# ElevenLabs vs Retell AI Comparison --- ## AI Generated Summary - **G2 reviewers report** that ElevenLabs excels in user-friendliness, with many users appreciating its intuitive navigation and the ease of accessing various features. One user highlighted how quickly they can move between tools, making it a great choice for those who value a seamless experience. - **Users say** that Retell AI stands out for its natural-sounding voice agents and quick setup process. Reviewers have noted how easily they can connect these agents to phone calls, which is particularly beneficial for businesses looking to streamline lead qualification and customer interactions. - **According to verified reviews** , ElevenLabs offers a comprehensive voice solution that includes voice generation, text-to-speech, and voice cloning. Users have found this all-in-one capability to significantly enhance their video editing workflows, saving them time and effort. - **Reviewers mention** that Retell AI's customization options are a strong point, allowing users to tailor the voice agents to their specific needs. This flexibility has been praised by users who appreciate the ability to switch between multiple agents seamlessly, enhancing their operational efficiency. - **G2 reviewers highlight** that while ElevenLabs has a solid overall rating, it faces challenges in meeting some specific workflow requirements. Users have pointed out occasional configuration difficulties, which may impact those with more complex needs. - **Users report** that Retell AI's support quality is commendable, with many finding the assistance helpful and responsive. This level of support can be crucial for businesses that rely on voice technology for customer engagement and operational tasks. --- ## Frequently Asked Questions ### What is the difference between ElevenLabs vs Retell AI? Retell AI stands out for its higher G2 rating and review volume, while ElevenLabs is noted for its natural-sounding voice quality and broad feature set. | [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | | --- | --- | | 4.5/5 (1,175 reviews) | 4.8/5 (2,638 reviews) | | Small-Business | Small-Business | | 8.9 | 8.8 | | 8.2 | 8.3 | | Natural-sounding AI voices and voice cloning | Intuitive workflow builder and rapid AI agent deployment | ### How do the pricing models of ElevenLabs and Retell AI compare? Retell AI is rated higher for value, with reviewers expressing greater satisfaction with its pricing and transparency. - **ElevenLabs:** In recent reviews, many cite that the free tier runs out quickly and paid plans can become expensive as usage scales, especially for longer projects or frequent iterations. - **Retell AI:** Reviewers highlight transparent pricing and appreciate the availability of pay-as-you-go options, with several noting that the platform offers free credits for testing and is cost-effective for automating calls and workflows. - **Switching reasons:** Recent reviewers mention switching to Retell AI for its more transparent pricing and flexible pay-as-you-go structure, especially when scaling call automation. ### What are the best alternatives to ElevenLabs and Retell AI? The top three alternatives to ElevenLabs and Retell AI are Murf.ai, HeyGen, and Synthflow. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) | 4.5/5 (1,175 reviews) | Small-Business | Pricing can become expensive as usage scales | Natural-sounding AI voices and voice cloning | | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5 (2,638 reviews) | Small-Business | Transparent pricing and pay-as-you-go options | Intuitive workflow builder and rapid AI agent deployment | | [Murf.ai](https://www.g2.com/products/murf-ai/reviews) | 4.7/5 (1,414 reviews) | Small-Business | — | — | | [HeyGen](https://www.g2.com/products/heygen/reviews) | 4.8/5 (1,953 reviews) | Small-Business | — | — | | [Synthflow](https://www.g2.com/products/synthflow/reviews) | 4.5/5 (1,015 reviews) | Small-Business | — | — | ### Which Text to Speech features should I prioritize when comparing ElevenLabs and Retell AI? Buyers should prioritize voice quality, workflow automation, integrations, ease of setup, and pricing flexibility when comparing ElevenLabs and Retell AI. - **Voice quality:** ElevenLabs is frequently praised for natural-sounding AI voices and voice cloning; Retell AI is noted for human-like conversational agents. - **Workflow automation:** Retell AI reviewers highlight its intuitive workflow builder and rapid AI agent deployment; ElevenLabs is valued for fast, high-quality voice generation. - **Integrations:** Retell AI is cited in 457 reviews for Make, 89 for GHL, and 65 for n8n; ElevenLabs is mentioned in 304 reviews for Make and also integrates with Adobe Audition and Laravel. - **Ease of setup:** Both products score highly (ElevenLabs 8.9, Retell AI 8.8), with reviewers noting straightforward onboarding and intuitive interfaces. - **Pricing flexibility:** Retell AI is recognized for transparent, pay-as-you-go pricing; ElevenLabs reviewers mention usage caps and higher costs for heavy use. ### What are the pros and cons of ElevenLabs vs Retell AI? ElevenLabs is strongest in natural-sounding voice quality and cloning, while Retell AI excels in workflow automation and rapid AI agent deployment. - **ElevenLabs strengths:** Reviewers highlight high-quality, natural-sounding AI voices, extensive voice cloning, and a broad feature set for content creation, audiobooks, and podcasts. - **ElevenLabs trade-offs:** Many reviewers note restrictive free tiers, rapid credit consumption, and higher costs for large-scale or iterative projects. Some mention inconsistent pronunciation for niche terms and limited fine-tuning controls. - **Retell AI strengths:** Reviewers praise the intuitive workflow builder, ease of setup, rapid