--- title: Reviews.io Reviews meta_title: 'Reviews.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 652 reviews by the users' company size, role or industry to find out how Reviews.io works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 652 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Reviews.io Reviews **Vendor:** clearer.io **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 652 ## About Reviews.io REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io. ## Reviews.io Pros & Cons **What users like:** - Users highlight the **helpful customer support** of Reviews.io, praising its effectiveness and ease of use. (91 reviews) - Users value the **helpfulness of the support team** , who provide invaluable assistance in resolving issues efficiently. (53 reviews) - Users rave about the **ease of use** of Reviews.io, making it simple for customers to leave feedback effortlessly. (40 reviews) - Users praise the **exceptional helpfulness of the support team** , appreciating their quick responses and tailored assistance. (33 reviews) - Users commend the **extremely quick response time** and efficient customer support at Reviews.io, enhancing their experience. (24 reviews) - Users value the **easy integrations** of Reviews.io, facilitating seamless connectivity with platforms like Shopify and Klaviyo. (23 reviews) - Integrations (20 reviews) - Service Quality (20 reviews) - Review Management (16 reviews) - User Interface (14 reviews) **What users dislike:** - Users find the **pricing to be quite expensive** for basic features, impacting overall value perception. (11 reviews) - Users express frustration with **poor customer support** , citing ineffective communication and inconsistent assistance from support team members. (8 reviews) - Users find the **difficult setup** challenging due to a steep learning curve and limited customization options. (6 reviews) - Users find **review import coordination challenging** and seek improvements in SEO and customer profile management. (6 reviews) - Users find the **difficult navigation** challenging, with menu orientation and review submission being notably complex. (5 reviews) - Users note **integration issues** with Reviews.io, particularly finding the Klaviyo widgets somewhat limited. (5 reviews) - Users find the **limited customization** options for the reviews page and widgets somewhat inconvenient and less personalized. (5 reviews) - Users feel the lack of **missing features** like reply functions and customization options significantly limits their experience. (5 reviews) - Support Required (5 reviews) - Usage Difficulty (4 reviews) ## Reviews.io Reviews ### 1. Reliable review platform with great integrations and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Reviews.io?** Reviews.io offers a clean, intuitive interface and makes it easy to collect and display authentic customer feedback. The integration options with Shopify is pretty seamless, and the support team is always quick and helpful. Great selection of widgets **What do you dislike about Reviews.io?** There’s a bit of a learning curve when setting up advanced features like widgets and API integrations, but once configured, everything runs smoothly. There’s limited control over customizing public profile pages - more flexibility in design and layout would make the platform even better. Enhanced options for brand personalization would be a welcome improvement. **What problems is Reviews.io solving and how is that benefiting you?** Reviews.io helps us collect and manage authentic customer feedback efficiently. It provides the tools we need to automate review requests, analyze sentiment, and showcase reviews effectively across platforms. **Official Response from Ruby Branston:** > We really appreciate you taking the time to share such detailed feedback. It's great to hear that the integrations, interface, and support team are all working well for you. Thanks as well for calling out the learning curve and personalisation limits - insights like that help us to keep improving. Delighted to know that the platform’s delivering real value for your team overall. ### 2. Easy to use and helpful support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Reviews.io?** we have had experiences with a range of review providers, the flexibility to use reviews, widgets and collections make the platform appealing. the fast track support is very good from our initial conversation especially from a support provider called Trilok. **What do you dislike about Reviews.io?** So far, we haven’t encountered any issues with the platform. **What problems is Reviews.io solving and how is that benefiting you?** The review collection and Google advertising partner features seem highly appealing to us. **Official Response from Ruby Branston:** > It’s great to hear how the flexibility of the platform has stood out for you. We’re also really pleased Trilok was able to support you early on, we’ll be sure to pass that along! Thanks for sharing your experience, and we’re glad that REVIEWS.io is ticking the right boxes for you so far. ### 3. Amazing Features Backed by Truly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Reviews.io?** all the support, because there are so many amazing features and so many people that help me figure them out! But most of all.. TRILOK!!!!!!!!!!!!!! **What do you dislike about Reviews.io?** that I never used it before, it's honestly too good **What problems is Reviews.io solving and how is that benefiting you?** Tracking reviews per product, UGC content, Email requests, etc. ### 4. Easy to Use with Genuinely Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Reviews.io?** It’s easy to use, straightforward for customers, and the support is genuinely excellent. **What do you dislike about Reviews.io?** Can be very expensive for reasonably basic functionality. They really want you to get off their basic plan. **What problems is Reviews.io solving and how is that benefiting you?** Adds confidence to our customers purchase journey. We sell expensive products, so knowing we wont let them down is good. ### 5. Fantastic Customer Service with Expert Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sean C. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Reviews.io?** Fantastic customer service - always an expert on hand to help with technical issues that need fixing quickly. In particular, Maddox is fantastic! **What do you dislike about Reviews.io?