Ribbon AI Reviews & Product Details

The ability to meet the applicants where they are in the hiring process, it shortens their time to wait to get the interview cycle advancing. That help s with the shelf life of applicants that have choices, and enables the recruitment team to have 24/7 coverage for applicants to get in and use it fast. Review collected by and hosted on G2.com.

At this time I am new to the product, the level of customer support to date has been fantastic, but as we are just starting to look at the integration and implementation aspect, I can't speak to the fluidity of it yet. Our environment is with PayCor ATS, which is antiquated in many aspects, so this may have to take on a band-aid approach, as my initial consultation with PayCor, led them to asking what AI interviewing was. I was shaking my heads, but the team at Ribbon and I will work towards a solution, this potential pitfall of adjoining screens at the worse case was still better given the evergreen positions we frequently need filled. Review collected by and hosted on G2.com.

It's like an AI recruiter and makes stuff every easy for you especially the tedious tasks. It automates screening, generates instant interview transcripts and summaries, and provides data-driven rankings of candidates based on their responses. Review collected by and hosted on G2.com.

AI can sometimes feel slightly rigid which can maybe sometimes piss off users. The entry price and the customer support is sometimes not annoying if you ask me. It syncs well with Greenhouse and Lever Review collected by and hosted on G2.com.

1. Huge time savings & efficiency

Ribbon’s core strength is automating the initial hiring steps AI interviews, instant summaries, and candidate scoring which drastically cuts down the time recruiters spend on screening. Many companies report screening interviews completed within minutes instead of days.

2. Better candidate experience

Candidates can interview 24/7 at their convenience, and many report that the AI interaction feels surprisingly natural and pleasant some even compare it to interviewing with a real person.

3. Multilingual & broad integrations

The platform supports interviews in over 10 languages and integrates with numerous existing ATS tools, which makes it suitable for global teams and varied hiring workflows.

4. Data-driven insights

Automated scoring and analytics help surface top candidates quickly and consistently, reducing manual bias and human effort. Review collected by and hosted on G2.com.

1. Limitations for complex hiring workflows

Ribbon is excellent at early screening but doesn’t fully replace deeper multi-stage hiring requirements like detailed technical evaluations or fraud/pre-screening for high-stakes roles without adding manual steps or other tools.

2. Cost considerations

Some competitors offer similar basic features at lower entry costs, making Ribbon a heavier investment especially for small teams or tight budgets.

3. Occasional UX learning curve

Powerful automation and features come with configuration overhead; recruiters may need time to fine-tune interview flows and settings.

4. Ethical concerns from fringe user reports

There are occasional online discussions about transparency surrounding how interview data is used for AI training critics suggest some cases where candidates feel unclear about process intentions. (Note: these are community posts and not officially verified Ribbon claims.) Review collected by and hosted on G2.com.

What I like most about Ribbon AI is how simple and practical it is. It actually saves time instead of adding more steps to the hiring process. The way it handles screening and scheduling feels smooth. Review collected by and hosted on G2.com.

One thing I don’t love is that it still needs some fine-tuning in certain areas. Sometimes the responses feel a bit generic, and a few workflows could be smoother. Review collected by and hosted on G2.com.

Ribbon AI is easy to use and quick to implement. It saves time by automating repetitive tasks and provides clear, helpful insights without a steep learning curve. The interface is intuitive, and it integrates smoothly with existing workflows. Review collected by and hosted on G2.com.

Some advanced features could be expanded, and there are moments where customization feels limited. More detailed documentation or tutorials would help new users get even more value faster. Review collected by and hosted on G2.com.

The user interface and onboarding is quick and effective. The customization is helpful to add or remove certain questions and then review everything in one place works well. Review collected by and hosted on G2.com.

Some long pauses on the phone calls, and some instances of being overly casual with a caller but generally speaking a positive experience. The pricing is also higher than expected. Review collected by and hosted on G2.com.

Automation interviews saves time for ceos Review collected by and hosted on G2.com.

Price too high for 3rd world countries companies Review collected by and hosted on G2.com.

It saves me hours each week that I would otherwise spend on scheduling. It's easy to use, reliable, and the analytics features are great! Review collected by and hosted on G2.com.

There's really no downsides I've seen working with Ribbon AI! Review collected by and hosted on G2.com.