deployment of AI voice agents, and strong integration capabilities with tools like Make, GHL, and n8n. Transparent pricing and pay-as-you-go options are frequently cited. - **Retell AI trade-offs:** Some reviewers mention a learning curve for advanced features, limited voice selection for certain languages, and a desire for more ready-to-use templates and native integrations. ### Is ElevenLabs or Retell AI better for small businesses? Retell AI is the better fit for small businesses, with a higher G2 rating and strong small-business reviewer sentiment. - **ElevenLabs:** Largest segment is Small-Business; reviewers appreciate its natural-sounding voices and ease of use but often cite pricing and usage limits as challenges for small teams. - **Retell AI:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, transparent pricing, and rapid deployment as key benefits for small business operations. ### Which Text to Speech platform has better integrations? Retell AI is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **ElevenLabs:** Make (304 all-time mentions), Adobe Audition, and Laravel are cited as integrations in recent reviews. - **Retell AI:** Make (457 all-time mentions), GHL (89), and n8n (65) are frequently mentioned, with reviewers highlighting strong integration capabilities for workflow automation and CRM/calendar connectivity. ### How do ElevenLabs and Retell AI compare on customer support? Retell AI and ElevenLabs are rated nearly identically on Quality of Support, with scores of 8.3 and 8.2 respectively, indicating parity. - **ElevenLabs:** Reviewers describe support as helpful and clear, though some note a lack of live support and slower response times for complex issues. - **Retell AI:** Reviewers report responsive and helpful support, with positive experiences during onboarding and setup; some mention a desire for more documentation for advanced features. ### Which is easier to implement, ElevenLabs or Retell AI? ElevenLabs and Retell AI are rated at parity for Ease of Setup, with scores of 8.9 and 8.8 respectively, and both are described as easy to implement by reviewers. - **ElevenLabs:** Reviewers consistently mention straightforward onboarding, intuitive UI, and quick initial setup, with most able to generate voiceovers within minutes. - **Retell AI:** Reviewers highlight easy setup, intuitive workflow builder, and rapid deployment of AI agents, though some note a learning curve for advanced customization. ### Which product has better API? Retell AI is favored for API capabilities, with more reviewer-cited integrations and positive sentiment around developer-friendliness. - **ElevenLabs:** API is frequently mentioned in recent reviews for ease of use and integration, with reviewers noting developer-friendly documentation and fast implementation. - **Retell AI:** API is cited in reviews for flexibility, strong integration with workflow automation tools, and positive developer experiences, with 457 all-time mentions for Make and 65 for n8n integrations. | | ElevenLabs | Retell AI | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | | **Total Reviews** | 1,217 | 2,638 | | **Largest Market Segment** | Small-Business (88.0% of reviews) | Small-Business (85.4% of reviews) | | **Entry Level Price** | Free | $0.07 1 Minute | --- ## Top Pros & Cons ### ElevenLabs Pros: - Ease of Use (470 reviews) - Quality (318 reviews) Cons: - Expensive (171 reviews) - Needs Improvement (163 reviews) ### Retell AI Pros: - Ease of Use (494 reviews) - Helpful (144 reviews) Cons: - Missing Features (116 reviews) - Expensive (87 reviews) --- ## Ratings Comparison | Rating | ElevenLabs | Retell AI | |---|---|---| | **Meets Requirements** | 8.6 (919 reviews) | 9.0 (64 reviews) | | **Ease of Use** | 8.8 (947 reviews) | 8.9 (2596 reviews) | | **Ease of Setup** | 8.9 (842 reviews) | 8.8 (65 reviews) | | **Ease of Admin** | 8.8 (204 reviews) | 9.1 (41 reviews) | | **Quality of Support** | 8.2 (627 reviews) | 8.3 (57 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (194 reviews) | 8.9 (39 reviews) | | **Product Direction (% positive)** | 9.5 (910 reviews) | 9.6 (54 reviews) | --- ## Pricing ### ElevenLabs #### Entry-Level Pricing Plan: Free Price: Free Description: For individuals who want to try out the most advanced AI audio Key Features: - 10,000 characters per month - Speech Synthesis - No Commercial License - Create up to 3 custom voices [Browse all 7 editions](https://www.g2.com/products/elevenlabsio/pricing) #### Free Trial Yes ### Retell AI #### Entry-Level Pricing Plan: Pay as you go Price: $0.07 1 Minute Description: $0 to start. Self-Serve Start instantly. Key Features: - $10 Free credits - 20 Free concurrent calls - 10 Free Knowledge Bases [Browse all 2 editions](https://www.g2.com/products/retell-ai/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Artificial Intelligence | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | N/A | N/A | #### Additional Functionality | Feature | ElevenLabs | Retell AI | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Generative AI | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | N/A | N/A | #### Additional Functionality | Feature | ElevenLabs | Retell AI | |---|---|---| | **Code Generation** | Not enough data | Not enough data | | **Text to Image** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Virtual Characters and Avatars** | Not enough data | Not enough data | | **Content Generation** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **Conditional Generation** | Not enough data | Not enough data | | **Transformer Model** | Not enough data | Not enough data | | **Automated Image & Video Editing** | Not enough data | Not enough data | | **Interactive and Co-Creative Systems** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | | **Data