** Nothing really! I would recommend it to anyone. **What problems is Reviews.io solving and how is that benefiting you?** It helps us automate review sends, integrate smoothly with our site, and use review boosters. ### 6. Quick, Helpful Service with Friendly Staff—Trilock Is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Reviews.io?** Quick, helpful service. Straight forward information provided by friendly staff. Trilock is awesome. **What do you dislike about Reviews.io?** So far, I haven’t found anything negative to say about review.io. **What problems is Reviews.io solving and how is that benefiting you?** We’re in the process of migrating from another review platform to reviews.io so we can get our Google ratings. ### 7. Professional and courteous services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Reviews.io?** We are now fully onboard the platform and have toured the features and menus. The account provided is excellent and we have a complete overview of our customer reviews. Props to their staff, Trilok and Luna, who have been extremely courteous and caring throughout our integration to the platform. Trilok was there since the beginning and took care of our initial onboarding, while Luna filled in to fulfill additional requests. Their team was a delight to work with, and I highly recommend them to any new businesses getting on board the platform. **What do you dislike about Reviews.io?** I found out that the previous issue I mentioned was easily rectified with the provided account. I would happily say that there is none, and the platform/service is amazing as is right now. **What problems is Reviews.io solving and how is that benefiting you?** Reviews.io is able to highlight actual customer experiences, whether good or bad. It focuses on an easy 5 star system to indicate how satisfied the customer is. This helps us immensely because potential buyers or sellers on the site are able to see if the site is a good fit for their game trading activities. The site appears frequently on Google and helps establish our presence. **Official Response from Ruby Branston:** > Thanks for the thoughtful review - it’s fantastic to hear that you’ve had such a smooth onboarding and that the platform’s delivering what you need. We’ll definitely pass your kind words on to Trilok and Luna - so glad that they could support your setup and ongoing requests. Appreciate the recommendation and excited to see your presence continue to grow! ### 8. Quick, uncomplicated help with our topics **Rating:** 5.0/5.0 stars **Reviewed by:** Andre R. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Reviews.io?** The quick and straightforward help with our topics. **What do you dislike about Reviews.io?** Currently, I can't think of anything that could be negatively evaluated by us. **What problems is Reviews.io solving and how is that benefiting you?** We currently had questions about our star ratings on Google and on the widget. ### 9. Super helpful to their clients, and their software is awesome. We love the features! **Rating:** 5.0/5.0 stars **Reviewed by:** Meredith D. | Business Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Reviews.io?** The integrations and ease of use. It was easy to set up and we use it daily. The customer support is super helpful and we love all of the features. **What do you dislike about Reviews.io?** I have not disliked much. We were disappointed that our reviews were never able to be synched to Walmart.com, but it seems there was nothing they could do. **What problems is Reviews.io solving and how is that benefiting you?** It gives us a great platform to answer reviews, and use them on our website and on our social media and email blasts. **Official Response from Ruby Branston:** > So glad to hear that you’re finding the platform easy to use and packed with features, and that our support team has been so helpful. Thanks for the wonderful feedback! ### 10. Very Helpful Onboarding Support and an Intuitive System **Rating:** 5.0/5.0 stars **Reviewed by:** Alan M. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Reviews.io?** very nice customer support, very helpful during our onboarding process. system is pretty intuitive. **What do you dislike about Reviews.io?** everything looks good for now. i have not used the tool long enough to know more. **What problems is Reviews.io solving and how is that benefiting you?** helping us import our reviews into tiktook ### 11. Accurate Information, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Murtaza M. | GENERAL MANAGER, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Reviews.io?** I like that Reviews.io gives accurate information, which is really important for my needs. Also, the initial setup was very easy, which made getting started a breeze. **What do you dislike about Reviews.io?** i like everything about reviews.io **What problems is Reviews.io solving and how is that benefiting you?** I use Reviews.io for getting accurate information and enhancing my knowledge of the product and awareness. **Official Response from Ruby Branston:** > Thanks for sharing this! It's great to hear that the setup was straightforward and that the accuracy of the information has been useful for you. We really appreciate you taking the time to leave a review. ### 12. User-Friendly UI and Excellent Support Make Setup a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Roman M. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Reviews.io?** The UI is very user friendly, the support is great and their AI chatbox actually is very helpful during the setup process **What do you dislike about Reviews.io?** So far I haven't found anything that I dislike **What problems is Reviews.io solving and how is that benefiting you?** Being a trusted partner for google, we can trust the reviews will show up in google shopping and google results. **Official Response from Ruby Branston:** > Great to hear that the setup went smoothly and that both our team and AI chat have been a real help. We’re glad the platform’s delivering what you need - especially when it comes to building trust through Google. ### 13. Very Good Support and a Solid User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis G. | E-Com Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Reviews.io?