---
title: Retell AI Reviews
meta_title: 'Retell AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2638 reviews by the users' company size, role or industry
  to find out how Retell AI works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2638
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---


# Retell AI Reviews
**Vendor:** Retell AI  
**Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2,638  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product&#39;s AI features and functionality.
## About Retell AI
Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs.



## Retell AI Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users highlight the **ease of use** of Retell AI, appreciating its user-friendly interface and straightforward setup. (494 reviews)
- Users appreciate the **ease of use and simplicity** in Retell AI, making it accessible for all skill levels. (144 reviews)
- Users appreciate the **simple and clean UI** of Retell AI, making setup and use quick and intuitive. (142 reviews)
- Users appreciate the **seamless integrations** of Retell AI, enhancing automated workflows and operational efficiency significantly. (119 reviews)
- Users appreciate the **easy-to-use interface** of Retell AI, making integration and navigation simple for everyone. (112 reviews)
- Users appreciate the **easy integrations** of Retell AI, which enhance automation and customization with third-party voice providers. (99 reviews)
- Users find the **setup process incredibly easy** and user-friendly, enhancing the overall experience with Retell AI. (95 reviews)
- Customizability (90 reviews)
- Efficiency (82 reviews)
- Easy Setup (75 reviews)

**What users dislike:**

- Users are frustrated by the **missing features** , such as agent limits and international number support, hindering usability. (116 reviews)
- Users find the **cost per call** for Retell AI to be on the higher side, impacting their experience. (87 reviews)
- Users find the **steep learning curve** of Retell AI challenging, especially without a technical background or proper guidance. (80 reviews)
- Users find the **limited features** of Retell AI restrictive, especially lacking SIP trunking integrations and testing options. (66 reviews)
- Users experience a **poor understanding** of Retell AI’s features, finding the setup process confusing and redundant. (64 reviews)
- Inaccuracy (58 reviews)
- Users experience **integration issues** with Retell AI, particularly with third-party tools and SMS setups being complicated. (49 reviews)
- Complexity (40 reviews)
- Limited Language Support (40 reviews)
- Users wish for more **customization options** , particularly to enhance the male voice features in Retell AI. (37 reviews)

## Retell AI Reviews
  ### 1. perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 24, 2026

**What do you like best about Retell AI?**

the facility which you can use it and the voice

**What do you dislike about Retell AI?**

it is at a point kinda expensive but it is worth it

**What problems is Retell AI solving and how is that benefiting you?**

contact our custormers

  ### 2. BUILD PRO VOICE AGENT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 23, 2026

**What do you like best about Retell AI?**

SIMPLE AND PRO : i found all the necessary tools thet i need to build a professionel voice agent for any industry

**What do you dislike about Retell AI?**

all is good and manipulable , thanks for this product

**What problems is Retell AI solving and how is that benefiting you?**

it solves all problems for mu agnet building now

  ### 3. It's a pretty smart product with a clean user interface. Easy to use, powerful tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** March 21, 2026

**What do you like best about Retell AI?**

The ease of integration. I tried to create an architecture of my own, and all I got was 3 months of work for 5 seconds of latency between AI responses. I implemented Retell in one day.

**What do you dislike about Retell AI?**

The lack of voices and the fact that some voices were recorded improperly causing them to use "aand" and some sighs

**What problems is Retell AI solving and how is that benefiting you?**

The quick AI agent response time and the ability to connect to multiple AI sources

  ### 4. Powerful and reliable AI voice platform for real-world use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Osman A.

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** February 12, 2026

**What do you like best about Retell AI?**

Retell AI makes it easy to build production-ready voice agents with low latency and strong call quality. The webhook system and dynamic variables make integration flexible and scalable.

**What do you dislike about Retell AI?**

Pricing can become expensive at higher call volumes, and outbound call limitations depend on number configuration. More detailed analytics and clearer documentation for advanced use cases would improve the experience.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI helps us automate inbound and outbound calls for appointment-based businesses. It reduces missed calls, lowers operational workload, and converts phone conversations into structured data we can analyze and act on.

  ### 5. Amazing better than vapi. no time issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 29, 2026

**What do you like best about Retell AI?**

custom fields are amazing for reporting issue.

**What do you dislike about Retell AI?**

its amazing. maybe it should have a better reporting tool as i had to make my. own which i had to share with my customer. customer

**What problems is Retell AI solving and how is that benefiting you?**

booking customers and answering queries

  ### 6. Retellai has been amazing to leverage their AI Suite to helping our business scale.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 06, 2026

**What do you like best about Retell AI?**

The user interface is very user friendly and working with it is fairly simple.