Augmentation** | Not enough data | Not enough data | | **Variation Autoencoder Models** | Not enough data | Not enough data | | **Adversarial Training** | Not enough data | Not enough data | | **Transfer Learning and Fine-tuning** | Not enough data | Not enough data | | **Simulation and Scenario Generation** | Not enough data | Not enough data | | **Creative Design** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Prompt Engineering** | Not enough data | Not enough data | | **Foundation Model** | Not enough data | Not enough data | ### AI IT Agents | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | N/A | N/A | #### Feedback Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Feedback Management** | Not enough data | Not enough data | #### Proactive Error Detection | Feature | ElevenLabs | Retell AI | |---|---|---| | **Proactive Error Detection** | Not enough data | Not enough data | #### Alerts/Notifications | Feature | ElevenLabs | Retell AI | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | #### Document Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Document Management** | Not enough data | Not enough data | #### Self Service Portal | Feature | ElevenLabs | Retell AI | |---|---|---| | **Self Service Portal** | Not enough data | Not enough data | #### Autonomous Task Execution | Feature | ElevenLabs | Retell AI | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Reporting/Analytics | Feature | ElevenLabs | Retell AI | |---|---|---| | **Reporting/Analytics** | Not enough data | Not enough data | #### Security & Compliance | Feature | ElevenLabs | Retell AI | |---|---|---| | **Security & Compliance** | Not enough data | Not enough data | #### Natural Language Processing | Feature | ElevenLabs | Retell AI | |---|---|---| | **Natural Language Processing** | Not enough data | Not enough data | #### Integration into Third Party Applications | Feature | ElevenLabs | Retell AI | |---|---|---| | **Integration into Third Party Applications** | Not enough data | Not enough data | #### AI Agent Configuration | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI Agent Configuration** | Not enough data | Not enough data | #### Adaptive Learning | Feature | ElevenLabs | Retell AI | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | #### IT Incident Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **IT Incident Management** | Not enough data | Not enough data | #### Automated Routing | Feature | ElevenLabs | Retell AI | |---|---|---| | **Automated Routing** | Not enough data | Not enough data | #### Service Level Agreement (SLA) Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | #### Knowledge Base Integration | Feature | ElevenLabs | Retell AI | |---|---|---| | **Knowledge Base Integration** | Not enough data | Not enough data | #### Support Ticket Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Support Ticket Management** | Not enough data | Not enough data | #### Workflow Automation | Feature | ElevenLabs | Retell AI | |---|---|---| | **Workflow Automation** | Not enough data | Not enough data | #### Automation - AI IT Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Document Processing** | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | #### Autonomy - AI IT Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Adaptive Responses** | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | | **Independent Decision Making** | Not enough data | Not enough data | | **Problem Solving** | Not enough data | Not enough data | #### IT Ticket Management - AI IT Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Ticket Status Updates** | Not enough data | Not enough data | | **SLA Monitoring** | Not enough data | Not enough data | | **Ticket Categorization** | Not enough data | Not enough data | | **Ticket Assignment** | Not enough data | Not enough data | | **Automated Ticket Creation** | Not enough data | Not enough data | #### IT Support Automation - AI IT Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Knowledge Base Utilization** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | | **Real-Time Troubleshooting** | Not enough data | Not enough data | | **User Self-Service Assistance** | Not enough data | Not enough data | | **Proactive Issue Detection** | Not enough data | Not enough data | ### AI Customer Support Agents | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | 8.6/10 | 13 | #### Dashboard | Feature | ElevenLabs | Retell AI | |---|---|---| | **Dashboard** | Not enough data | Not enough data | #### Speech Recognition | Feature | ElevenLabs | Retell AI | |---|---|---| | **Speech Recognition** | Not enough data | Not enough data | #### Compliance Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Compliance Management** | Not enough data | Not enough data | #### Autonomous Task Execution | Feature | ElevenLabs | Retell AI | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Sentiment Analysis | Feature | ElevenLabs | Retell AI | |---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | #### Data Security | Feature | ElevenLabs | Retell AI | |---|---|---| | **Data Security** | Not enough data | Not enough data | #### Third-Party Integration | Feature | ElevenLabs | Retell AI | |---|---|---| | **Third-Party Integration** | Not enough data | Not enough data | #### Human-in-the-loop (HITL) | Feature | ElevenLabs | Retell AI | |---|---|---| | **Human-in-the-loop (HITL)** | Not enough data | Not enough data | #### Agentic Task Execution | Feature | ElevenLabs | Retell AI | |---|---|---| | **Agentic Task Execution** | Not enough data | Not enough data | #### Natural Language Processing | Feature | ElevenLabs | Retell AI | |---|---|---| | **Natural Language Processing** | Not enough data | Not enough data | #### Conversational AI | Feature | ElevenLabs | Retell AI | |---|---|---| | **Conversational AI** | Not enough data | Not enough data | #### Performance Metrics | Feature | ElevenLabs | Retell AI | |---|---|---| | **Performance Metrics** | Not enough data | Not enough data | #### Interaction Tracking | Feature | ElevenLabs | Retell AI | |---|---|---| | **Interaction Tracking** | Not enough data | Not enough data | #### Knowledge Base Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Knowledge Base Management** | Not enough data | Not enough data | #### CRM Integration | Feature | ElevenLabs | Retell AI | |---|---|---| | **CRM Integration** | Not enough data | Not enough data | #### Inquiry Routing | Feature | ElevenLabs | Retell AI | |---|---|---| | **Inquiry Routing** | Not enough data | Not enough data | #### Contextual Guidance | Feature | ElevenLabs | Retell AI | |---|---|---| | **Contextual Guidance** | Not enough data | Not enough data | #### Communications Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Communications Management** | Not enough data | Not enough data | #### Proactive Chat | Feature | ElevenLabs | Retell AI | |---|---|---| | **Proactive Chat** | Not enough data | Not enough data | #### Ticket Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Ticket Management** | Not enough data | Not enough data | #### Customer Query Resolution - AI Customer Support Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Automated Ticket Resolution** | Not enough data | 8.6 (12 reviews) | | **Contextual Response Generation** | Not enough data | 8.8 (12 reviews) | | **Sentiment Analysis** | Not enough data | 8.3 (12 reviews) | | **Knowledge Base Utilization** | Not enough data | 9.2 (12 reviews) | | **Multilingual Support** | Not enough data | 8.9 (12 reviews) | #### Customer Interaction Automation - AI Customer Support Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Proactive Customer Outreach** | Not enough data | 8.8 (11 reviews) | | **Feedback Collection** | Not enough data | 8.8 (11 reviews) | | **Escalation Handling** | Not enough data | 8.8 (12 reviews) | | **Workflow Optimization** | Not enough data | 8.6 (12 reviews) | #### Automation | Feature | ElevenLabs | Retell AI | |---|---|---| | **Customer Interaction Automation** | Not enough data | 8.6 (13 reviews) | | **Feedback Collection** | Not enough data | 8.5 (12 reviews) | | **Document Processing** | Not enough data | 7.9 (12 reviews) | #### Autonomy | Feature | ElevenLabs | Retell AI | |---|---|---| | **Independent Decision Making** | Not enough data | 8.2 (12 reviews) | | **Adaptive Responses** | Not enough data | 8.2 (12 reviews) | | **Task Execution** | Not enough data | 8.6 (12 reviews) | | **Problem Solving** | Not enough data | 8.5 (12 reviews) | ### AI Agents for HR | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | N/A | N/A | #### Usage Tracking/Analytics | Feature | ElevenLabs | Retell AI | |---|---|---| | **Usage Tracking/Analytics** | Not enough data | Not enough data | #### Compliance Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Compliance Management** | Not enough data | Not enough data | #### Autonomous Task Execution | Feature | ElevenLabs | Retell AI | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Third-Party Integration | Feature | ElevenLabs | Retell AI | |---|---|---| | **Third-Party Integration** | Not enough data | Not enough data | #### Conversational AI | Feature | ElevenLabs | Retell AI | |---|---|---| | **Conversational AI** | Not enough data | Not enough data | #### Multi-Language | Feature | ElevenLabs | Retell AI | |---|---|---| | **Multi-Language** | Not enough data | Not enough data | #### Predictive Analytics | Feature | ElevenLabs | Retell AI | |---|---|---| | **Predictive Analytics** | Not enough data | Not enough data | #### Workflow Automation | Feature | ElevenLabs | Retell AI | |---|---|---| | **Workflow Automation** | Not enough data | Not enough data | #### HR System Integration | Feature | ElevenLabs | Retell AI | |---|---|---| | **HR System Integration** | Not enough data | Not enough data | #### Escalation Management | Feature | ElevenLabs | Retell AI | |---|---|---| | **Escalation Management** | Not enough data | Not enough data | #### Proactive Tasking | Feature | ElevenLabs | Retell AI | |---|---|---| | **Proactive Tasking** | Not enough data | Not enough data | #### Proactive Intervention | Feature | ElevenLabs | Retell AI | |---|---|---| | **Proactive Intervention** | Not enough data | Not enough data | #### AI‑Powered Candidate Screening | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI‑Powered Candidate Screening** | Not enough data | Not enough data | #### Policy Enforcement | Feature | ElevenLabs | Retell AI | |---|---|---| | **Policy Enforcement** | Not enough data | Not enough data | #### Interview & Scheduling Agent | Feature | ElevenLabs | Retell AI | |---|---|---| | **Interview & Scheduling Agent** | Not enough data | Not enough data | #### Agent Governance | Feature | ElevenLabs | Retell AI | |---|---|---| | **Agent Governance** | Not enough data | Not enough data | #### HR Automation | Feature | ElevenLabs | Retell AI | |---|---|---| | **HR Automation** | Not enough data | Not enough data | #### Conversational Automation - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **Conversational Assistants** | Not enough data | Not enough data | | **Multi‑Language Support & Localization** | Not enough data | Not enough data | #### Task Automation - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Predictive Analytics - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **Attrition and Engagement Prediction** | Not enough data | Not enough data | #### Compliance & Policy - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **Policy Enforcement & Compliance** | Not enough data | Not enough data | #### Multi‑System