SAP Business Network Reviews & Product Details

As someone who works in Retail Operations I appreciate the platform's ability to bring suppliers, buyers and partners in one space making tracking and follow up easier to do. The level of transparency is also worth noting as it helps with reporting. Review collected by and hosted on G2.com.

The onboarding of new users is a bit overwhelming as it can be a lot to take in especially for team members who are not as technical. If the training documents could be simplified that would definitely help making the adoption easier. Review collected by and hosted on G2.com.

I find SAP Business Network valuable for our company as it provides real-time visibility into all sales orders, inventory levels, and customer interactions, ensuring our CRM software is updated with accurate reports and analytics. It significantly automates processes, saving time and reducing quality issues, while maintaining clear understanding and transparency between our employees and trading partners. Additionally, it aids in making faster decisions and helps reduce stockouts, which is crucial for our operations involving around 20,000 customers daily. Review collected by and hosted on G2.com.

I would say it’s the complexity of using it because not everyone is from a technically defined background and it gets difficult to understand the usage of the SAP Business Network software without proper guidance and in this stage mistakes tend to happen quite a lot. I would say that the enhancements on user interface is required and also a customizable dashboard would help each company based on their requirements. It was a little complex at first in terms of setup in some of our older systems of Acer and we had to get some system upgrades done that costed the company. Review collected by and hosted on G2.com.

I like having one connected platform where customer carriers and internal teams are all working from the same data in SAP Business Network, which eliminates the problem of having outdated versions that can plague logistics operations. Also, I find it valuable for ensuring customer satisfaction by giving customers self-serve visibility into their shipments, which reduces inbound calls and builds trust for long-term commitment. The ability of SAP Business Network to automate communication with trading partners and reduce freight and invoicing complexities is a major asset. It keeps the team working under the same data at the same time, preventing errors and re-keying information across systems, and helps in making faster decisions during disruptions. Review collected by and hosted on G2.com.

So the one important thing that I have noticed was getting all of the carriers and trading partners onto the network can sometimes be time-consuming and rigid. Smaller carriers or suppliers may also struggle with the technical set up, and the use of interface could be challenging in terms of licensing and heavy reliance on IT support for customizations and fixes. Review collected by and hosted on G2.com.

I like the way SAP Business Network helps sign up suppliers at a very low cost, comparable to signing up for a social media account, which used to be an expensive and time-consuming process. I also appreciate having digital records for agreements, providing complete visibility and clarity. The system helps transition from a reactive to an automated workflow, particularly by smoothing the processes in supply chain, procurement, and logistics. The automation in SAP Business Network cuts costs and increases efficiency by 30%, addressing issues like missing invoices and other time-consuming tasks. Review collected by and hosted on G2.com.

I would say the complexity of the portal sometimes kills the deal with suppliers. Some suppliers also view the volume-based fees as a tax on their growth with our company that sometimes makes it difficult and limited to certain suppliers and negotiating terms for a long run. From my suggestion, it would be easier if we had an AI to help change the invoices if they were done wrongly and also help the suppliers and new people hired to work around easily to solve the problems of complexity. Instead of having the fees changed on a 12-month period, if there was cost capping done it would provide a better understanding of how much would be required to get the supplier on-boarded and would help the purchasing company negotiate better in terms of the commitment. The initial setup was a rigorous process and we had to spend a lot of time working with it to get some experience, it took us around a week's time to get it set up and get everything up and running. Review collected by and hosted on G2.com.

I use SAP Business Network to engage and streamline transactions between buyers and suppliers. It serves as a central platform for procurement, supply chain management, and invoicing, which are all handled in one place. It makes manual hard labor jobs easier, as I can get more things done at once and ensure that both suppliers and the business have complete visibility of purchase materials as the company grows. Mismatches between purchase orders, receipts, and invoices used to take a lot of time to manually ensure they were correct, but SAP Business Network has solved that issue systematically, even on a larger scale. Review collected by and hosted on G2.com.

