[ Reputation Reviews ](https://www.g2.com/products/reputation/reviews) [ Reputation Reviews ](https://www.g2.com/products/reputation/reviews) # Reputation Pricing Overview [Editedit](https://my.g2.com/reputation/pricings) ## Reputation Pricing Key Insights Last updated on Jul 28, 2026 * * * Reputation does not offer a **free trial**. Information about Reputation pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Reputation must be conducted with the seller. * * * Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Pricing information for Reputation is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Reputation must be conducted with the seller. Pricing information was last updated on August 12, 2020 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 14 months ### Average Discount 9% ### Perceived Cost $$$$$ ## Reputation Pricing FAQs Generated using AI Who is Reputation pricing best suited for? Based on G2 reviewer demographics and sentiment, Reputation's pricing is best suited for mid-market and enterprise organizations managing reviews and reputation across multiple locations. Healthcare networks, automotive dealer groups, real estate portfolios, and hospitality chains appear most frequently among G2 reviewers, with enterprise users managing 30 to 1,000-plus locations citing the strongest ROI. G2 reviewers from small businesses do use Reputation, but several flag the entry price as a stretch. The platform's custom-quote model and per-location pricing structure favor organizations with scale. Single-location small businesses or budget-constrained teams are less likely to find Reputation's pricing accessible relative to simpler alternatives. What are the key differences between the free and paid versions of Reputation? Reputation offers no free tier or publicly listed pricing tiers, operating exclusively on custom enterprise quotes. According to G2 reviewers, Reputation's pricing structure is modular, meaning the base license unlocks core review management capabilities while advanced features such as social listening, social suite, listing management, surveys, Yahoo and Apple Maps integration, and competitive reporting each carry additional costs. G2 users frequently note this add-on model as a significant pain point, with one mid-market reviewer stating that features other healthcare systems had were grandfathered in and inaccessible. Prospective buyers should expect to negotiate a custom package, as Reputation's pricing is not standardized or self-serve. Is Reputation considered good value for its pricing? G2 reviewers present a mixed but generally positive value assessment of Reputation's pricing. High-rating users across automotive, healthcare, and real estate consistently cite time savings from centralized review management as justifying the cost. However, cost concerns appear frequently: multiple G2 reviewers flag that many features require add-on purchases beyond the base license, with one mid-market real estate reviewer noting the core license plus three additional modules quickly becomes unaffordable for smaller businesses. A healthcare reviewer confirmed pricing is inaccessible to smaller firms. Enterprise users managing 100-plus locations tend to report strong ROI, while small businesses and mid-market firms with tighter budgets more often question whether the spend is warranted. ## Top-Rated Alternatives [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,200) ](https://www.g2.com/products/birdeye/reviews) [ ![SOCi](https://images.g2crowd.com/uploads/product/hd_favicon/75e4c84354a52cc911139badfdcfe772/soci.SVG "SOCi") SOCi 4.5/5(4,661) ](https://www.g2.com/products/soci/reviews) [ ![Semrush](https://images.g2crowd.com/uploads/product/hd_favicon/e6c872117633137a9a91ffa14ee3ce41/semrush%282%29.svg "Semrush") Semrush 4.4/5(4,024) ](https://www.g2.com/products/semrush/reviews) [ View All Alternatives ](https://www.g2.com/products/reputation/competitors/alternatives) ## Reputation Pricing Reviews (2) ![Mikaela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mikaela C.") MC Mikaela C. PRACTICE MANAGER Enterprise (\> 1000 emp.) 9/16/2025 More Options - - [Respond as Reputation](https://www.g2.com/survey_responses/reputation-review-11685858/official_response/new) "I LOVE REPUTATION" 5/5 What do you like best about Reputation? Reputation has been extremely helpful in gathering patient surveys and feedback. I really value that all of the information is organized in one place and presented in detail, so I don’t have to guess what patients like or dislike. I also appreciate the scoring feature, as it allows us to track our metrics more effectively and set higher expectations for our company. Review collected by and hosted on G2.com. What do you dislike about Reputation? THERE IS NOTHING TO DISLIKE ABOUT REPUTATION. I LOVE IT. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? Reputation helps us solve the challenge of collecting and organizing patient feedback in a clear and centralized way. Instead of guessing what patients value, we now have detailed insights that highlight both strengths and areas for improvement. The platform also tracks our performance through its scoring feature, which makes it easier to monitor key metrics, identify trends, and set higher standards for our team. This has improved our ability to respond to patient needs quickly and continue raising the level of care and service we provide. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JK Jason K. Mid-Market (51-1000 emp.) 4/17/2026 More Options - - [Respond as Reputation](https://www.g2.com/survey_responses/reputation-review-12648042/official_response/new) "Efficient Tool with Areas for Improvement in Social Media Integration" 3.5/5 What do you like best about Reputation? I really like the social media management portion of Reputation, especially the mobile app. It allows our team to post from their locations without needing to connect their personal Facebook profiles, which increases their ability and eagerness to post. The reviews management is excellent too, as it keeps everything in one place without having to access each individual review. I appreciate being able to schedule social media posts for different platforms at the same time. The accuracy of our listing information across major platforms like Google, Bing, and Apple is another highlight. Additionally, the surveys and requests for reviews are essential for our business to receive feedback and improve our reputation across the web. The mobile app is particularly effective because it provides flexibility and efficiency for our team. The social media management functionalities, such as scheduling posts for multiple platforms, are really useful. Surveys help us comprehensively improve in all areas of our business. Review collected by and hosted on G2.com. What do you dislike about Reputation? Reputation is still working on improvements with social media. Being able to connect to certain social media platforms, and then platforms that aren't owned by the same company to connect to each other and being able to post across all of those platforms. So currently, the only two platforms that really work together well are Facebook and Instagram when posting at one time. But the other platforms require posting individually even if it means just copying the same post and then going back to post on that platform. So that's one negative, I would say, from the Reputation platform at the moment. And then surveys are simplistic. There could be some room for improvement with the type of questioning in the surveys. Making it more interactive for the consumer. Review collected by and hosted on G2.com. What problems is Reputation solving and how is that benefiting you? I use Reputation to manage reviews in one place, receive customer feedback, and sync our business profiles across the web. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller Reputation Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,200) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-reputation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5246d5413aefc69f3ef529bf80feed27/yext.jpg "Product Avatar Image") Yext 4.4/5(1,124) [ Compare Now ](https://www.g2.com/compare/reputation-vs-yext) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium 4.5/5(2,109) [ Compare Now ](https://www.g2.com/compare/podium-vs-reputation) ##### Categories on G2 [ Social Media Management ](https://www.g2.com/categories/social-media-mgmt)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service)[ Social Media Analytics ](https://www.g2.com/categories/social-media-analytics) [ Social Media Suites ](https://www.g2.com/categories/social-media-suites)[ Social Media Listening Tools ](https://www.g2.com/categories/social-media-listening-tools)[ Online Reputation Management ](https://www.g2.com/categories/online-reputation-management)[ Local SEO ](https://www.g2.com/categories/local-seo)[ Experience Management ](https://www.g2.com/categories/experience-management)[ Local Listing Management ](https://www.g2.com/categories/local-listing-management)[ Competitive Intelligence ](https://www.g2.com/categories/competitive-intelligence)[ Multi-Location Marketing Platforms ](https://www.g2.com/categories/multi-location-marketing-platforms)[ Review Management ](https://www.g2.com/categories/review-management-software) Show More ##### Explore More [ What are the top database monitoring solutions for compliance-heavy industries? ](https://www.g2.com/discussions/what-are-the-top-database-monitoring-solutions-for-compliance-heavy-industries)[ What platform provides analytics on support resolution times? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-support-resolution-times)[ Which provider data management solutions minimise implementation disruption to daily clinical operations in regulated healthcare environments? ](https://www.g2.com/discussions/which-provider-data-management-solutions-minimise-implementation-disruption-to-daily-clinical-operations-in-regulated-healthcare-environments) [ What are the best pharmacy management systems for quick implementation without sacrificing prescription tracking? ](https://www.g2.com/discussions/what-are-the-best-pharmacy-management-systems-for-quick-implementation-without-sacrificing-prescription-tracking)[ What platform integrates recruitment marketing with CRM systems? ](https://www.g2.com/discussions/what-platform-integrates-recruitment-marketing-with-crm-systems)[ Pros and Cons Details ](https://www.g2.com/products/reputation/reviews?qs=pros-and-cons) Show More [ What are the top database monitoring solutions for compliance-heavy industries? ](https://www.g2.com/discussions/what-are-the-top-database-monitoring-solutions-for-compliance-heavy-industries)[ What platform provides analytics on support resolution times? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-support-resolution-times)[ Which provider data management solutions minimise implementation disruption to daily clinical operations in regulated healthcare environments? ](https://www.g2.com/discussions/which-provider-data-management-solutions-minimise-implementation-disruption-to-daily-clinical-operations-in-regulated-healthcare-environments) [ What are the best pharmacy management systems for quick implementation without sacrificing prescription tracking? ](https://www.g2.com/discussions/what-are-the-best-pharmacy-management-systems-for-quick-implementation-without-sacrificing-prescription-tracking)[ What platform integrates recruitment marketing with CRM systems? ](https://www.g2.com/discussions/what-platform-integrates-recruitment-marketing-with-crm-systems)[ Pros and Cons Details ](https://www.g2.com/products/reputation/reviews?qs=pros-and-cons)