Integration - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **System Integration & Data Access** | Not enough data | Not enough data | #### Proactive Intervention - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | #### Agent Governance - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | #### Talent Acquisition & Recruitment - AI Agents for HR | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI‑Powered Candidate Screening** | Not enough data | Not enough data | | **Interview & Scheduling Agent** | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | 7.9/10 | 17 | #### Lead Facilitation | Feature | ElevenLabs | Retell AI | |---|---|---| | **Customer-facing Chatbot** | Not enough data | 8.1 (17 reviews) | | **Lead Qualification** | Not enough data | 7.6 (17 reviews) | | **Lead Follow-up** | Not enough data | 8.2 (17 reviews) | | **Meeting Scheduling ** | Not enough data | 8.5 (17 reviews) | #### Organization | Feature | ElevenLabs | Retell AI | |---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | 8.0 (17 reviews) | | **Data Entry** | Not enough data | 8.2 (16 reviews) | | **Integrations / APIs** | Not enough data | 8.7 (17 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Sales Activity Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | #### Performance Analysis | Feature | ElevenLabs | Retell AI | |---|---|---| | **Coaching ** | Not enough data | 7.4 (17 reviews) | | **Peformance Tracking** | Not enough data | 7.3 (16 reviews) | | **Email Tracking** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | #### Sales Analysis | Feature | ElevenLabs | Retell AI | |---|---|---| | **ROI Forecasting ** | Not enough data | 6.8 (15 reviews) | | **Sales Forecasting ** | Not enough data | 7.1 (15 reviews) | #### Generative AI | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI Text Generation** | Not enough data | 7.4 (15 reviews) | | **AI Text Summarization** | Not enough data | 8.8 (15 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | ElevenLabs | Retell AI | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (15 reviews) | | **Multi-step Planning** | Not enough data | 8.0 (15 reviews) | | **Cross-system Integration** | Not enough data | 8.6 (15 reviews) | | **Adaptive Learning** | Not enough data | 7.1 (15 reviews) | | **Natural Language Interaction** | Not enough data | 8.2 (15 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (15 reviews) | | **Decision Making** | Not enough data | 8.2 (15 reviews) | | **AI/Machine Learning** | Not enough data | Not enough data | #### Additional Functionality | Feature | ElevenLabs | Retell AI | |---|---|---| | **Email Response Control** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **AI Writing Assistant** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sales Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Lead Engagement** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Omnichannel Outreach** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Text to Speech | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | 8.7/10 | 889 | | **Retell AI** | N/A | N/A | #### Integration | Feature | ElevenLabs | Retell AI | |---|---|---| | **Application Integration** | 7.8 (680 reviews) | Not enough data | | **Real-Time Streaming** | 7.5 (662 reviews) | Not enough data | | **Integration** | 9.1 (20 reviews) | Not enough data | | **Integration** | 9.6 (27 reviews) | Not enough data | #### Speech Output | Feature | ElevenLabs | Retell AI | |---|---|---| | **Volume** | 8.4 (703 reviews) | Not enough data | | **Pitch** | 8.0 (703 reviews) | Not enough data | | **Speed** | 8.1 (721 reviews) | Not enough data | | **Pronunciation** | 7.7 (721 reviews) | Not enough data | | **Accent** | 7.8 (709 reviews) | Not enough data | | **Emotion** | 7.5 (739 reviews) | Not enough data | | **Speaking Styles** | 7.9 (714 reviews) | Not enough data | | **Speech Output** | 8.6 (40 reviews) | Not enough data | | **Speech Output** | 7.1 (21 reviews) | Not enough data | | **Speech Output** | 9.4 (9 reviews) | Not enough data | | **Speech Output** | 8.6 (15 reviews) | Not enough data | | **Speech Output** | 9.0 (12 reviews) | Not enough data | | **Speech Output** | 9.1 (9 reviews) | Not enough data | | **Speech Output** | 7.9 (17 reviews) | Not enough data | #### Audio Format | Feature | ElevenLabs | Retell AI | |---|---|---| | **Natural Sounding Voices** | 8.5 (779 reviews) | Not enough data | | **Audio Format Flexibility** | 8.0 (660 reviews) | Not enough data | | **Audio Optimization** | 7.8 (659 reviews) | Not enough data | | **Audio Format** | 10.0 (9 reviews) | Not enough data | | **Custom Voices** | 9.9 (13 reviews) | Not enough data | | **Multi-Voice** | 9.6 (21 reviews) | Not enough data | #### Generative AI | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI Text-to-Speech** | 8.8 (796 reviews) | Not enough data | | **Gen AI ** | 9.4 (112 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | ElevenLabs | Retell AI | |---|---|---| | **For Online Learning** | Not enough data | Not enough data | | **Grammar Check** | Not enough data | Not enough data | | **Audio Editor** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **WCAG Compliance** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Publishing/Sharing** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Content Creation** | 10.0 (8 reviews) | Not enough data | | **Data Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Text Analysis** | Not enough data | Not enough data | | **Phonetic Variation Detection** | Not enough data | Not enough data | | **Voice Generator** | 9.8 (11 reviews) | Not enough data | | **SSML Support** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **For Marketers** | Not enough data | Not enough data | | **Speech-to-Text