--- title: Reflektive Reviews meta_title: 'Reflektive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 431 reviews by the users' company size, role or industry to find out how Reflektive works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 431 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Reflektive Reviews **Vendor:** Reflektive **Category:** [Performance Management Software](https://www.g2.com/categories/performance-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 431 ## About Reflektive Reflektive is the leading performance management platform that accelerates business growth through continuous improvement. With Reflektive, organizations can scale constructive, ongoing conversations that increase employee engagement and productivity by 2X. Forward-thinking companies such as Allbirds, Comcast and Protective depend on Reflektive to build the high-performing teams that drive their growth. Backed by Andreessen Horowitz, Lightspeed Venture Partners and TPG Growth, Reflektive has raised more than $100 million to date and was ranked 13th Fastest Growing Company in North America on Deloitte’s Technology Fast 500™. For more information, please visit www.reflektive.com. ## Reflektive Pros & Cons **What users like:** - Users find Reflektive's **ease of use** suitable for simple and basic needs, making it accessible for all. (1 reviews) - Users find that Reflektive **works effectively for simple and basic needs** , making it a straightforward choice. (1 reviews) **What users dislike:** - Users express frustration with **admin limitations** , citing inadequate features and poor support that hinder usability. (1 reviews) - Users struggle with **insufficient details** in admins features and support, leading to frustration and confusion. (1 reviews) - Users struggle with **limited features** in Reflektive, finding admin tools insufficient and support lacking. (1 reviews) - Users express frustration with **missing admin features** and unreliable support, impacting their overall experience with Reflektive. (1 reviews) - Users criticize the **poor customer support** for being inadequate, with misleading manuals and basic admin features. (1 reviews) ## Reflektive Reviews ### 1. Reflektive Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie M. | Senior Client Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2020 **What do you like best about Reflektive?** I love how you can publicly thank your coworkers for helping you. It is a great place to find how the team is performing. You can recall on past events as well. **What do you dislike about Reflektive?** For 1:1s, it is very messy. It would be nice if there was an easier way to organize the notes. It would be great if there could be 1:1 templates that could be rolled out to an entire department. If you have recurring points on the 1:1 sheet, you have to mark them each time as undiscussed. I would love for the 1:1 topics to have a date stamp as to when the notes where added. **What problems is Reflektive solving and how is that benefiting you?** It is helping to stay organize with goals for the quarter. It is a great place to show past 1:1s that cannot be easily manipulated or changed later in the year. You are able to customize the 1:1s with your own headers as well. ### 2. Young Software, Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Angela F. | Director, Global People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Reflektive?** Reflektive's customer service is fast and reliable. Our Sr Customer Success Manager, Myra Yousaf, is always super responsive and helpful. When a ticket is submitted online via the support tool you usually get a response same day. Reflektive acts quickly on product and feature change requests. **What do you dislike about Reflektive?** The UI still needs work. It's not as intuitive as it could be. It is also not clear how to access certain features. The online knowledge certain has a ton of information but some of it is outdated so it's hard to sort through. The review tool and the survey tool need to be upgraded. It's not clear from an end user perspective how to build surveys so you can ensure that you see all data. **What problems is Reflektive solving and how is that benefiting you?** We have automated tracking of Objectives and Key Results, our one on one meetings, Feedback, surveys and reviews. The great thing is that all of this data is in one place. It makes talent and performance management easier. ### 3. Great tool for centralizing employee recognition, goals, and 1:1 notes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Reflektive?** I like that this is a single tool for so many aspects of management and employee performance. The goals tool is very helpful for setting long term goals and tracking progress. The kudos feature is excellent for company-wide shoutouts to employees for work well done. I use the 1:1 notes section with my direct reports and my manager to keep track of discussed topics. I hear we may even use it for 360 feedback. It keeps things better organized than a handful of Google docs. **What do you dislike about Reflektive?** I found some of the goal linking confusing - when I input my own goals, it wasn't always apparent how to link those to goals of people higher in the org structure. I also don't like how you can't add more detail in 1:1 topics unless it's a comment. Would be nice to have bullet points of sub-points in a topic area to cover for 1:1 conversations. **What problems is Reflektive solving and how is that benefiting you?** Reflektive helps with transparency in general, which is one of our company core values. Employee recognition is the biggest problem solved - it makes individual contributions much more visible to the rest of the company. It's also great to see the goals of other employees in the company and other teams as well to understand how everyone's individual goals contribute to the larger mission. ### 4. It works well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** I like the connectivity of it all. Honestly, I don't use it a whole lot. **What do you dislike about Reflektive?** I don't believe I've used it enough to dislike any one thing. **Recommendations to others considering Reflektive:** Keep doing what you are doing. **What problems is Reflektive solving and how is that benefiting you?