** Very good support! The team helped me out with every question **What do you dislike about Reviews.io?** Probably at the begining a bit much, cause there are a lot of areas where you can do anything, but still a good UI **What problems is Reviews.io solving and how is that benefiting you?** Trust in our Products. **Official Response from Ruby Branston:** > Really appreciate you sharing this. It sounds like the team were able to answer everything clearly, and that once you got familiar with the platform, the UI made things easy to manage. Helping you to build trust in your products is exactly what we’re here for! ### 14. Outstanding Customer Service That Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Head of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Reviews.io?** amazing customer service. really really good **What do you dislike about Reviews.io?** The only thing would be the invites sending to my tiktok customers but this has now been sorted **What problems is Reviews.io solving and how is that benefiting you?** helping me show my reviews **Official Response from Ruby Branston:** > Really appreciate you sharing this - it's great to hear that the support team made such a strong impression! And it’s good to know that the TikTok invite issue is now sorted on your side. Thanks for taking the time to leave a review. ### 15. Very Efficient, Speedy Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Reviews.io?** Very efficient and speedy support, could sort all my issues with a simple chat **What do you dislike about Reviews.io?** Would be great if there was an integration with Bazaarvoice **What problems is Reviews.io solving and how is that benefiting you?** Reviews.io is helping consolidate all our reviews in one place and show them on our website **Official Response from Ruby Branston:** > We're glad that our support team could get everything sorted quickly. It’s great to hear that REVIEWS.io is helping you bring all your reviews together, and we’ll keep your integration feedback in mind as we move forward. Thank you! ### 16. Very helpful support, addressed all issues for me **Rating:** 4.0/5.0 stars **Reviewed by:** Norley T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Reviews.io?** Unlike Trustpilot they do not 'own' your companies reviews (basically meaning that they can't hold you to ransom and prevent you leaving their platform). Fantastic value and more features as well, no locked in long term contract. **What do you dislike about Reviews.io?** It seems that the carousel widgets do not allow a star filter, meaning negative reviews will be displayed to customers on site **What problems is Reviews.io solving and how is that benefiting you?** Repuation ownership **Official Response from Ruby Branston:** > Great to hear that our support team were able to get everything sorted for you. We’re especially glad you see the value in owning your reviews - it’s something we strongly believe in, and we’re proud to deliver more features and flexibility without the lock-ins. Appreciate your note on widgets too, transparency is important to us and feedback like this helps us to shape future improvements. Thanks for the fantastic review! ### 17. Makes collecting and showcasing reviews super easy **Rating:** 5.0/5.0 stars **Reviewed by:** Florian S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Reviews.io?** The interface is intuitive and clean, making it easy to collect, manage, and display customer reviews across platforms. I especially like the integration options - we connected it with our Shopify store in minutes. The automation features for sending review requests are a huge timesaver and have helped us get more high-quality feedback without any extra effort. **What do you dislike about Reviews.io?** The analytics dashboard could be a bit more detailed. It gives you the basics, but if you want more advanced breakdowns or filtering options, you might feel a bit limited. Also, some templates for review widgets feel a little outdated and could use fresher design options. **What problems is Reviews.io solving and how is that benefiting you?** We needed a reliable way to build trust and social proof with potential customers. Reviews.io helps us automate the review collection process and showcase positive feedback directly on our site, which has improved our conversion rates. It also gives us insights into customer satisfaction and product performance, helping us make better business decisions. **Official Response from Ruby Branston:** > Thanks so much for the kind words! We’re glad the Shopify integration and automation features are making a real difference. Appreciate the feedback on analytics and widgets - we’re always looking for ways to improve, and we’ll pass this on to the team. Great to have you with us! ### 18. Super Quick, Efficient Chat Support That Solves Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle O. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Reviews.io?** The support received on the chat is super quick and efficient. Nothing seems to be a problem! **What do you dislike about Reviews.io?** Typos or small errors in reviews can't be fixed. **What problems is Reviews.io solving and how is that benefiting you?** Reviews.io helps us gain more, better product reviews on our ecommerce site. **Official Response from Ruby Branston:** > Thanks for the great feedback! It’s good to hear that the chat support has been quick and effective, and that the platform’s helping you collect more quality product reviews. We appreciate the note on editing reviews too, insights like that are always helpful as we continue to improve. ### 19. Quick, Efficient Support Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** Scott B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Reviews.io?** Quick, efficient support for any issues. **What do you dislike about Reviews.io?** Nothing to dislike about reviews. Been happy with everything **What problems is Reviews.io solving and how is that benefiting you?** Helping us build trust with customers ### 20. User-Friendly Experience with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Reviews.io?** User-friendly, reliable, and backed by genuinely helpful support. Highly recommend **What do you dislike about Reviews.io?** SEO for reviews could be improved in the Australian market. **What problems is Reviews.io solving and how is that benefiting you?