Analysis** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Multi-Language** | 10.0 (13 reviews) | Not enough data | | **Machine Translation** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **API** | 9.0 (10 reviews) | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | 8.3/10 | 34 | #### Responses | Feature | ElevenLabs | Retell AI | |---|---|---| | **Personalization** | Not enough data | 8.5 (24 reviews) | | **Route To Human** | Not enough data | 8.8 (24 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | 8.5 (25 reviews) | | **Multi-Language** | Not enough data | Not enough data | #### Automation - AI Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Sales Follow-Up** | Not enough data | 8.6 (20 reviews) | | **Customer Interaction Automation** | Not enough data | 8.9 (23 reviews) | | **Lead Generation** | Not enough data | 8.6 (22 reviews) | | **Document Processing** | Not enough data | 7.5 (19 reviews) | | **Feedback Collection** | Not enough data | 8.1 (19 reviews) | | **Natural Language Processing** | Not enough data | Not enough data | | **Simulation and Scenario Generation** | Not enough data | Not enough data | #### Platform | Feature | ElevenLabs | Retell AI | |---|---|---| | **Conversation Editor** | Not enough data | 8.3 (27 reviews) | | **Integration** | Not enough data | 8.5 (26 reviews) | | **Human-In-The-Loop** | Not enough data | 8.2 (24 reviews) | | **Drag & Drop Editor** | Not enough data | Not enough data | | **Human-in-the-loop (HITL)** | Not enough data | Not enough data | #### Autonomy - AI Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Independent Decision Making** | Not enough data | 8.1 (19 reviews) | | **Adaptive Responses** | Not enough data | 8.2 (19 reviews) | | **Task Execution** | Not enough data | 8.5 (20 reviews) | | **Problem Solving** | Not enough data | 8.1 (19 reviews) | #### Generative AI | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI Text Generation** | Not enough data | 7.2 (21 reviews) | | **AI Text Summarization** | Not enough data | 8.3 (22 reviews) | #### Additional Functionality | Feature | ElevenLabs | Retell AI | |---|---|---| | **Agent Collaboration** | Not enough data | Not enough data | | **Data Governance** | Not enough data | Not enough data | | **Prompt Engineering** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **For No-Code Development** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Dynamic Modeling** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Memory Management** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **Cost Management** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Natural Language Interface** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Multiple LLM Models** | Not enough data | Not enough data | | **Integration Management** | Not enough data | Not enough data | | **Customizable Frameworks** | Not enough data | Not enough data | | **Pre-built Templates** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Contextual Guidance** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Attended Automation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **For Sales/Marketing** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Deep Learning** | Not enough data | Not enough data | | **Code-free Development** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Unattended Automation** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | | **Proactive Error Detection** | Not enough data | Not enough data | ### Conversational Support | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | 7.7/10 | 25 | | **Retell AI** | N/A | N/A | #### Conversational Platform | Feature | ElevenLabs | Retell AI | |---|---|---| | **Personalization** | 8.1 (23 reviews) | Not enough data | | **Omnichannel** | 7.2 (23 reviews) | Not enough data | | **Contextual Engagement** | 8.1 (24 reviews) | Not enough data | | **Proactive Engagement** | 8.0 (24 reviews) | Not enough data | #### Support Automation | Feature | ElevenLabs | Retell AI | |---|---|---| | **Intelligent Routing** | 7.2 (23 reviews) | Not enough data | | **Seamless Escalation** | 7.4 (20 reviews) | Not enough data | | **Transcripts** | 8.5 (24 reviews) | Not enough data | | **Self-Serve Support** | 7.3 (22 reviews) | Not enough data | #### Generative AI | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI Text Generation** | 7.4 (23 reviews) | Not enough data | | **AI Text Summarization** | 7.4 (22 reviews) | Not enough data | ### Synthetic Media | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | N/A | N/A | #### Audio | Feature | ElevenLabs | Retell AI | |---|---|---| | **Accents** | Not enough data | Not enough data | | **Voice Cloning** | Not enough data | Not enough data | | **Range of Tones** | Not enough data | Not enough data | | **Languages** | Not enough data | Not enough data | #### Video | Feature | ElevenLabs | Retell AI | |---|---|---| | **Closed Captions** | Not enough data | Not enough data | | **Avatar Quality** | Not enough data | Not enough data | | **Custom Avatars** | Not enough data | Not enough data | | **Video Editing Capabilities** | Not enough data | Not enough data | #### Image | Feature | ElevenLabs | Retell AI | |---|---|---| | **Text to Image** | Not enough data | Not enough data | | **Realism** | Not enough data | Not enough data | #### Text | Feature | ElevenLabs | Retell AI | |---|---|---| | **Text Optimization** | Not enough data | Not enough data | | **Range of Sentiments** | Not enough data | Not enough data | #### Platform | Feature | ElevenLabs | Retell AI | |---|---|---| | **Collaboration** | Not enough data | Not enough data | | **Speed of Generation** | Not enough data | Not enough data | #### Generative AI | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Image** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | Not