# Safecall Reviews **Vendor:** Safecall **Category:** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing) **Average Rating:** 4.8/5.0 **Total Reviews:** 6 ## About Safecall Safecall works with some of the world’s leading brands, helping them to foster positive speak-up cultures and protect their reputations. We do this through the delivery of global whistleblowing solutions that enable our clients to capture, analyse, investigate and report on a wide range of workplace concerns. It’s not just about the technology, though – it’s our people and our extensive whistleblowing expertise that really make us stand out. Our understanding of whistleblowing is unrivalled and, in partnership with our clients, we have developed comprehensive whistleblowing & investigation management software solutions that are intuitive, easy to use, and support the needs of modern businesses. Our products and services include: - Whistleblowing software solutions - Investigation management platforms - Telephone reporting channels - Online reporting channels - Whistleblowing training for employees, managers & senior leaders - Investigator & interviewer training - Fully outsourced workplace investigations - Support, advice and critical analysis of your internal investigation procedures - Whistleblowing audits & anonymous employee surveys ## Safecall Reviews ### 1. Great app for the privacy **Rating:** 4.5/5.0 stars **Reviewed by:** Orgest D. | Client Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Safecall?** Ita a great app. Safecall male easer tò call people anda stay safe from spam calls. **What do you dislike about Safecall?** The app like everyone else the free product have a lot of ADS. **What problems is Safecall solving and how is that benefiting you?** Less spam calls ### 2. What’s great about Safecall is they take all concerns seriously & their amazing call handlers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2020 **Describe the project or task Safecall helped with:** Safecall helped us set up a whistleblowing hotline within our business, to allow our team to report issues confidentially. **What do you like best about Safecall?** Safecall has the best call handlers, as they all have investigative experience **What do you dislike about Safecall?** There is little to the company I do not like **Recommendations to others considering Safecall:** They also offer excellent training. **What problems is Safecall solving and how is that benefiting you?** We were looking to give our employees a voice, a way to raise concerns internally. We have realised that we now have an improved more open company culture. ### 3. Amazing Handlers with good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Safecall?** Highly Experienced call handlers with good decision-making skills and confidentiality are their top priority. **What do you dislike about Safecall?** There is nothing to dislike about them. They are simply great. **What problems is Safecall solving and how is that benefiting you?** Helps out employees who are afraid to raise their voice in an organization. Helps To create a healthy working environment in the organization. ### 4. Excellent service and reports. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Safecall?** The telephone handlers obtain key information from the whistleblowers and keep the reports reasonably concise. The service allows whistleblowers to blow the whistle anonymously but for the business to have contact with them and ask further questions. **What do you dislike about Safecall?** Nothing I dislike, but could think of something that could improve the service (but it is a 'nice to have'). The Report Metrics page could be very useful and has a lot of potential, but we are unable to use this. We have a spreadsheet for ALL whistleblowing disclosures received (covering the various businesses in the group), which includes disclosures received outside of the Safecall portal. If Safecall could supply an 'all-singing-all-dancing' solution that could handle users (with differing privileges) inputting this information onto the Portal site and then the Report Metrics page supplying us with the data, that would be great and would save me a lot of work, but I can't commit to the group paying any more for that as that's not my decision to make. The whistleblowing categories don't fall in line with the legal definition of whistleblowing and don't differentiate between a reportable concern or protected disclosure. I appreciate these determinations would really need to be made by the business rather than Safecall, but perhaps this request would fall in line with my suggestion above and could be customisable. **Recommendations to others considering Safecall:** I would definitely recommend Safecall as an excellent whistleblowing solution that protects the anonymity of callers but allows businesses to follow-up with them if required. **What problems is Safecall solving and how is that benefiting you?** No problems but the Report Metrics page is not customisable so we cannot use this, as above. The benefits are that the whistleblower can remain anonymous but the business can ask them questions. ### 5. Safecall **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil P. | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Safecall?** We like the fact its simple and easy to use, and the options it gives for individuals to stay in contact. Its great that we receive the reports without delay so we can take immediate action. This demonstrates we are take all issues seriously. We recently updated our company values and Safecall are in keeping with those. **What do you dislike about Safecall?** I don't feel there are any downsides of using Safecall as our external whistleblowing provider. **Recommendations to others considering Safecall:** Having an independent whistleblower line is highly recommended, it gives staff access to a dedicated hotline and Safecall offer that high standards of service. In addition, Safecall provide a great level of expertise to give the whistleblower confidence all concerns, big or small will be taken seriously. **What problems is Safecall solving and how is that benefiting you?** Safecall allows those individuals who wish to remain anonymous the perfect platform to raise concerns. The main factor for us is that people have an outlet to speak up and Safecall offer that independent service. Safecall act as the intermediary between our business and the whistleblower, and this works perfectly because it gives the whistleblower confidence to stay in contact should they wish and that their identity will remain anonymous throughout. ### 6. Safecall's whistleblowing service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Safecall?** Safecall provides an independent whistleblowing service which gives our colleagues the option to discuss or raise their concerns anonymously, or semi anonymously, with someone outside of our organization, and at a time that suits them. They employ experienced case handlers which provides comfort that we will receive complete and unbiased reports from concerned colleagues. **What do you dislike about Safecall?** There has been nothing identified to date to suggest that Safecall are unhelpful. **What problems is Safecall solving and how is that benefiting you?** Colleagues can raise concerns anonymously or semi anonymously (which gives us the potential to communicate with whistleblowers via Safecall). Experienced call handlers extract and report relevant information from colleagues without making them feel uncomfortable. This strengthens our whistleblowing programme and increases the likelihood of receiving concerns we may need to address. ## Safecall Discussions - [What is Safecall used for?](https://www.g2.com/discussions/what-is-safecall-used-for) - [View Safecall pricing details and edition comparison](https://www.g2.com/products/safecall/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+16%3A43%3A39+-0500&secure%5Bsession_id%5D=1facec08-f948-433f-b9dd-c6285bb3b050&secure%5Btoken%5D=e55b53d5def1c2a47e0fc8172b6cf21ef1638557ebcb687450a9b528d736345c&format=llm_user) ## Safecall Features **Platform Basics** - Reporting - Secure - Performance **Platform Additional Functionality** - Mobility - Telephone - Internal promotion **Platform Data** - Dashboard - Alerts and Notifications - Case Management **Generative AI** - AI Text Summarization ## Top Safecall Alternatives - [Leapsome](https://www.g2.com/products/leapsome/reviews) - 4.8/5.0 (2,352 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,257 reviews) - [Personio](https://www.g2.com/products/personio/reviews) - 4.4/5.0 (813 reviews)