** t simplifies review requests and automates them without being intrusive, so you get more authentic feedback from customers. The platform also makes it easy to showcase star ratings, photo/video reviews, and Q&A on product pages, which increases credibility and helps shoppers decide faster. **Official Response from Ruby Branston:** > We love hearing how REVIEWS.io is fitting into your setup! Making review requests easy (without annoying customers) and helping shoppers decide faster is exactly the goal. Thanks as well for calling out the SEO side in Australia, we’ll keep that in mind as we continue to improve. ### 21. Great Support-Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Reviews.io?** When it comes to support questions, issues are resolved very quickly and you don't have to wait long for someone to assist you. **What do you dislike about Reviews.io?** I think the individual features could be a little clearer and easier to use. **What problems is Reviews.io solving and how is that benefiting you?** I use reviews.io to create review invitations and manage our product and company reviews. **Official Response from Ruby Branston:** > Thanks so much for the great review! We're really glad our support team is delivering for you. Appreciate the feedback on feature clarity too - it's noted and helpful as we keep improving the platform. ### 22. Reliable, easy-to-use platform with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Reviews.io?** Reviews.io offers a smooth and intuitive user interface that makes collecting and managing reviews effortless. The integration with our ecommerce platform was seamless with the dynamic link integration. I also appreciate the flexibility in how we can display and syndicate reviews across channels. Their support team is responsive, knowledgeable, and always eager to help **What do you dislike about Reviews.io?** the dashboard can feel a bit cluttered when managing multiple locations or product groups, and it takes a moment to find the exact view you need. A bit more personalization in dashboard layouts would make it even better **What problems is Reviews.io solving and how is that benefiting you?** Reviews.io helps us collect, manage, and showcase authentic customer reviews efficiently across multiple markets and touchpoints. It has streamlined our post-purchase review collection process and improved customer trust through verified, high-quality feedback. By automating review requests and integrating seamlessly with our ecommerce platform, we’ve significantly increased review volume and visibility, which directly supports conversion rates and SEO performance. **Official Response from Ruby Branston:** > Thanks so much for the fantastic review! We're really glad to hear the platform and integrations have made a meaningful impact and that our support team has been there when you’ve needed us. Appreciate the note on the dashboard layout, we’ll be sure to pass that on as we continue to refine the experience. Great to have you with us! ### 23. Great platform & great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Denise H. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Reviews.io?** New customers are more likely to purchase if they can read reviews from real customers. Reviews are an invaluable asset on our website. **What do you dislike about Reviews.io?** Sometimes, emails sent to customers end up in their spam folders. **What problems is Reviews.io solving and how is that benefiting you?** New customers are interested in hearing from people who have real experience using our products. **Official Response from Ruby Branston:** > So glad to hear that reviews are proving such a valuable asset for building customer trust and driving new purchases. Thanks for the note on emails - and for sharing such great feedback overall! ### 24. Advanced features and lightning fast support! **Rating:** 5.0/5.0 stars **Reviewed by:** Todd S. | Director of Innovation and Market Insights, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Reviews.io?** The support team at Reviews.io is incredibly responsive, handling every request I send with lightning-fast efficiency. The platform itself is packed with powerful features that exceed our current needs, giving us confidence that it will scale seamlessly as our team grows. As we become more strategic in leveraging reviews and snippets across our website, we know Reviews.io will provide the flexibility and customization needed to enhance engagement and create a better buying experience. **What do you dislike about Reviews.io?** My only complaint is that there is no real-time WYSIWYG editor for making live updates. The code has to be generated and then placed into our code by our developers. **What problems is Reviews.io solving and how is that benefiting you?** After a website migration, we lost all ability to show the reviews we had gathered in our very dated ERP for many years in business. ReviewsIO has been able to validate these reviews, link them to our user generated content, and get them live on our new website. **Official Response from Ruby Branston:** > Thanks for your feedback! Great to hear our support team has been helpful and that the platform is working well for you. We appreciate your input and are always looking to improve - your insights are valuable to us. Looking forward to supporting your growth! ### 25. Quality Platform, and Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tim F. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Reviews.io?** The platform allows us to easily showcase reviews on our website, across Google, through the use of intuitive widgets. We have loved the journey of growing our company and product reviews, and our customers are complimentary of the journey also. Special shoutout to Trilok in Support for his patience and guidence on the migration process onto our new website - thanks again for the support and look forward to growing our reviews and recommendations through your platform. **What do you dislike about Reviews.io?** There is nothing I could write in this field at this time, that is negative about the platform. Working really well for us! **What problems is Reviews.io solving and how is that benefiting you?