Reviews.io Reviews & Product Details

Reviews.io has been an excellent tool for our business. The platform makes it simple to collect verified customer feedback and display it in a professional way that enhances brand reputation. Integration with our existing systems was seamless, and the analytics dashboard provides valuable insights into customer sentiment.

Their support team is knowledgeable and responsive, which gives us confidence that we’re backed by a strong partner. Overall, Reviews.io has helped us strengthen customer trust and improve conversions—an asset for any business serious about growth. Review collected by and hosted on G2.com.

Easy setup, advanced features cost more. Review collected by and hosted on G2.com.

Always great customer service. Fast responses and really solving issues. Review collected by and hosted on G2.com.

There's a few missing features. It would love to have Slack notifications on lower tier plans. Review collected by and hosted on G2.com.

Has been effective in raising our positive online reputation Review collected by and hosted on G2.com.

Many of the features are only available behind paywalls Review collected by and hosted on G2.com.

Speed, understanding of the concerns, real help, polite agents, features included to the plan, super easy to use the platform and adjust any needed for your business changes Review collected by and hosted on G2.com.

Not sure yet, Not sure yet, Not sure yet, Review collected by and hosted on G2.com.

Support is absolutely top-notch and truly individualized! The platform is easy to use and API very well documented. Review collected by and hosted on G2.com.

Price can be quite steep especially with API usage and large amount of orders Review collected by and hosted on G2.com.

Excellent customer service and communication. The product easy to use, integrates easily with Shopify and our other systems, with frequent feature updates that help us get the most from our reviews. Review collected by and hosted on G2.com.

No major dislikes. While occasional gremlins pop up, their customer support and dev team respond quickly and keep you well-informed throughout the process. Review collected by and hosted on G2.com.

I didnt like it. I cancelled my account via chat and they charged me again. Review collected by and hosted on G2.com.

Very slow response to questions and they are very rude. Review collected by and hosted on G2.com.

Customer service is very helpful and you get a response anytime you contact them, also lots of good product documentation explaining how to set it up, then setup and onboarding is very easy. They had the integrations and features i needed. Review collected by and hosted on G2.com.

I had to search to find how to upload my existing reviews into their system and on to my site, i think that should be a step in the onboarding process to make it easy. Review collected by and hosted on G2.com.

Reviews.io offers a clean, intuitive interface and makes it easy to collect and display authentic customer feedback. The integration options with Shopify is pretty seamless, and the support team is always quick and helpful. Great selection of widgets Review collected by and hosted on G2.com.

There’s a bit of a learning curve when setting up advanced features like widgets and API integrations, but once configured, everything runs smoothly.

There’s limited control over customizing public profile pages - more flexibility in design and layout would make the platform even better. Enhanced options for brand personalization would be a welcome improvement. Review collected by and hosted on G2.com.

we have had experiences with a range of review providers, the flexibility to use reviews, widgets and collections make the platform appealing. the fast track support is very good from our initial conversation especially from a support provider called Trilok. Review collected by and hosted on G2.com.

So far, we haven’t encountered any issues with the platform. Review collected by and hosted on G2.com.