Salsa Engage Reviews & Product Details

The email button to send an email directly to someone is a great feature. I'm also used to using Salsa, so it's user friendly in my opinion and easy to learn because there's limited functions. Review collected by and hosted on G2.com.

A lot of the emails that i sent out used to bounce. Lists seemed a bit inactive, and oftentimes mail would land in spam/ seem shady when coming from Salsa. I'd like to see better lists and emails land more often/ at a higher percent. Review collected by and hosted on G2.com.

We are a mid-size organization, so we don't require a large or super robust database. Salsa CRM and Engage both work well for our needs. I do wish they were not separate platforms (the reason for the 8-star rating). It makes donor communication easier; you can merge and schedule e-communications. Pre-made designs are nice, but could use some updating. Salsa University is helpful for learning the platform, but tech support is always (always!) the fastest route. Review collected by and hosted on G2.com.

I wish it was faster, both platforms tend to time out. The only other qualm I have is that I wish the CRM and Engage were not separate platforms. It's not terribly challenging to toggle between the two, but an integration could be helpful. Review collected by and hosted on G2.com.

It's great to direct targets for state and federal campaigns Review collected by and hosted on G2.com.

It's very expensive for nonprofits to use Review collected by and hosted on G2.com.

I like the pinnacle purpose for this product: to match your fundraising goals and efforts directly with your online marketing tools (web, email marketing). Review collected by and hosted on G2.com.

The software looks and acts dated, customer service is hit and miss, and it takes 4-5 steps to do things to Constant Contact’s 1. Review collected by and hosted on G2.com.

Salsa Engage's user interface is very intuitive. They have videos you can watch to help you learn various tasks, but even if you didn't want them, most people could figure out how to use the system. I also love that Salsa Support are so responsive and they actually listen to their customers. We've seen several of our suggestions put into practice by Salsa. I've worked with several CRMs over the years, and have never worked with such a responsive, helpful staff. Review collected by and hosted on G2.com.

The integration of Salsa Engage and Salsa CRM are not as seamless as one would hope. Sometimes Salsa identifies too many people as a duplicate or not recognize a duplicate at all. It makes for some messy data entry at times. Review collected by and hosted on G2.com.

Salsa makes it super easy to customize the sections needed to sell and promote your event. Utilizing for a nonprofit takes the guess work out of a key component Review collected by and hosted on G2.com.

I do not dislike anything at this time.

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Our fundraisers found the peer-to-peer platform easy to use and loved that they received notifications each time a donation was made to their page. Review collected by and hosted on G2.com.

One thing to be aware of is there are a lot of sections on events and peer-to-peer that will need customization, such as sign-up alerts and donation alerts, and confirmation pages. Plan on running a couple tests before launching. Review collected by and hosted on G2.com.

Salsa Engage has robust online advocacy and fundraising tools. You can send emails to lawmakers, tweet at them or set up a call campaign. The targeting tools for email campaigns provides a host of options, from fundraising metrics to advocacy engagement. The design is all drag and drop and is easy to customize without needing to outsource the design to hard code HTML or layouts. Review collected by and hosted on G2.com.

My biggest frustration is that some of the output of reporting for email metrics doesn't include conversion rates. You can look at conversions and conversion rates for each individual email but not at the macro level. The insights tool does provide opens, open rates, click throughs, click through rates, and donations for email campaigns for whatever time period the user wants. Review collected by and hosted on G2.com.

Once you learn how to do it, it's easy to create forms. I often start with one of the "assets" -- templates created by other users available for me to copy and customize. Review collected by and hosted on G2.com.

At this point, I can't say there's anything I dislike. We are a very small organization. I need more experience using the product before I can express what I feel needs improvement. I will say that it takes time to create forms and pages to look the way you want them to look...but that's true for any product that you use. Review collected by and hosted on G2.com.

Salsa does the basics of email marketing. It also connects to Salsa CRM, which allows us to connect fundraising and email marketing. Review collected by and hosted on G2.com.

Salsa Engage can be difficult to work with. When you "save" things, there are multiple save buttons, and so sometimes you think you've saved something and it hasn't saved. Also, not as easy to use to create visually engaging. When we switched to Salsa Engage, we were told that they would be adding more functionality but not much as been added. Review collected by and hosted on G2.com.