Reviews.io Reviews & Product Details

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io.

Seller

clearer.io

Discussions

Reviews.io Community

Languages Supported

German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Rich Ball

Pricing

Pricing provided by Reviews.io.

Essentials

$29.00

300 Review Invites Per Month

Start-up

$99.00

1500 Review Invites Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 658 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Reviews.io Integrations

(23)

Integration information sourced from real user reviews.

Show More Integrations

G2 reviews are authentic and verified.

Here's how.

Denise H.

Marketing

Small-Business (50 or fewer emp.)

9/24/2025

"Great platform & great customer service"

5/5

What do you like best about Reviews.io?

New customers are more likely to purchase if they can read reviews from real customers. Reviews are an invaluable asset on our website. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Sometimes, emails sent to customers end up in their spam folders. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

So glad to hear that reviews are proving such a valuable asset for building customer trust and driving new purchases. Thanks for the note on emails - and for sharing such great feedback overall!

Todd S.

Director of Innovation and Market Insights

Mid-Market (51-1000 emp.)

2/24/2025

"Advanced features and lightning fast support!"

5/5

What do you like best about Reviews.io?

The support team at Reviews.io is incredibly responsive, handling every request I send with lightning-fast efficiency. The platform itself is packed with powerful features that exceed our current needs, giving us confidence that it will scale seamlessly as our team grows. As we become more strategic in leveraging reviews and snippets across our website, we know Reviews.io will provide the flexibility and customization needed to enhance engagement and create a better buying experience. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

My only complaint is that there is no real-time WYSIWYG editor for making live updates. The code has to be generated and then placed into our code by our developers. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks for your feedback! Great to hear our support team has been helpful and that the platform is working well for you.

We appreciate your input and are always looking to improve - your insights are valuable to us. Looking forward to supporting your growth!

Tim F.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

7/9/2025

"Quality Platform, and Fantastic Support"

5/5

What do you like best about Reviews.io?

The platform allows us to easily showcase reviews on our website, across Google, through the use of intuitive widgets. We have loved the journey of growing our company and product reviews, and our customers are complimentary of the journey also. Special shoutout to Trilok in Support for his patience and guidance on the migration process onto our new website - thanks again for the support and look forward to growing our reviews and recommendations through your platform. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

There is nothing I could write in this field at this time, that is negative about the platform. Working really well for us! Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks so much for the kind words - great to hear the platform’s working well and helping you grow reviews across your site and Google.

Really appreciate the shoutout for Trilok too - we’ll be sure to pass it on.

Excited to see your review journey continue!

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

12/17/2025

"Great customer service"

5/5

What do you like best about Reviews.io?

Trilok and the team are very helpful and attentive and will respond quickly and friendly to an issues or queries. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Nothing it's a great service and we are happy with it. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks for the kind words! It's great to hear that Trilok and the team have been so responsive and helpful - we’ll be sure to pass that along.

We really appreciate you taking the time to share your experience.

Verified User in Retail

Small-Business (50 or fewer emp.)

2/2/2026

"Fantastic Moderation and Second-to-None Customer Support"

5/5

What do you like best about Reviews.io?

They moderate unfair reviews without me having to intervene and the help you receive from Customer Support (Maddox in this instance) is second to none. Fantastic! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The AI could be a bit more intuitive but other than that, nothing. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

We really appreciate you sharing this!

It's great to hear that our moderation and support have made such a difference, and we’ll be sure to pass your shoutout on to Maddox. Thanks as well for the note on AI - we’ll take that into consideration as things continue to evolve.

Sophie W.

Ecommerce Manager

Small-Business (50 or fewer emp.)

5/29/2025

"Very happy with Reviews.io"

5/5

What do you like best about Reviews.io?

Have experienced incredible service since recently signing up with Reviews.io. The onboarding and dedicated account manager was excellent, and the technical team were very helpful and responsive in ironing out any issues. The features are great and has helped us generate a lot more reviews in the short time we've had it live. Overall, very happy with the platform and support! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Wish we'd signed up sooner. No complaints so far. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Love hearing this - thanks so much for the fantastic review! We’re really pleased the onboarding and support teams have made a strong start, and that the platform’s already helping to boost your review volume and showcase UGC in a more impactful way.

Also, “wish we’d signed up sooner” might just be our favourite kind of feedback!

Great to have you on board.

Verified User in Retail

Small-Business (50 or fewer emp.)

2/12/2026

"Great Customer Support and Seamless Shopify Integration"

4/5

What do you like best about Reviews.io?

The customer support and Shopify integration. Trilok was a huge help to us! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The app inside Shopify is a bit clunky, but easier to use when you get the hang of it. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

9/19/2025

"Really helpful customer support"

5/5

What do you like best about Reviews.io?

Integration can be confusing with a new platform but whatever the subscription you opt for the customer support via their chat function is easy to use and there is no limit to the amount of times I can go on the chat or the amount of questions I ask. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Branding aesthetics can't be changed on the profile page Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Great to hear that our support team have been so helpful during setup.

Thanks as well for the note on branding - feedback like this is always useful as we look to improve.

Finn H.

Kaufmann im E-commerce

Small-Business (50 or fewer emp.)

7/3/2025

"The Reviews.io support helped me very quickly and to my utmost satisfaction."

5/5

What do you like best about Reviews.io?

Reviews.io makes it easy to transfer reviews from other platforms. The support always responds extremely quickly and helps wherever possible. The integration of Reviews.io with Shopify is also very simple and leaves nothing to be desired. The various widgets are easy to implement and greatly facilitate the work. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Some functions (e.g., product grouping) are behind a paywall. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Love this - thanks for the detailed feedback!

It’s great to hear the Shopify integration, widgets, and support are all working well for you. That’s exactly the kind of experience we want to deliver.

Thanks also for the note on feature access - feedback like that really helps.

Lucas W.

Shareholder

Small-Business (50 or fewer emp.)

3/23/2025

"Good tool and top-class support"

4.5/5

What do you like best about Reviews.io?

We are quite new to Reviews.io and are still collecting experience. We had a few initial problems with understanding and then used the chat support function. Our support agent Trilok was extremely friendly and helpful and had a solution for everything.

Also setup is quite easy and the ReviewBooster a very good tool to start out with some Reviews if you already have a few customers. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The lowest entry level for subscriptions is 1,500 invitations, which we consider to be very high, especially for young companies.

And on that lowest level there are still quite a bit of restrictions (eMail-Templates, etc.) Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Glad to hear you're finding REVIEWS.io useful and that Trilok was able to provide great support! The Review Booster is a great way to get started, and we’re happy it's been helpful.

We appreciate your feedback on the subscription levels and limitations - it's valuable input, and we'll take it into consideration.

Thanks for sharing your experience!