Secured Signing Reviews & Product Details

Secured Signing Overview

What is Secured Signing?

Secured Signing is a cloud based eSigning and eForms service that allows business of all sizes to invite their customers, employees, partners and suppliers to fill in and sign electronic documents such as employment contracts and on-boarding, using any device, anywhere, anytime. The system offers a complete signing workflow including issuing invitations, automating reminders, showing signing progress in real time and monitoring of the signing process. The user specific, X509 PKI digital signature technology that underpins Secured Signing ensures the authenticity of signatories and documents. The signature seals the document so that any alteration invalidates the signature. Compliance with the NZ Electronic Transactions Act 2002 and corresponding international legislation guarantees validity and legal enforceability worldwide. Organisations that adopt Secured Signing experience significant cost reduction, fast turnaround of complete and accurate documents, a short and efficient business process and exceptionally satisfied customers.

Secured Signing Details
Languages Supported
English
Product Description

Secured Signing is a legally binding digital signatures cloud-based service (SaaS) that allows companies and their business associates to sign documents securely online.


Seller Details
Seller
Secured Signing
Company Website
Year Founded
2009
HQ Location
Auckland, New Zealand
Twitter
@SecuredSigning
157 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
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Secured Signing Reviews

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

A simple platform to work with and the setup is quick. Review collected by and hosted on G2.com.

What do you dislike?

Their Pay As You Go plan is a little confusing. I thought I was paying for a pay as you go service, I didn't realise that I was tied into a monthly contract plus the pay as you go on top. I ended up paying £10 for 1 document I sent the whole month.

Customer service was not quick in replying and I am still waiting for my email reply after one week. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Nothing special to what other companies provide. Review collected by and hosted on G2.com.

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CF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

General look was very pleasing to the eye and the software was very easy to navigate around. Review collected by and hosted on G2.com.

What do you dislike?

I did not like that i could not change the original document that i had uploaded to the software. If I omitted to change anything on the original document I had to then upload another document a use up another credit. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would like to see the ability to be able to change a document once uploaded to secured signing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Printing and Postage. this benefits both our company and our clients. Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Client's don't have any trouble signing, even the less tech savvy types which is the most important thing for me. But also particularly easy to upload/put signatures on without having to retype emails of recipients for multiple signing spots. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really! There used to be an issue with uploading multiple documents but there's been an update and it's working just fine now. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm an online accountant, so I don't see customers. It makes signing annual documents and tax returns a breeze, sometimes coming back within 5 minutes of sending - which saves me a heap of time and money! Review collected by and hosted on G2.com.

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Recruitment Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Very handy system - we are just getting used to the form filler function but it's working very well for our business. Review collected by and hosted on G2.com.

What do you dislike?

We do have to pay for every document in a pack - would be better if we could just pay per pack, do understand this might not be possible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Far quicker turnaround times from sending contract to receiving signed documents. Review collected by and hosted on G2.com.

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Director
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

So many features with more to try all the time. I like how flexible the document packages are and how customizable the settings are for my business. Review collected by and hosted on G2.com.

What do you dislike?

The interface isn't as user friendly as I would like. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Has all the features you could need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Digital signing of authorities, engagement letters, status update letters to my clients on a big project. Review collected by and hosted on G2.com.

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Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ability of the company to provide a software solution designed from scratch that tailored their product to our requirements.

The readily available and knowledgeable Customer Support provided by the company. Review collected by and hosted on G2.com.

What do you dislike?

There have been no "dislikes" as any issues we have experienced have been immediately solved by the company. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't hesitate.

They will make it work for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to become the first Notary Public in New Zealand to provide e-Notary documents.

Also their newly integrated software that enables the digital signing of legal forms prepared by us in the Internet-based precedent program we use. Review collected by and hosted on G2.com.

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Co Owner
Business Supplies and Equipment
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The manual process of printing, signing and scanning is a ridiculous waste of time when you can use a product like Secured Signing! You can upload documents from any drive - including M-Files, add the signees and you're away. It's secure, easy and considerably more robust and audit-able than wet signatures. It also saves money and time. Review collected by and hosted on G2.com.