** Allowing us to own our reviews, and help with conversions by providing customers with real time data and user experiences! **Official Response from Ruby Branston:** > Thanks so much for the kind words - great to hear the platform’s working well and helping you grow reviews across your site and Google. Really appreciate the shoutout for Trilok too - we’ll be sure to pass it on. Excited to see your review journey continue! ### 26. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Reviews.io?** Trilok and the team are very helpful and attentive and will respond quickly and friendly to an issues or queries. **What do you dislike about Reviews.io?** Nothing it's a great service and we are happy with it. **What problems is Reviews.io solving and how is that benefiting you?** The team at Reviews.IO are extremely helpful and supportive! **Official Response from Ruby Branston:** > Thanks for the kind words! It's great to hear that Trilok and the team have been so responsive and helpful - we’ll be sure to pass that along. We really appreciate you taking the time to share your experience. ### 27. Fantastic Moderation and Second-to-None Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Reviews.io?** They moderate unfair reviews without me having to intervene and the help you receive from Customer Support (Maddox in this instance) is second to none. Fantastic! **What do you dislike about Reviews.io?** The AI could be a bit more intuitive but other than that, nothing. **What problems is Reviews.io solving and how is that benefiting you?** They helped me set up an A/B split test for my product reviews. **Official Response from Ruby Branston:** > We really appreciate you sharing this! It's great to hear that our moderation and support have made such a difference, and we’ll be sure to pass your shoutout on to Maddox. Thanks as well for the note on AI - we’ll take that into consideration as things continue to evolve. ### 28. Very happy with Reviews.io **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie W. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Reviews.io?** Have experienced incredible service since recently signing up with Reviews.io. The onboarding and dedicated account manager was excellent, and the technical team were very helpful and responsive in ironing out any issues. The features are great and has helped us generate a lot more reviews in the short time we've had it live. Overall, very happy with the platform and support! **What do you dislike about Reviews.io?** Wish we'd signed up sooner. No complaints so far. **What problems is Reviews.io solving and how is that benefiting you?** Showcasing Reviews on our website in a more appealing way including featuring UGC. The email flows are helping to generate far more reviews than we've received in the past. **Official Response from Ruby Branston:** > Love hearing this - thanks so much for the fantastic review! We’re really pleased the onboarding and support teams have made a strong start, and that the platform’s already helping to boost your review volume and showcase UGC in a more impactful way. Also, “wish we’d signed up sooner” might just be our favourite kind of feedback! Great to have you on board. ### 29. Great Customer Support and Seamless Shopify Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Reviews.io?** The customer support and Shopify integration. Trilok was a huge help to us! **What do you dislike about Reviews.io?** The app inside Shopify is a bit clunky, but easier to use when you get the hang of it. **What problems is Reviews.io solving and how is that benefiting you?** Helping us acquire high-quality reviews to support the growth of our business. ### 30. Really helpful customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Reviews.io?** Integration can be confusing with a new platform but whatever the subscription you opt for the customer support via their chat function is easy to use and there is no limit to the amount of times I can go on the chat or the amount of questions I ask. **What do you dislike about Reviews.io?** Branding aesthetics can't be changed on the profile page **What problems is Reviews.io solving and how is that benefiting you?** It is allowing a super straight forward reviewing process for our customers to review both products and our company. **Official Response from Ruby Branston:** > Great to hear that our support team have been so helpful during setup. Thanks as well for the note on branding - feedback like this is always useful as we look to improve. ### 31. The Reviews.io support helped me very quickly and to my utmost satisfaction. **Rating:** 5.0/5.0 stars **Reviewed by:** Finn H. | Kaufmann im E-commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Reviews.io?** Reviews.io makes it easy to transfer reviews from other platforms. The support always responds extremely quickly and helps wherever possible. The integration of Reviews.io with Shopify is also very simple and leaves nothing to be desired. The various widgets are easy to implement and greatly facilitate the work. **What do you dislike about Reviews.io?** Some functions (e.g., product grouping) are behind a paywall. **What problems is Reviews.io solving and how is that benefiting you?** Collect customer reviews and display them on Shopify with a good design. Reviews.io does exactly that. **Official Response from Ruby Branston:** > Love this - thanks for the detailed feedback! It’s great to hear the Shopify integration, widgets, and support are all working well for you. That’s exactly the kind of experience we want to deliver. Thanks also for the note on feature access - feedback like that really helps. ### 32. Good tool and top-class support **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas W. | Shareholder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2025 **What do you like best about Reviews.io?** We are quite new to Reviews.io and are still collecting experience. We had a few initial problems with understanding and then used the chat support function. Our support agent Trilok was extremely friendly and helpful and had a solution for everything. Also setup is quite easy and the ReviewBooster a very good tool to start out with some Reviews if you already have a few customers. **What do you dislike about Reviews.io?** The lowest entry level for subscriptions is 1,500 invitations, which we consider to be very high, especially for young companies. And on that lowest level there are still quite a bit of restrictions (eMail-Templates, etc.) **What problems is Reviews.io solving and how is that benefiting you?