** Keeping this 100%, I haven't used this app a lot. My company used it for corporate reviews and then after that it was just kinda there. It reminds me of my one-on-one with my manager, but so does my normal calendar. ### 5. Senior People Operations Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Reflektive?** Reflektive makes it easy to give and receive feedback. Reflektive is also useful to manage performance reviews. **What do you dislike about Reflektive?** Could have better reporting and templates. **Recommendations to others considering Reflektive:** Reflektive is great for giving and receiving quick positive feedback. It's become part of our company culture. **What problems is Reflektive solving and how is that benefiting you?** Reflektive has been great at working with our internal team to make the system work for our needs. We've been able to use Reflektive for aligning V2MOM goals, as well as performance reviews! ### 6. Great product and all the team are really helpful especially Evan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2020 **What do you like best about Reflektive?** That the out of box product is really good no need for major changes. All all the training guide help **What do you dislike about Reflektive?** Nothing it really nice straight forward product easy to use **Recommendations to others considering Reflektive:** Roll out to a pilot group, get buy in from other departments not just HR, get feedback from users **What problems is Reflektive solving and how is that benefiting you?** alignment across the company to everyone having set goals and performance reviews . Plus the recognition piece is very powerful ### 7. Reflektive is a great feedback tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2020 **What do you like best about Reflektive?** - I like being able to see all of the feedback from across the company, the performance review tool is clear and straight-forward, and being able to keep track of my 1:1 topics and goals makes meetings with my manager very easy. - Collecting my feedback received on the same page as my 1:1 makes it very easy to bring it to my manager's attention - The granularity with which I can control the email alerts I get is nice. - Reflektive's reporting options make it easier to generate the reports I need, specifically a report to show how many employees have completed their performance review. - Has a really great user interface, makes it very easy to navigate and I've never felt lost in the site. **What do you dislike about Reflektive?** - I want to be able to link directly to feedback posts, in case I want to share it with other employees. - I want to be able to like comments - Cascading of goals is a little convoluted and can be used incorrectly - Could use more text formatting options for it's inputs - Once you have multiple performance review cycles in the application, it can be difficult to switch between them **Recommendations to others considering Reflektive:** - Compare the ease of the workflow features to other tools - Think about how your company culture could benefit from a public forum where gratitude is expressed - Think about how much time you are spending manually tracking the performance review cycles - Encouraging managers and employees to use the 1:1 tool can greatly improve the communication **What problems is Reflektive solving and how is that benefiting you?** We use Reflektive for: - Public thank you messages - 1:1 - Performance Reviews - Goals I think having a tool where I can easily submit thank you messages makes me way more likely to do that, and it is helps the company culture. ### 8. Reflective is a user friendly performance management tool with a clean interface. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2020 **What do you like best about Reflektive?** The ability to "Rave" about other associates and have it be visible to the rest of the organization. **What do you dislike about Reflektive?** The need to have goals uploaded in order to create a solid numerical rating. **Recommendations to others considering Reflektive:** N/A **What problems is Reflektive solving and how is that benefiting you?** Easy to use interfacing making it a fun experience for end users. ### 9. Giving thanks have never been so easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Reflektive?** It's very simple and easy to understand. Picking user(s) and adding tags is convenient too. We use this for our goal-checkin and setting up 1:1 topics. Peer review is pretty cool. We haven't had a tool like this in our organization before, I am glad Intouch invested in this platform. I also like the pictures people sometimes post. **What do you dislike about Reflektive?** No deeper integration with SharePoint or Teams. I worked with Reflektive's staff and we couldn't figure out how to use this without creating an org wide Team in MS Teams. Even if that happens, our team didn't think it was true integration to Teams. We were looking forward to using the global tab for Recognition but we haven't hear on that yet. I wish posting pictures happens more. I can't remember a recent one. I haven't used much of Feedback section. It's not very clear how to use it. Give-thanks/Recognize is what I think feedback is. I see a reports tab next to my picture, when I click on it it just keeps spinning. Nothing happens. Not sure what is that supposed to do. Outside heart icon, we don't have other emoticons available. Also, how does this for in current virtual world? Any ideas on this can help more. **Recommendations to others considering Reflektive:** It's simple to use and has lightweight integration with SharePoint. I **What problems is Reflektive solving and how is that benefiting you?** Giving thanks and saying it in a public platform gives an instant reward we all look for. It definitely motivates us. I always thought receiving thanks makes you feel good but giving thanks makes you feel better. You are thankful and grateful to all the people you work with. This tools keeps us reminding all of that. ### 10. Easy-to-use tool for performance management and more **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Reflektive?