enough data | | **AI Text-to-Video** | Not enough data | Not enough data | | **AI Text-to-3D** | Not enough data | Not enough data | | **AI Text-to-Music** | Not enough data | Not enough data | ### Video Translation | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | 8.3/10 | 79 | | **Retell AI** | N/A | N/A | #### Voice cloning - Voice Dubbing | Feature | ElevenLabs | Retell AI | |---|---|---| | **Natural Quality** | 8.4 (74 reviews) | Not enough data | | **Compatibility** | 8.4 (73 reviews) | Not enough data | | **Voice Modification** | 7.9 (73 reviews) | Not enough data | | **Audio/video file upload** | Not enough data | Not enough data | #### Agentic AI - Video Translation | Feature | ElevenLabs | Retell AI | |---|---|---| | **Cross-system Integration** | 7.9 (41 reviews) | Not enough data | | **Natural Language Interaction** | 8.7 (42 reviews) | Not enough data | #### Real-time preview - Voice Dubbing | Feature | ElevenLabs | Retell AI | |---|---|---| | **Modified Voice Preview** | 8.2 (70 reviews) | Not enough data | #### Security and Privacy - Voice Dubbing | Feature | ElevenLabs | Retell AI | |---|---|---| | **Encryption** | 8.3 (67 reviews) | Not enough data | | **Secure Collaboration** | 8.3 (66 reviews) | Not enough data | #### Output - Voice Dubbing | Feature | ElevenLabs | Retell AI | |---|---|---| | **API** | 8.1 (70 reviews) | Not enough data | | **Sharing** | 8.3 (68 reviews) | Not enough data | | **Language Variety** | 8.3 (70 reviews) | Not enough data | #### Additional Functionality | Feature | ElevenLabs | Retell AI | |---|---|---| | **Part of Speech Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Subtitles/Closed Captions** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Time Stamps** | Not enough data | Not enough data | | **Custom Fonts** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Caption Service** | Not enough data | Not enough data | | **Media Upload** | Not enough data | Not enough data | | **Text Overlay** | Not enough data | Not enough data | | **Keyword Search** | Not enough data | Not enough data | | **Full Text Extraction** | Not enough data | Not enough data | | **Multiple File Format Support** | Not enough data | Not enough data | | **Speech-to-Text Analysis** | Not enough data | Not enough data | | **Preview Functionality** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Live Streaming Production** | Not enough data | Not enough data | ### AI Agent Builders | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | 9.0/10 | 7 | #### Customization - AI Agent Builders | Feature | ElevenLabs | Retell AI | |---|---|---| | **Natural Language Configuration** | Not enough data | 9.8 (7 reviews) | | **Tone Customization** | Not enough data | 9.3 (7 reviews) | | **Security Guardrails** | Not enough data | 9.3 (7 reviews) | | **API Security** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Authentication** | Not enough data | Not enough data | #### Functionality - AI Agent Builders | Feature | ElevenLabs | Retell AI | |---|---|---| | **Omni-channel Support** | Not enough data | 9.3 (7 reviews) | | **Agent Branding** | Not enough data | 8.3 (7 reviews) | | **Proactive Response Capabilities** | Not enough data | 9.5 (7 reviews) | | **Seamless Human Escalation** | Not enough data | 8.1 (7 reviews) | | **Multimedia Support** | Not enough data | Not enough data | | **Multi-Modal Input Support** | Not enough data | Not enough data | #### Data and Analytics - AI Agent Builders | Feature | ElevenLabs | Retell AI | |---|---|---| | **Analytics & Reporting** | Not enough data | 9.3 (7 reviews) | | **Contextual Awareness** | Not enough data | 8.8 (7 reviews) | | **Data Privacy Compliance** | Not enough data | 9.0 (7 reviews) | #### Integration - AI Agent Builders | Feature | ElevenLabs | Retell AI | |---|---|---| | **Workflow Automation** | Not enough data | 9.5 (7 reviews) | | **API Usage** | Not enough data | 8.8 (7 reviews) | | **Platform Interoperability** | Not enough data | 8.8 (7 reviews) | | **CRM Data Integration** | Not enough data | 8.3 (7 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | ElevenLabs | Retell AI | |---|---|---| | **Version Control** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Webhooks** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Fallback Handling** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Multiple LLM Models** | Not enough data | Not enough data | | **Built-in AI Assistant** | Not enough data | Not enough data | | **Automated Testing** | Not enough data | Not enough data | | **Data Governance** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Pre-built Templates** | Not enough data | Not enough data | | **Agent Design Tools** | Not enough data | Not enough data | | **Deep Learning** | Not enough data | Not enough data | | **Model Training** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Debugging** | Not enough data | Not enough data | | **Deployment Management** | Not enough data | Not enough data | | **Proactive Error Detection** | Not enough data | Not enough data | ### AI Voice Assistants | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | 8.1/10 | 61 | | **Retell AI** | 8.4/10 | 29 | #### Voice Recognition - AI Voice Assistants | Feature | ElevenLabs | Retell AI | |---|---|---| | **Voice Recognition** | 7.8 (55 reviews) | 8.3 (29 reviews) | #### Speech Synthesis - AI Voice Assistants | Feature | ElevenLabs | Retell AI | |---|---|---| | **Speech Synthesis** | 8.3 (56 reviews) | 8.4 (29 reviews) | | **Customizable speech** | 8.1 (56 reviews) | 8.3 (28 reviews) | | **Multiple voice actions** | 8.6 (56 reviews) | 8.5 (27 reviews) | #### Security and privacy - AI Voice Assistants | Feature | ElevenLabs | Retell AI | |---|---|---| | **Encrypted communication** | 7.7 (53 reviews) | 8.3 (27 