**What do you dislike about Retell AI?**

It does take a bit of a technical background to get things setup and going but once you do it's straight forward and simple.

**What problems is Retell AI solving and how is that benefiting you?**

Leveraging AI to help manage customer engagement via the calling system.

  ### 7. Great app for creating an all automated phone agent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Retell AI?**

Its interface is really easy to use for a person with no programming background. Literally any one could build its own phone agent.

**What do you dislike about Retell AI?**

Sometimes its difficult to detect errors.

**What problems is Retell AI solving and how is that benefiting you?**

All the lead captation is now connected.

  ### 8. Excellent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher W. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 30, 2026

**What do you like best about Retell AI?**

It's easy to use and easy to update. From my first experience, I was able to develop and deploy an agent at ease.

**What do you dislike about Retell AI?**

Do not have multiple instances of Retell open, or it will confuse the updates and you can backtrack some of your work.

**What problems is Retell AI solving and how is that benefiting you?**

I needed a full time appointment booker.

  ### 9. The best in the industry!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 20, 2026

**What do you like best about Retell AI?**

Super easy to use and the response time is unmatched in the industry!

**What do you dislike about Retell AI?**

I would like to be able to connect to more 3rd party apps for voice selection.

**What problems is Retell AI solving and how is that benefiting you?**

It helps my client capture more demand and ever miss a phone call.

  ### 10. goog AI i aver see

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 20, 2026

**What do you like best about Retell AI?**

the voice and cheaters and the fast ness

**What do you dislike about Retell AI?**

nothing the ai is very best nounliking features

**What problems is Retell AI solving and how is that benefiting you?**

with this ai i am trying to rent the voice agents

  ### 11. Many feautures and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 28, 2026

**What do you like best about Retell AI?**

Retell AI has the best pricing for all the features that it offers.

**What do you dislike about Retell AI?**

I just wish there were better methods to test calls.

**What problems is Retell AI solving and how is that benefiting you?**

im able to reach many more clients and gain more exposure utilizing the AI callers.

  ### 12. amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 22, 2026

**What do you like best about Retell AI?**

it sound like a human even better , i used different AI , but this is the best

**What do you dislike about Retell AI?**

so far nothing , i have to try littlie bit more 
.

**What problems is Retell AI solving and how is that benefiting you?**

its making my job easier i have everything in one go

  ### 13. Extremely likely so that they can free up time also.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 20, 2026

**What do you like best about Retell AI?**

The ease of programming is great. Also having functionality into Cal.com works great for me.

**What do you dislike about Retell AI?**

I wish you guys had Hubspot functions also

**What problems is Retell AI solving and how is that benefiting you?**

I don't have to hire a receptionist and that saves me time searching, training and also frees up money.

  ### 14. Excellent and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** February 24, 2026

**What do you like best about Retell AI?**

Super intuitive to get started and build a custom workflow with the drag and drop interface. Easy to buy a phone number and just get going.

**What do you dislike about Retell AI?**

I wish they had more integrations with other systems like google drive, email & calendar, hubspot, etc. It would make building even faster instead of writing a bunch of custom code for something that likely every customer needs to do.

**What problems is Retell AI solving and how is that benefiting you?**

No code solution for hooking up voice ai with an actual phone number and building voice ai workflows.

  ### 15. Best service I seem so far I will recomend all my costumers to move to retell Ai

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 09, 2026

**What do you like best about Retell AI?**

Voice Quality and latency is really good i been testing this for a new customer and I loved

**What do you dislike about Retell AI?**

so far nothing everything is one place so all good

**What problems is Retell AI solving and how is that benefiting you?**

phone connections with costumers

  ### 16. Clear Interface, Powerful Feautres, and Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** March 16, 2026

**What do you like best about Retell AI?**

The platform is intuitive and easy to use, even for complex workflows. Most importantly, it’s cost-efficient; the pay-as-you-go structure has significantly reduced our overhead while maintaining high call quality.

**What do you dislike about Retell AI?**

High costs at scale
Occasional latency spikes
Limited dashboard features
Complex API for beginners

**What problems is Retell AI solving and how is that benefiting you?**

It's automating our high-volume inbound inquiries and appointment setting. We’ve been able to scale our availability to 24/7 without the massive overhead of a traditional call center, significantly reducing our cost-per-lead.

