What do you dislike about Scripted.com?
I disliked the entire process, their UI, their customer service, their writing quality. Here's what happened. It was my first time ordering an article from them. I received several proposals. I chose the one that sounded the best. The best part of the whole thing was the proposal itself. The article, when it came through, was poorly written, poorly formatted, not at all researched. It was going to cost about $300 for a fluff piece. So I was going to reject the article. I got an email saying I could reject it up to a certain date. Great. On that date, I went to reject it and it had processed my payment and automatically accepted the article. Turns out that there was somewhere that said I had to accept it by 9AM. And it was now 1pm. So I emailed them and said hey this was my first time using this, i was going to reject the article, but didnt realize I had to do it by a certain time, could I please reject it, return it and get a refund. After many (5+) emails back and forth, the representative was short, and it was a no go. I ended up rejecting the article (ie, NOT GETTING OR USING THE ARTICLE AT ALL) and being charged 300 bucks. I will never try them again or recommend them. Review collected by and hosted on G2.com.
Recommendations to others considering Scripted.com:
My advice is stay as far away as possible. Their business practices are shady and desperate. If they had refunded me I would have tried them again and possibly spent 10s of 1000s with them. Instead, they kept my $300 and I'll never be back or recommend. And I'm pretty well connected in the content marketing space. Review collected by and hosted on G2.com.
What problems is Scripted.com solving and how is that benefiting you?
The problem I was trying to solve was to outsource content. I would have used this service extensively had I had a better first experience with them because the problem they solve is actually one that I had and still have. Review collected by and hosted on G2.com.