Reviews.io Reviews & Product Details

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io.

Seller

clearer.io

Discussions

Reviews.io Community

Languages Supported

German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Rich Ball

Pricing

Pricing provided by Reviews.io.

Essentials

$29.00

300 Review Invites Per Month

Start-up

$99.00

1500 Review Invites Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 658 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Reviews.io Integrations

(23)

Integration information sourced from real user reviews.

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G2 reviews are authentic and verified.

Here's how.

Dennis G.

E-Com Manager

Small-Business (50 or fewer emp.)

2/4/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Very Good Support and a Solid User Experience"

5/5

What do you like best about Reviews.io?

Very good support! The team helped me out with every question Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Probably at the begining a bit much, cause there are a lot of areas where you can do anything, but still a good UI Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Really appreciate you sharing this. It sounds like the team were able to answer everything clearly, and that once you got familiar with the platform, the UI made things easy to manage.

Helping you to build trust in your products is exactly what we’re here for!

Mark R.

Head of Ecommerce

Small-Business (50 or fewer emp.)

12/2/2025

"Outstanding Customer Service That Exceeds Expectations"

5/5

What do you like best about Reviews.io?

amazing customer service. really really good Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The only thing would be the invites sending to my tiktok customers but this has now been sorted Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Really appreciate you sharing this - it's great to hear that the support team made such a strong impression! And it’s good to know that the TikTok invite issue is now sorted on your side.

Thanks for taking the time to leave a review.

Verified User in Retail

Small-Business (50 or fewer emp.)

1/20/2026

"Very Efficient, Speedy Support"

5/5

What do you like best about Reviews.io?

Very efficient and speedy support, could sort all my issues with a simple chat Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Would be great if there was an integration with Bazaarvoice Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

We're glad that our support team could get everything sorted quickly. It’s great to hear that REVIEWS.io is helping you bring all your reviews together, and we’ll keep your integration feedback in mind as we move forward. Thank you!

Norley T.

Director

Small-Business (50 or fewer emp.)

9/17/2025

"Very helpful support, addressed all issues for me"

4/5

What do you like best about Reviews.io?

Unlike Trustpilot they do not 'own' your companies reviews (basically meaning that they can't hold you to ransom and prevent you leaving their platform). Fantastic value and more features as well, no locked in long term contract. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

It seems that the carousel widgets do not allow a star filter, meaning negative reviews will be displayed to customers on site Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

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Great to hear that our support team were able to get everything sorted for you.

We’re especially glad you see the value in owning your reviews - it’s something we strongly believe in, and we’re proud to deliver more features and flexibility without the lock-ins.

Appreciate your note on widgets too, transparency is important to us and feedback like this helps us to shape future improvements.

Thanks for the fantastic review!

Florian S.

CEO

Small-Business (50 or fewer emp.)

5/19/2025

"Makes collecting and showcasing reviews super easy"

5/5

What do you like best about Reviews.io?

The interface is intuitive and clean, making it easy to collect, manage, and display customer reviews across platforms. I especially like the integration options - we connected it with our Shopify store in minutes. The automation features for sending review requests are a huge timesaver and have helped us get more high-quality feedback without any extra effort. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The analytics dashboard could be a bit more detailed. It gives you the basics, but if you want more advanced breakdowns or filtering options, you might feel a bit limited. Also, some templates for review widgets feel a little outdated and could use fresher design options. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

We needed a reliable way to build trust and social proof with potential customers. Reviews.io helps us automate the review collection process and showcase positive feedback directly on our site, which has improved our conversion rates. It also gives us insights into customer satisfaction and product performance, helping us make better business decisions. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks so much for the kind words! We’re glad the Shopify integration and automation features are making a real difference.

Appreciate the feedback on analytics and widgets - we’re always looking for ways to improve, and we’ll pass this on to the team.

Great to have you with us!

Michelle O.

Marketing Executive

Small-Business (50 or fewer emp.)

1/14/2026

"Super Quick, Efficient Chat Support That Solves Everything"

5/5

What do you like best about Reviews.io?

The support received on the chat is super quick and efficient. Nothing seems to be a problem! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Typos or small errors in reviews can't be fixed. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks for the great feedback!

It’s good to hear that the chat support has been quick and effective, and that the platform’s helping you collect more quality product reviews. We appreciate the note on editing reviews too, insights like that are always helpful as we continue to improve.

Scott B.

Managing Director

Small-Business (50 or fewer emp.)

2/16/2026

"Quick, Efficient Support Every Time"

5/5

What do you like best about Reviews.io?

Quick, efficient support for any issues. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Nothing to dislike about reviews. Been happy with everything Review collected by and hosted on G2.com.

Verified User in Food Production

Small-Business (50 or fewer emp.)

2/3/2026

"User-Friendly Experience with Great Support"

5/5

What do you like best about Reviews.io?

User-friendly, reliable, and backed by genuinely helpful support. Highly recommend Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

SEO for reviews could be improved in the Australian market. Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

t simplifies review requests and automates them without being intrusive, so you get more authentic feedback from customers. The platform also makes it easy to showcase star ratings, photo/video reviews, and Q&A on product pages, which increases credibility and helps shoppers decide faster. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

We love hearing how REVIEWS.io is fitting into your setup! Making review requests easy (without annoying customers) and helping shoppers decide faster is exactly the goal.

Thanks as well for calling out the SEO side in Australia, we’ll keep that in mind as we continue to improve.

Verified User in Retail

Small-Business (50 or fewer emp.)

6/24/2025

"Great Support-Team"

5/5

What do you like best about Reviews.io?

When it comes to support questions, issues are resolved very quickly and you don't have to wait long for someone to assist you. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I think the individual features could be a little clearer and easier to use. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks so much for the great review! We're really glad our support team is delivering for you.

Appreciate the feedback on feature clarity too - it's noted and helpful as we keep improving the platform.

Verified User in Sporting Goods

Mid-Market (51-1000 emp.)

5/21/2025

"Reliable, easy-to-use platform with excellent support"

5/5

What do you like best about Reviews.io?

Reviews.io offers a smooth and intuitive user interface that makes collecting and managing reviews effortless. The integration with our ecommerce platform was seamless with the dynamic link integration. I also appreciate the flexibility in how we can display and syndicate reviews across channels. Their support team is responsive, knowledgeable, and always eager to help Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

the dashboard can feel a bit cluttered when managing multiple locations or product groups, and it takes a moment to find the exact view you need. A bit more personalization in dashboard layouts would make it even better Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Reviews.io helps us collect, manage, and showcase authentic customer reviews efficiently across multiple markets and touchpoints. It has streamlined our post-purchase review collection process and improved customer trust through verified, high-quality feedback. By automating review requests and integrating seamlessly with our ecommerce platform, we’ve significantly increased review volume and visibility, which directly supports conversion rates and SEO performance. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks so much for the fantastic review! We're really glad to hear the platform and integrations have made a meaningful impact and that our support team has been there when you’ve needed us.

Appreciate the note on the dashboard layout, we’ll be sure to pass that on as we continue to refine the experience.

Great to have you with us!