Sedex Reviews & Product Details

Sedex is a responsible sourcing and supply chain due diligence platform that helps organisations identify, assess, and manage ethical, social, and environmental risks across their global supply chains. Sedex is used by procurement, sustainability, compliance, and supply chain teams to collect, analyse, and share supplier data related to responsible business practices. It provides a centralised way to gain visibility across complex supply networks and supports organisations in meeting due diligence, reporting, and responsible sourcing requirements. For buying organisations, Sedex helps improve oversight and reduce risk by bringing supplier data into one platform. Teams can identify potential issues, prioritise actions, and monitor progress across regions and supplier groups. This supports more informed decision-making and better collaboration between procurement, sustainability, compliance, and operations teams. Sedex is also designed to be practical and usable for suppliers and site-level teams responsible for completing assessments, managing audits, and responding to customer requirements. The platform provides clear guidance on what information is needed and helps reduce duplication when suppliers work with multiple buyers. Suppliers can use Sedex to share information in a structured way, manage audits and corrective actions, and reduce time spent on manual reporting. This improves transparency and communication while allowing suppliers to focus more on continuous improvement. Sedex supports responsible sourcing and supply chain due diligence through capabilities such as supplier self-assessment questionnaires, audit and corrective action management, risk assessment and prioritisation tools, reporting and dashboards, and secure data sharing between buying and supplying organisations. By connecting buyers and suppliers on a shared platform, Sedex supports collaboration, transparency, and continuous improvement across global supply chains, helping organisations manage risk and support responsible business practices at scale.

Product Website

Seller

Sedex

Discussions

Sedex Community

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Overview by

Letizia La Sorte

Pricing

Pricing provided by Sedex.

Buyers

Per Year

View More Pricing Information

Sedex Media

Bring supply chain data, audits, risks, and actions together in one place

Map your supply chain. From direct suppliers to raw ingredients

Identify human rights, environmental and business risks across your supply chain

View, share, and manage supplier SMETA audits in one place

Track issues, implement corrective actions, and monitor improvement over time

Export data for internal reporting, disclosures, and ESG requirements

Sedex is a global technology company that specialises in data, insights and professional services to empower responsible sourcing.

What is SMETA?

Our community is a global collective of like-minded organisations, employees, and individuals from across the world and various industries, all invested in driving sustainable business practices.

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Verified User in Manufacturing

Small-Business (50 or fewer emp.)

1/28/2026

"Sedex Simplifies Audit Follow-Ups and SAQ Tracking"

4.5/5

What do you like best about Sedex?

I like that Sedex provides a structured way to access supplier information, audits and findings, and that it gives a transparent overview of risk areas across our supply chain. The platform makes it easier to gather the documentation we need and keep everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

I sometimes find it challenging to follow up SAQs and see what improvements have actually happened year by year. When suppliers update their SAQ because of only a very small change, it can become misleading when "last updated" date changes. I also dislike that non‑closed findings remain open when an audit company changes. It would be helpful if the new auditor could confirm whether previous findings are still valid or closed, instead of having findings shown as ‘Open’ for several years even when later audits are compliant. In some cases, findings have even been carried over when a supplier switches back to a former audit company, which makes the overview less accurate. Review collected by and hosted on G2.com.

What problems is Sedex solving and how is that benefiting you?

Sedex helps centralize supplier information, audits and findings in one system, which saves time and gives a structured and transparent overview of risk areas in the supply chain. It also solves the challenge of accessing comparable data across suppliers, making it easier to prioritise follow‑up and ensure compliance. Having all audit reports and SAQs in one place gives a clearer picture of performance and development over time, even though some functionalities could be improved. Review collected by and hosted on G2.com.

Response from Letizia La Sorte of Sedex

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Thank you for sharing your experience with Sedex!

We’re happy to hear that centralising supplier information, audits, and findings in one place has made audit follow-ups and SAQ tracking easier. Your feedback on the structured, time-based overview of audit data across suppliers is especially encouraging, this is the type of value we aim to provide.

We also appreciate your constructive comments about gaining better visibility into supplier updates and changes to SAQs over time. Feedback like yours helps us understand where we can continue to improve the experience for members managing supplier compliance.

Thank you again for taking the time to leave such a detailed and thoughtful review.

Emma D.

2/19/2026

"Streamlined Reports but Needs Enhanced Risk Assessments"

2.5/5

What do you like best about Sedex?

I like the improvements made in accessing reports faster than before, and the cleaner view that Sedex offers. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

The risk assessment (radar) pre-screen hasn't been updated since 2024, which is a major source of concern because it's critical to the due diligence process. Also, the extracted report for SMETA audits needs to be updated to ensure it pulls the most up-to-date info. It should also pull more detailed information about corrective action planning. I often have to manually check the Sedex site for individual suppliers' audit info to get a full picture of the status of a corrective action, as this info is not always pulled. Review collected by and hosted on G2.com.

Nicolas Alejandro G.

2/18/2026

"Standardized Compliance with Easy Management"

4.5/5

What do you like best about Sedex?

I like that Sedex is widely used around the world, making it more reliable for monitoring the compliance of human rights of our suppliers. I find the process to audit suppliers very standardized, which helps in identifying non-conformities and getting them resolved efficiently. The non-conformities reporting and overall management are very straightforward and easy to use. Additionally, setting up Sedex was very easy for our team. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

Sometimes their audit methodology is not applied equally by all audit houses, and there are sometimes changes introduced in the platform with little consideration of the operational effects the changes may cause. Review collected by and hosted on G2.com.

