# Responsive Answering Service Reviews
**Vendor:** Responsive Answering Service  
**Category:** [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Responsive Answering Service
Responsive Answering Service delivers 24/7 live answering and virtual receptionist services designed for a variety of industry professionals. We act as a seamless extension of your team. With empathy, precision, and compliance. Our live answering services are simple, reliable, and designed to fit seamlessly into your business operations. With customizable options to meet your unique needs, you can trust us to be there for your business, 24/7. Our in-house quality assurance teams allow us to be dedicated to individual call agent metrics. We aim to uphold the highest standards for our bilingual receptionists for Quality Assurance (QA) and Service Level Agreements (SLAs). Our client management ranges from small family-owned businesses to Fortune 500 conglomerates. Our pricing plans are flexible to meet your individual business needs. Starting at $29 USD/month, you only pay for the services and add-ons that best serve your business with industry-specific necessities. Responsive Answering Service launched in 2012 to fill a gap in the market. With a focus on professionalism and 24/7 virtual receptionist services, our customer support services are perfect for any industry or field. Our answering services are top-tier and recognized by our client base across the nation. Since our inception we have been growing as a well known answering service agency with experienced live agents.




## Responsive Answering Service Reviews
  ### 1. Reliable outsourced call handling that improved our customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexis D. | Ecoturista, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Responsive Answering Service?**

Their agents sound professional and well-trained, the onboarding was fast, and they adapt their scripts exactly to our brand voice. The reliability is the biggest upside, they pick up consistently and follow workflows precisely. Reporting is clear and helps us track volume and trends.

**What do you dislike about Responsive Answering Service?**

There isn't anything particularly noteworthy to mention, but I do wish there were additional customization options available in the dashboard for viewing call data.

**Recommendations to others considering Responsive Answering Service:**

It’s important to clearly define your scripts and escalation rules from the outset, as the service will follow your instructions precisely. If you’re looking for a reliable way to extend your customer support team without increasing your internal staff, this service is a strong option.

**What problems is Responsive Answering Service solving and how is that benefiting you?**

They enabled us to completely outsource our customer call handling while maintaining both quality and control. As a result, we no longer miss calls, our response times have improved, and our support team's internal workload has decreased. Their operators handle after-hours calls, appointment requests, and urgent matters, which has allowed us to expand our service without needing to hire additional staff.



- [View Responsive Answering Service pricing details and edition comparison](https://www.g2.com/products/responsive-answering-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+16%3A57%3A06+-0500&secure%5Bsession_id%5D=e5032706-3101-409c-b3ca-11b21d2b7f89&secure%5Btoken%5D=ca770d4ae41be68687e961e5d294401cce60df0fbf4ebbfa09f12323b554ad0c&format=llm_user)

## Responsive Answering Service Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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