** My organization is still rolling Reflektive out, so I haven't used all of the functionality yet, but we've used it for OKRs, 1:1s, recognition/feedback, and performance check-ins. Reflektive makes it easy to track your OKRs with lots of flexibility in how you can measure them and provides a nice visual representation of how you're progressing on them throughout the year. Also, Reflektive's recognition functionality is nice - people can submit shoutouts for colleagues and we have a slack channel that they are all posted to for easy visibility. **What do you dislike about Reflektive?** I wish the 1:1 feature had more functionality - for example the ability to schedule certain discussion topics for 1:1s in the future. Right now, it just puts all topics into one list without the ability to assign them to specific upcoming dates, which can make them difficult to sort through if you have a lot. **What problems is Reflektive solving and how is that benefiting you?** Reflektive helps us ensure we are having effective and efficient discussions with our managers and other stakeholders throughout the organization and holds employees accountable for setting the agendas for these meetings ahead of time. Reflektive also enables and encourages employees to give positive feedback to others in a visible way. ### 11. Overall I like the program but there are some improvements that can be made. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **What do you like best about Reflektive?** It's very user friendly and easy for staff and managers to use **What do you dislike about Reflektive?** I don't like how the goals section is not a natural next step after the manager review. Also I've found more issues with dept heads being frustrated that they can't see all of the reviews feedback of their entire teams... there isn't a proper management hierarchy established where the manager of a manager/supervisor should be able to see all of the direct reports review within their full team even if they don't perform the review on that employee. Also the feedback wall in concept is nice but would like to be able to turn off that function if we don't use it since we share our recognition through our communications channels (MS Teams) **What problems is Reflektive solving and how is that benefiting you?** Nothing major that's being solved with reflektive over the last performance appraisal system we had... I guess since it's easier for the user, they're more prompt at getting their reviews completed. ### 12. Great social networking review process for the organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2020 **What do you like best about Reflektive?** The wall of recognition and setting up goals and tracking it. Performance management with peers. Raising discussion topics with the team and tracking it. Social media like platform. Very easy to use. Performance tracking has become very seamless now within our organisation. **What do you dislike about Reflektive?** The UI seems in initial stages, not as fluid as other day-to-day social media. Also, needs a better mobile application, that's the future Bring in mobile notifications, more actions performed from mobile. Bring in HR management on the platform **Recommendations to others considering Reflektive:** Its a great application to have within your organisation. Makes everyone stay connected and updated. Enjoy your performance review cycles here on. Recognition are public. Your team will love it. Improves your teams productivity. **What problems is Reflektive solving and how is that benefiting you?** Team's and personal performance improvement in the organisation. Recognition for the peers is very good. Brings openness within the organization Social media based platform. Feels easy to use ### 13. Perf Management Matches Business Agility **Rating:** 5.0/5.0 stars **Reviewed by:** Rob M. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Reflektive?** I love the Outlook extension that allows me to view the goals of any employee, add/edit topics for upcoming 1x1 meetings (savings tons of money on post-its) and give them real-time feedback and potentially rewards points right there. 89% of our users have given feedback and 100% have received feedback in the first few months of use. **What do you dislike about Reflektive?** Some of the operational concerns feel a little startup-y. Early occasional bumps with reward redemption and issues with user lists corrupting were annoying, but mostly resolved in the past six months. They're adding a lot of features and new capabilities now. **Recommendations to others considering Reflektive:** Talk to customers like me about our experiences. I was able to get a pilot group setup and trained in one week. Seriously! **What problems is Reflektive solving and how is that benefiting you?** We eliminated a heavy and hated MSFT Word-based performance appraisal process and ratings and moved to 30-minute quarterly check-ins of OKR goals via Reflektive. This raised satisfaction with the overall performance management process from 25% to 88%. Managers are having more high-quality touches with their employees and we are better focused on our immediate goals, rather than looking 12 months behind. ### 14. User-friendly and intuitive performance management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Will F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** Reflektive provides a user-friendly platform (both desktop and mobile) that creates a "space" for managers and employees to have continuous 1:1s, feedback, check-ins, and developmental conversations. Unlike other traditional performance management system, Reflektive is built with the users in mind and support end-to-end performance management processes from setting goals, 1:1s, check-ins, 360s, praise, peer feedback, to performance review. **What do you dislike about Reflektive?** I can not think of any. As Reflektive continues to evolve, I look forward to using the new features and enhancements to support our business processes. **Recommendations to others considering Reflektive:** I recommend having a clear understanding of your business processes about performance management first (e.g., setting goals, 1:1 meetings, performance check-ins, praise, peer feedback, 360s, and performance review.) Then, think about how a performance management system like Reflektive can support your business processes. Also, talk to other people who have used Reflektive to understand the pros and cons of the system might be helpful for you to make the decision needed for your organization. Reach out to Reflektive and ask them for a parallel pilot with other vendors of selection is another option to ensure the platform meets you and the organizational needs. **What problems is Reflektive solving and how is that benefiting you?