Compare Reputation and Yext
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Enterprise (39.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Reputation
Star Rating
(2,469)4.6 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Reputation
Yext
Star Rating
(1,111)4.4 out of 5
Market Segments
Enterprise (39.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Yext
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in its reporting capabilities, allowing users to easily identify key metrics and track customer reviews from various platforms like Facebook and Google. This feature is particularly appreciated for its real-time monitoring and analytical reporting, which helps businesses maintain their reputation effectively.
- Users say that Yext shines in its ability to manage multiple online platforms from a single interface. Reviewers highlight the ease of pulling business listing profiles into one place, making it a convenient choice for businesses with a strong online presence across various locations.
- According to verified reviews, Reputation offers a more user-friendly experience with a higher score in ease of use compared to Yext. Users appreciate the intuitive design that simplifies the process of managing customer feedback and reviews.
- Reviewers mention that Yext provides robust features for preplanning and scheduling posts, which is particularly beneficial for businesses that need to manage content across different locations. This capability allows users to categorize posts by location and plan their content strategy effectively.
- G2 reviewers highlight that while Reputation has a strong focus on reputation management, Yext's broader feature set for local listing management gives it an edge in terms of overall functionality for businesses looking to enhance their online visibility.
- Users report that both platforms have their strengths, but Yext's higher G2 Score indicates a greater level of overall user satisfaction, particularly among enterprise users. This suggests that Yext may be better suited for larger organizations with more complex needs.
Pricing
Entry-Level Pricing
Reputation
No pricing availableYext
No pricing availableFree Trial
Reputation
No trial information availableYext
Free Trial is available
Ratings
Meets Requirements
9.1
1,988
8.8
842
Ease of Use
9.0
2,030
8.5
862
Ease of Setup
8.6
1,141
8.4
637
Ease of Admin
8.9
876
8.5
410
Quality of Support
8.9
1,771
8.5
791
Has the product been a good partner in doing business?
8.9
874
8.7
410
Product Direction (% positive)
8.9
1,952
8.3
809
Features by Category
Content
Not enough data
8.0
117
Not enough data
7.7
114
Not enough data
7.7
107
Not enough data
7.5
105
Not enough data
7.9
107
Not enough data
7.8
111
Not enough data
8.0
114
Not enough data
8.0
116
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.5
104
Not enough data
7.9
108
Not enough data
7.6
112
Platform
Not enough data
7.8
112
Not enough data
8.1
118
Not enough data
7.9
113
Not enough data
8.4
122
Not enough data
8.3
117
Not enough data
7.8
103
Not enough data
8.1
126
Not enough data
8.0
110
Agentic AI - Web Content Management
Not enough data
5.2
17
Not enough data
6.1
17
Social Analytics
8.3(won by default)
235
Not enough data
8.5(won by default)
238
Not enough data
8.7(won by default)
244
Not enough data
8.4(won by default)
203
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
169
Not enough data
8.3(won by default)
188
Not enough data
Reports & Dashboards
8.7(won by default)
251
Not enough data
8.8(won by default)
248
Not enough data
8.7(won by default)
233
Not enough data
8.2(won by default)
158
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
7.3
25
Not enough data
8.0
27
Not enough data
7.9
28
Administration
Not enough data
7.7
30
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
7.1
8
Not enough data
6.4
7
Not enough data
6.9
7
Content Management
Not enough data
8.4
29
Not enough data
8.1
25
Not enough data
8.5
28
Content Discovery
Not enough data
8.7
30
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Generative AI
Not enough data
7.1
16
Not enough data
7.2
16
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Business Tools
Not enough data
8.6
97
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
82
Not enough data
7.8
66
Customer Tools
Not enough data
9.0
108
Not enough data
8.6
88
Not enough data
8.3
76
Not enough data
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.5
11
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Listing Management
8.2
298
|
Verified
8.9
231
|
Verified
8.3
302
|
Verified
8.6
207
|
Verified
8.0
302
8.3
235
|
Verified
8.1
320
|
Verified
8.6
233
|
Verified
Performance
8.4
346
|
Verified
8.5
241
|
Verified
8.7
369
|
Verified
8.3
241
|
Verified
Knowledge Pages
Not enough data
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
77
Not enough data
8.1
75
Knowledge Dissemination
Not enough data
8.2
81
Not enough data
8.4
80
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
77
Not enough data
7.8
60
Not enough data
8.2
75
Not enough data
8.1
72
Not enough data
8.2
76
Agentic AI - Knowledge Base
Not enough data
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
Local Search Optimization
8.9
146
8.1
130
8.8
161
|
Verified
8.9
151
|
Verified
9.1
176
8.8
162
|
Verified
9.3
186
|
Verified
8.7
134
|
Verified
8.7
156
|
Verified
7.2
108
|
Verified
9.1
182
|
Verified
8.2
153
|
Verified
Platform Basics
9.2
238
Not enough data
8.8
226
Not enough data
Agentic AI - Competitive Intelligence
5.7
5
Not enough data
Platform Data
8.8
226
