--- title: Salesforce Partner Cloud (formerly Salesforce PRM) Reviews meta_title: 'Salesforce Partner Cloud (formerly Salesforce PRM) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how Salesforce Partner Cloud (formerly Salesforce PRM) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 361 scale: '5' date_modified: '2026-11-02' parent_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management ---

Salesforce Partner Cloud (formerly Salesforce PRM) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Salesforce Partner Cloud (formerly Salesforce PRM) Reviews (361)

Reviews

Salesforce Partner Cloud (formerly Salesforce PRM) Reviews (361)

4.3
361 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Shelley O.
SO
Shelley O.
Small-Business (50 or fewer emp.)
"Massive Time-Saver for researching Organizations"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

Helps with the mining of organizations when it could have taken a large amount of time researching Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Sometimes they ask for meetings when we are not ready or can regroup with everyone in a short time frame Review collected by and hosted on G2.com.

Boobesh R.
BR
Boobesh R.
Advisory Council Member
Mid-Market (51-1000 emp.)
"Vice president"
4/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It gives the opportunity for the partners to get first hand experience and early access Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

You have to be a front running and doesn't give opportunities to everyone Review collected by and hosted on G2.com.

Nirupam G.
NG
Nirupam G.
Senior Delivery Manager
Mid-Market (51-1000 emp.)
"Quick Answers and Easy Sandbox Creation for Demos"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

You are able to get answers to all your questions, create sandbox easily for demos Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Nothing that I can think of at this moment Review collected by and hosted on G2.com.

Ankita A.
AA
Ankita A.
Internal applications
Mid-Market (51-1000 emp.)
"Better Than Any Other Partner Platform"
4.5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It’s good and better than any other partner platform available Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Needs to have more features like partner bulk email Review collected by and hosted on G2.com.

Christina M.
CM
Christina M.
Practice Architect
Mid-Market (51-1000 emp.)
"Makes Partner Information Sharing Easy"
4/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It makes it easy for our partners to share information with my company. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Sometimes it takes time to set up and make changes, and it comes with added cost. Review collected by and hosted on G2.com.

Dilip N.
DN
Dilip N.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use and Helpful for Clients"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It is really easy and help to client to fast process Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Nothing, I did not see any challenge in developing Review collected by and hosted on G2.com.

IE
Ioana E.
Enterprise (> 1000 emp.)
"Partner experience lead"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

Customized and one stop shop for partners Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

N/A for now but would like to see PRM getting also more 360 performance analytics Review collected by and hosted on G2.com.

Adarsh D.
AD
Adarsh D.
Senior Project Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Secure, Smooth Partner Collaboration in a Familiar Salesforce Interface"
4.5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

I really like how easy it makes working with partners in one place. Partners can access only what they need, which keeps things secure while still making collaboration smooth. Since it’s part of Salesforce, the interface feels familiar, so there is not much of a learning curve. It helps keep opportunities, communication, and updates well organized. Thank You ..Adarsh Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

One downside is that initial setup and customization can feel a bit complex, especially when defining partner roles and access levels. Some features also depend heavily on Salesforce configuration, so small changes often require admin support. Additionally, performance can sometimes feel slow when working with large amounts of data. Review collected by and hosted on G2.com.

Manish S.
MS
Manish S.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The Best Place to Connect with Partners"
5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

It’s the best place to connect with your partners. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Everything looks good overall, but the UI could be improved and made a bit better. Review collected by and hosted on G2.com.

David G.
DG
David G.
Enterprise (> 1000 emp.)
"Early Days: Learning as We Roll It Out"
3.5/5
What do you like best about Salesforce Partner Cloud (formerly Salesforce PRM)?

We are just rolling it out so we are learning as we go Review collected by and hosted on G2.com.

What do you dislike about Salesforce Partner Cloud (formerly Salesforce PRM)?

Don’t quite know yet. As we are still rolling out Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

13 months

Average Discount

8%

Salesforce Partner Cloud (formerly Salesforce PRM) Comparisons
Salesforce Partner Cloud (formerly Salesforce PRM) Features
Role-Based Permissions
Opportunity Management
Recognized Escalation
Partner Portal
Content Repository
Cross-System Integration
Onboarding
Reporting/Analytics