I really like the Single site summary feature in Sedex. It's especially helpful because I can use the risk scores and NC (non-compliance) information for analysis and reporting, and I can dive deep into NCs based on their seriousness. It's a great way to manage all supplier compliance information on one platform, which means fewer emails and less manual data management. The initial setup was also fairly straightforward, which made the transition easy for me. Review collected by and hosted on G2.com.

Connecting with suppliers or other buyers who use the same supplier is a hassle. I have to do it offline through email or Teams calls because there’s no option to connect via the Sedex platform. Review collected by and hosted on G2.com.

I like that Sedex offers a community aspect, which adds value as we are still new to the platform. I attended an event today, and it's nice to have access to that network. The country risk visibility feature is probably my favorite right now as we're uploading our suppliers, and being able to map those risks is really helpful. I also find the ability to bulk up suppliers very handy, even though we don't have many suppliers yet. The setup was fairly easy, and although we need more follow-up for using features correctly, I'm optimistic about discovering more of what Sedex offers. Review collected by and hosted on G2.com.

I think Sedex could improve by having more comprehensive environmental questions and assessments. While the current SAQs and four pillar standards cover the environment, a separate environmental risk assessment feature would be great. Additionally, it would be really useful if there was a way to integrate reports from third-party environmental risk companies into the platform. This would help build a more complete picture of human rights and environmental risk assessments in one ecosystem. Review collected by and hosted on G2.com.

I really like the SMETA methodology and the mutual recognition framework in Sedex. It allows us to engage suppliers at scale effectively. The framework helps reduce the need for numerous audits because some suppliers are shared with other multinational companies, which means there are existing audits conducted to the same requirements and standards. This significantly decreases duplication and audit fatigue for our supplier base. Review collected by and hosted on G2.com.

I'm not really satisfied with the environmental SAQ and the lack of environmental data in Sedex. It doesn't provide enough hard data on important metrics like carbon, water, energy, and waste, which I think should be part of the offering. Review collected by and hosted on G2.com.

I like Sedex for its detailed audit report and management system assessment, which are crucial for my work. The data indicator is also a valuable feature, making it easier for me to handle auditing tasks. Additionally, I appreciate the introduction of the new NC type. The initial setup was easy and straightforward, which made the transition smooth. Overall, these features make Sedex an effective tool for my needs. Review collected by and hosted on G2.com.

Sometimes the portal doesn't save changes made by auditors, which can be frustrating and time-consuming. Additionally, the process for uploading pictures could be improved to save auditors time. Review collected by and hosted on G2.com.

I love working with the Sedex team and the community more broadly. They do a really great job ensuring collaboration is part of their business model, which really resonates with me as a human rights professional. I really enjoy the tech advances that Sedex has made; it's years ahead of where it was just a little while ago, and I'm very happy to see that. Review collected by and hosted on G2.com.

I think there are certain findings that are really difficult to address in our own operations when we consider the regional context. The rating system sometimes doesn't capture that to its fullest extent. We could really benefit from more data, particularly from an inherent risk perspective. There's a lot of data around findings and settings, and I think Sedex could do something really intelligent with that to demonstrate the inherent risk for a country, service, or commodity combination. Review collected by and hosted on G2.com.

I like the support and community events provided by Sedex. I also appreciate their continuous improvement mindset. I am happy with some of the changes being made, and I appreciate that they continue to improve the search functions. Review collected by and hosted on G2.com.

I still find it to be challenging to link to suppliers, especially if there has been a purchase or a transition to a corporate wide account. There are times where I see multiple entries with the same physical address and I am concerned I am not selecting the correct ones. I also wish there was a way to know if a supplier was going to request a NDA to connect with them. I could then begin the process of obtaining the NDA with them to connect. It is still hard to see metrics of my suppliers at large in the dashboard and clicking through the data can be clunky. Review collected by and hosted on G2.com.

able to see full supply chain and see any risks associated Review collected by and hosted on G2.com.

not all audits are uploaded, no email to ask suppliers to complete saq Review collected by and hosted on G2.com.

I like Sedex's ease of use from a supplier perspective and the fact that it caters to multiple customers, making it efficient for suppliers. I also find the Sedex teams incredibly helpful, especially in relation to navigating missing data and understanding and interpreting risk management data that's coming through. This means from a supplier perspective, they deliver one due diligence process and don't have to do that over multiple platforms, which is efficient. For us, Sedex provides ease of visibility in terms of the information that's broken down into key components, and we can feed that into our own internal management matrix. Review collected by and hosted on G2.com.

I have a real challenge with contacts data and making sure we have the right contact within a business. It's incredibly challenging to engage and onboard a suppliers. Review collected by and hosted on G2.com.

Since Sedex changed the UI, it has improved drastically. I am a big fan of the changes and the dashboarding. It provides a very clear understanding of our network and the associated risks. Review collected by and hosted on G2.com.

We've found it quite difficult in answering some of the SAQs, when one question unlocks another. For example, if we want to answer the 2nd part of a question, but not the first part. We are unable to do so, this is clear when exporting the SAQ in Excel but then the question doesn't appear when completing the questionnaire online.

Additionally, we find that the Sedex SAQ is the answer to some of our issues we're facing with ESG/Sustainability compliance, however Sedex could be further refined to assist in much more detail such as EUDR.

Sedex doesn't offer SSO as standard, there is an additional cost to complete SSO integrations with our business which doesn't make sense to me. SSO/2FA should be standard practice across the board for Technology systems these days. There are no other vendors that I can think of that charge for this service. Review collected by and hosted on G2.com.

SEDEX has a large supplier database, and many of our suppliers are already on the platform. Several of our customers also use SEDEX and want to link to us, as well as to our suppliers. It’s a good tool for evaluating supplier development needs based on combined risk scores and audit findings. I would also like to have an audit history view, with historical data from previous audits. Review collected by and hosted on G2.com.

I can’t actually use multi-tier audits. Because of this, the supply chain map isn’t clear, since it’s impossible to see which supplier is connected to which sub-supplier. Also, searching by name can be difficult if you don’t know the exact site name or the company number. Review collected by and hosted on G2.com.