Response from Letizia La Sorte of Sedex

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Thank you for sharing your Sedex experience!

We're glad to hear that the Sedex platform makes managing human rights compliance with suppliers easier! We particularly appreciate your feedback on the straightforward non-compliance reporting, transparent supplier status, and how audit standards are clearly identified, these features are exactly designed to help teams resolve issues efficiently.

We also highly value your thoughts on platform updates and ensuring operational impact is considered when changes are introduced. This helps us continue refining the experience to better support your compliance workflows.

Thank you again for taking the time to leave this review.

Alex S.

2/18/2026

"Industry Standard, but Limited Scope"

4.5/5

What do you like best about Sedex?

I like the fact that it's widely adopted by the industry, so most of our suppliers are already reporting on it to other customers. And that it's a membership organization, so we're able to influence and affect the standard. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

I can only really use Sedex for our direct tier on the supply chain, and I'm not able to understand, assess risk, or gather data from upstream suppliers. This would particularly help us in agriculture and at the farm level. Review collected by and hosted on G2.com.

Erik-Jan S.

CSR Manager

Enterprise (> 1000 emp.)

1/27/2026

"Our collaboration with Sedex has resulted in more awareness and a positive change."

5/5

What do you like best about Sedex?

The support of Sedex has really helped us to drive the social dialogue and collaboration with our suppliers.

Their platform is very easy to use. The SMETA audits are of the highest standard. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

The costs of a membership for our suppliers, and completing the self questionnaire on a annual base is a obstacle for the suppliers to join the program. Review collected by and hosted on G2.com.

Response from Letizia La Sorte of Sedex

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Thank you Erik for sharing your Sedex experience!

We're happy to hear how Sedex has driven greater awareness and positive change around social and environmental risks in your supply chain. Your feedback on SMETA as the highest standard and how it enables social dialogue and collaboration with suppliers perfectly captures our mission.

We also appreciate your thoughts on the annual self-assessment questionnaire, this helps us keep improving for members like you.

Thanks again for taking the time to leave this review.

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

1/20/2026

"Helpful Insights for Audits and SAQ"

4/5

What do you like best about Sedex?

Helpful insights into compliance status, audits, and the SAQ. Helpful and informative webinars and customer support. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

I would like to see a clear level of criticality in the Smeta reports, such as “minor,” “major,” or “business critical.” I would also like the CAPR reports to show whether an item is marked as “collaborative action required” or “rejected,” along with the reason why. Review collected by and hosted on G2.com.

Response from Letizia La Sorte of Sedex

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Thank you for taking the time to share your Sedex experience!

We're glad to hear that you find our SMETA audits clear and the webinars / customer support helpful – that's exactly what we strive for in helping growers and suppliers demonstrate their ethical practices. Your point about CAPR reports is well taken, and we're actively working to make these even more accessible and actionable for users like you.

We truly appreciate you taking the time to leave this review.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

1/27/2026

"Supply Chain Visibility and Easy Portal Access"

4/5

What do you like best about Sedex?

Supply Chain visibility and ease of portal access. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

Proactive communication from the Sedex team on upcoming updates especially regarding new features or requirements Review collected by and hosted on G2.com.

Response from Letizia La Sorte of Sedex

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Thank you for taking the time to share your experience with Sedex!

We’re really glad to hear that the platform is helping you gain supply chain visibility and that you find the portal easy to access and use. Your comment on sustainability visibility is especially important to us, as this is exactly where we aim to support our members.

We also appreciate your suggestion around more proactive communication on upcoming features and requirements. We’re continuously working to improve how and when we share updates, and feedback like yours helps us focus on the right areas.

Thanks again for your review and for being part of the Sedex community.

Jerson Eduardo H.

Customer Service Team Lead

Small-Business (50 or fewer emp.)

4/10/2025

"Sedex is a great platform"

4/5

What do you like best about Sedex?

I like that Sedex is a valuable tool for business. Improves a great ethical trade. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

I believe that some audits may be not as accurate than it are supposed to be. Review collected by and hosted on G2.com.

Phil S.

Ecommerce Director

Small-Business (50 or fewer emp.)

7/31/2024

"Exceptional Service and Unmatched Quality"

4.5/5

What do you like best about Sedex?

Sedex are committed to transparency and ethical business practices which is why we choose to partner with them. They provide information into labour standards, health and safety, environmental impact, and business ethics which we able to use to maintain a responsible and sustainable supply chain. We found implementation was not the easiest but rewarding once achieved. Review collected by and hosted on G2.com.

What do you dislike about Sedex?

We did find the platform complex and not very user-friendly at times, and obviously there is a high cost attached to this type of service Review collected by and hosted on G2.com.

What problems is Sedex solving and how is that benefiting you?

Being in the sustainability market we wanted to be able to show that our product was ethical along the whole journey from field to store. We use this information to enhance a our reputation among consumers who prioritise ethical sourcing which is something that is important to our customers and investors. Review collected by and hosted on G2.com.

Gogikar C.

Account strategist

Mid-Market (51-1000 emp.)

8/7/2024

"Sedex review"

5/5

What do you like best about Sedex?

Sedex is used to audit calls and reports and it has matrix which need to followed regards to the calls and the best thing is we can go with a good flow with the calls so that we will able to be on a good note Review collected by and hosted on G2.com.

What do you dislike about Sedex?

Nothig is there to dislike about sedex as it is perfecting working out Review collected by and hosted on G2.com.