Scripted.com Reviews & Product Details


What is Scripted.com?

Scripted's easy to use platform strives to connect businesses to industry expert freelance writers. Through this members only marketplace, businesses can easily find the perfect writer for their written content needs.

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Scripted.com Profile Details

Scripted.com Profile Details

Vendor
Scripted, Inc.
Company Website
Year Founded
2011
HQ Location
Las Vegas, NV
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
107
Twitter
@getscripted
Twitter Followers
9,116
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Scripted.com Reviews

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1-16 of 16 total Scripted.com reviews

Scripted.com Reviews

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1-16 of 16 total Scripted.com reviews
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Securities Fraud Analyst and Business Intelligence Analyst
Validated Reviewer
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"High-quality content from skilled experts in their fields "

Describe the project or task the provider helped with:

Since 2013 I've utilized the Scripted platform to fulfill a wide variety writing projects, including hundreds of long-form blog posts on the topics of data science, business intelligence, SQL, MySQL, PostgreSQL, machine learning, Tableau Server, Periscope Data, Mobile App development, SDKs, a wide variety of coding languages, cryptocurrency, blockchain technology, complex legal topics, environmental science, public relations, marketing, the list goes on.

More recently the pieces have been heavy in the tech, data science, business intelligence, SQL and developer space.

What do you like best?

Very clean, high-quality content and highly experienced writers who know the ins and outs of tech, data science, coding and law. I've been impressed to find writers who skillfully produce content on specialized topics in the tech, data science and app development fields.

The client reps are kind, ready to help and communicative to ensure the writing guidelines are clear and precise. I'm impressed with the variety of experts they have in their pool of writers -- and their flexibility to produce high-quality content with a much faster turnaround than other services I've used.

Before finding Scripted I've worked with a lot of other content platforms, but none of them delivered Scripted's level of organization and quality.

What do you dislike?

Nothing. Any time edits or rewrites were needed the Scripted staff were quick to respond and get the feedback required to get the content up to speed. Very satisfied.

Recommendations to others considering the provider:

Tell the writers if you want any special requests. These guys are pros, and they'll surprise you what they can do.

What problems are you solving with the provider? What benefits have you realized?

I run into a lot of content bottlenecks. A lot of content needs to get written *fast*. When deadlines pile up, I find myself spending a lot of time on Scripted. The platform allows me to get all the content written and done the way I want it.

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Programmer
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"Escritores al alcance de cualquiera"

Describe the project or task the provider helped with:

Este programa es bastante sencillo de usar. El pago se efectúa de una manera rápida. Las últimas mejoras han sido bastante buenas, entre ellas el poder enviar mensajes a cualquier usuario, así como las relaciones con clientes. Todo esto ha hecho que el proceso de escritura sea más llevadero y agradable. Sin duda es un magnífico software para poder empezar en este mundo.

What do you like best?

Creemos que lo mejor es la facilidad de encontrar escritores y contactar con ellos. Realmente la interfaz es muy fácil de usar y cualquiera que sepa un poco de ordenadores puede hacerse con ella en muy poco tiempo.

What do you dislike?

El servicio al cliente es bastante malo. Les hemos escrito varios correos y no han sido capaces de responder a ninguno a tiempo, tardan bastante. Por otra parte hemos intentado contactar con ellos mediante teléfono pero nunca nos lo han cogido. Creemos que para el precio excesivo que vale este programa deberían de tener un soporte acorde.

Recommendations to others considering the provider:

En el mercado hay muchos servicios de creación de contenido, pero después de usar scripted.com sin duda lo recomiendo a cualquiera que esté en este negocio. El precio y la calidad ofrecida están a la par, por lo tanto animo a todo el mundo a utilizarlo al menos una vez y ver como funciona.

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Head of Enterprise Marketing
Management Consulting
Mid-Market
(51-200 employees)
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"Terrible service and poor customer experience. Avoid!"

Describe the project or task the provider helped with:

We signed up with Scripted.com in April to try to expand our content production capabilities and outsource part of it. It was a terrible experience, we had to rewrite every collateral from scratch (one draft looked like it was written by a bot). We requested cancellation, but they didn't comply. We realized 3 months later that they were still charging our card and refused to refund us.

What do you like best?

