ADP is consistently available 24/7 whenever I have questions. If I ever run into a problem, they help solve it as if it were their problem too. The RUN software is the most user-friendly payroll system I’ve ever used, and I’ve been doing payroll for almost 30 years! Review collected by and hosted on G2.com.

I don’t have any issues. ADP RUN has made doing payroll a breeze, and I actually enjoy this task now. I used to dread payroll week, but that’s no longer the case. We’re a small company, and we’ve used RUN ever since I started 10 years ago. Review collected by and hosted on G2.com.

I love how RUN Powered by ADP is very efficient and user-friendly, making it easy for me to process payroll and manage our 401k quickly. The setup was a breeze too, as it only took a week to upload everything. Plus, the customer service is excellent because anytime I have a question, I just use the chat and easily get answers. It's also cost-effective, and I appreciate that it didn't require much training. I could get set up and start using it almost immediately, which was great! Review collected by and hosted on G2.com.

I wish that there were better tools to upload my Excel sheets. But, overall, it's actually a really great payroll software. Review collected by and hosted on G2.com.

I find the chat feature with RUN Powered by ADP to be seriously the only chat that actually works and is helpful. I appreciate that ADP is always making small improvements to the site that aren't so different that they're hard to learn. The PTO accrual function is something I value. Paperless W2s are also amazing. Review collected by and hosted on G2.com.

I don't love that the timecard is essentially a different system ... It's not a huge dislike but just a little hinky. Again the help is great though so not a huge issue Review collected by and hosted on G2.com.

I use RUN Powered by ADP for payroll solutions, and I can see my time cards and chat with somebody live. I like being able to click on a chat and get the answers I need about payroll, time cards, or anything involving payroll for my employees. As a very busy mom of five who’s also involved in the business, that’s very convenient. Setup was fairly easy. Somebody helped me through the whole way and made it pretty seamless. Review collected by and hosted on G2.com.

Some of the notifications are out of date. I’d like them to refresh based on changes I’ve made, like switching from direct to manual checks. Review collected by and hosted on G2.com.

I like the efficiency of RUN Powered by ADP, as it allows me to handle our payroll without having to repeat myself or make multiple calls or chat sessions. The professionalism of everyone I've worked with at the company has been impressive, as they consistently perform their jobs well. Review collected by and hosted on G2.com.

I am not a fan of the upselling that ADP seems to employ with their customers. Also, it is very difficult to get an actual person to assist you with technical issues. Review collected by and hosted on G2.com.

RUN Powered by ADP takes a lot of the work out of payroll for me. I have a tiny business and this is all new to me, so I’ve needed a lot of help understanding the process, dependencies, and state requirements. ADP has helped me with all that through various departments, and its agents are, for the most part, very knowledgeable and responsive. Everything else since setup has been pretty straightforward. Review collected by and hosted on G2.com.

I found the initial setup difficult and cumbersome. I probably needed an overview document explaining the process and dependencies for opening a small business in California. I didn’t understand the dependencies, and some errors were made, which took a while to correct and led to extra expenses; I think we overpaid in some areas. It’s resolved now, and everything since then has been pretty straightforward. Review collected by and hosted on G2.com.

Using RUN by ADP for payroll processing has been one of the best decisions we’ve made. RUN has automated our payroll tasks and helps us make sure employees are paid on time, payroll taxes are filed and paid accurately, and employee and payroll data is always at our fingertips whenever we need it. What I like best about RUN is the relief from payroll stress it has taken off my shoulders, along with the peace of mind it provides throughout the payroll process. Review collected by and hosted on G2.com.

I cannot think of any one thing I dislike about RUN. If I had to choose something, I’d say that running reports can sometimes be a little challenging. The reports have certain look-back periods, and it can be difficult to pull all the data you need into a single report. I’ve also found it hard to get summary-form totals, since almost every payroll transaction is listed as its own line item. That said, you can export reports into different formats, and with a bit of time you can create summary reports in Excel, for example. There’s also a custom report section where you can build your own reports, so there are tools available to help alleviate this issue. Review collected by and hosted on G2.com.

It helps me stay organized and feel more at ease. I like that it brings all aspects of my business together in one platform, and that it supports both me and my team. I also appreciate the updates and notifications, because they help ensure I don’t miss anything important. Review collected by and hosted on G2.com.

There really aren’t any downsides, per se. That said, one improvement I’d like is that when I click on Payroll, I can see all employees and contractors in a single window, instead of having to keep hitting “Next” at the bottom of the screen. Review collected by and hosted on G2.com.

What I like best about RUN powered by ADP is:

1. The next day direct deposit which is helpful since DDD pays us on Wednesdays

2. The additional purchases that be made such as timeclock and 401k Review collected by and hosted on G2.com.

I think what I dislike most about RUN powered by ADP is:

1. The UI, although nice and simple, could be more appealing

2. My employees who previously used ADP, continuously run into issues when signing up for my agency, so it'd be great if that issue could be solved. Review collected by and hosted on G2.com.

I find RUN Powered by ADP very helpful for processing payroll for my companies. It's quick and easy to use, and I can update employee details even during payroll processing. I appreciate the payroll reports—it gives me both pre and post-payroll reports that are efficient for making the process error-free. The pre-payroll reports allow for easy verification of bonuses or reimbursements and ensure correct rates for each employee. The post-payroll and quarterly reports are convenient for validation and analysis, providing important details like bank direct deposits and check numbers. Additionally, RUN Powered by ADP is very easy to handle, and after initial assistance, I quickly became familiar with the system. It's convenient for processing payroll along with timesheets and employee profiles. Review collected by and hosted on G2.com.

It could have flagged employees whose hours were recorded as zero during payroll processing, which would help in identifying and rectifying those cases. Review collected by and hosted on G2.com.