years even when later audits are compliant. In some cases, findings have even been carried over when a supplier switches back to a former audit company, which makes the overview less accurate. Review collected by and hosted on G2.com.

I use Sedex for combined risk computation and audit result tracking, which is really helpful. I appreciate the expertise it provides for performing risk assessments in compliance with regulation and the system it offers to gather suppliers' replies and audit results. It's a user-friendly platform, and I like the intuitive use of the platform, which makes it efficient and effective. The transition to the new platform was much easier compared to the old complicated platform. Review collected by and hosted on G2.com.

eSAQ needs more development. It is too complex to understand the outcome. Review collected by and hosted on G2.com.

I like the improvements made in accessing reports faster than before, and the cleaner view that Sedex offers. Review collected by and hosted on G2.com.

The risk assessment (radar) pre-screen hasn't been updated since 2024, which is a major source of concern because it's critical to the due diligence process. Also, the extracted report for SMETA audits needs to be updated to ensure it pulls the most up-to-date info. It should also pull more detailed information about corrective action planning. I often have to manually check the Sedex site for individual suppliers' audit info to get a full picture of the status of a corrective action, as this info is not always pulled. Review collected by and hosted on G2.com.

The reports cover a lor of valuable information, the platform is very easy to use, the Sedex team is attentive to any need or support. Review collected by and hosted on G2.com.

When we send an invitation to connect with some supplier we can't send it again even if they didn't accept it. Having this option would be great to improve the conection process Review collected by and hosted on G2.com.

I like that Sedex is widely used around the world, making it more reliable for monitoring the compliance of human rights of our suppliers. I find the process to audit suppliers very standardized, which helps in identifying non-conformities and getting them resolved efficiently. The non-conformities reporting and overall management are very straightforward and easy to use. Additionally, setting up Sedex was very easy for our team. Review collected by and hosted on G2.com.

Sometimes their audit methodology is not applied equally by all audit houses, and there are sometimes changes introduced in the platform with little consideration of the operational effects the changes may cause. Review collected by and hosted on G2.com.