Not enough data
9.4
269
Not enough data
8.4
195
Not enough data
Platform Content
Feature Not Available
Not enough data
Platform Reporting
9.0
239
Not enough data
9.1
236
Not enough data
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.8
20
Not enough data
6.6
17
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.5
14
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.1
31
Not enough data
5.8
29
Not enough data
6.6
16
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
6.4
16
Not enough data
6.7
17
Not enough data
6.3
14
Generative AI
Not enough data
6.8
16
Not enough data
5.8
12
Content & Collaboration
8.8
391
8.0
98
8.4
367
8.2
94
8.4
322
7.8
89
8.4
324
7.8
92
8.7
370
8.2
101
8.3
313
8.0
92
Social Management
8.6
422
8.0
149
8.7
433
8.4
156
8.5
379
8.0
144
8.7
424
8.1
149
8.3
346
7.4
129
8.3
299
7.7
100
8.2
184
7.8
101
Agentic AI - Social Media Management
6.0
15
6.9
22
6.6
17
7.3
22
5.8
17
7.1
22
6.3
17
7.2
21
5.8
17
7.3
21
6.2
17
7.1
21
7.0
17
7.4
22
Compatibility
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Agentic AI - Enterprise Search Software
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Search Queries
Not enough data
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
572
Not enough data
8.9
598
Not enough data
8.8
552
Not enough data
8.2
486
Not enough data
Customization
8.4
479
Not enough data
8.2
462
Not enough data
8.6
491
Not enough data
8.4
472
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.9
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Search Setup
Not enough data
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Product Discovery
Not enough data
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Integration
Not enough data
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Page Customization
Not enough data
7.0
41
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
43
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
36
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
5.2
8
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
9
Not enough data
6.3
9
Not enough data
5.6
8
Platform
Not enough data
6.9
7
Not enough data
6.9
8
Not enough data
5.5
7
Not enough data
6.5
8
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
6.3
8
Collection
7.0
24
Not enough data
7.9
28
Not enough data
7.7
25
Not enough data
8.3
25
Not enough data
6.7
24
Not enough data
Agentic AI - Review Management
5.5
19
Not enough data
5.5
20
Not enough data
Moderation
7.4
25
Not enough data
7.5
25
Not enough data
7.3
23
Not enough data
Use Cases
7.0
22
Not enough data
7.3
21
Not enough data
7.4
23
Not enough data
Administration
5.9
21
Not enough data
7.8
22
Not enough data
8.4
28
Not enough data
7.5
22
Not enough data
6.1
21
Not enough data
Display Options
6.7
20
Not enough data
6.3
20
Not enough data
6.4
24
Not enough data
7.2
20
Not enough data
Generative AI
6.6
19
Not enough data
Monitoring & Listening
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.7
360
Not enough data
8.4
342
Not enough data
8.4
316
Not enough data
Channels
9.0
371
Not enough data
9.1
406
Not enough data
8.4
312
Not enough data
8.5
325
Not enough data
8.7
335
Not enough data
Insight
9.2
406
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
348
Not enough data
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.5
8
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Consumer Intelligence
9.0
1060
|
Verified
8.4
199
8.6
937
7.6
176
|
Verified
8.8
1009
|
Verified
8.1
185
|
Verified
Reporting
Feature Not Available
7.0
125
8.6
925
|
Verified
7.7
152
|
Verified
9.1
1141
|
Verified
8.5
207
|
Verified
Media Monitoring
8.6
962
|
Verified
7.7
154
8.6
948
|
Verified
7.4
137
8.5
881
7.7
133
In-House Management
Feature Not Available
7.1
120
8.5
850
7.5
134
|
Verified
Generative AI
7.9
392
6.9
87
Agentic AI - Online Reputation Management
6.8
33
7.1
29
6.6
31
7.4
28
6.7
36
7.2
30
6.8
32
7.3
30
6.8
32
7.2
29
7.0
30
7.3
30
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reputation and Yext are categorized as Multi-Location Marketing Platforms, Local Listing Management, Local SEO, Online Reputation Management, and Social Media Management
Unique Categories
Reputation is categorized as Experience Management, Competitive Intelligence, Social Customer Service, Social Media Analytics, Social Media Suites, Social Media Listening Tools, and Review Management
Yext is categorized as Store Locator, Landing Page Builders, Digital Governance, Contact Center Knowledge Base, Insight Engines, Market Intelligence, SEO Tools, Enterprise Search Software, Web Content Management, Answer Engine Optimization (AEO), Knowledge Base, Digital Communications Governance, E-Commerce Search, and Personalization Engines
Reviews
Reviewers' Company Size
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
27.6%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.6%
Hospitality
3.4%
Other
26.2%
Financial Services
18.3%
Hospital & Health Care
8.6%
Insurance
7.6%
Marketing and Advertising
7.6%
Retail
7.1%
Other
50.8%
Discussions
Can you use Facebook Live from the Reputation app?
3 Comments
JH
Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry.Read more
Can customers recieve email request? Is Reputation only text capable?
2 Comments
G2
All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity...Read more
What is the biggest negative of the platform?
2 Comments
G2
Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds...Read more
What does Yext do?
3 Comments
DC
Collects and organize content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