** The company is growing fast, and building a performance-driven culture is one of the key priorities. Reflektive fills in the gap to offer a system that supports our people processes to build such a high-performance culture. Reflektive makes our day-to-day activities related to performance management much easier and streamlined. Instead of using spreadsheets and trying to find notes about performance data, Reflektive is the single source of truth for everything performance management. ### 15. Integration and ease of use in Reflective **Rating:** 4.5/5.0 stars **Reviewed by:** Devendra S. | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Reflektive?** Integration if various sections done in reflektive. I was filling the review for one of my colleague and noticed that all the thanks and appreciations he has received were listed on the right hand side. I really liked this feature and it truly shows the power of integration and how to fully utilize the info available to make a good decision. **What do you dislike about Reflektive?** The home page is truly global and shows the thanks received by all employees of the company. I would prefer if it had some correlation with my organization or people I have contributed with, like a social network wall. That would be super useful and will really help people get more visibility in their own organization and within the same team. **What problems is Reflektive solving and how is that benefiting you?** We use it for thanking and appreciating colleagues. We also use it filling/collecting employee's quarterly feedback from their colleagues. ### 16. Reflektive has some good features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Reflektive?** I like the UI, the user experience is really clean. Their Support team is amazing, they always respond in the hour you've submitted a ticket. Always super helpful. **What do you dislike about Reflektive?** The reporting is not the most advanced. We need to create our own reports because the ones in Reflektive are not what we are looking for. The goal feature is not meant to support OKRs, which gives us a lot of trouble. The way they support matrix organization is not the best either. If you have primary manager and secondary manager it can be very painful when it comes to data related to performance review and the completion rate. **Recommendations to others considering Reflektive:** Make sure you have listed your needs and ask the right questions in the demo call to make sure they support what you are looking for. **What problems is Reflektive solving and how is that benefiting you?** With Reflektive, we run quarterly check-ins which is the main thing we wanted to accomplish by choosing Reflektive. ### 17. Really like Reflektive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Reflektive?** Super user-friendly and great for reviews and instant feedback. We have gone through about 4 review cycles now and it has been seamless. I also think the integrations with Slack and Gmail are great and allow employees to give and receive instant feedback. **What do you dislike about Reflektive?** Without clear guidance from the team, the project goal function can be underutilized as these tend to be filled out only during the review cycle. If there was an easier way to set up goals at the beginning of the quarter and tie them directly to the review that would be great. Really as an essential part of the flow. **Recommendations to others considering Reflektive:** I would definitely recommend using Reflektive. It has been a smooth transition from our previous platform and we are able to get a lot of engagement from our employees at all levels. **What problems is Reflektive solving and how is that benefiting you?** The biggest problem we solved was how to capture all of the real-time feedback from colleagues and an easy way to notify employees of the timeline of completing the review cycle. It is great for all employees to see when each step of the cycle will be completed and to be able to draft out their responses first. ### 18. Lots of potential! **Rating:** 3.5/5.0 stars **Reviewed by:** Kaylee Z. | Associate Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2020 **What do you like best about Reflektive?** The interface is very easy to use and it has a lot of helpful functionalities. I like being able to have one place to do multiple things - send in reviews, send recognition, schedule my topics for 1:1, etc. **What do you dislike about Reflektive?** It seems like updating accounts is difficult and I'm unable to edit tasks that have been assigned to me. There is still a lot of potential with Reflective as a platform and I'm looking forward to any upgrade they make. **What problems is Reflektive solving and how is that benefiting you?** Tracking topics and tasks with my 1:1s as well as sharing out company-wide recognition in a trackable manner. Love it! ### 19. Excellent, easy to use software **Rating:** 5.0/5.0 stars **Reviewed by:** April M. | Head of People and Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Reflektive?** We find Reflektive to be very user friendly intuitive, and attractive. It does everything we need. **What do you dislike about Reflektive?** I’d love a less manual way to get people on and out of the system. **What problems is Reflektive solving and how is that benefiting you?** No problems. Benefits are a simple, easy to use and administer people performance tool. I love that they are constantly improving it. ### 20. Experience with Reflektive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** Reflektive is trying to roll out features and functionality that runs the gamut from performance reviews to goals to how to best structure 1:1 sessions. These are concepts that are great depending on where your organization is with regards to the maturity of the employee base and the importance of these items relative to the business vision. **What do you dislike about Reflektive?** On the flip side of these changes is the lack of change management related to these features and functionality. Often there's little to no notice that these features will be rolled out. In addition, there's little adaptability to turn off the feature set until they're ready to be adopted by the business. **What problems is Reflektive solving and how is that benefiting you?