Nothing, we regretted signing up for this service. We cancelled after 2 months but they charged us for five (they kept our subscription alive even after cancellation).

What do you dislike?

- Really poor content: on the first piece that we requested, we sent a few paragraph with what we would like the writer to cover. His first draft was literally our overview with a few generic words added.

- Charged us after cancellation: we requested cancellation in July. After submitting the request, they offer us 2 free month to see if we would return. At the end of the two months, they restarted charging the credit card without notice or confirmation. We realized it 3 months later.

- Poor customer service: their support person (John) refused to refund us, even though he could see that we submitted request of cancellation and that we never used it.

Recommendations to others considering the provider:

Avoid if you don't want to end up with poor quality content and be charged even after you submit the cancellation request.

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Senior Digital Strategist
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
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"Easy content at the tip of your fingers"

What do you like best?

Content makes the world go around, and while there are many mills, Scripted.com does offer higher quality posts. It's easy to use and you can definitely find talented writers who can provide the content needed.

What do you dislike?

With quality comes price, and Scripted.com is a little more expensive than other products out there. They also recently updated their website and some of their FAQ pages are now broken or don't redirect.

What problems are you solving with the provider? What benefits have you realized?

We create so much content at our agency, and Scripted.com allows us to keep the flow of content coming.

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OW
Small-Business
(Myself Only)
Validated Reviewer
Review Source
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"Great starting point for freelancers"

Describe the project or task the provider helped with:

I have submitted articles for clients through the scripted platform. These have expanded my portfolio and allowed me to branch out into some topics that I haven't had the opportunity to cover before.

What do you like best?

The platform is easy to use. Payments are prompt. The latest additions of direct messaging with clients, the ability to establish relationships with clients, and the marketplace for pitching ideas have been wonderful and made the writing process more enjoyable. It's a great addition to a freelance business, especially if you are just getting into it.

What do you dislike?

Pay is competitive, but not as high as I receive from some other work. However, the platform now lets you enter your own pay rates, so rates are getting even more competitive.

You don't always know where your articles end up unless the client shares them with you. So it's not guaranteed that you'll be able to use articles you submit as samples for your portfolio.

Recommendations to others considering the provider:

Pitches are your best chance to get assignments. Jobs that come up as available get taken up fast, and if you don't have a long history with a lot of reviews, you won't get first dibs on the jobs.

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Director of Marketing
Plastics
Validated Reviewer
Verified Current User
Review Source
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"Makes Content Creation Simple"

Describe the project or task the provider helped with:

Scripted is a great resource to curate content in an easy-to-use system. The quality of writing has been great and the admin dashboard is informative and extremely easy to use.

What do you like best?

The quality of writing has been great and the admin dashboard is informative and extremely easy to use.

What do you dislike?

There is an annual fee in addition to the cost per content piece requested.

Recommendations to others considering the provider:

There are plenty of content creation services out there, but I've had a good experience with scripted.com so far factoring int he cost and quality of content delivered.

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AI
Enterprise
(5001-10,000 employees)
Validated Reviewer
Verified Current User
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"Terrible"

What do you like best?

Subject matter experts at low cost - ease of use, responsive administator and dashboard readiness.

What do you dislike?

Sloppy work, not enough lead time, not enough follow-up to make a compelling project close. Scripted is expensive, too but they don't pay their writers what they charge clients. They pocket a large percentage as I filled out an application to apply to be a freelance writer. It's about $25 a post.

Recommendations to others considering the provider:

Consider hiring subject matter experts - actual writers with experience working with industries and products/services aimed at your target audience. A content service / farm is best for general posts, but not nearly as in-depth for decisions consumers need to make or moving consumers down the funnel.

What problems are you solving with the provider? What benefits have you realized?

Need for SMEs to create quality content.Some verticals were missing real subject matter experts - not just peronsonal finance, but financial advisors were needed to write engaingly on topics that neophytes cannot dispense knowlege.

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Content Manager
Enterprise
(10,001+ employees)
Validated Reviewer
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"Easy to use!"

Describe the project or task the provider helped with:

I started using scripted for select clients and found it incredibly intuitive, easy to use, and well-designed. The occasional updates are always well-thought out and never interfere with the usage for long.

What do you like best?

How easy it is to use. It is by far the most user-friendly content management software system that I have ever used.

