--- title: Reviews.io Reviews meta_title: 'Reviews.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 658 reviews by the users' company size, role or industry to find out how Reviews.io works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 658 scale: '5' date_modified: '2026-10-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Reviews.io Reviews & Product Details

Profile Status

This profile is currently managed by Reviews.io but has limited features.

Are you part of the Reviews.io team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Reviews.io.

Essentials

$29.00
300 Review Invites Per Month

Start-up

$99.00
1500 Review Invites Per Month

User Insights

Average based on 658 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Sign in to view

Per Month

Reviews.io Reviews (658)

View 1 Video Reviews
Reviews

Reviews.io Reviews (658)

View 1 Video Reviews
4.8
658 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its excellent customer support and ease of use, highlighting the responsiveness and helpfulness of the support team. Many appreciate how quickly issues are resolved, making the platform user-friendly and efficient for managing reviews. A common limitation noted is that some features are behind paywalls, which can restrict access for smaller businesses.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing Features Backed by Truly Helpful Support"
5/5
What do you like best about Reviews.io?

all the support, because there are so many amazing features and so many people that help me figure them out!

But most of all.. TRILOK!!!!!!!!!!!!!! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

that I never used it before, it's honestly too good Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy to Use with Genuinely Excellent Support"
5/5
What do you like best about Reviews.io?

It’s easy to use, straightforward for customers, and the support is genuinely excellent. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Can be very expensive for reasonably basic functionality. They really want you to get off their basic plan. Review collected by and hosted on G2.com.

Sean C.
SC
Sean C.
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Fantastic Customer Service with Expert Support"
5/5
What do you like best about Reviews.io?

Fantastic customer service - always an expert on hand to help with technical issues that need fixing quickly. In particular, Maddox is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Nothing really! I would recommend it to anyone. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Quick, Helpful Service with Friendly Staff—Trilock Is Awesome"
5/5
What do you like best about Reviews.io?

Quick, helpful service. Straight forward information provided by friendly staff. Trilock is awesome. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

So far, I haven’t found anything negative to say about review.io. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Professional and courteous services"
5/5
What do you like best about Reviews.io?

We are now fully onboard the platform and have toured the features and menus. The account provided is excellent and we have a complete overview of our customer reviews. Props to their staff, Trilok and Luna, who have been extremely courteous and caring throughout our integration to the platform. Trilok was there since the beginning and took care of our initial onboarding, while Luna filled in to fulfill additional requests. Their team was a delight to work with, and I highly recommend them to any new businesses getting on board the platform. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I found out that the previous issue I mentioned was easily rectified with the provided account. I would happily say that there is none, and the platform/service is amazing as is right now. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks for the thoughtful review - it’s fantastic to hear that you’ve had such a smooth onboarding and that the platform’s delivering what you need.

We’ll definitely pass your kind words on to Trilok and Luna - so glad that they could support your setup and ongoing requests.

Appreciate the recommendation and excited to see your presence continue to grow!

Andre R.
AR
Andre R.
Marketing Manager
Small-Business (50 or fewer emp.)
"Quick, uncomplicated help with our topics"
5/5
What do you like best about Reviews.io?

The quick and straightforward help with our topics. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Currently, I can't think of anything that could be negatively evaluated by us. Review collected by and hosted on G2.com.

MD
Meredith D.
Business Director
Small-Business (50 or fewer emp.)
"Super helpful to their clients, and their software is awesome. We love the features!"
5/5
What do you like best about Reviews.io?

The integrations and ease of use. It was easy to set up and we use it daily. The customer support is super helpful and we love all of the features. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I have not disliked much. We were disappointed that our reviews were never able to be synched to Walmart.com, but it seems there was nothing they could do. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

So glad to hear that you’re finding the platform easy to use and packed with features, and that our support team has been so helpful. Thanks for the wonderful feedback!

Alan M.
AM
Alan M.
Marketing Director
Small-Business (50 or fewer emp.)
"Very Helpful Onboarding Support and an Intuitive System"
5/5
What do you like best about Reviews.io?

very nice customer support, very helpful during our onboarding process. system is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

everything looks good for now. i have not used the tool long enough to know more. Review collected by and hosted on G2.com.

Murtaza M.
MM
Murtaza M.
GENERAL MANAGER
Construction
Mid-Market (51-1000 emp.)
"Accurate Information, Easy Setup"
5/5
What do you like best about Reviews.io?

I like that Reviews.io gives accurate information, which is really important for my needs. Also, the initial setup was very easy, which made getting started a breeze. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

i like everything about reviews.io Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks for sharing this! It's great to hear that the setup was straightforward and that the accuracy of the information has been useful for you. We really appreciate you taking the time to leave a review.

Roman M.
RM
Roman M.
Software Developer
Small-Business (50 or fewer emp.)
"User-Friendly UI and Excellent Support Make Setup a Breeze"
5/5
What do you like best about Reviews.io?

The UI is very user friendly, the support is great and their AI chatbox actually is very helpful during the setup process Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

So far I haven't found anything that I dislike Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Great to hear that the setup went smoothly and that both our team and AI chat have been a real help. We’re glad the platform’s delivering what you need - especially when it comes to building trust through Google.

Pricing Options

Pricing provided by Reviews.io.

Essentials

$29.00
300 Review Invites Per Month

Start-up

$99.00
1500 Review Invites Per Month

Grow

$299.00
5000 Review Invites Per Month
Reviews.io Comparisons
Reviews.io Features
Customer Feedback
Sentiment Analysis
Dashboard
Review Forms
Personalization
Engagement
Reviewer Validation
Response Types
Legal Agreements