** Goal setting > competencies > performance reviews. Reflektive is probably the most advanced in terms of goal setting but it would be great to have a visual dashboard to see how things have/have not progressed. ### 21. Staying Connected **Rating:** 3.5/5.0 stars **Reviewed by:** Rúbrio N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Reflektive?** Peers feedback. Rewards based on work recognition. Clarity on company goals. 1:1 meetings and check-ins for team alignment. Performance reports. Easy to use. Right amount of tools and options. **What do you dislike about Reflektive?** All merchants should have a worldwide reward system since this is a global platform, used by multinational companies. A list or directory of all company personnel would be very helpful. **Recommendations to others considering Reflektive:** Made for those who want to stay connected with their team members. It's an effective managing platform. **What problems is Reflektive solving and how is that benefiting you?** Helps manage and align personal goals with the company goals. Visibility on performance and recognition. Connect with peers from other offices and regions. ### 22. Reflektive Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Reflektive?** I like that you are able to have multiple goals and that your manager can reflect on those goals to respond. **What do you dislike about Reflektive?** I dislike that it is not exactly easy to navigate. Some questions are a little repetitive and warrant a similar response because it is a duplicate question. I also do not like that if a check in is overdue, you can't simply switch the quarter or go back on a different timeframe. **Recommendations to others considering Reflektive:** Try to use the new 1:1 feature! **What problems is Reflektive solving and how is that benefiting you?** I am solving the issue of simply asking my team to add goals on a Google doc or just to have them in thin air. It is great that when one of your employees sits down and takes the time to actually reflect and set goals that the likelihood of them achieving those goals are higher. It is also important for me to hold myself accountable to follow up with them on their goals and help them achieve those milestones because I need to contribute and add to their check ins. ### 23. Meh, gets the job done, not inuitive **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Reflektive?** The ability to review people is always a good feature and something I cherish that regrard. This helps with regular day to day activities of the company. Including giving thanks to the people. Besides this, since I'm only a user who fills out reviews on the platform and give and receive thanks on the platform, I don't have much more to add to this conversations **What do you dislike about Reflektive?** The very bad UI/UX experience. It's frustrating to perform reviews for people when you can't even make out what different cycles are why they are split like that. It's not intuitive at all in that regard. Switching between the different cycles are also a pain UX wise. To talk about what else that I dislike about this product is pretty much nothig else actually **Recommendations to others considering Reflektive:** If your org has a set of IT / Computer science based people, then this might go well since they already have a good understanding of the working of computer system and how the UI works. The terrible un-intuitive UI is my biggest gripe with this product. Besides that, the product is actually a good one and does the job required. If you think your team can handle and don't mind working a questionable UI/UX choice. then please do go ahead and pick Reflektive as your choice pof product to solve your issues. **What problems is Reflektive solving and how is that benefiting you?** Most of the issues solved are relating to performance reviews promotions and other key metrics to track growth. This helps in making informed decisions regarding the promotion or non-promotion related performance review. The questions that my company poses are quite vague and non-descriptive, which I understand, since the questions need to be generic enough to apply to everyone. Then again, this is not a problem with the reflektive product, instead that of the people who use this product. ### 24. The easy way to set, track and achieve business goals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Reflektive?** Reflektive is web based performance management solution which gives users an easy and constructive way to set their individual goals and align them to the corporate goals. It provides an easy review mechanism for the approvers. Overall goal setting and measurement is much easier and fun. **What do you dislike about Reflektive?** People who are used to paper based review may find this a little puzzling to understand at first. **Recommendations to others considering Reflektive:** For startups and mid size companies Reflektive is a grand option. **What problems is Reflektive solving and how is that benefiting you?** Capture individual business goals on a regular basis and align them to the larger corporate goal. The benefit is that employees know how their contribution will affect the achievement of the overall goal. Also there is 100 % transparency in the goal setting process. There is also provision to set goals which are private like self paced learning and development ### 25. Award winning customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** The customer service at Reflektive is exceptional. There are no downsides to report. **What do you dislike about Reflektive?** I don't dislike anything at this time, but I'll follow up if something emerges. **Recommendations to others considering Reflektive:** Continuing developing great modules. **What problems is Reflektive solving and how is that benefiting you?** We've solved for creating a culture of high performance and feedback. ### 26. Great employee engagement tool that has alot of potential, and excellent support team **Rating:** 4.0/5.0 stars **Reviewed by:** Cana T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Reflektive?** Reflektive support makes getting my questions answered and problems resolved smooth and seamless. They are always friendly, professional, and timely **What do you dislike about Reflektive?