** Reviews.io is helping us collecting feedbacks from our customers and understanding where there is room for improvement. **Official Response from Ruby Branston:** > Glad to hear you're finding REVIEWS.io useful and that Trilok was able to provide great support! The Review Booster is a great way to get started, and we’re happy it's been helpful. We appreciate your feedback on the subscription levels and limitations - it's valuable input, and we'll take it into consideration. Thanks for sharing your experience! ### 33. Exceptional Support and Responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie B. | Senior Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Reviews.io?** Very responsive to queries and helpful. Especially Trilok, who offered exceptional service. **What do you dislike about Reviews.io?** Nothing to report so far everyone has been helpful. **What problems is Reviews.io solving and how is that benefiting you?** Integration with Klaviyo review flows. **Official Response from Ruby Branston:** > Great to hear that the team has been so responsive, and lovely to see Trilok’s support mentioned by name. Thanks for taking the time to leave a review, we really appreciate it. ### 34. Brilliantly Simple with Outstanding Support from Reviews.io **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Reviews.io?** Very simple to use. Jenson was a massive help from the support team to help us get our account up and running and answered all our questions very quickly and accurately. Would recommend Reviews.io **What do you dislike about Reviews.io?** Nothing at all, its been brilliant so far. **What problems is Reviews.io solving and how is that benefiting you?** Helping us get customer feedback **Official Response from Ruby Branston:** > So glad to hear things have been running smoothly and that Jenson was able to get you set up so quickly. Thanks for the great feedback - we really appreciate the recommendation! ### 35. Super easy to use + helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Reviews.io?** Easy to use, really cost effective and the team are really helpful. **What do you dislike about Reviews.io?** I haven't encountered any issues yet, its been really easy to use and set-up. **What problems is Reviews.io solving and how is that benefiting you?** We switched from our current provider (yotpo) as they are ending their email product. The switch has been really simple so far. We needed a cost effective solution that works with shopify email, has a UGC tool and is easy to use. **Official Response from Ruby Branston:** > We’re so glad that the move over has been simple and that our team has been able to support you. Thanks for trusting us - we’re excited to support you going forward! ### 36. Outstanding Interface, Tools, and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Josh D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Reviews.io?** Great interface, tools, and support. Recommend. **What do you dislike about Reviews.io?** I haven't found a downside. Highly recommend. **What problems is Reviews.io solving and how is that benefiting you?** Growing reviews of our products and our company. **Official Response from Ruby Branston:** > Thanks for taking the time to leave a review, it’s great to hear that the platform and support team have worked well for you. We're glad it’s helping you to build up those product and company reviews. ### 37. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Reviews.io?** Setting things up, including filters and similar features, is usually straightforward. I also find the price reasonable for the services provided. You have the best support chat and team for all times! **What do you dislike about Reviews.io?** I wish there were more options for personalisation like widgets and email templates, and some aspects feel a bit odd. For instance, it would be much more convenient if invitations and reminders could be sent directly from the email templates rather than having to go through the flow. **What problems is Reviews.io solving and how is that benefiting you?** Review widgets for web for a fair price **Official Response from Ruby Branston:** > Thanks so much for the detailed feedback! We’re really glad setup has been straightforward, the pricing works well for you, and that our support team have been such a help. Appreciate your note on personalisation and email flows - we’ll keep that in mind as we continue to make the platform easier to tailor to your needs. ### 38. Exceptional customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Emil . | eCommerce Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Reviews.io?** Their platform is really good and intuitive. The ease of use is incredible. However their customer service is why we definetly would recommend Reviews.io. They have quick and fast replies with even faster problem solving. **What do you dislike about Reviews.io?** More support for other languages, however they are quick to make changes per request so i dont really see it as an issue **What problems is Reviews.io solving and how is that benefiting you?** We want to show potential customers that we have a good customer service and that our products are of good quality with good support. **Official Response from Ruby Branston:** > Thanks so much for the kind words! We’re really glad the platform’s been easy to use and that our support team has made a great impression. Appreciate the recommendation - it means a lot! ### 39. Level Up Your Reviews **Rating:** 4.0/5.0 stars **Reviewed by:** G H. | Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Reviews.io?** Multitude of features that really take your Reviews to the next level allowing you to play with the big boys. Support is spot on and is always ready to help you, they really do have your back. **What do you dislike about Reviews.io?** To get the best of reviews.io you really need to refine your setup as out of the box it's likley not going to give you the outcome you may be looking for. Also some of the widgets cant be saved when customising, meaning if you setup a widget in exactly how you like it, it may not be avaiable the next time you want to update it, ultimatley, starting from scratch, unless you know code. **What problems is Reviews.io solving and how is that benefiting you?