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Salsify PXM

By Salsify

4.4 out of 5 stars

How would you rate your experience with Salsify PXM?

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Salsify PXM Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

11 months

Salsify PXM Integrations

(1)
Integration information sourced from real user reviews.

Salsify PXM Media

Salsify PXM Demo - Central place for all product information
Salsify brings the disparate sources of product information together into a single place so your whole organization has access to complete and up-to-date product information.
Salsify PXM Demo - Total visibility for every product
Salsify tells you what product information is missing for every product so teams can get this data out to their sales partners quickly.
Salsify PXM Demo - Automated workflows for content authoring
Assign tasks automatically to create a repeatable process to author product information.
Salsify PXM Demo - Configurable item setup data feeds
Add all your destinations for product information including retailer partners, GDSN data pools, and catalogs, to automatically publish data customized to their requirements.
Salsify PXM Demo - Resize, rename, and reformat images
Salsify does this automatically on-the-fly; no more tedious, manual work ever again.
Salsify PXM Demo - Shareable digital catalogs
Create digital catalogs to bring to your next tradeshow or customer meeting; send links to special catalogs to buyers during assortment planning.
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Salsify PXM Reviews (116)

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Reviews

Salsify PXM Reviews (116)

View 1 Video Reviews
4.4
116 reviews

Pros & Cons

Generated from real user reviews
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RB
Director eCommerce
Small-Business (50 or fewer emp.)
"Does everything you need it to do!"
What do you like best about Salsify PXM?

The thing I love most about Salsify is the customer service.

No matter how little or how much you spend, you all feel important and well cared for.

This is also one of the most user-friendly and intuitive platforms I've used in a super long while. It is highly customizable, and there is a lot of flexibility.

You get out just as much and more than you put in.

You can create as many fields as you need.

Digital assets do not have to be attached to a product and can be managed as separate entities.

With many available syndication partners and the ability to create custom channels, you can cover 95% of your syndication needs.

Ability to manage and syndicate A+ content

Workflows are strong tools that are constantly improving.

If you don't have a solid hub for all of your product data, then Salsify is a must for your organization.

You're actually losing money every second you delay onboarding.

I have had the opportunity to participate in and lead two integrations with two very different companies. There is so much that this solution can do for you. The more you do, the more you realize you can do. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

Sometimes a service ticket can fall through the cracks here and there, but a quick note usually sees a quick answering following through shortly after. Review collected by and hosted on G2.com.

CR
Director Alternative Channels
Mid-Market (51-1000 emp.)
"Director Alternative Channels"
What do you like best about Salsify PXM?

We have selected to manage both our PIM and DAM with Salsify. Having all product and digital content within one platform is creating efficiencies and allowing our team to improve content using the tools available with our package. We moved our PIM to Salsify in May, and have been able to review and find the gaps in our information to improve our search and drive consistent application within the tools. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

At this point in our partnership, we haven't found any mentionable downside. We are going to consider in your 2nd year with this partner how to ensure we have the right support from the Salsify team to minimize any learning curves as we develop and grow our portfolio and content. Review collected by and hosted on G2.com.

Lisa W.
LW
Photography/Digital Asset Manager
Enterprise (> 1000 emp.)
"Salsify New Customer and Liking it!"
What do you like best about Salsify PXM?

Onboarding was quick and decently easy, platform is easier than all others reviewed. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

We are early in the relationship and so far nothing negative to report. Review collected by and hosted on G2.com.

Justin L.
JL
Data Analyst
Mid-Market (51-1000 emp.)
"Great platform"
What do you like best about Salsify PXM?

The seamless synchronization of our content across all the different platforms we use Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

Most retailers connected to Salsify are US-based. Since we are located in the EU, we cannot get a direct connection to some of the retailers that matter to us. Review collected by and hosted on G2.com.

SP
Lead Data Analyst
Mid-Market (51-1000 emp.)
"One Stop Shop for all your PIM needs"
What do you like best about Salsify PXM?

The User Interface is very user friendly, making it easy for first-time users to navigate across the system Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

The Insights section has a lot of scope for improvement Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Salsify"
What do you like best about Salsify PXM?

Great for organizing large amounts of data and easily exporting spreadsheets for analysis or data changes. Also a great hub for information that can be published to a variety of different channels Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

We've found it can be glitchy but the support team is very helpful and responsive when it happens. Review collected by and hosted on G2.com.

robin o.
RO
Graphic Production Artist
Mid-Market (51-1000 emp.)
"great overall organizational tool"
What do you like best about Salsify PXM?

quick access to latest data updates, changes, copy, etc. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

sorting function do not lend themseles easily for exporting to excel Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Small-Business (50 or fewer emp.)
"Salsify rules!"
What do you like best about Salsify PXM?

For working with large numbers of similar skus, Salsify streamlines the entire process. Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

The Digital asset platform and process can be improved. And they do not have every retailer available (No Home Depot Canada, etc.) Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Decent way to store data for uploading to Amazon"
What do you like best about Salsify PXM?

All the necessary fields, easy to use, stores data Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

I wish it had a more robust search functionality. I wish there were more automatic ways of ensuring it stays up-to-date. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Mid-Market (51-1000 emp.)
"Buyer beware... Not a suitable PIM for B2B..."
What do you like best about Salsify PXM?

This is one area I would give kudos: The user interface and ability to manage SINGULAR products is effective, better than building and maintaining SKUs directly in our eCommerce system Review collected by and hosted on G2.com.

What do you dislike about Salsify PXM?

The system doesn't do 80% of what we were promised when sold the platform as a solid PIM/PXM option to interface and feed our BigCommerce platform. If you use product families, variants, custom attributes, or anything outside of a VERY vanilla B2C feature set with extremely well-defined endpoints that happen to align with the stock fields in Salsify, THIS SOFTWARE IS NOT FOR YOU... RUN AWAY! Review collected by and hosted on G2.com.

Response from Jason Fidler of Salsify PXM

Update, 2/15/21:

We listened! Thank you for your feedback. We heard from customers like you that our connector to BigCommerce's v2 API was too limited in its capabilities. So we recently launched a connector that takes advantage of the further flexibility that BigCommerce's v3 API enables, including fields for product families, variants, custom and meta attributes, and more. In addition, the connector supports publishing videos and enhanced content.

Thank you again for this helpful feedback. We will continue to develop our products to help our customers win on the digital shelf.

If you have any questions about the update, as always please reach out to us at product@salsify.com

-Jason

-

Hi there - thank you for taking the time to write a review and for your candid feedback. We’re sorry to hear about your difficulties with our BigCommerce connection. Connections to other platforms is an important part of the value we bring to customers. We want to make sure each and every customer is having an excellent experience in both setting them up and ensuring that the right product information is being fed to them, so feedback like yours is incredibly important.

We also wanted to let you know that we have a number of important updates to our BigCommerce connection launching in the coming months which we are confident will make your experience a lot better. If you have any questions about them, or would like to provide more feedback, please don’t hesitate to reach out to us at product@salsify.com.

Thanks,

Jason

Director of Communications at Salsify

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

11 months

Average Discount

8%

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Salsify PXM Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Video
Images
Workflow Management
User, Role, and Access Management
Brand Portal