** The reporting/intelligence feature leaves much to be desired. I am looking forward to product enhancement around the analytics, it would save me loads of time in Excel. **Recommendations to others considering Reflektive:** Extrememly user friendly for organizations using OKR methodolgy. Makes change management simple and encourages a high level of employee adoption **What problems is Reflektive solving and how is that benefiting you?** We have been able to make data-driven decisions in our organization based on the data we can gather from 1:1 Discussions, Goals, Check-Ins, and Surveys ### 27. Great company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Reflektive?** Increases productivty and customer engagement **What do you dislike about Reflektive?** I wish there were more cost options available **What problems is Reflektive solving and how is that benefiting you?** how to keep our employees engaged ### 28. Best tool for performance review **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Reflektive?** 360 review which gives valuable feedback from everyone team and around company with whom you have worked with. Apart from that you can send thanks to anyone anytime who helped you.Also anyone can thank you anytime if you have helped them. **What do you dislike about Reflektive?** The only thing i dislike about reflektive is answering long long questions during self reviews and peer reviews. It takes really a lot of times to answer all those questions. **What problems is Reflektive solving and how is that benefiting you?** It is best tool to evaluate performance by feedback for teams/people with whom we have worked with. Biggest benefits of this site is we get feedback based on that we get good chance to improve ourself. ### 29. Reflektive is a fine tool for 1:1s with Managers and tracking goals. **Rating:** 4.0/5.0 stars **Reviewed by:** Bobby S. | Client Success Manager - Onboarding Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Reflektive?** I like the collaborative nature of the 1:1 feature. **What do you dislike about Reflektive?** I dislike that it doesn't seem to update in realtime like Google Sheets does. **Recommendations to others considering Reflektive:** If you don't expect to see real time updates then Reflektive will suit you very well. **What problems is Reflektive solving and how is that benefiting you?** With Reflektive we are expediting our 1:1s and using the site to track goals tangibly. ### 30. Love using Reflektiv **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Reflektive?** I like that this encourages us to share feedback with our coworkers in real time, compared to quarterly, etc. By the time we'd share feedback in the past, it would no longer be relevant - vs. being able to share immediately if someone did something well or needs improvement on something. I like the choice to share the feedback privately or make the post public. I feel closer to my team as ever, because of Reflektiv. **What do you dislike about Reflektive?** There is nothing negative that I would share about Reflektiv. It is very friendly and easy to use. **Recommendations to others considering Reflektive:** 100% use Reflektive!!! **What problems is Reflektive solving and how is that benefiting you?** I am giving positive feedback 5x more than I ever would without it and appreciate that it keeps us honest in that regard. ### 31. Good for internal review system but not very clear sometimes **Rating:** 3.5/5.0 stars **Reviewed by:** Abhishek S. | Sr Software Development Engineer in Test, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2020 **What do you like best about Reflektive?** The feature that enables you to give feedback of your peer who works with you and helps you in day to day work. It has that feature which makes it special because most of them time you it will be verbal appreciation for the help from your fellow team mate but this tool have made sure that along with verbal appreciation you have option of thanking it over the tool which will be displayed throughout the organization make the team member visible. It also has option to give credits to team members for helping them out. We have 25$ in our account out of which we can give 5$ along with appreciation for the good work. **What do you dislike about Reflektive?** Sometimes it gets confusing for checking, where the check ins questions has to be answered by manager or employee. If it can be specified properly that it was supposed to be filled by employee that I would not have missed it and as a result my manager filled it instead of me which was not so great. **What problems is Reflektive solving and how is that benefiting you?** Having more one on ones with manager because the tool makes it mandatory and keeps reminding. Also makes it mandatory for the manager to do 1 on 1 and as a result it gets clear more often the role you are being looked for and what is the expectation from you. ### 32. Amazing way to review the performance metrics and enhance the performance of the executives. **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant K. | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Reflektive?** The checkpoint Questions and the best is we get to add our own goals. **What do you dislike about Reflektive?** Not much really, the user interface is quite good. **Recommendations to others considering Reflektive:** There are many good things like the user interface, the ease of use which helps the users using the tool. **What problems is Reflektive solving and how is that benefiting you?** We are adding the goals for the quarter and try to achieve them and in case we are unable to we can change the end date and that helps removing the pressure to complete it no matter what. ### 33. I think its easy to use, but hasn't actually helped me or my team. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2020 **What do you like best about Reflektive?** Reflective is simple to use. I think the integration to slack has also helped me engage with it. It is nice to see when some one has "thanked" you. Its also nice to see that retroactively, I just logged in and saw some "thanks" from people a number of months ago. I think this is something that could be challenging to really get the culture of the company to engage with. **What do you dislike about Reflektive?