** Review syndication to Google merchant centre. Allowing users to split review invites across different platforms, while ensuring you can consolidate them in one place. **Official Response from Ruby Branston:** > Thanks for your feedback. We're glad to hear that our features and support are helping take your reviews to the next level. We appreciate your insights on setup and widget customization - we’re always working to improve. ### 40. Awsome Customer Support from Jenson **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | Head of ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Reviews.io?** I do not usually look after the account so when I was lost 10 min into looking at something I jumped on live chat and Jension popped up literally within 60 sec my problem was solved. Amazing response time in this day and age. **What do you dislike about Reviews.io?** I'm not sure I have any negatives to say great service **What problems is Reviews.io solving and how is that benefiting you?** It helps us display and manage our reputation **Official Response from Ruby Branston:** > Thanks so much for the kind words! Delighted to hear Jenson was able to jump in and help so quickly - we’ll make sure he sees this. Great to know REVIEWS.io is helping you manage your reputation with ease too! ### 41. Awesome Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Giacinto S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Reviews.io?** Trilok was amazing! He helped me a lot. Thanks so much for that incredible service! **What do you dislike about Reviews.io?** nothing! actually all perfect. there is nothing I could say about. **What problems is Reviews.io solving and how is that benefiting you?** it helps me to show other customers all reviews about different products **Official Response from Ruby Branston:** > We’re so glad Trilok could give you such incredible service - we’ll be sure to pass on your kind words! Thanks for the glowing feedback. ### 42. Very helpful and understanding **Rating:** 5.0/5.0 stars **Reviewed by:** nick m. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Reviews.io?** jenson was especially helpful. also found the general chat support very easy. **What do you dislike about Reviews.io?** i don't really dislike anything so far all good **What problems is Reviews.io solving and how is that benefiting you?** to show our customers we are trustworthy. **Official Response from Ruby Branston:** > So glad to hear that Jenson and the support team have been so helpful! Thanks for the kind words - we’re thrilled that REVIEWS.io is helping you to build trust with your customers. ### 43. So helpful (and fast) fixing an important issue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Reviews.io?** so responsive. i spent a day trying to install something and when i had completley lost hope that it would ever work i reached out. Trilok was amazing resolving the issue - it was complicated and they were so patient to make sure it worked as expected. It also helped convince me to upgrade my plan to utilize additional features. Im very happy i chose reviews.io **What do you dislike about Reviews.io?** i wish there was an integration with shopify inbox to be able to nudge people to write a review - either when chatting in if they had placed a previous order -or- as a pop up on the site to review a previous order if they have come back to the site. **What problems is Reviews.io solving and how is that benefiting you?** customers need to see trusted reviews - both to buy and know how products fit and what to expect. **Official Response from Ruby Branston:** > Thank you for your feedback! We’re thrilled that Trilok could resolve the issue quickly and that you’re now able to take full advantage of our features. We appreciate your suggestion for a Shopify Inbox integration and will pass it along to our team. If you need any further assistance, we’re always here to help! ### 44. Simple interface and quick help in live chat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Reviews.io?** Simple and understandable user interface, quick help when needed in the live chat. **What do you dislike about Reviews.io?** I think there are no weaknesses in this evaluation. **What problems is Reviews.io solving and how is that benefiting you?** Simplification of the rating system for the users of our website. **Official Response from Ruby Branston:** > Thanks for sharing this! We really appreciate the kind words about the platform and our support team - it's great to hear that it’s been easy to use and working well for you. ### 45. Great Support—Trilok Was Incredibly Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Reviews.io?** The support is great. Especially Trilok helped me much **What do you dislike about Reviews.io?** Sometimes overwhelming with code implementation **What problems is Reviews.io solving and how is that benefiting you?** reviews for my products and shop **Official Response from Ruby Branston:** > Glad Trilok was able to help you out - we’ll make sure he sees this. We appreciate you sharing your experience, and it’s great to know that REVIEWS.io is supporting reviews across your store. ### 46. Responsive, friendly, and knowledgeable support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Reviews.io?** The platform is very easy to use, with many customizable elements, and has allowed us to quickly increase our customer reviews at an extremely fast pace. The support team is very responsive (especially Mr. Trilok and Mr Maddox), and they have in-depth knowledge of the platform, ensuring quick assistance in case of any issues. **What do you dislike about Reviews.io?** In the future, I would like Reviews.io to dive deeper into the data related to template performance by country, and develop more precise analysis tools and more detailed insights into the invitation history. **What problems is Reviews.io solving and how is that benefiting you?** Requesting customer reviews has always been a delicate task and a productivity loss for our sales team, who used to spend time asking customers one by one to leave a review. The great strength of Reviews.io is the assisted automation of review email sending. **Official Response from Ruby Branston:** > Thanks for your review! We're thrilled that REVIEWS.io has made collecting reviews easier and that our support team have been so helpful. We appreciate your feedback on deeper data insights and template performance by country - this is really valuable, and we'll certainly take it into consideration for future improvements! ### 47. As always, amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Abbie B. | CEO Click Style, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Reviews.io?