reviews) | #### Compatibility - AI Voice Assistants | Feature | ElevenLabs | Retell AI | |---|---|---| | **Cross platform compatibility** | 8.0 (53 reviews) | 8.4 (27 reviews) | ### Conversational AI Survey Platforms | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | 7.9/10 | 12 | | **Retell AI** | N/A | N/A | #### Study Creation & Design - Conversational AI Survey Platforms | Feature | ElevenLabs | Retell AI | |---|---|---| | **AI-Powered Question Generation** | 7.9 (11 reviews) | Not enough data | | **Research Objective Optimization** | 7.4 (11 reviews) | Not enough data | | **Cross-Platform Study Design** | 7.6 (11 reviews) | Not enough data | | **Multi-Modal Study Templates** | 8.0 (11 reviews) | Not enough data | | **Adaptive Survey Logic** | 7.7 (11 reviews) | Not enough data | #### Participant Management & Recruitment - Conversational AI Survey Platforms | Feature | ElevenLabs | Retell AI | |---|---|---| | **Incentive Automation** | 7.9 (11 reviews) | Not enough data | | **Intelligent Screener Management** | 8.0 (11 reviews) | Not enough data | | **Global Participant Access** | 7.9 (11 reviews) | Not enough data | | **Automated Panel Recruitment** | 7.3 (11 reviews) | Not enough data | #### Data Collection & Interview Moderation - Conversational AI Survey Platforms | Feature | ElevenLabs | Retell AI | |---|---|---| | **Embed and present various media types including images, videos, prototypes, or websites for participant evaluation** | 8.1 (12 reviews) | Not enough data | | **AI Interview Moderation** | 8.3 (12 reviews) | Not enough data | | **Create natural conversation flows that feel like human interactions rather than traditional form-based surveys** | 8.3 (11 reviews) | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **ElevenLabs** | N/A | N/A | | **Retell AI** | N/A | N/A | #### Agentic AI - AI Agents | Feature | ElevenLabs | Retell AI | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) **Unique to ElevenLabs (6):** [Video Translation Software](https://www.g2.com/categories/video-translation-software), [Text to Speech Software](https://www.g2.com/categories/text-to-speech), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [Conversational AI Survey Platforms](https://www.g2.com/categories/conversational-ai-survey-platforms) **Unique to Retell AI (1):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) --- ## Reviewer Demographics ### By Company Size | Segment | ElevenLabs | Retell AI | |---|---|---| | **Small-Business** | 88.0% | 85.4% | | **Mid-Market** | 8.7% | 14.6% | | **Enterprise** | 3.2% | 0% | ### By Industry #### ElevenLabs - **Marketing and Advertising:** 9.2% - **Computer Software:** 8.8% - **Entertainment:** 8.1% - **Information Technology and Services:** 7.6% - **Media Production:** 5.1% - **Education Management:** 3.6% - **Consulting:** 3.6% - **Higher Education:** 3.4% - **E-Learning:** 3.1% - **Online Media:** 2.7% - **Other:** 44.6% #### Retell AI - **Information Technology and Services:** 9.0% - **Computer Software:** 8.7% - **Consulting:** 7.4% - **Marketing and Advertising:** 6.8% - **Real Estate:** 6.0% - **Consumer Services:** 4.4% - **Health, Wellness and Fitness:** 3.8% - **Automotive:** 3.8% - **Hospital & Health Care:** 3.3% - **Telecommunications:** 2.6% - **Other:** 44.1% --- ## Alternatives ### Alternatives to ElevenLabs - [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1411 reviews) - [HeyGen](https://www.g2.com/products/heygen/reviews) — 4.8/5 stars (1972 reviews) - [Synthesia](https://www.g2.com/products/synthesia/reviews) — 4.6/5 stars (2809 reviews) - [Rask AI](https://www.g2.com/products/rask-ai/reviews) — 4.7/5 stars (270 reviews) - [Descript](https://www.g2.com/products/descript/reviews) — 4.6/5 stars (923 reviews) - [Google Cloud Text-to-Speech](https://www.g2.com/products/google-cloud-text-to-speech/reviews) — 4.3/5 stars (269 reviews) - [VEED](https://www.g2.com/products/veed/reviews) — 4.6/5 stars (2180 reviews) - [Synthflow](https://www.g2.com/products/synthflow/reviews) — 4.5/5 stars (1015 reviews) - [Vyond](https://www.g2.com/products/vyond/reviews) — 4.7/5 stars (550 reviews) - [AI Studios](https://www.g2.com/products/ai-studios/reviews) — 4.3/5 stars (1058 reviews) ### Alternatives to Retell AI - [Synthflow](https://www.g2.com/products/synthflow/reviews) — 4.5/5 stars (1015 reviews) - [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1411 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3915 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (14335 reviews) - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) — 4.5/5 stars (803 reviews) - [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) — 4.3/5 stars (490 reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) — 4.3/5 stars (1696 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (505 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews) --- ## Top Discussions ### ElevenLabs - Title: [ElevenLabs voices sound very human, but is the pricing worth it for article narration?](https://www.g2.com/discussions/elevenlabs-voices-sound-very-human-but-is-the-pricing-worth-it-for-article-narration) — 1 comment, 1 upvote > **Top comment:** "Yes, I think it’s worth it for article narration, especially because the voices sound very natural and save a lot of recording and editing time. The pricing..." ### Retell AI - Title: [Is Retell AI worth it for CEOs and founders running business operations?](https://www.g2.com/discussions/is-retell-ai-worth-it-for-ceos-and-founders-running-business-operations) — 1 comment, 1 upvote > **Top comment:** "<p>Honestly for a founder who wants to automate the phone and messaging side of ops, Retell AI looks like a strong bet, it's rated 4.8 on G2 with a big..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/elevenlabsio-vs-retell-ai)