  ### 17. Easiest AI Voice Agent To Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 20, 2026

**What do you like best about Retell AI?**

The AI Voice Agent is extremely easy to setup!

**What do you dislike about Retell AI?**

I wish there were more free trial credits available so that I can fine tune the AI.

**What problems is Retell AI solving and how is that benefiting you?**

It'll be used for as an AI Voice Agent to screen patients for a specific illnesses.

  ### 18. thanks for the continues improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 26, 2026

**What do you like best about Retell AI?**

Retell keeps working on their platform, and for the better.

**What do you dislike about Retell AI?**

they are some small bugs, or choices that I would like for them to improve. but I know its coming

**What problems is Retell AI solving and how is that benefiting you?**

the ability to provide business with 24/7 customer service

  ### 19. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 23, 2026

**What do you like best about Retell AI?**

Great overall product, very useful and great for building agents.

**What do you dislike about Retell AI?**

Not a whole lot. Overall a great product that is very useful.

**What problems is Retell AI solving and how is that benefiting you?**

Booking more appointments

  ### 20. Retell provides a very good infra to create your own voice agents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 12, 2026

**What do you like best about Retell AI?**

Retell is very easy to integrate with our product and their api is where easy to use.

**What do you dislike about Retell AI?**

I think their documentation could be more extensive around tool calling

**What problems is Retell AI solving and how is that benefiting you?**

It gives a very good platform to create agents and integrate with your own app with the api

  ### 21. Simple to use and offers a huge amount of flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** March 26, 2026

**What do you like best about Retell AI?**

Large amount of flexibility in configuring voice agents for you use case.

**What do you dislike about Retell AI?**

The voice cloning functionality wasn't great and the accent/tone of the voice tended to change throughout the conversation, but perhaps this could be improved with a better training recording.

**What problems is Retell AI solving and how is that benefiting you?**

I am looking at providing services to small businesses to help capture calls that they would otherwise miss, collect information/leads and share that information with the business owners.

  ### 22. AI calling cost optimisation for Indian market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Capital Markets

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 01, 2026

**What do you like best about Retell AI?**

it one of the best product in market no one can beat this

**What do you dislike about Retell AI?**

it's very expensive as per Indian market standards. where human telcaller and support agent cost is even low from this platform. cost should be 0.02-0.3 cents/min. then entire Indian will use this product

**What problems is Retell AI solving and how is that benefiting you?**

in lead filtration and support

  ### 23. Very user friendly, easy to get started

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 26, 2026

**What do you like best about Retell AI?**

I like that the free trial is useable, you don't have to pay outright to decide if you like the platform. You can get the hang of it, get comfortable, actually use it, and then decide if its something you want to incorporate in your work.

**What do you dislike about Retell AI?**

It can get a little laggy as you continue to make an agent, but that is also expected with any complex coding/programming.

**What problems is Retell AI solving and how is that benefiting you?**

I am using it as a student trying to get more familiar with AI and possibly as a tool for my research project.

  ### 24. the art of simplicity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** May 31, 2026

**What do you like best about Retell AI?**

the ease but how useful it can be if the application is understood perfectly

**What do you dislike about Retell AI?**

how little known it is, my productivity improved since I use it

**What problems is Retell AI solving and how is that benefiting you?**

the automation of various processes

  ### 25. retell ai is more powerfull tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 04, 2026

**What do you like best about Retell AI?**

this using method is very easy and every tabs are usefull

**What do you dislike about Retell AI?**

is like every terms of retell ai but i dislike jus retell not creating images and videos

**What problems is Retell AI solving and how is that benefiting you?**

images and videos creating with ai

  ### 26. Makes it all so easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mario L. | Chief Automator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Retell AI?**

How easy it is to build and deploy voice agents quickly

**What do you dislike about Retell AI?**

The pricing is a little confusing as its all bundled together so I can't calculate competitiveness

**What problems is Retell AI solving and how is that benefiting you?**

Building and deploying voice agents for my customers

  ### 27. Wish I had built this product myself!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 10, 2026

**What do you like best about Retell AI?**

Great API - you can update the agents programatically OR use the GUI. Excellent interface and simple to start.

**What do you dislike about Retell AI?**

UI is a bit confusing. Needs better organization for smaller screens specifically.

**What problems is Retell AI solving and how is that benefiting you?**

I don't need to reinvent the wheel when it comes to building a voice agent

  ### 28. Great All-In-One Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 11, 2026

**What do you like best about Retell AI?**

I like the transparency in its usage and billing. They have fairly generous rates. They integrate well with Twilio phone numbers and all the phone call recording features are great.

