Reviews.io Reviews & Product Details

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io.

Seller

clearer.io

Discussions

Reviews.io Community

Languages Supported

German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Rich Ball

Pricing

Pricing provided by Reviews.io.

Essentials

$29.00

300 Review Invites Per Month

Start-up

$99.00

1500 Review Invites Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 658 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Reviews.io Integrations

(23)

Integration information sourced from real user reviews.

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G2 reviews are authentic and verified.

Here's how.

Michael D.

CTO, eCommerce Manager

Small-Business (50 or fewer emp.)

12/23/2025

"A Trustworthy Platform That Delivers"

4.5/5

What do you like best about Reviews.io?

Trustworthy platform

Great overview and integrations

Easy for customers to review

Easy to integrate with Industri standards like Klaviyo etc.

Ultra fast online customer support Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Small marketshare / low brand awareness in Denmark, currently Review collected by and hosted on G2.com.

What problems is Reviews.io solving and how is that benefiting you?

Before we had a hard time getting a product review, and often only got for a single product, for the whole order.

Reviews.io made it easy for our customers to review multiple products.

We also had a hard time directing customers to the actual review submission "form" - across several of the biggest eCom platforms. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks for sharing your experience. It's great to hear that the integrations and support have made it easier for your customers to leave reviews - especially across multiple products.

We also appreciate the note on brand awareness, and we’re glad that the platform is already making a difference for your team.

Federica B.

Ecommerce marketing manager

Small-Business (50 or fewer emp.)

2/13/2026

"Great Value for Money with Innovative Features and Excellent Account Support"

5/5

What do you like best about Reviews.io?

Currently, they offer value for money compared to other platforms, and they are as innovative as anyone else on the market. We are very pleased with their account support. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

From a marketing perspective, the widgets available to integrate into Klaviyo are a bit limited. Review collected by and hosted on G2.com.

Mia R.

Social Media Exec - Customer Experience

Mid-Market (51-1000 emp.)

12/19/2024

"5 star company"

5/5

What do you like best about Reviews.io?

The platform is so easy to navigate around and use and not overly complicated. The team are always on hand for support and efficient in their responses at all times. Honestly the best review platform out there! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The AI responses are quite repetitive but understand this will probably improve over time Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

6/3/2026

"Excellent customer service at review.io – thank you, Luke!"

5/5

What do you like best about Reviews.io?

I find the customer service from review.io the best. Thank you very much, Luke, for your great help! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Sometimes we currently have technical problems, which, however, were excellently resolved by customer support. Review collected by and hosted on G2.com.

Wan T.

CS Executive

Small-Business (50 or fewer emp.)

5/26/2026

"Helpful Customer Support and a Truly Supportive Team"

5/5

What do you like best about Reviews.io?

The customer support services are helpful, and the team is supportive. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

There is nothing I dislike about Review.io. Everything is fine with me. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

3/20/2026

"Powerful Integrations, Easy Review Requests, and Truly Helpful Support"

5/5

What do you like best about Reviews.io?

Lots of integration options, great that you are able to send review requests through the platform itself. Really helpful support Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Would love more options for the time breakdown. As we like to review custom periods for our KPIS and can currently only look at 7 & 30 days, and 3 & 6 months Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

5/6/2026

"Simple, Easy-to-Use Platform with a Helpful Support Team"

5/5

What do you like best about Reviews.io?

It's a very simple and easy platform to use, and the team are very helpful at resolving any issues. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

The automated responses could be better, if i had to pick anything Review collected by and hosted on G2.com.

John Y.

Ecommerce Operations

Mid-Market (51-1000 emp.)

2/5/2026

"Simple to Use, Great Integrations, and Turns Customer Feedback into Social Proof"

5/5

What do you like best about Reviews.io?

Simple to use, great integrations, and it helps turn real customer feedback into social proof that drives confidence and conversions. I like how it can pull reviews from various platforms Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Some of the products are very code-heavy and end up requiring support to help fix issues, rather than letting you make adjustments easily on your own. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Turning real customer feedback into visible social proof is exactly what REVIEWS.io is built for, so it’s great to see that working for you! We appreciate you calling out the integrations as well.

Thanks for the note on the more technical areas - and we’re glad the team’s been able to step in when needed. We appreciate you for sharing such a thoughtful review.

Philipp S.

Founder, owner, manager

Small-Business (50 or fewer emp.)

9/11/2025

"Customer Support Satisfaction"

4.5/5

What do you like best about Reviews.io?

The credibility it provides as a company and the seamlessness of integration. Even more the customer support because they go all the way to help you with solving the problem. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

once logged in the orientation within the menu is kind of complex. I guess that could be simplified a little. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Great to hear that the platform’s integrations and credibility are helping build customer trust, and that our support team has made such an impact.

We appreciate your note on navigation and will use it to improve - thanks for the great feedback!

James N.

Co-Owner

Small-Business (50 or fewer emp.)

7/11/2025

"Amazing Customer Service!"

5/5

What do you like best about Reviews.io?

The support is top-notch! They actually call me to discuss how they can help, and it’s not a call centre! They rang me on their mobile, and I can actually get hold of them if I need to. Furthermore, they’re quick to take action and offer real support, rather than just saying "it's your issue", "upgrade your plan" or "get a developer". They genuinely go above and beyond for you. For example, my small e-commerce store has some products with like 80+ variations, and that wasn't going to work for reviews without product grouping (otherwise reviews would be for each variation, not the product as a whole). They actually enabled the feature on my account, even though it was in the next plan. They also imported my current reviews, working with me to everything was correct too.

I have to admit, I wouldn’t have stayed if it weren’t for the outstanding support from John and Trilok. Thanks heaps, guys - you’re absolute legends! You should get a raise!

The product "ReviewsIO" itself is a good product, Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Being a small business, it is quite pricey for some of the features you need in the higher plans, but that's only because we have less capital than larger companies. It is worth the money. I do wish the API wasn't locked behind such a high-cost plan, and I will admit, some of the "Grow" plan features should probably be part of the "Start-up" plan, e.g Product Grouping & Attributes. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

edit

Thanks so much for the detailed feedback - really glad the support from John and Trilok made such a difference. We’ll definitely pass your kind words on!

Great to hear product grouping and import features are helping your store get the most from reviews. And thanks for the thoughts on plan structure - feedback like this is always appreciated and helps us to improve.