--- title: Rocket.Chat Reviews meta\_title: 'Rocket.Chat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 374 reviews by the users' company size, role or industry to find out how Rocket.Chat works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 374 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Rocket.Chat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Rocket.Chat, making communication smooth and adaptable for diverse team needs. [(14 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1872396&qs=pros-and-cons#reviews) Users value the **flexibility and control** offered by Rocket.Chat, enhancing usability and collaboration across diverse teams. [(11 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1869988&qs=pros-and-cons#reviews) Users value the **flexible and secure communication** offered by Rocket.Chat, enhancing collaboration and productivity effortlessly. [(9 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1870165&qs=pros-and-cons#reviews) Users appreciate the **easy communication** features of Rocket.Chat, enhancing collaboration across teams and departments efficiently. [(9 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871931&qs=pros-and-cons#reviews) Users value the **robust security features** of Rocket.Chat, ensuring privacy and compliance in their communications. [(9 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1870111&qs=pros-and-cons#reviews) Users find the **user interface not user-friendly** , causing complexity and slowing down adoption for new users. [(7 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1868148&qs=pros-and-cons#reviews) Users find the **user interface complex and dated** , hindering adoption and requiring continuous adjustments for optimal performance. [(7 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871069&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as the interface can be overwhelming and lacks intuitive guidance for new users. [(5 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871563&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , complicating navigation and slowing down adoption for new users. [(5 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871000&qs=pros-and-cons#reviews) Users find the **poor interface design** of Rocket.Chat hampers adoption and can complicate setup and usage. [(5 mentions)](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1870045&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rocket.Chat ##### 1. Ease of Use Users highlight the **ease of use** of Rocket.Chat, making communication smooth and adaptable for diverse team needs. [ See 14 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1872396&qs=pros-and-cons#reviews) See Related User Reviews ![Beezy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beezy D.") BD Beezy D. Mid-Market (51-1000 emp.) 5.0/5 "Fast and Simple with Exceptional Privacy" What do you like about Rocket.Chat? I love that Rocket.Chat is very fast with no delays. I also appreciate its easy-to-use interface and privacy features, which make me feel less stresse RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you like about Rocket.Chat? I use Rocket.Chat for real-time private and public chats, and I appreciate how it allows me to share screens and files easily. It solves my problems w ##### 2. Features Users value the **flexibility and control** offered by Rocket.Chat, enhancing usability and collaboration across diverse teams. [ See 11 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1869988&qs=pros-and-cons#reviews) See Related User Reviews ![Himanshi .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshi .") H Himanshi . Small-Business (50 or fewer emp.) 5.0/5 "Fast and Deliver deliberate conversation. Pacing interaction is very good." What do you like about Rocket.Chat? Its unique features of AI and also the templates category. RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you like about Rocket.Chat? I use Rocket.Chat for real-time private and public chats, and I appreciate how it allows me to share screens and files easily. It solves my problems w ##### 3. Communication Users value the **flexible and secure communication** offered by Rocket.Chat, enhancing collaboration and productivity effortlessly. [ See 9 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1870165&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Communication Tool with Customization & Security" What do you like about Rocket.Chat? I use Rocket.Chat for everyday team communication and collaboration, especially with remote or distributed teammates. It keeps our conversations organ ![Pankaj P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj P.") PP Pankaj P. 4.5/5 "Highly Customizable, Ideal for Secure Team Communication" What do you like about Rocket.Chat? I really like how Rocket.Chat balances flexibility, control, and everyday usability. It's great to have the option to fully manage, customize, and eve ##### 4. Easy Communication Users appreciate the **easy communication** features of Rocket.Chat, enhancing collaboration across teams and departments efficiently. [ See 9 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871931&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Robust Communication Tool with Customization & Security" What do you like about Rocket.Chat? I use Rocket.Chat for everyday team communication and collaboration, especially with remote or distributed teammates. It keeps our conversations organ ![Bakhtiyor D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bakhtiyor D.") BD Bakhtiyor D. Mid-Market (51-1000 emp.) 3.5/5 "Cost-Effective Communication with Room for Improvement" What do you like about Rocket.Chat? I use Rocket.Chat for daily communication with the freelancer community at my company. It's cost-effective, easy to use across all platforms, and it p ##### 5. Security Users value the **robust security features** of Rocket.Chat, ensuring privacy and compliance in their communications. [ See 9 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1870111&qs=pros-and-cons#reviews) See