**What do you dislike about Retell AI?**

I would like a bit more control over TTS, STT, and VAD models, another other technical tweaks like that

**What problems is Retell AI solving and how is that benefiting you?**

I run my whole AI agency and offer services using retell. It has one of the lowest voice AI agent latencies on the market and it is very simple to integrate Retell with anything.

  ### 29. Super, I really congratulate you

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**AI Translated:** This review has been translated from Turkish using AI.

**Reviewed Date:** June 14, 2026

**What do you like best about Retell AI?**

everything is working smoothly so I like everything

**What do you dislike about Retell AI?**

I'm quite new, there's nothing I dislike, but the fees could be a bit lower.

**What problems is Retell AI solving and how is that benefiting you?**

phone forwarding assistant is very successful artificial intelligence works very well

  ### 30. Excellent experience with Retell!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

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**Reviewed Date:** June 24, 2026

**What do you like best about Retell AI?**

Very easy to use, love the Agent voices available. Excellent interaction experience and integrates nicely with my workflow automation to my CRM, calendar, etc.

**What do you dislike about Retell AI?**

Probably not so much about Retell as just any voice agent - getting the nuances just right for an excellent near-human interaction experience.

**What problems is Retell AI solving and how is that benefiting you?**

Gives my consulting org a useful offering to start with to build our clientele.

  ### 31. Worth it as Sales and marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

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**Reviewed Date:** May 08, 2026

**What do you like best about Retell AI?**

I love this agent soo much, this agent feels that human that most of the competitors can't

**What do you dislike about Retell AI?**

It's a little bit expensive, compared to others

**What problems is Retell AI solving and how is that benefiting you?**

Our organization's main problem was that we had a language barrier between the salesperson and the customer, so this retell AI is good at that

  ### 32. User Friendly with a lot of customizations to make it perform even better

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** February 16, 2026

**What do you like best about Retell AI?**

At first, it is easy to dig in. Then you need to setup webhooks, API and such to make retell to work around a global solution. It does everything I expected.

**What do you dislike about Retell AI?**

Voice flow could be improve to feel human but it is better than any other solution I've tried. I'm native french speaker, Accent in French is Canadian. I'm trying to compensate this flow by having my own voices and also by using prompt to deviate from it. Not perfect yet but it has been improved.

**What problems is Retell AI solving and how is that benefiting you?**

Phone management system in my company : few customers are willing to wait over the phone with passive voicemail. I expect retell IA mixed with my solution to overcome this to never miss a call (at any time)

  ### 33. super

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

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**Validated Reviewer:** Validated through a review partner

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**AI Translated:** This review has been translated from Turkish using AI.

**Reviewed Date:** June 17, 2026

**What do you like best about Retell AI?**

Great, I really like it. It would be good if the tokens become cheaper.

**What do you dislike about Retell AI?**

The margin of error should be less, and one should be lively, excited, and a good listener.

**What problems is Retell AI solving and how is that benefiting you?**

No need for hundreds of personnel anymore.

  ### 34. Great overall with many customizable features to make just how you expect it to work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 17, 2026

**What do you like best about Retell AI?**

How easily everything is structured and how customizable is everything

**What do you dislike about Retell AI?**

One thing that i would like to be different is the promot tree, It would be a gama changer if you could edit all of it with code

**What problems is Retell AI solving and how is that benefiting you?**

Customer service and experience

  ### 35. user interface is quite intuitive and user-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 23, 2026

**What do you like best about Retell AI?**

The user interface is straightforward, and the functions I need to set up are easy to find.

**What do you dislike about Retell AI?**

Phone number connection to an outside service is not the most intuitive

**What problems is Retell AI solving and how is that benefiting you?**

Helping me to build voice AI agents for my clients

  ### 36. the best one!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel M. | Ceo, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Retell AI?**

very easy to setup and the navigate for a lot of options.....

**What do you dislike about Retell AI?**

at the moment, did not find a dislike in retell

**What problems is Retell AI solving and how is that benefiting you?**

can answer questions of potential customers in the middle of the night.....

  ### 37. I think it is a game changer technology it helps us save time and energy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 12, 2026

**What do you like best about Retell AI?**

It is very helping in many ways specially time saving but the only bad thing is the process is a bit long

**What do you dislike about Retell AI?**

The least helpful about using retell technology is that it is very productive but the process is long

**What problems is Retell AI solving and how is that benefiting you?**

It helps me with call agent to reply to phone calls in my absence so that I miss nothing

  ### 38. Best user friendly AT automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 08, 2026

**What do you like best about Retell AI?**

Very easy to use, ready agents you can use or adapt to your need. Ready functions.