What do you dislike?

Although the updates aren't bad compared to some other systems I've used, they do happen rather frequently.

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Director of Marketing
Internet
Mid-Market
(51-200 employees)
Validated Reviewer
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"Love Scripted!"

What do you like best?

Very easy to use interface, great customer service, and the actual end product is quite nice.

What do you dislike?

It can take a bit of time to find a few writers that really hit the spot, but that is to be expected. Hard to knock them or their tech for that.

Recommendations to others considering the provider:

Try it and see if it's a good fit, at their prices it's worth it, and no commitment is required

What problems are you solving with the provider? What benefits have you realized?

We need quality written content on a continual basis in order to drive inbound leads, assist with SEO, and to develop a presence as a thought leader in our category

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Charitable Catalyst, Marketing
Non-Profit Organization Management
Small-Business
(2-10 employees)
Validated Reviewer
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"Scripted.com Free Trials and Membership Is a Scam"

Describe the project or task the provider helped with:

Signed up for the free trial and article. They accidentally charged me for the article (finally refunded that) and then even when I called and asked to have membership canceled they did not process the cancelation and have refused to refund the membership fee they charged me in error.

What do you like best?

Nothing, I dislike the customer service and the membership model.

What do you dislike?

The customer service has been horrible. They never answer the phone and the email support is slow and rude.

Recommendations to others considering the provider:

This company if not a scam is poorly run. I cannot express how disappointed I have been with their service.

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G
Mid-Market
(201-500 employees)
Validated Reviewer
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"Scripted.com makes the best use out of freelance hiring"

Describe the project or task the provider helped with:

When hiring freelancers to write blog posts or email chains or even design advertising media, scripted.com was able to find the best people for the job.

What do you like best?

I love how easy it is to find exactly the kind of freelancer you are looking for.

What do you dislike?

If I had one complaint, it would simply be that it takes a while to get used to the formatting of the site.

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TH
Enterprise
(10,001+ employees)
Validated Reviewer
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"Scripted is an incredible resource! "

Describe the project or task the provider helped with:

I love Scripted, it is an incredible resource that enables us to outsource copywriters and freelance writers for our content marketing.

What do you like best?

The quick turnaround and the accessibility and ease of providing feedback.

What do you dislike?

The price by format can be a little steep but for small companies or one time use, I think it is exceptionally accessible to small organizations.

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GM
Validated Reviewer
Review Source
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"RUN AWAY AS FAR AS POSIBLE!"

Describe the project or task the provider helped with:

RUN AWAY! Needed content for a web page. Zero interaction Horrible onboarding, not clear about the way it works. Refused work and membership and still got charged

What do you like best?

Nothing. The process, the service, the delivery, the customer service. The whole thing is a disaster.

What do you dislike?

Everything, from start to refund request. They just send you whatever they want over a 2 week period Everything is a disaster.

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O
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
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"pretty good"

Describe the project or task the provider helped with:

I am always looking for new ways to market myself as a copy editor and this is one of the sites I found.

What do you like best?

Very clean site that's easy to use and quick.

What do you dislike?

I wish there were more positions offered for my area of expertise

Recommendations to others considering the provider:

Make sure this isn't the only company you are using to source jobs.

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TM
Validated Reviewer
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"Just another content mill"

Describe the project or task the provider helped with:

I signed up under them as a freelance writer

What do you like best?

Having good options of companies and businesses to work with

What do you dislike?

Payment isn’t very fair for the expertise and experience asked for

Recommendations to others considering the provider:

It’s good to get quick and cheap work for small businesses; not the best option for freelancers.

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GE
Small-Business
(11-50 employees)
Validated Reviewer
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"Life scripted"

Describe the project or task the provider helped with:

Marketing for new clients for online school

What do you like best?

The ease of use and the available resources and staff

What do you dislike?

It is a little unpersonal with someone you don’t personally know.

Scripted.com Features

  • Needs Assessment
  • Resource Allocation
  • Stayed within Budget
  • Statement of Work
  • Best Practices
  • Technical Expertise

Scripted.com User Ratings

7.8
Ease of Use
Average: 8.4*
7.8
Quality of Support
Average: 8.4*
6.7
Ease of Setup
Average: 8.4*
* Blog Writing Services Category
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