Consulting Services for Salesforce Field Service

Atile.Digital is a leading Brazilian consultancy specializing in Customer Relationship Management and digital transformation. With over 17 years of experience and more than 750 projects implemented across six countries, Atile.Digital focuses on enhancing business productivity, operational efficiency, and management capabilities through robust CRM strategies and intelligent technology utilization. Key Features and Functionality: - CRM and BPM Implementation: Expertise in deploying CRM and Business Process Management systems tailored to diverse business needs. - Digital Transformation Consulting: Guidance on integrating digital technologies to transform business processes and customer engagement. - Continuous Improvement Programs: Ongoing development and enhancement of business ideas and projects to ensure sustained growth and innovation. - E-commerce B2B Platform: A unique B2B e-commerce solution integrated with CRM, designed to streamline interactions between industries and their distributors or resellers, incorporating artificial intelligence to promote consistent purchasing behaviors. - Zendesk Implementation: Specialized in consulting and deploying Zendesk solutions to improve customer service experiences. Primary Value and Solutions Provided: Atile.Digital empowers businesses to achieve exceptional results by aligning technological solutions with strategic objectives. Their services lead to increased customer satisfaction, enhanced sales performance, and improved operational efficiency. By automating processes and reducing manual tasks, Atile.Digital enables companies to focus on strategic initiatives, fostering innovation and sustainable growth.

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Atlantic Technologies Spa helps companies achieve success and real customer centricity through tailor added-value technologies and service support. Atlantic Technologies effectively listens, understands and executes customer projects, while minimizing the costs involved.

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Atmira is a platform-oriented services company specializing in consulting, design, development, and execution of business transformation projects. With over 20 years of experience, Atmira has established itself as a key partner in driving sustainable digital transformation, particularly within the financial services sector. The company operates through two Development Centers and five Centers of Excellence, including a dedicated Customer Centricity center focused on Salesforce projects. Key Features and Functionality: - Financial Services and Debt Management: Atmira's proprietary platform, SIREC®, is recognized as a leading technological solution in the credit industry, optimizing debt collection and recovery processes with proven results. - Salesforce Governance and Efficiency: The company implements robust governance frameworks that standardize development practices, maximize component reuse, and ensure alignment with Salesforce best practices and releases. - Omnichannel Marketing Strategies: Atmira designs and executes integrated marketing campaigns using tools like Marketing Cloud and Datorama, enabling a comprehensive 360° customer view and effective funnel management. Primary Value and Solutions Provided: Atmira delivers end-to-end solutions that empower organizations to achieve sustainable digital transformation. By leveraging their expertise in financial services, debt management, and Salesforce governance, Atmira helps clients optimize operations, enhance customer engagement, and implement efficient, scalable technological solutions tailored to their specific needs.

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Attention CRM Consulting is a premier Salesforce Summit Partner specializing in comprehensive customer relationship management solutions. With a team of 95 certified experts, they have successfully completed over 350 projects for more than 185 clients across 15 countries since their inception in 2011. Operating from Budapest, Hungary, and Vienna, Austria, Attention CRM Consulting offers tailored services to enhance marketing, sales, and service processes for businesses in various industries. Key Features and Functionality: - Extensive Expertise: Possessing the largest Salesforce.com team in Central Europe, they bring deep local knowledge and a strong presence in the region. - Comprehensive Service Portfolio: Their offerings include blueprint analysis, strategy consulting, project planning, process optimization, marketing automation, campaign management, software implementation, change management, education, and ongoing support. - Diverse Product Proficiency: They specialize in a wide range of Salesforce products, such as Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Pardot, Salesforce CPQ, Salesforce Field Service, and more. - Innovative Methodology: By combining waterfall and agile methodologies in a unique two-phase delivery approach, they continuously refine their methods to enhance project efficiency. Primary Value and Solutions Provided: Attention CRM Consulting empowers businesses to acquire new customers and maximize the value of existing relationships in both B2B and B2C environments. Their holistic approach addresses both business and IT aspects of CRM and marketing automation, ensuring seamless integration and optimal performance. By implementing change management best practices, they facilitate smooth transitions and user adoption, leading to improved customer engagement, streamlined processes, and sustained business growth.