**What do you dislike about Retell AI?**

I can't say, like the product! Nothing so far I can criticize.

**What problems is Retell AI solving and how is that benefiting you?**

AI voice agents.

  ### 39. Accessibility, transparency and easefullness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikram P.

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 16, 2026

**What do you like best about Retell AI?**

It's ability to adapt to all kinds of business environment. The pay as you go plan shows clarity and transparency to the business.

**What do you dislike about Retell AI?**

Lack of integration tools like make.com would have. But at this stage it's a great product for sure.

**What problems is Retell AI solving and how is that benefiting you?**

Receptionist - taking over my clients calls and lessening the load. Time saving  and cost reduction.

  ### 40. Wonderful product, and very helpful customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 10, 2026

**What do you like best about Retell AI?**

They have a very generous Trial that enabled me to do my testing without any issues.
Also, the customer care was very helpful when i ran into an issue changing my MFA number.

**What do you dislike about Retell AI?**

Their reach is too limited especially in african countries.

**What problems is Retell AI solving and how is that benefiting you?**

I run an automated call center platform and Retell AI has helped me setup the voice assistance system.

  ### 41. The best ai voice system you could ever use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 30, 2026

**What do you like best about Retell AI?**

the qulity if the voices, easiness of the platform

**What do you dislike about Retell AI?**

haven't found it yet. So far everythig is good using retellai

**What problems is Retell AI solving and how is that benefiting you?**

I am using this for my own ai agency for both inbound and outbound calls

  ### 42. Best AI voice platform I've used — natural speech, instant latency.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** March 27, 2026

**What do you like best about Retell AI?**

The latency is outstanding — responses are near instant and the voices sound genuinely natural. Integration with n8n via webhooks is seamless and the URL knowledge base makes setup really quick.

**What do you dislike about Retell AI?**

No built-in customer-facing dashboard or client portal. Would be a great addition for resellers managing multiple agents.

**What problems is Retell AI solving and how is that benefiting you?**

Missed calls cost small businesses real money — every unanswered call is a potential lost customer. Retell solves that by giving clients a 24/7 AI receptionist that handles enquiries instantly. For me as a reseller, I deploy agents for clients and mark up the per-minute cost, creating a recurring revenue stream with very little ongoing overhead.

  ### 43. its good compared to other apps who offer services same as this

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 30, 2026

**What do you like best about Retell AI?**

its credit giving system. i like how its free credits to test our prototype

**What do you dislike about Retell AI?**

its not free of cost. i know you have servers issuses

**What problems is Retell AI solving and how is that benefiting you?**

retell ai is solving problem by giving me more credits

  ### 44. One of the best voice agent platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 25, 2026

**What do you like best about Retell AI?**

it helps me build powerful agents within minutes and i can easily deploy them

**What do you dislike about Retell AI?**

umm the thing i dislike about retell is , latency thing , also reduce rates of llm

**What problems is Retell AI solving and how is that benefiting you?**

our human agents were not bringing much results so we replace with ai voice agents and we are getting more appointments

  ### 45. Retell has helped my customers in the health and wellness space book appointments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 13, 2026

**What do you like best about Retell AI?**

I think that is easy to use and the bots are efficient

**What do you dislike about Retell AI?**

I think that ai voice always has more improving to do, but the tech is getting better

**What problems is Retell AI solving and how is that benefiting you?**

it is helping people book appointments without having a human receptionist answer the phone

  ### 46. Excellent product for inbound and outbound Ai calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 23, 2026

**What do you like best about Retell AI?**

Very easy to manage and to understand, the learning curve to use efficiently is very low.

**What do you dislike about Retell AI?**

I wish there was a fixed plan for campaings

**What problems is Retell AI solving and how is that benefiting you?**

We dont have the human resources or time to conduct outreach, retell has been a life saver and very easy to connect to our automated flows in make.ai

  ### 47. RetellAI makes it easy for literally anyone to try and build AI voice agent under a minute.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 13, 2026

**What do you like best about Retell AI?**

RetellAI's unified simplicity makes it worth it.

**What do you dislike about Retell AI?**

Custom model support for LLM, STT, and TTS is extremely needed. Like Vapi's

**What problems is Retell AI solving and how is that benefiting you?**

After hours and a 24/7 intake for clients.

