G2 reviewers report that Yext excels in its automatic listing update feature, which users appreciate for its efficiency in keeping business information current across various platforms. This feature is particularly beneficial for businesses managing multiple locations, as it streamlines the process of maintaining accurate listings.
Users say that Reputation stands out for its real-time review monitoring system, which allows businesses to track customer feedback from various platforms like Facebook and Google. This capability helps users maintain their business reputation effectively by providing timely alerts for new reviews.
Reviewers mention that Yext's auto content scheduling feature is a game-changer for marketing campaigns, enabling users to plan and schedule posts in advance. This functionality is particularly valuable for businesses looking to maintain a consistent online presence without the hassle of daily management.
According to verified reviews, Reputation is praised for its user-friendly interface, making it easy for businesses to manage their social media accounts and customer interactions. Users appreciate the simplicity of the platform, which enhances their day-to-day usability.
G2 reviewers highlight that Yext provides a fast initial setup process, which users find beneficial for quickly getting their marketing efforts off the ground. This ease of implementation is a significant advantage for businesses that need to start seeing results promptly.
Users report that while Reputation has a strong focus on reputation management, it may not offer the same level of comprehensive features for multi-location marketing as Yext. This difference can impact businesses with extensive location networks that require more robust listing management solutions.
Pricing
Entry-Level Pricing
Reputation
No pricing available
Yext
No pricing available
Free Trial
Reputation
No trial information available
Yext
Free Trial is available
Ratings
Meets Requirements
9.1
1,944
8.7
772
Ease of Use
9.0
1,985
8.5
790
Ease of Setup
8.7
1,103
8.4
575
Ease of Admin
8.9
876
8.5
398
Quality of Support
8.9
1,734
8.5
730
Has the product been a good partner in doing business?
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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