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Avalon Solutions is a comprehensive cloud consulting firm specializing in guiding organizations through the adoption and optimization of cloud-based platforms. With extensive experience in cloud strategies and solutions, Avalon Solutions partners with industry leaders such as Salesforce, Google, and DocuSign to deliver tailored services that drive business development and innovation. Their holistic approach ensures seamless integration of cloud technologies, enabling clients to focus on growth and customer success. Key Features and Functionality: - Business Development: Avalon Solutions assists organizations in identifying and implementing cloud solutions that align with their strategic goals, fostering growth and competitive advantage. - Holistic Cloud Delivery: From initial assessments to full-scale implementation, Avalon Solutions manages every aspect of cloud solution delivery, including technical and legal evaluations, system design, data migration, and user training. - Customer-Centric Approach: Emphasizing long-term partnerships, Avalon Solutions is committed to supporting clients throughout their cloud journey, ensuring continuous improvement and adaptation to evolving business needs. Primary Value and Solutions Provided: Avalon Solutions addresses the complexities of transitioning to cloud platforms by offering end-to-end services that simplify the process for organizations. By leveraging their expertise and established partnerships, they provide secure, scalable, and innovative cloud solutions that enhance operational efficiency and customer engagement. Their comprehensive support ensures that clients can focus on their core business objectives while confidently navigating the digital transformation landscape.

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Aware Services is an Australian-owned IT consultancy specializing in Salesforce, MuleSoft, and Tableau solutions, with a strong focus on data and analytics. Established in 2018, the company collaborates with a diverse range of clients across both public and private sectors, delivering tailored services that bridge the gap between customer experience and data-driven decision-making. By emphasizing lean, continuous execution from day one, Aware Services partners with organizations to develop a deep understanding of their identity and impact on customers, stakeholders, and communities. Their expertise spans asset-heavy industries, government sectors, risk management, and the evolving financial services landscape. In December 2022, Aware Services was acquired by Merkle, enhancing its capabilities and reach within the Salesforce ecosystem. Key Features and Functionality: - Salesforce Expertise: As a Summit Salesforce partner, Aware Services offers comprehensive solutions across Sales Cloud, Service Cloud, and Community Cloud, ensuring seamless integration and optimization of Salesforce platforms. - Data and Analytics: The company provides robust data integration and analytics services, enabling clients to harness actionable insights and drive informed business decisions. - MuleSoft and Tableau Integration: Specializing in MuleSoft and Tableau, Aware Services facilitates efficient data connectivity and visualization, enhancing operational efficiency and strategic planning. - Customized Solutions: Aware Services tailors its offerings to meet the unique needs of each client, ensuring that technology investments align with strategic and customer outcomes. Primary Value and Solutions Provided: Aware Services addresses the critical need for organizations to integrate and optimize their customer relationship management systems with advanced data analytics. By offering specialized expertise in Salesforce, MuleSoft, and Tableau, the company empowers clients to enhance customer experiences, streamline operations, and make data-driven decisions. Their approach ensures that technology solutions are not only implemented effectively but also deliver tangible business value, fostering growth and transformation in an increasingly digital landscape.

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Axenon AB is a Nordic consulting firm specializing in optimizing Salesforce technology to enhance business processes and customer engagement. With extensive experience in sectors such as Retail, FMCG, Banking, Finance, and Nonprofit organizations, Axenon offers comprehensive services from requirement analysis to implementation and training. Their expertise includes integrating Salesforce with external systems to provide tailored solutions that drive digital transformation and operational efficiency. Key Features and Functionality: - End-to-End Salesforce Services: Axenon manages the entire process, including requirement handling, development, rollout, and user training, ensuring a seamless implementation of Salesforce solutions. - Industry-Specific Optimization: The company has deep expertise in optimizing Salesforce for industries like Mobility, Manufacturing, Retail/FMCG/e-commerce, and Banking/Finance, providing solutions tailored to specific business needs. - Comprehensive Support: Axenon offers unlimited support contracts to ensure clients fully leverage their Salesforce investment, maintaining system efficiency and effectiveness over time. - Integration Capabilities: The firm extends Salesforce solutions by integrating with external systems, enhancing functionality and data coherence across platforms. Primary Value and Solutions Provided: Axenon AB empowers businesses to maximize their Salesforce investment by delivering customized solutions that streamline operations and enhance customer experiences. By aligning technology with key business processes, Axenon facilitates digital transformation, enabling clients to make informed decisions through real-time data and KPIs. Their industry-specific expertise ensures that solutions are not only effective but also relevant to the unique challenges and opportunities within each sector.