** I love that Reviews.io are responsive and are available to help me out with any issues or questions I may have. **What do you dislike about Reviews.io?** Nothing, they are great, amazing customer service and very helpful. **What problems is Reviews.io solving and how is that benefiting you?** Helping me upgrade my package to get more monthly reviews. **Official Response from Ruby Branston:** > So glad to hear that our team’s responsiveness has made such a difference. Thanks for the fantastic feedback - we’re always happy to help you get the most out of REVIEWS.io! ### 48. Excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Reviews.io?** Shout out to Trilok for excellent customer support and guiding me with setting up review flows. I've found the Reviews.io platform relatively easy to navigate and set up. It's quite a comprehensive platform with lots of cool features for the front end of your website. The whole customer support team has been very responsible and helpful. **What do you dislike about Reviews.io?** Little bit of a learning curve but worth persisting with it and asking for help. **What problems is Reviews.io solving and how is that benefiting you?** Customer reviews and follow ups, social proof on our website. **Official Response from Ruby Branston:** > Really appreciate the feedback! Great to hear the platform’s working well and that you’ve had a smooth setup experience. We’ll definitely pass the shoutout on to Trilok and the support team. And thanks for flagging the learning curve - always helpful to know. ### 49. Probably the best reviews platform out there **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph M. | Ecommerce & SEO Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Reviews.io?** Been using Reviews.io for a decade now, and I've always found them to be fantastically warm and supportive, as well as prompt when dealing with any issues **What do you dislike about Reviews.io?** Nothing yet springs to mind. But if we were to extend our plan, this would end up becoming costly for us **What problems is Reviews.io solving and how is that benefiting you?** Solving issues quickly **Official Response from Ruby Branston:** > A decade with us - that means a lot. Thanks for your continued trust and for the fantastic review! It’s great to hear our team’s warmth and responsiveness have stood the test of time. We totally get the concerns around cost when scaling, and it’s something we’re always mindful of as we grow with our customers. ### 50. A great review platform **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Reviews.io?** It has a simple easy to understand interface and connects seamlessly to our M2 platform. It doesn't require and developer input to set up. **What do you dislike about Reviews.io?** The start up monthly plan doesn't include the M2 connector which it used to do. **What problems is Reviews.io solving and how is that benefiting you?** Growing our online reputation and helping with Google rankings **Official Response from Ruby Branston:** > Really appreciate you taking the time to leave this review! Great to hear the platform’s been easy to work with - especially the M2 connection and simple setup. We hear you on the starter plan change. It’s helpful feedback, and we’ll keep it in mind as we continue to shape our offerings. - [View Reviews.io pricing details and edition comparison](https://www.g2.com/products/reviews-io/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+06%3A06%3A20+-0500&secure%5Bsession_id%5D=f160c891-bc36-498c-900a-b369bd993d25&secure%5Btoken%5D=56daea8e95b55c1328d30d52cfe537032c06e01756dc57ff0bd1d8eda595a30a&format=llm_user) ## Reviews.io Integrations - [Attentive](https://www.g2.com/products/attentive/reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - [Boost AI Search & Discovery](https://www.g2.com/products/boost-ai-search-discovery/reviews) - [CS-Cart Multi-Vendor](https://www.g2.com/products/cs-cart-multi-vendor/reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - [EKM](https://www.g2.com/products/ekm/reviews) - [Flutter](https://www.g2.com/products/flutter/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Gorgias](https://www.g2.com/products/gorgias/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Nosto](https://www.g2.com/products/nosto/reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - [Rebuy](https://www.g2.com/products/rebuy/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Searchanise](https://www.g2.com/products/searchanise/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopware](https://www.g2.com/products/shopware/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## Reviews.io Features **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - Reminders - Review Monitoring - Email Reminders - Monitoring - Performance Metrics - Surveys & Feedback - Activity Tracking - Data Import/Export - Review Notification - Reporting & Statistics - Feedback Management - AI Copilot - Real-Time Analytics - Survey/Poll Management - Activity Dashboard - SMS Messaging - CRM - Visual Analytics - Purchasing & Receiving - Real-Time Notifications - Customizable Reports - Response Management - Customizable Branding - SEO Management - Engagement Tracking - Review Badge Management - Negative Feedback Management - Social Sharing - Real-Time Data - Dashboard - Communication Management - Sentiment Analysis - Alerts/Notifications - Customizable Templates - Commenting/Notes - Template Management - Customer Experience Management - Social Promotion - Campaign Management - Email Management - Review Request - Multi-Location - Multi-Channel Campaigns - Chat/Messaging **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Use Cases** - E-commerce - Retail - Customer Service **Administration** - Incentives - Syndication - Insights - Content **Display Options** - Badges - Widgets - Third-Party Integrations - Marketing - Social Media Integration **Generative AI** - AI Text Generation - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top Reviews.io Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,070 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) - 4.7/5.0 (421 reviews)