Compare Eleven Labs Software and Retell AI 
At a Glance
Market Segments
Small-Business (89.8% of reviews)
Small-Business (86.4% of reviews)
Entry-Level Pricing
Free
$0.07 1 Minute
ElevenLabs
Star Rating
(1,184)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 7 pricing plansRetell AI
Star Rating
(1,751)4.8 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.07 1 Minute
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ElevenLabs excels in user-friendly navigation, with many users appreciating the simplicity of its dashboard. This ease of use allows educators to create personalized audio files effortlessly, enhancing their teaching methods.
- Users say that Retell AI stands out for its reliability and versatility, particularly in business applications. One user highlighted how it powers their AI voice receptionist, noting the excellent voice quality and straightforward setup, making it a strong choice for companies looking to implement AI voice solutions.
- Reviewers mention that ElevenLabs offers a unique feature set with support for multiple languages and voices, which users find beneficial for creating engaging content. This flexibility is particularly appreciated by educators who want to innovate in their lesson presentations.
- According to verified reviews, Retell AI's user interface is praised for its intuitiveness, making it easy for new users to learn and navigate. This user-friendly design is a significant advantage for businesses that need to onboard staff quickly.
- G2 reviewers highlight that while ElevenLabs has a strong focus on educational tools, it may not meet the specific workflow needs of all users, with some mentioning configuration challenges. This could be a consideration for those looking for a more tailored solution.
- Users report that both platforms have comparable scores in terms of product direction and speech synthesis quality, but Retell AI edges out slightly in voice recognition capabilities, which is crucial for businesses relying on accurate AI interactions.
Pricing
Entry-Level Pricing
ElevenLabs
Free
Free
For individuals who want to try out the most advanced AI audio
- 10,000 characters per month
- Speech Synthesis - No Commercial License
- Create up to 3 custom voices
Retell AI
Pay as you go
$0.07
1 Minute
$0 to start.
Self-Serve
Start instantly.
- $10 Free credits
- 20 Free concurrent calls
- 10 Free Knowledge Bases
Free Trial
ElevenLabs
Free Trial is available
Retell AI
Free Trial is available
Ratings
Meets Requirements
8.6
833
8.8
53
Ease of Use
8.8
861
8.9
1,717
Ease of Setup
8.9
753
8.7
54
Ease of Admin
8.8
183
9.0
35
Quality of Support
8.2
559
8.3
47
Has the product been a good partner in doing business?
8.6
173
8.9
33
Product Direction (% positive)
9.5
842
9.5
48
Features by Category
Lead Facilitation
Not enough data
7.9
15
Not enough data
7.3
15
Not enough data
8.0
15
Not enough data
8.3
15
Organization
Not enough data
7.8
15
Not enough data
8.0
14
Not enough data
8.6
15
Performance Analysis
Not enough data
7.0
15
Not enough data
6.9
14
Sales Analysis
Not enough data
6.5
14
Not enough data
6.9
14
Generative AI
Not enough data
7.3
14
Not enough data
8.7
14
Agentic AI - AI Sales Assistant
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.5
14
Not enough data
6.9
14
Not enough data
8.1
14
Not enough data
7.5
14
Not enough data
8.1
14
Integration
7.8
666
Not enough data
7.5
653
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
Speech Output
8.4
699
Not enough data
8.0
696
Not enough data
8.1
710
Not enough data
7.7
705
Not enough data
7.7
700
Not enough data
7.4
717
Not enough data
7.9
704
Not enough data
8.3
20
Not enough data
7.3
10
Not enough data
9.0
5
Not enough data
7.1
7
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.5
10
Not enough data
Audio Format
8.4
722
Not enough data
8.0
663
Not enough data
7.8
660
Not enough data
10.0
5
Not enough data
Generative AI
8.8
729
Not enough data
9.3
46
Not enough data
Responses
Not enough data
8.4
22
Not enough data
8.6
22
Not enough data
8.3
22
Automation - AI Agents
Not enough data
8.5
19
Not enough data
8.7
19
Not enough data
8.4
20
Not enough data
7.3
18
Not enough data
8.0
18
Platform
Not enough data
8.0
22
Not enough data
8.3
22
Not enough data
8.3
22
Autonomy - AI Agents
Not enough data
8.0
18
Not enough data
8.1
18
Not enough data
8.3
18
Not enough data
8.0
18
Generative AI
Not enough data
6.9
19
Not enough data
8.2
21
Conversational Platform
8.0
22
Not enough data
7.1
22
Not enough data
8.0
23
Not enough data
7.9
23
Not enough data
Support Automation
7.0
22
Not enough data
7.3
19
Not enough data
8.7
22
Not enough data
7.1
21
Not enough data
Generative AI
7.3
22
Not enough data
7.3
21
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice cloning - Voice Dubbing
8.3
72
Not enough data
8.3
72
Not enough data
7.9
71
Not enough data
Agentic AI - Video Translation
7.8
40
Not enough data
8.6
41
Not enough data
Real-time preview - Voice Dubbing
8.2
69
Not enough data
Security and Privacy - Voice Dubbing
8.3
66
Not enough data
8.2
65
Not enough data
Output - Voice Dubbing
8.0
68
Not enough data
8.3
67
Not enough data
8.3
69
Not enough data
Customization - AI Agent Builders
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Functionality - AI Agent Builders
Not enough data
9.2
6
Not enough data
8.1
6
Not enough data
9.4
6
Not enough data
7.8
6
Data and Analytics - AI Agent Builders
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.9
6
Integration - AI Agent Builders
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.1
6
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
7.8
53
8.2
27
Speech Synthesis - AI Voice Assistants
8.3
55
8.3
27
8.1
55
8.1
26
8.5
54
8.4
26
Security and privacy - AI Voice Assistants
7.7
52
8.1
25
Compatibility - AI Voice Assistants
8.0
52
8.3
26
Study Creation & Design - Conversational AI Survey Platforms
7.7
10
Not enough data
7.2
10
Not enough data
7.3
10
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Participant Management & Recruitment - Conversational AI Survey Platforms
7.7
10
Not enough data
7.8
10
Not enough data
7.7
10
Not enough data
7.0
10
Not enough data
Data Collection & Interview Moderation - Conversational AI Survey Platforms
7.7
10
Not enough data
8.0
10
Not enough data
8.2
10
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.2
11
Not enough data
9.1
11
Not enough data
8.8
11
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
8.5
11
Automation
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
7.7
11
Autonomy
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
8.5
11
Not enough data
8.3
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ElevenLabs and Retell AI are categorized as AI Voice Assistants, AI Agent Builders, AI Agents For Business Operations, and AI Customer Support Agents
Unique Categories
ElevenLabs is categorized as Video Translation, Text to Speech, Conversational Support, AI Agents for HR, AI IT Agents, and Conversational AI Survey Platforms
Retell AI is categorized as AI Sales Assistant
Reviews
Reviewers' Company Size
ElevenLabs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retell AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.0%
Entertainment
9.0%
Computer Software
8.4%
Information Technology and Services
6.2%
Media Production
5.3%
Other
62.2%
Information Technology and Services
8.9%
Computer Software
8.5%
Consulting
7.4%
Marketing and Advertising
7.0%
Real Estate
6.4%
Other
61.7%
Discussions
ElevenLabs has no discussions with answers
Retell AI has no discussions with answers
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