--- title: Reviews.io Reviews meta_title: 'Reviews.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 658 reviews by the users' company size, role or industry to find out how Reviews.io works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 658 scale: '5' date_modified: '2026-10-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Reviews.io Reviews & Product Details

Profile Status

This profile is currently managed by Reviews.io but has limited features.

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Pricing

Pricing provided by Reviews.io.

Essentials

$29.00
300 Review Invites Per Month

Start-up

$99.00
1500 Review Invites Per Month

User Insights

Average based on 658 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Reviews.io Reviews (658)

View 1 Video Reviews
Reviews

Reviews.io Reviews (658)

View 1 Video Reviews
4.8
658 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its excellent customer support and ease of use, highlighting the responsiveness and helpfulness of the support team. Many appreciate how quickly issues are resolved, making the platform user-friendly and efficient for managing reviews. A common limitation noted is that some features are behind paywalls, which can restrict access for smaller businesses.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Sophie B.
SB
Sophie B.
Senior Marketing Coordinator
Small-Business (50 or fewer emp.)
"Exceptional Support and Responsiveness"
5/5
What do you like best about Reviews.io?

Very responsive to queries and helpful. Especially Trilok, who offered exceptional service. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Nothing to report so far everyone has been helpful. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Great to hear that the team has been so responsive, and lovely to see Trilok’s support mentioned by name.

Thanks for taking the time to leave a review, we really appreciate it.

CP
Chris P.
Marketing
Small-Business (50 or fewer emp.)
"Brilliantly Simple with Outstanding Support from Reviews.io"
5/5
What do you like best about Reviews.io?

Very simple to use. Jenson was a massive help from the support team to help us get our account up and running and answered all our questions very quickly and accurately. Would recommend Reviews.io Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

Nothing at all, its been brilliant so far. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

So glad to hear things have been running smoothly and that Jenson was able to get you set up so quickly. Thanks for the great feedback - we really appreciate the recommendation!

Verified User in Computer Games
CC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"Super easy to use + helpful team"
5/5
What do you like best about Reviews.io?

Easy to use, really cost effective and the team are really helpful. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I haven't encountered any issues yet, its been really easy to use and set-up. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

We’re so glad that the move over has been simple and that our team has been able to support you. Thanks for trusting us - we’re excited to support you going forward!

Josh D.
JD
Josh D.
General Manager
Small-Business (50 or fewer emp.)
"Outstanding Interface, Tools, and Support"
5/5
What do you like best about Reviews.io?

Great interface, tools, and support. Recommend. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I haven't found a downside. Highly recommend. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks for taking the time to leave a review, it’s great to hear that the platform and support team have worked well for you.

We're glad it’s helping you to build up those product and company reviews.

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Great"
4/5
What do you like best about Reviews.io?

Setting things up, including filters and similar features, is usually straightforward. I also find the price reasonable for the services provided. You have the best support chat and team for all times! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I wish there were more options for personalisation like widgets and email templates, and some aspects feel a bit odd. For instance, it would be much more convenient if invitations and reminders could be sent directly from the email templates rather than having to go through the flow. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks so much for the detailed feedback! We’re really glad setup has been straightforward, the pricing works well for you, and that our support team have been such a help.

Appreciate your note on personalisation and email flows - we’ll keep that in mind as we continue to make the platform easier to tailor to your needs.

Emil .
E
Emil .
eCommerce Developer
Small-Business (50 or fewer emp.)
"Exceptional customer service"
5/5
What do you like best about Reviews.io?

Their platform is really good and intuitive. The ease of use is incredible. However their customer service is why we definitely would recommend Reviews.io. They have quick and fast replies with even faster problem solving. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

More support for other languages, however they are quick to make changes per request so I don't really see it as an issue Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks so much for the kind words! We’re really glad the platform’s been easy to use and that our support team has made a great impression.

Appreciate the recommendation - it means a lot!

GH
G H.
Ecommerce
Mid-Market (51-1000 emp.)
"Level Up Your Reviews"
4/5
What do you like best about Reviews.io?

Multitude of features that really take your Reviews to the next level allowing you to play with the big boys. Support is spot on and is always ready to help you, they really do have your back. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

To get the best of reviews.io you really need to refine your setup as out of the box it's likely not going to give you the outcome you may be looking for. Also some of the widgets can't be saved when customizing, meaning if you set up a widget exactly how you like it, it may not be available the next time you want to update it, ultimately, starting from scratch, unless you know code. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks for your feedback. We're glad to hear that our features and support are helping take your reviews to the next level.

We appreciate your insights on setup and widget customization - we’re always working to improve.

AB
Adam B.
Head of ecommerce
Small-Business (50 or fewer emp.)
"Awsome Customer Support from Jenson"
5/5
What do you like best about Reviews.io?

I do not usually look after the account so when I was lost 10 min into looking at something I jumped on live chat and Jension popped up literally within 60 sec my problem was solved. Amazing response time in this day and age. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

I'm not sure I have any negatives to say great service Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

Thanks so much for the kind words! Delighted to hear Jenson was able to jump in and help so quickly - we’ll make sure he sees this.

Great to know REVIEWS.io is helping you manage your reputation with ease too!

Giacinto S.
GS
Giacinto S.
Owner
Small-Business (50 or fewer emp.)
"Awesome Experience"
5/5
What do you like best about Reviews.io?

Trilok was amazing! He helped me a lot. Thanks so much for that incredible service! Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

nothing! actually all perfect. there is nothing I could say about. Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

We’re so glad Trilok could give you such incredible service - we’ll be sure to pass on your kind words! Thanks for the glowing feedback.

NM
nick m.
Marketing Director
Small-Business (50 or fewer emp.)
"Very helpful and understanding"
5/5
What do you like best about Reviews.io?

jenson was especially helpful. also found the general chat support very easy. Review collected by and hosted on G2.com.

What do you dislike about Reviews.io?

i don't really dislike anything so far all good Review collected by and hosted on G2.com.

Response from Ruby Branston of Reviews.io

So glad to hear that Jenson and the support team have been so helpful! Thanks for the kind words - we’re thrilled that REVIEWS.io is helping you to build trust with your customers.

Pricing Options

Pricing provided by Reviews.io.

Essentials

$29.00
300 Review Invites Per Month

Start-up

$99.00
1500 Review Invites Per Month

Grow

$299.00
5000 Review Invites Per Month
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