What do you dislike?

I don't see any downside. The product is great, it's easy to use and really well priced. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Secured Signing has made the process of signing agreements with customers and suppliers easy. It makes us look professional and our customers love it. We recommend Secured Signing to any business that needs to get documents signed by external parties. Review collected by and hosted on G2.com.

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Response from Duncan Jones of Secured Signing

Thanks for your review Treve. Glad to hear your customers are loving the software and more importantly that it is saving you and your company so much time compared to printing, scanning & signing.

AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Undoubtably the most significant initial benefit our business gained from using Secured Signing is a greatly improved customer experience. Our NPS was affected by the time required from our customers to complete documentation and the introduction of Secured Signing technology resulted in much improved results in addition to process efficiency gains from an administrative and compliance perspective when the forms were signed returned. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing in particular that I dislike. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Secured Signing has improved our customers experience, compliance, reduced errors, increased productivity. Review collected by and hosted on G2.com.

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Response from Duncan Jones of Secured Signing

Thanks for your review. Glad to hear your NPS scores from customers are improving now that they're saving time by signing online!

Certified Public Accountant
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Speed. Now we have a paperless office everything is more streamlined. Such a transformation. Did I mention it's fast? This was the last step in moving to a paperless office (as soon as IRD accepted our 2002 Electronic Transactions Act). Review collected by and hosted on G2.com.

What do you dislike?

Minor issues have been addressed in more recent releases. It now offers so much more than we need - even with the latest anti-money laundering legislation.

We did need to rework our electronic filing to get full benefits - not to do with the product but moving from conventional to a paperless office. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A Kiwi product (although more widely used offshore) we chose against larger competitors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting clients to sign things. Started with accounts and tax returns - since added questionnaires and engagement letters. Review collected by and hosted on G2.com.

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US
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Having utilized Secured Signing as a client and as a candidate I would recommend the convenience and time efficiency of the product also being totally paperless is such and advantage. Review collected by and hosted on G2.com.

What do you dislike?

My most recent experience with the product was as a candidate and the onboarding process was very efficient and hard to fault. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a client the at a glance dashboard of tracking the document and once completed it being sent to the appropriate department instead of multi handling. As a candidate time spent waiting to receive a contract via the post to sign then return, or when receiving an electronic copy having to print then sign then scan a document and return. Review collected by and hosted on G2.com.

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RealMe Business Development Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Straight forward workflow processes, high integrity identity. Review collected by and hosted on G2.com.

What do you dislike?

I have not come across anything that I dislike. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inserting high confidence identity into digital signing workflow Review collected by and hosted on G2.com.

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Chief Technical Officer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Smart technology that saves time & money with data collection via forms and document signing. All of this information is available for use within any solution which avoids double handling of any data.

FastTrack have built a Marketplace integration to Secured Signing to provide these benefits to all of our customers. Review collected by and hosted on G2.com.

What do you dislike?

There are no items that we dislike with this solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No more logging into multiple systems to have a document signed or to send a form for someone to complete. Such a tight integration allows users to undertake these steps inside the FastTrack solution and call the Secured Sign APi's to undertake the requested action.

Example: A user can create a document, send the document for signing and the signed document is automatically added back to the record it was created from. No manual printing, no scanning and no emailing! Review collected by and hosted on G2.com.

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Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Full security and block chain integration provides the highest level of authentication Review collected by and hosted on G2.com.

What do you dislike?

Not much. Happy with the functionality and the performance. Support is reliable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Electronic Digital signature for application forms Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Clear, Simple straight forward - a product that works!!! Review collected by and hosted on G2.com.

What do you dislike?

I can not think of anything related to disliking Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Please consider evaluating this product to benefit from a cost performance point of you and a return on investment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Identity and Trust Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

does what it is meant to do effectively and easily without fuss Review collected by and hosted on G2.com.