Related User Reviews ![Beezy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beezy D.") BD Beezy D. Mid-Market (51-1000 emp.) 5.0/5 "Fast and Simple with Exceptional Privacy" What do you like about Rocket.Chat? I love that Rocket.Chat is very fast with no delays. I also appreciate its easy-to-use interface and privacy features, which make me feel less stresse RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you like about Rocket.Chat? I use Rocket.Chat for real-time private and public chats, and I appreciate how it allows me to share screens and files easily. It solves my problems w ### 5 Cons or Disadvantages of Rocket.Chat ##### 1. Not User-Friendly Users find the **user interface not user-friendly** , causing complexity and slowing down adoption for new users. [ See 7 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1868148&qs=pros-and-cons#reviews) See Related User Reviews RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you dislike about Rocket.Chat? The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation pro ![Varun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun S.") VS Varun S. 5.0/5 "Streamlined Team Communication with Customization and Integrations" What do you dislike about Rocket.Chat? I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offer ##### 2. User Interface Users find the **user interface complex and dated** , hindering adoption and requiring continuous adjustments for optimal performance. [ See 7 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871069&qs=pros-and-cons#reviews) See Related User Reviews RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you dislike about Rocket.Chat? The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation pro ![Varun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun S.") VS Varun S. 5.0/5 "Streamlined Team Communication with Customization and Integrations" What do you dislike about Rocket.Chat? I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offer ##### 3. Learning Curve Users find the **learning curve steep** , as the interface can be overwhelming and lacks intuitive guidance for new users. [ See 5 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871563&qs=pros-and-cons#reviews) See Related User Reviews RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you dislike about Rocket.Chat? The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation pro ![Varun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun S.") VS Varun S. 5.0/5 "Streamlined Team Communication with Customization and Integrations" What do you dislike about Rocket.Chat? I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offer ##### 4. Not Intuitive Users find the **interface not intuitive** , complicating navigation and slowing down adoption for new users. [ See 5 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871000&qs=pros-and-cons#reviews) See Related User Reviews RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you dislike about Rocket.Chat? The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation pro ![Varun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun S.") VS Varun S. 5.0/5 "Streamlined Team Communication with Customization and Integrations" What do you dislike about Rocket.Chat? I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offer ##### 5. Poor Interface Design Users find the **poor interface design** of Rocket.Chat hampers adoption and can complicate setup and usage. [ See 5 mentions ](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1870045&qs=pros-and-cons#reviews) See Related User Reviews RC Ricardo C. 4.0/5 "Versatile Communication Tool with Data Control and Privacy" What do you dislike about Rocket.Chat? The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation pro ![Pankaj P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj P.") PP Pankaj P. 4.5/5 "Highly Customizable, Ideal for Secure Team Communication" What do you dislike about Rocket.Chat? While Rocket.Chat is powerful, it can sometimes feel complex and heavy, especially during initial setup or when managing advanced configurations. The ## Top-Rated Alternatives [ ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") Microsoft Teams 4.4/5(19,253) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite") Webex Suite 4.2/5(18,923) ](https://www.g2.com/products/cisco-webex-suite/reviews) [ ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") Slack 4.5/5(39,265) ](https://www.g2.com/products/slack/reviews) [ View All Alternatives ](https://www.g2.com/products/rocket-chat/competitors/alternatives) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/25/2023 "Rocket Chat - The Customizable Slack" 4/5 What do you like best about Rocket.Chat? Overall, Rocket.Chat fulfills my requirements for communication solutions. It offers public channels, private channels, direct messaging, integration capabilities through Webhooks, SMS functionality, and a chat widget for websites. The setup process is straightforward, whether using Docker or Ubuntu Snap Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Due to Rocket.Chat not being included as a standard app option for one-click installation on most web hosts, setting it up manually becomes necessary. This is in contrast to Slack and Microsoft Teams, which are more readily available as Software-as-a-Service (SaaS) solutions. However, the process of getting Rocket.Chat operational typically demands a higher level of expertise and understanding. Additional steps and configuration are typically involved before achieving a fully functional setup. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket.Chat serves as our human support tool. Our initial customer or lead inquiries are handled by a chatbot. However, when customers or leads require human assistance, we redirect them to Rocket.Chat, where our sales team is readily available. One notable advantage of utilizing Rocket.Chat is its cost-effectiveness per user, as opting for an alternative tool would likely result in significantly higher expenses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VM Vardhan M. Small-Business (50 or fewer emp.) 5/26/2023 ""A Perfect Chat Support for the Visitors"" 5/5 What do you like best about Rocket.Chat? Rocket.Chat is too good at connecting with visitors. The easy integrations with the platforms like Slack, teams and other saas help a lot for easy communications. Old chat history on the application helps a lot when required. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? I never felt any dislike for the Rocket.Chat, but I feel it would be a great application if the UI is more simple and quick. I felt difficulty when tried to integrate with DevOps. somehow, I've made it with their support. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? I've used other platforms before but this Rocket.Chat is good at the pricing when compared with the Market price. The support team is available and the solutions are real quick than I expect. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Angélica Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angélica Q.") AQ Angélica Q. Mid-Market (51-1000 emp.) 3/3/2023 "It is a good and complete platform. Some points to improve for the user to have a better experience." 4.5/5 What do you like best about Rocket.Chat? The platform is very comprehensive. In addition to integrating with WhatsApp (the app our clients use most to get in touch), we can do various useful things for our daily activities, such as tagging conversations, analyzing data, etc. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? When we finish a conversation with the client, there is an option to add a comment. This comment is sent to the client as if it were the last message we are sending. Since this is not intuitive, our attendants end up adding a comment that would be just for themselves and not for the client. Another point is that to receive messages, there is a balloon icon that must be in available mode, I think the platform should display a message on the screen reminding the user to activate this balloon. It would also be nice to have a message reminding to end the conversation when it has been open for a long time. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? My team developed a virtual assistant, Rocket.chat integrates the assistant with WhatsApp. With this, we greatly improved communication with the customer. Another point is the generation of data that our employees need to create a monthly report. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Luã Fhelyp G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luã Fhelyp G.") LG Luã Fhelyp G. Product Owner Computer Software Mid-Market (51-1000 emp.) 3/2/2023 "Flexible, integrated, and community-driven, but limited without best plan subscription." 4.5/5 What do you like best about Rocket.Chat? I really like Rocket.Chat because of its flexibility and integration. Integrations with other tools, in my case with Weni Platform, are very useful because they help to centralize our support and provide more capability for large teams. And finally, the fact that it is an open-source platform means that the developer community can contribute to its development and improvements, which is great because the platform is constantly evolving. I heavily rely on its API documentation, and I find it to be very good! Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? To fully leverage the platform, subscribing to the best plan is recommended, as it grants access to strategic endpoints and routes. Without a subscription, users may find their experience limited and unable to achieve desired outcomes. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket.Chat is a human support tool for us. We have a chatbot that handles initial customer or lead inquiries and, when they require human assistance, we direct them to Rocket.Chat, where our sales team is available. One advantage of Rocket.Chat is the cost-benefit per user, as using another tool would be much more expensive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Arthur S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arthur S.") AS Arthur S. Tech and Innovation Director Small-Business (50 or fewer emp.) 3/2/2023 "Rocket.Chat is a complete and technically superior tool" 4.5/5 What do you like best about Rocket.Chat? We've been using Rocket.Chat for more than five years - I've lost count - and the flexibility for integrations with other open source tools, RSS, notifications coming from other internal and external systems through webhooks, or even using the apps in the marketplace. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? The difference between teams, channels and discussions is very narrow. Sometimes less technical users struggle to understand how to use topics. I'd love to see an option for a channel or team space to be topics-driven. Every new message must be a topic of discussion, like in a forum. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Our team works hybrid. So, 80% of the team works from home or offices far from the HQ. Having a tool like Rocket.Chat to centralize business communication is a success key factor to the whole company. There, we discuss the main points of operations when not in video or voice meetings. I could honestly affir: It's in the Rocket.Chat that our company does most of the central and most important discussions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Herdney S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Herdney S.") HS Herdney S. Desenvolvedor Small-Business (50 or fewer emp.) 3/1/2023 "Usage experiences" 4/5 What do you like best about Rocket.Chat? I work as a developer, and what attracts me the most is the freedom to use APIs to create custom integrations. Currently, through APIs, we perform custom integration of WhatsApp, a Bot for WhatsApp with routing to Rocket.Chat Departments, among other integrations that are in progress. Another very important point is the support service, which always returns to us with suggestions whenever there are doubts. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? The price is inaccessible for small clients. Closed conversations cannot be deleted all at once (because many conversations are created for learning purposes and then have to be deleted one by one). Due to the wide range of configuration possibilities, the learning curve ends up being large, as until you learn where to change the settings and how to operate it, many errors occur and the process has to be redone. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Integrate my various contact methods (website, WhatsApp, Instagram, Messenger), so I don't lose a lead regardless of which channel the customer reaches out to us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Pedro S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro S.") PS Pedro S. Mid-Market (51-1000 emp.) 2/28/2023 "Really Good" 4.5/5 What do you like best about Rocket.Chat? It's really simple to use and delivers a lot, it's really straight foward to setup and provides a lot of insights for administrators. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? At the start we had some issues with estability and sometimes people get a lot of memory usage, but things got a lot better and also dark mode. Today, I really feel it's lacking a right click feature to show the options, instead going all the way to the right side and click on the three dots. I really like to compare rocket to Discord, since they share a lot of similarities, and this right click feature is something we really want. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Today we have so much better time on set up accounts and as soon as a new employee joins, with a few steps he's ready to go. Also as we have older employees, they got used fast to the rocket chat. It's a really good chat. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ishita G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishita G.") IG Ishita G. Operations Executive Mid-Market (51-1000 emp.) 9/5/2023 "Communication related app with an organisation." 3.5/5 What do you like best about Rocket.Chat? The best thing about Rocket chat is that we can communicate with our collegue by sitting at one place and share documents and other things related to the work. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? The thing I dislike about this app is that I cannot see the chats outside the organisation whenever i am on leave or any other reason. This is the thing i dont like. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket chat is solving our one to one conversation within the organisation with our collegues related to work or any personal thing. Where we can share documents over pdf, word etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shivankur N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivankur N.") SN Shivankur N. Salesforce Consultant Small-Business (50 or fewer emp.) 12/5/2023 "It was great experience to use it for the organization and as a individual contributor" 5/5 What do you like best about Rocket.Chat? Its more secure and convenient for organization and social platforms. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? It should have web version as well to use workspace url and start chats Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Its enabling connect with an organization which I dont have much access to but with provided workspace url, I can connect with any organizations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Giovanna Giulia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanna Giulia B.") GB Giovanna Giulia B. Analista Pleno de Sucesso ao Cliente na Pmweb (CRM) Mid-Market (51-1000 emp.) 3/31/2023 "rocket chat is a tool that greatly helps day-to-day operations" 5/5 What do you like best about Rocket.Chat? It is an extremely visual and easy-to-learn tool. In addition to being extremely efficient In addition to being an extremely safe tool, it also promotes Audio and video conferences; Screen and file sharing; LDAP authentication, Group Sync, two-factor authentication (2FA); E2E encryption, SSO; Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? I believe that it could have the functionality to delete specific groups after finishing the due subject. And that it doesn't delete the messages after a while. I still see stability issues, sometimes chats not refreshing, and random minor issues. It's quite hard to debug/diagnose the issue, and on GitHub, some issues have been waiting for weeks or months. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket Chat has been a facilitator and optimizer in my day to day work, quickly and effectively enabling the home office to work collaboratively, allowing communication between teams and optimizing processes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which visual configuration software is best for complex industrial equipment with lots of customization options where a 2D spec sheet does not give buyers enough confidence?](https://www.g2.com/discussions/which-visual-configuration-software-is-best-for-complex-industrial-equipment-with-lots-of-customization-options-where-a-2d-spec-sheet-does-not-give-buyers-enough-confidence)[Expert reviews on international payroll software](https://www.g2.com/discussions/what-do-experts-think-about-international-payroll-software)[Which property restoration platforms maintain data integrity during rapid concurrent project work?](https://www.g2.com/discussions/which-property-restoration-platforms-maintain-data-integrity-during-rapid-concurrent-project-work) [Snowflake vs ClickHouse for an analytics team: which is worth the setup cost when query volume is high?](https://www.g2.com/discussions/snowflake-vs-clickhouse-for-an-analytics-team-which-is-worth-the-setup-cost-when-query-volume-is-high)[ServiceTitan vs Jobber for a growing home services business that needs scheduling, invoicing and customer history in one place?](https://www.g2.com/discussions/servicetitan-vs-jobber-for-a-growing-home-services-business-that-needs-scheduling-invoicing-and-customer-history-in-one-place)[Pros and Cons Details](https://www.g2.com/products/rocket-chat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)