--- title: RTIconnect Back-Office Reviews meta_title: 'RTIconnect Back-Office Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RTIconnect Back-Office works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 3 scale: '5' date_modified: '2026-10-17' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

RTIconnect Back-Office Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find RTIconnect Back-Office to be a simple and easy-to-learn program, enhancing their overall experience. (1 mentions)
Users find RTIconnect Back-Office to be intuitive and easy to learn, enhancing their overall experience. (1 mentions)
Users find RTIconnect Back-Office lacking features, feeling it is super outdated and doesn't meet their needs. (1 mentions)
Users find the limited functionality of RTIconnect Back-Office disappointing, as it lacks modern features. (1 mentions)

Top Pros or Advantages of RTIconnect Back-Office

Top Cons or Disadvantages of RTIconnect Back-Office

RTIconnect Back-Office Reviews (3)

Reviews

RTIconnect Back-Office Reviews (3)

3.5
3 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Outdated and Lacking Features, but Some Positives"
1.5/5
What do you like best about RTIconnect Back-Office?

It's a simple program, that is easy enough to learn. Review collected by and hosted on G2.com.

What do you dislike about RTIconnect Back-Office?

Super outdated, did not offer a range of features. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Rti connected"
5/5
What do you like best about RTIconnect Back-Office?

Easy to navigate. Covers all areas of front and back office restaurant operations needed Review collected by and hosted on G2.com.

What do you dislike about RTIconnect Back-Office?

When enrolling a new employee and trying to import from Aloha it doesn't track labor well. Have to manually enter it. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"RTIconnect Experience"
4/5
What do you like best about RTIconnect Back-Office?

RTIconnect is a product I've used for years, and am pleased with how it has evolved. It provides powerful and flexible management for all aspects of a restaurant's operations. Review collected by and hosted on G2.com.

What do you dislike about RTIconnect Back-Office?

The UI/UX could be improved; it can be challenging for less experienced users to navigate and use. Review collected by and hosted on G2.com.

There are not enough reviews of RTIconnect Back-Office for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Aloha Cloud Logo
Aloha Cloud
3.9
(336)
Aloha Cloud gives operators all the tools they need to boost sales and increase the pace of service, With NCR Aloha POS you can enter orders and payments, streamline food preparation and delivery.
2
Restroworks Restaurant POS Logo
Restroworks Restaurant POS
4.8
(1,360)
Restroworks’ cloud-based restaurant POS and management system is customizable for enhanced sales and customer loyalty with centralized menu management, real-time promotions, and secure transactions. Diverse payment options, optimized settings, and an intuitive interface prioritize customer convenience and data security. The open API facilitates streamlined operations, elevating customer experiences and promoting revenue growth.
3
Connecteam Logo
Connecteam
4.6
(3,506)
Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.
4
Square Point of Sale Logo
Square Point of Sale
4.6
(1,212)
Square provides small and large businesses the tools they need to run and grow their business. Accept debit and credit cards anywhere with your iPhone, Android, iPad or our POS system.
5
Owner.com Logo
Owner.com
4.8
(465)
Owner.com is an all-in-one platform designed to empower independent restaurants by enhancing their digital presence and streamlining online operations. By providing a comprehensive suite of tools, Owner.com enables restaurant owners to manage their websites, accept direct online orders, and build customer relationships through marketing and loyalty programs. This approach reduces reliance on third-party delivery services, allowing restaurants to retain more profits and maintain direct connections with their customers. Key Features and Functionality: - Restaurant Website Builder: Create an AI-powered website optimized to attract traffic and convert visitors into customers. - Online Ordering System: Implement a user-friendly online ordering system that mirrors the efficiency of major restaurant brands. - Branded Mobile App: Develop a custom mobile application to enhance customer engagement and encourage repeat orders. - Loyalty and Rewards Program: Establish a rewards system to foster customer loyalty and increase repeat business. - Automated Marketing: Utilize automated email and text marketing campaigns to drive sales and maintain customer relationships. - Zero-Commission Delivery: Offer profitable delivery options with top-rated drivers at a fair price, eliminating hefty third-party fees. Primary Value and Solutions Provided: Owner.com addresses the challenges faced by independent restaurants in the digital age by offering a unified platform that simplifies online operations. By integrating website management, online ordering, and marketing tools, it enables restaurants to increase direct sales, reduce dependency on third-party services, and build stronger customer relationships. This comprehensive solution empowers restaurant owners to compete effectively with larger chains, enhancing profitability and sustainability in a competitive market.
6
OpenTable for Restaurants Logo
OpenTable for Restaurants
4.4
(377)
OpenTable connects diners to restaurants with pioneering technology and offers the industry's most powerful restaurant discovery and management platform. Easy-to-use solutions help you fill seats, run consistently smooth shifts, grow guest relationships, and drive more revenue.
7
Toast Logo
Toast
4.2
(372)
An all-in-one restaurant POS, Toast keeps all your tech ingredients in one place, including restaurant loyalty, gift cards,_online ordering programs, and even restaurant customer data._
8
Restaurant365 Logo
Restaurant365
4.6
(324)
Restaurant365 is a multi-unit Software as a Service (SAAS) that offers Accounting, Operations, Franchising, Catering and POS Integration in one solution.
9
Petpooja POSS Logo
Petpooja POSS
4.7
(289)
Petpooja platform handles more than 2,00,000 invoices daily with more than 50,00,000 API calls per day. Platform is OS (Windows, Mac, Linux) independent and Browser independent. The platform encompasses technologies like Node.JS, Python, PHP, Adobe, MySql, MongoDB, SqlLight, and ReactJS.
10
SpotOn Logo
SpotOn
4.4
(247)
SpotOn offers merchant services, integrating marketing and payments with a simple platform.
Show More