--- title: Ribbon AI Reviews meta_title: 'Ribbon AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Ribbon AI works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 10 scale: '5' date_modified: '2026-07-17' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- # Ribbon AI Reviews **Vendor:** Ribbon **Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 ## About Ribbon AI Ribbon is an AI interviewing platform that helps hiring teams screen candidates efficiently and at scale. It conducts structured, conversational voice interviews as the first step in the hiring process, allowing candidates to interview on their own time while giving teams consistent and comparable insights. Unlike traditional screening calls or one-way video interviews, Ribbon asks follow-up questions in real time based on candidate responses. Hiring teams receive interview summaries, transcripts, and structured scoring, making it easier to review candidates, compare responses, and move forward quickly. Ribbon is designed to support diverse communication styles and reduce bias through structured interviews and documented evaluation criteria. It also helps eliminate scheduling and manual coordination by running interviews 24/7 across time zones. Teams use Ribbon to shorten time-to-screen, improve early-stage signal, and deliver a more accessible candidate experience. The platform integrates with common applicant tracking systems and offers enterprise-grade security and administrative controls. Ribbon is used by growing teams and enterprises to modernize candidate screening and improve hiring outcomes. ## Ribbon AI Pros & Cons **What users like:** - Users find Ribbon AI's **ease of use** commendable, streamlining tedious tasks and simplifying the recruitment process significantly. (2 reviews) - Users value the **automation of tedious tasks** by Ribbon AI, enhancing efficiency in the recruitment process. (1 reviews) - Users value the **seamless automation** of Ribbon AI, simplifying recruitment tasks like screening and interview summarization. (1 reviews) - Users find the **automation of tedious tasks** invaluable, enhancing efficiency in candidate management with AI support. (1 reviews) - Users find the **customization options** very helpful for tailoring questions and reviewing all information conveniently. (1 reviews) - Efficiency (1 reviews) - Recruitment Efficiency (1 reviews) - Time Saving (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users find the pricing of Ribbon AI to be **higher than expected** , which may affect their overall satisfaction. (2 reviews) - Users find Ribbon AI's **outdated technology** a challenge, especially when integrating with legacy systems like PayCor ATS. (1 reviews) - Users find **poor customer support** frustrating, impacting their overall satisfaction with Ribbon AI despite its integration features. (1 reviews) ## Ribbon AI Reviews ### 1. AI Recruiter That Automates Screening and Delivers Instant Interview Summaries **Rating:** 3.5/5.0 stars **Reviewed by:** Faraz J. | AI Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Ribbon AI?** It's like an AI recruiter and makes stuff every easy for you especially the tedious tasks. It automates screening, generates instant interview transcripts and summaries, and provides data-driven rankings of candidates based on their responses. **What do you dislike about Ribbon AI?** AI can sometimes feel slightly rigid which can maybe sometimes piss off users. The entry price and the customer support is sometimes not annoying if you ask me. It syncs well with Greenhouse and Lever **What problems is Ribbon AI solving and how is that benefiting you?** Saves time to hire and saves a lot of recruiter hires ### 2. Quick Onboarding and Helpful Customization, but Call Pauses and Pricing Sting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Ribbon AI?** The user interface and onboarding is quick and effective. The customization is helpful to add or remove certain questions and then review everything in one place works well. **What do you dislike about Ribbon AI?** Some long pauses on the phone calls, and some instances of being overly casual with a caller but generally speaking a positive experience. The pricing is also higher than expected. **What problems is Ribbon AI solving and how is that benefiting you?** We used it to help with doing phone screens for a job application. - [View Ribbon AI pricing details and edition comparison](https://www.g2.com/products/ribbon-ai/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A19%3A03+-0500&secure%5Bsession_id%5D=e1977119-80a1-4dd6-8f37-ecc675a39cb8&secure%5Btoken%5D=fa4423d9d7f024d3e3ad68e31c2977e619ad212ff8c282d477ba1a2371c5431c&format=llm_user) ## Ribbon AI Integrations - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) ## Ribbon AI Features **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content** - Technology - File Sharing - Customization **Platform Additional Functionality** - Mobility - Messaging - Task Management - Activity Dashboard - Interview Management - Calendar Management - Assessment Management - Recruitment Management - Feedback Management - Application Management - Email Management **Additional Functionality** - Resume Search - Two-Way Audio & Video - Reporting/Analytics - Skill Assessment & Scoring - Self Service Portal - Live Video Interview - Reminders - Resume Database - Question Library - Social Media Integration - Customizable Branding - Session Recording - Applicant Tracking - Panel Interviews - AI Copilot - Commenting/Notes - Interview Practice Session - Pre-recorded Messages - Video Conferencing - Video Call Recording - Generative AI - Collaboration Tools - Third-Party Integrations ## Top Ribbon AI Alternatives - [TestGorilla](https://www.g2.com/products/testgorilla/reviews) - 4.5/5.0 (1,357 reviews) - [CodeSignal](https://www.g2.com/products/codesignal/reviews) - 4.5/5.0 (1,353 reviews) - [Codility](https://www.g2.com/products/codility/reviews) - 4.6/5.0 (489 reviews)