When it comes to the new training, the user interface can be complex and time-consuming to study. Some suppliers may also feel the cost for onboarding requirements is a little high in perspective of their business. At the very beginning, it was difficult for all of us to get started with the SAP Business Network. Review collected by and hosted on G2.com.

I guess once you knew the exact codes in SAP Business Network, it was easy to track everything. I also found value in the reporting tools. Once I made them and had them saved, I could just run them all the time, and it kinda spit out exactly what I needed. Review collected by and hosted on G2.com.

Honestly, it was kinda confusing. It seemed very outdated. Was hard to find things in the system unless you knew the exact codes. I think there is just a big learning curve. Just making it easier to search for things, save things, like, have a history of places you've been to. There'll be times where I would search for something that required a specific code or internal thing to look up. And it wouldn't save and if I didn't save it on a notepad, my own, I would forget it and would have to ask, and it was just kinda hard to navigate. Review collected by and hosted on G2.com.

I find the transparency and real-time data updates of SAP Business Network extremely valuable. It allows me to track goods accurately, providing exact locations and durations, which helps ensure timely deliveries to vendors. The automation of invoicing and supply chain processes has significantly reduced errors and inbound supplier calls, freeing up more quality time for decision-making. Review collected by and hosted on G2.com.

I would say the complexity of using it at the very beginning and now our company sponsors the new users a crash course so that they can get a head start. It was a bit complex but the help from a professional team of experts helped in getting hands-on experience. Review collected by and hosted on G2.com.

What I like best about SAP Business Network is that it connects buyers and suppliers on a single, centralized platform, making procurement and supply chain processes more efficient and transparent. It provides real-time visibility into orders, invoices, and payments, reduces manual work through automation, improves accuracy, and enables seamless collaboration between business partners worldwide. Overall, it streamlines the entire procure-to-pay cycle while increasing control, compliance, and operational Review collected by and hosted on G2.com.

One drawback of SAP Business Network is that it can be complex to set up and navigate, especially for new users or smaller suppliers without dedicated technical support. The onboarding process may feel time-consuming, and some features require training to use effectively. Additionally, transaction fees, integration challenges with existing systems, and occasional delays in support responses can make the experience less convenient, particularly for organizations with limited resources. Review collected by and hosted on G2.com.

SAP Business Network is quite straightforward for me to use. As a UAT tester, when it comes to adding trading partners or tracking things like orders and shipments. I also find it easy to connect with other applications, so integration isn’t much of a hassle. The system offers a variety of features for managing both suppliers and customers, and most of these work right out of the box. Getting started was simple and didn’t require much training. Customer support is decent, sometimes a bit slow, but they usually manage to help. I use the platform almost every day and it has lots of features that makes my testing and regular work smoother. Review collected by and hosted on G2.com.

As a UAT tester, one thing that frustrates me about this tool is that the setup and integration process can sometimes take longer than necessary, particularly when I'm trying to connect new partners or access additional features. The menus can be confusing, requiring me to click through several screens just to find what I need. On a couple of occasions, I've also had to wait for customer support longer than I would have liked. Additionally, some features seem hidden, and I wish the tool were more straightforward for handling basic tasks. Review collected by and hosted on G2.com.

I like how SAP Business Network uses cloud-based tracking that is updated in real time and doesn't have to be manually managed. It allows me to locate items in real time without having to rely on word of mouth or continuous updates managed by multiple people. The updates are tracked, and there is rarely confusion on inventory. It enables real-time collaboration through precise updates and tracking, which is used among me and my colleagues without having to physically track and locate orders or packages. Review collected by and hosted on G2.com.

It appears that at times the controls seem a bit redundant or useless. Like the navigation controls can be confusing or inconsistent. Maybe having one function control one part of the page instead of multiple functions. That way people who are training SAP or being trained are able to have consistent teachings. Review collected by and hosted on G2.com.