--- title: RTIconnect Back-Office Reviews meta_title: 'RTIconnect Back-Office Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RTIconnect Back-Office works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 3 scale: '5' date_modified: '2026-06-30' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # RTIconnect Back-Office Reviews **Vendor:** RTIconnect **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 3.5/5.0 **Total Reviews:** 3 ## About RTIconnect Back-Office With more than 30 years of experience, RTI is a leading developer of technology solutions for the restaurant industry and a Microsoft Gold Certified Partner. More than 10,000 restaurants, including many of today’s best known brands, rely on a broad suite of RTI hospitality solutions, including RTIconnect Back-Office, which simplifies the task of running a restaurant. RTIconnect helps managers achieve operational and financial goals, typically lowering food and labor costs 1-3 percent. ## RTIconnect Back-Office Pros & Cons **What users like:** - Users find RTIconnect Back-Office to have a **user-friendly interface** , making it easy to learn and navigate. (1 reviews) - Users find RTIconnect Back-Office to have a **user-friendly interface** , making it simple to learn and use. (1 reviews) **What users dislike:** - Users find the RTIconnect Back-Office **lacking features** , describing it as super outdated and limited in capabilities. (1 reviews) - Users find RTIconnect Back-Office to have **limited functionality** , offering outdated features and lacking necessary options. (1 reviews) ## RTIconnect Back-Office Reviews ### 1. Outdated and Lacking Features, but Some Positives **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RTIconnect Back-Office?** It's a simple program, that is easy enough to learn. **What do you dislike about RTIconnect Back-Office?** Super outdated, did not offer a range of features. **What problems is RTIconnect Back-Office solving and how is that benefiting you?** I no longer use RTIconnect Back-office. ### 2. Rti connected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2019 **What do you like best about RTIconnect Back-Office?** Easy to navigate. Covers all areas of front and back office resturant opertaions needed **What do you dislike about RTIconnect Back-Office?** When enrolling a new employee and trying to import from aloha it doesnt track labor well. Have to manually enter it. **Recommendations to others considering RTIconnect Back-Office:** Make sure if using with another software you understand all needed for importing. Allow the 15-20 ?min to update. **What problems is RTIconnect Back-Office solving and how is that benefiting you?** Manuely entering is vry easy. Very simple ### 3. RTIconnect Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2018 **What do you like best about RTIconnect Back-Office?** RTIconnect is a product I've used for years, and am pleased with how it has evolved. It provides powerful and flexible management for all aspects of a restaurant's operations. **What do you dislike about RTIconnect Back-Office?** The UI/UX could be improved; it can be challenging for less experienced users to navigate and use. **What problems is RTIconnect Back-Office solving and how is that benefiting you?** RTIconnect helps with almost all aspects of the restaurant business, from inventory to scheduling to labor, and more. ## RTIconnect Back-Office Discussions - [What is RTIconnect Back-Office used for?](https://www.g2.com/discussions/what-is-rticonnect-back-office-used-for) - [View RTIconnect Back-Office pricing details and edition comparison](https://www.g2.com/products/rticonnect-back-office/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+14%3A10%3A20+-0500&secure%5Bsession_id%5D=dd0ec079-6157-4056-bbd2-8a976d18d5aa&secure%5Btoken%5D=e04836dd37aff3bfc2b06351d0f16c59eea51b23374b37ee536fdfffc2d42c71&format=llm_user) ## RTIconnect Back-Office Features **Platform Basics** - Reporting - Interoperability **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top RTIconnect Back-Office Alternatives - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,290 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)