  ### 48. a very well designed app and a very needed service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** February 15, 2026

**What do you like best about Retell AI?**

the simplicity of everything, its such a life saver making some of the most annoying and painful jobs in automation super easy with its features and accessiblity and UI

**What do you dislike about Retell AI?**

something very minor but i think they should fix. the fact that its not available with in some regions, like signing up for an account can be a pain in some third world regions

**What problems is Retell AI solving and how is that benefiting you?**

having to manually do some tasks, retell makes everything easy to run, like phone calls or dms, it saves a lot of time

  ### 49. Amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** April 08, 2026

**What do you like best about Retell AI?**

exceptionally low latency, natural human-like voice quality, and the high degree of customizability for production-level voice agents

**What do you dislike about Retell AI?**

For global campaigns, teams often have to manually configure regional numbers and prompts, which can be tedious at scale.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI addresses the limitations of traditional phone systems—such as high costs, limited scalability, and poor customer experiences—by providing a low-latency, human-like voice platform

  ### 50. Testing it out and loving it already

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a review partner

**Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 10, 2026

**What do you like best about Retell AI?**

Honestly just started trying, loving it.

**What do you dislike about Retell AI?**

maybe have options for low code no code people to create custm agents in details

**What problems is Retell AI solving and how is that benefiting you?**

just seeing if i can run this business


## Retell AI Discussions
  - [Is Retell AI worth it for CEOs and founders running business operations?](https://www.g2.com/discussions/is-retell-ai-worth-it-for-ceos-and-founders-running-business-operations) - 1 comment, 1 upvote

- [View Retell AI pricing details and edition comparison](https://www.g2.com/products/retell-ai/reviews?page=18&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-09-28+23%3A46%3A41+-0500&secure%5Bsession_id%5D=4c1035b3-532f-453a-a122-1e5ad19fd01c&secure%5Btoken%5D=8980ed5f3b60493d6d8a4f08dd6e2a6088d5b9f5b760482d4983ebcf50b045eb&format=llm_user)

## Retell AI Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Sentiment Analysis**
- Sentiment Analysis

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Inquiry Routing**
- Inquiry Routing

**Contextual Guidance**
- Contextual Guidance

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails
- API Security
- Data Security
- Authentication

**Voice Recognition - AI Voice Assistants**
- Voice Recognition

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs
- Third-Party Integrations
- Meeting Management
- Calendar Management
- Call Management
- Document Management
- Contact Management
- Task Management
- Lead Management
- Content Management
- Notes Management
- Sales Activity Management
- Email Management

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation
- Multimedia Support
- Multi-Modal Input Support

**Speech Synthesis - AI Voice Assistants**
- Speech Synthesis
- Customizable speech
- Multiple voice actions

**Performance Analysis**
- Coaching 
- Peformance Tracking
- Email Tracking
- Call Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Security and privacy - AI Voice Assistants**
- Encrypted communication

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration
- Third-Party Integrations

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Compatibility - AI Voice Assistants**
- Cross platform compatibility

**Additional Functionality**
- Version Control
- Scalability
- Personalization
- Data Extraction
- Webhooks
- API
- Natural Language Processing
- Fallback Handling
- Drag & Drop
- Multiple LLM Models
- Built-in AI Assistant
- Automated Testing
- Data Governance
- Collaboration Tools
- Pre-built Templates
- Agent Design Tools
- Deep Learning
- Model Training
- Analytics
- Single Sign On
- Debugging
- Deployment Management
- Proactive Error Detection

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning

**Additional Functionality**
- Email Response Control
- Speech Recognition
- Customer Engagement
- Dashboard
- Chat/Messaging
- AI Writing Assistant
- For Sales Teams/Organizations
- Sales Automation
- Alerts/Notifications
- CRM
- Predictive Analytics
- Lead Scoring
- Templates
- Reminders
- Email Templates
- SMS Messaging
- Personalization
- Reporting/Analytics
- Conversation Intelligence
- Lead Engagement
- Customer Database
- AI Copilot
- Omnichannel Outreach
- Workflow Automation

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

## Top Retell AI Alternatives
  - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - 4.5/5.0 (1,225 reviews)
  - [Synthflow](https://www.g2.com/products/synthflow/reviews) - 4.5/5.0 (1,010 reviews)
  - [Murf.ai](https://www.g2.com/products/murf-ai/reviews) - 4.7/5.0 (1,404 reviews)