** The separate sign in, I don't remember to go into it, so it is not a part of my usual routine. It has not changed how I engage with my team at all. In general these types of tools have been challenging for me personally to engage with. **What problems is Reflektive solving and how is that benefiting you?** We are trying to track "thanks" and make people's performance more recognizable. We also use it for calibrations. It is set up to use for 1:1 but I have not used it that way. ### 34. Super useful tool for structuring 1:1s and posting feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor B. | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2020 **What do you like best about Reflektive?** The 1:1 templates are really helpful for creating questions that I can use in each check in **What do you dislike about Reflektive?** Allowing for a custom template in the 1:1 check in's would be extra useful. Sometimes I want to setup questions that will appear in every check in, but doesn't consistently grow on itself. Like: How are you feeling? Wins Pain Points Feedback Announcements **Recommendations to others considering Reflektive:** Great for managers! **What problems is Reflektive solving and how is that benefiting you?** Having effective 1 on 1s, submitting peer feedback, capturing feedback from other managers. ### 35. Excellent way to spread the positivity! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Reflektive?** It's great to be able to see all of the lovely positive feedback that team members are sharing with each other. Never fails to raise a smile! **What do you dislike about Reflektive?** I've found myself entering an OKR and then having to copy and paste it for other folks on my team, rather than just being able to create one and then assign it to multiple folks - possible this is user error though. **Recommendations to others considering Reflektive:** If the pain of juggling employee reviews manually is proving too much, Reflektive seems a very good solution. **What problems is Reflektive solving and how is that benefiting you?** Reflektive keeps me organised. I've never been the best at documenting 1on1s with the team, so having that all in one place is bueno. ### 36. Reflektive allows data data and feedback collection while encouring employee interaction **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew B. | Sr. Global Talent Analytics Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** Tracking of completion & internal support **What do you dislike about Reflektive?** Lack customization for unorthodox org structures **Recommendations to others considering Reflektive:** Take advantage of the various platforms that Reflektive offers. Each one gets you a bit deeper into their ecosystem, ideally encouraging greater interaction between employees/employees and employees/Reflektive. **What problems is Reflektive solving and how is that benefiting you?** Reflektive allows for easy data collection of evaluative data, be it qualitative or quantitative. We've barely scratched the surface of Reflektive offerings but have already realized benefits like an increased rate of completion for optional evalutions as well as making use of the information for internal purposes. ### 37. This is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie W. | Service Operations Associate , Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2020 **What do you like best about Reflektive?** It is really great to have this feature for our company. It allows us to give positive feedback to our employees to let them know that they are doing a good job, and keeps us on track to reaching our goals overall as a company. It is also great to monitor performance and let people know when they are going a good job by posting to our Reflektive dashboard. Additionally, **What do you dislike about Reflektive?** I really can't find anything wrong with this, I really enjoy using it for our company! **Recommendations to others considering Reflektive:** In terms of recommendations, I would say that people should definitely take advantage of all the amazing features that they offer! **What problems is Reflektive solving and how is that benefiting you?** Encouraging our team members through positive notes throughout the year has been really helpful. Anyone who is wanting to use this software, I recommend leaving positive reviews for your employees to encourage them to have a healthy work environment and helping with self-confidence as well within the workplace! ### 38. Best Tracking Review tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dilip M. | Principal Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2020 **What do you like best about Reflektive?** Most helpful part of Reflective is easy to use, easy to track, easy to manage. There are many features which can help employee to improve their skills. Employee can give set their goals based on their interest. Would be recommended for every enterprise to use reflective. **What do you dislike about Reflektive?** There is nothing which can be dislike about reflective. **Recommendations to others considering Reflektive:** Reflective is one of the best tool to keep track of management services and goals. Reflective will be give thank to co-workers and give feedback to our co-workers. Reflective has good support for any query.Reflective has goals for other user. **What problems is Reflektive solving and how is that benefiting you?** My team members goal, Working items. I am able to appreciate them with good rewards. This if good way to track project items, project work load, perfomance incentive. Employee can put more information about their work items easily in detail. Also what Employee is interested about other than the work and what interest he has. ### 39. Easy to use, effective review platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Reflektive?** It's easy to find past reviews and check-ins and compare feedback over time - both for self, manager, and direct reports. I also love the quick ability to glance over reviews for indirect reports to see the interactions between my direct report leads and their direct reports. The ability to save reviews as a draft, then come back to edit or submit later is also very helpful. **What do you dislike about Reflektive?