Salesforce Partner Cloud (formerly Salesforce PRM) Reviews & Product Details

I like that Salesforce Partner Cloud offers a single partner portal where everything needed by partners like deal registration, training resources, and updates is available in one place. This centralized access means partners can just login once and have access to everything they need, which is really convenient and efficient. Review collected by and hosted on G2.com.

One thing that is better if improved, the user experience and simplicity. Some features can feel complex for new users, especially during on boarding. One of the main areas for improvement is making the experience more user-friendly, especially for new partners. Simple navigation, faster onboarding, cleaner dashboard, easy reporting, and better performance are needed. Review collected by and hosted on G2.com.

It makes it easy and convenient to manage a partner network of consultants, resellers, and integrators. Review collected by and hosted on G2.com.

The UX can feel overwhelming at first, and it may come with a steep learning curve for new users. Review collected by and hosted on G2.com.

It brings the partner experience and Salesforce CRM data together Review collected by and hosted on G2.com.

The biggest thing I dislike about Salesforce Partner Cloud is that it can become very complex and expensive to implement compared with what partners actually need. Review collected by and hosted on G2.com.

Salesforce Partner Cloud provides a centralized portal for managing partner relationships, sharing resources, registering leads, and tracking opportunities. Its integration with Salesforce CRM improves collaboration and visibility. Review collected by and hosted on G2.com.

The initial configuration and portal customization can be complex and time-consuming. Licensing costs can also increase as the partner community grows, and administrators may require specialized training Review collected by and hosted on G2.com.

It helps create a solid pipeline and a clear communication channel with partners. Review collected by and hosted on G2.com.

Some limitation to create a better tools to the partners need more capabilities to share functionality with the oartners Review collected by and hosted on G2.com.

The ability to easily show salesforce objects to partners without third party hosting Review collected by and hosted on G2.com.

Sharing with partners can be incredibly difficult. The prebuilt partner sharing rules make things hard Review collected by and hosted on G2.com.

Unified partner + CRM data

Partner Community/Experience Cloud portals Review collected by and hosted on G2.com.

Out-of-the-box PRM is fairly bare

he Experience Cloud portal, while flexible, doesn't feel as polished or intuitive as purpose-built PRM tools (Impartner, Zift) out of the box Review collected by and hosted on G2.com.

We are implementing PEM now for a university and its so much easier now when you have to set it up and not build objet Review collected by and hosted on G2.com.

Its a full suite of tools with SPM built in Review collected by and hosted on G2.com.

It helps our partners access our sites more easily, making the overall experience simpler to use. Review collected by and hosted on G2.com.

Setting up user accounts is very tedious and time-consuming. Review collected by and hosted on G2.com.

It’s flexible, scalable, and user-friendly, and it can integrate with any analytics platform. Review collected by and hosted on G2.com.

The admin and partner facing functionality lies in salesforce and there is no distinction between the two Review collected by and hosted on G2.com.