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Balance SPA is a consulting firm specializing in implementing business transformation processes through the adoption of digital technologies. Established in 2007, Balance has become one of the top 10 Salesforce partners in Italy, offering expertise in Salesforce-integrated architectures and solutions. With a team of over 130 professionals, the company operates from offices in Milan, Rome, Florence, Cagliari, London, and Tirana, serving clients across various industries, including Financial Services, Luxury and Fashion, Telecommunications, Energy, Sports and Media, Manufacturing, Education, Energy and Utilities, and the Public Sector. Key Features and Functionality: - Salesforce Integration Expertise: Balance specializes in integrating leading cloud applications within the Salesforce ecosystem, providing tailored solutions that enhance business processes. - Comprehensive Digital Transformation Support: The company offers end-to-end support for digital transformation initiatives, from strategic consultancy to application development and maintenance. - Industry-Specific Solutions: Balance delivers customized solutions across multiple sectors, addressing unique industry challenges and requirements. - Innovative Prototyping: Collaborating with clients to prototype innovative ideas, Balance helps enhance products and develop tailor-made solutions. - Diverse Professional Team: Employing a team with varied skill sets and backgrounds, all sharing values of curiosity, passion, and a focus on digital innovation. Primary Value and User Solutions: Balance SPA empowers organizations to navigate and succeed in their digital transformation journeys by leveraging cutting-edge technologies and a full cloud, low-code approach. By integrating Salesforce solutions and other leading cloud applications, Balance enhances operational efficiency, fosters innovation, and delivers unique customer experiences. Their industry-specific expertise ensures that clients receive solutions tailored to their unique challenges, driving tangible business results and sustainable growth.

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BeeCloud Solutions is a Brazilian consulting firm specializing in Customer Relationship Management (CRM services, particularly focusing on Salesforce.com products. Established in 2004, the company has successfully implemented over 500 CRM projects, leveraging technological innovation to transform clients' businesses. BeeCloud offers a comprehensive suite of services, including consulting, outsourcing, implementation, customization, development, and training for high-performance teams on the Salesforce platform. Their mission is to act as a strategic partner, delivering quality projects at fair prices, adhering to deadlines, and utilizing appropriate tools and techniques to drive business transformation. Key Features and Functionality: - Salesforce Specialization: Expertise in core Salesforce products such as Sales Cloud, Service Cloud, and Marketing Cloud. - Comprehensive Services: Offers consulting, outsourcing, implementation, customization, development, and training services. - Proven Track Record: Over 14 years of experience with more than 500 CRM projects completed. - Technological Innovation: Focuses on leveraging the latest cloud solutions to promote collaboration and innovation. Primary Value and Solutions Provided: BeeCloud Solutions empowers business areas by implementing innovative cloud-based CRM solutions that enhance collaboration and drive technological transformation. By specializing in Salesforce products, they enable clients to achieve business value up to five times faster than other market solutions. Their comprehensive services ensure that businesses can effectively implement, customize, and optimize their CRM systems, leading to improved customer relationships and operational efficiency.

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Be Intelligent is a multi-cloud consulting partner specializing in delivering comprehensive Salesforce solutions across various industries. With a team of over 2,700 certified experts and a track record of 89 completed projects, they offer strategic thinking, data migration and integration support, implementation services, and managed support across Salesforce platforms such as Sales Cloud, Service Cloud, CPQ, and Field Service. Their expertise extends to designing marketing automation and customer experience strategies, implementing Interaction Studio and Customer 360 for real-time personalization, and leveraging Datorama and Tableau CRM for data insights. Be Intelligent's diverse team, comprising professionals from over 10 nationalities, ensures innovative solutions tailored to client needs. Their cross-cloud capabilities provide seamless integration, offering a 360-degree view of customers to optimize user experiences. With a zero-failure record across 29 projects, Be Intelligent is committed to guiding businesses through successful digital transformations.

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