What do you dislike?

I have no complaints nor negative comments on the product Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

multiple - both in our recruiting department with contract generation as well as our sales team helping reduce sale cycles. Review collected by and hosted on G2.com.

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Managing Director
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Secured signing provides a seamless simple process for signing of documents and forms with the highest level of security at the forefront of it's application. It has added tremendous value to our business and to our customer base through Online form and document execution. Review collected by and hosted on G2.com.

What do you dislike?

There are no faults with this product. The product is easy to use, and works brilliantly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Secured signing provides a range of different options and solutions. It has managed very complex needs of our customers with specialised customised work flows, business validation rules etc Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Secured signing has solved many problems for us. From on-boarding of clients with terms and conditions to everyday business needs such as signing of contracts and compliance documentation, Secured signing is a secure and respectful way to do business ! Review collected by and hosted on G2.com.

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Software engineer, Web Designer and Online Marketing specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I was in between flight and had an urgent need for a client to sign documents while on the go. Secured Signing was just what i need, in less than 5 minutes my contracts were signed.

Simply the best out there Review collected by and hosted on G2.com.

What do you dislike?

it's perfect, we were dealing with this problems by fax and it was quite time consuming as we needed a fast service that can deliver quickly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

easy to use, fast results. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

travelling a lot. need secured signing on the go Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ease of signing documents off Review collected by and hosted on G2.com.

What do you dislike?

Nothing Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting documents signed electronically saving on time and paper costs Review collected by and hosted on G2.com.

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AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The clean, easy use of the product along with the integration with our CRM system, in this case RDB, has driven our waste time down to almost nothing and made the candidate journey much simpler and vastly more efficient with compliance moving from a two week average to a mere 24 hours.

The tech support is outstanding. Review collected by and hosted on G2.com.

What do you dislike?

Nothing. The product relieved all of my pain points. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have no reservations in recommending this product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increased candidate attraction and conversion. Main objection being time constraints for registration, this objection has been entirely overcome with the integration of this product. Review collected by and hosted on G2.com.

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CEO
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Ease of use and improved responsiveness for clients Review collected by and hosted on G2.com.

What do you dislike?

Request e-mails ending up in peoples Junk e-mail folders Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Faster and more efficient processes and less paper around the office. Review collected by and hosted on G2.com.

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CEO
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Ease of use, customer support when needed Review collected by and hosted on G2.com.

What do you dislike?

the graphic of the system Is dated can be upgraded Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Remote and distributed documents signing Review collected by and hosted on G2.com.

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Director, Finance & Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Fits a need that is lacking in nearly aspects of email communication. Review collected by and hosted on G2.com.

What do you dislike?

Lacking features, specifically in identity verification. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A more legal method of communication via email, typically only done with paper. Easier than paper and electronic items are easy to keep track of. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love how I can get a client to sign straight away electronically. I can upload my document for signing and send. Love how I get reminders when client hasn't signed yet. I like that they are an Australian company. Review collected by and hosted on G2.com.

What do you dislike?

The interface is sometime a little confusing, I need to click several buttons to get to what I want to do. Also I would like it save my signed documents rather than them being deleted shortly after signing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems solving is getting clients to sign documentation quickly and efficiently doing this via internet is most efficient way of doing this. Review collected by and hosted on G2.com.

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AD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability for clients to sign documents in such a short amount of time, from wherever they are, helps our business to operate efficiently and quickly. Review collected by and hosted on G2.com.

What do you dislike?

I have no major dislikes of this product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving the inconvenience of waiting for important documents to be signed and delivered back to us. Review collected by and hosted on G2.com.

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Store Manager
Banking
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that it is easy to use and not expensive for individual people, not only available for corporates. It can also be used for a number of different uses Review collected by and hosted on G2.com.

What do you dislike?

nothing - I find it very user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I don't have a printer at home so this is so useful when I need to sign things. Review collected by and hosted on G2.com.

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