** I do sometimes end up clicking around more than I'd hope to before I'm able to find exactly the section I'm looking for. I'm always able to find what I need, but there are many different sections (some of which my company does not use). **What problems is Reflektive solving and how is that benefiting you?** Quarterly check-ins, mid-year check-ins, and annual reviews (for peers, self, and manager). A place to do these reviews and store the data for future feedback reference. ### 40. Reflektive Review **Rating:** 3.5/5.0 stars **Reviewed by:** Allison O. | Director, People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** The customer support is top notch and the analytics are above and beyond the competition. **What do you dislike about Reflektive?** It would be helpful if the tool allowed for a bit more customization. Our needs are different from other companies and vice versa. **What problems is Reflektive solving and how is that benefiting you?** We were in need of a tool for goal setting and feedback - both of which Reflektive offers. Visibility into the analytics helps our team to better understand where we can make improvements. Launching surveys allows us to keep a pulse on the organization as well! ### 41. Great product if you are open to the journey. **Rating:** 3.5/5.0 stars **Reviewed by:** Renee T. | Director People Development, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** Easy to configure and launch reviews. Lots of choices to meet your needs. Modern look and feel. **What do you dislike about Reflektive?** GUI/ development attention to detail is lacking. GUI may lead user to believe that they can do something when the permissions on the back end prevent them from doing so. They learn the hard way along the way. **What problems is Reflektive solving and how is that benefiting you?** We've been able to transition to continuous performance management which is a big win for the company. Reflektive is partnering with me on our vision of talent management. ### 42. Easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2019 **What do you like best about Reflektive?** Reflektive is easy to use to keep myself on top of my goals and ongoing development. It is also a good way of recognizing company wide initiatives, what others in the business are focusing on, and giving and receiving recognition from colleagues. **What do you dislike about Reflektive?** The layout is a plain and uninspiring and I don't understand the groups or department I have been added to so the filters seem a bit pointless **Recommendations to others considering Reflektive:** Creation of a more inspiring home page, tailoring to individual companies etc **What problems is Reflektive solving and how is that benefiting you?** Using reflektive to track my development and focus on what will benefit me in my role. It is also a good way of recognizing company wide initiatives, what others in the business are focusing on, and giving and receiving recognition from colleagues. ### 43. Its ok but it could be better **Rating:** 3.0/5.0 stars **Reviewed by:** sharon h. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Reflektive?** The layout of the system is user friendly. **What do you dislike about Reflektive?** The support team is small and has long turn around times. It sometimes takes days to get issues resolved. Also can not create rules within the system based on dates . ex: send 90 day review to all employees hired 90 days ago. this has to be manually done. The reporting within the system also is not the best **What problems is Reflektive solving and how is that benefiting you?** goal management and being able to have subgoals. ### 44. Support team has been helpful, terrible luck with reps, training mostly not up to date. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2020 **What do you like best about Reflektive?** There are a lot of features to take advantage of. I appreciated Reflektive giving free access to the survey too. **What do you dislike about Reflektive?** Not enough thought into some of these features or helpful training/documentation to support said features (as I stated above training is out of date from a few years ago). My last rep was not helpful and was also unprofessional. It's taken quite a long time to get a new rep - after waiting for a while I think I had to ask a couple of times why I hadn't been paired with a new rep - and since being assigned a new one I haven't heard back from them. **What problems is Reflektive solving and how is that benefiting you?** Frequent feedback between employee and manager ### 45. Great Performance Management Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Allie M. | HR Manager, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Reflektive?** We mostly use the two core functions, reviews and OKRs in Reflektive. Both of those products are easy to use, great user experience , and there is flexibility and customization available. I like their recognition product as well, but we haven't adopted it yet. The customer service/account management team is great as well! **What do you dislike about Reflektive?** I honestly can't think of anything right now. **What problems is Reflektive solving and how is that benefiting you?** A better way to manage performance reviews, as well as OKRs, and company wide visibility to OKRs. ### 46. Great People Management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** Being able to give and request real-time feedback. I like that Reflective offers more a few tools that can be used outside of a performance review cycle. **What do you dislike about Reflektive?** There isn't anything that I don't like about Reflektive, however, I would love to see a dashboard of the usability of the tool within my organization. **Recommendations to others considering Reflektive:** Think about how your organization will leverage the tool, and the most important part is having a plan in place when you are implementing Reflektive within your organization to increase the engagement and usability of the tool. **What problems is Reflektive solving and how is that benefiting you?** A problem we are solving is being able to streamline performance feedback and have a tool to document the feedback between managers/employees. ### 47. Great way to connect with colleagues! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2020 **What do you like best about Reflektive?** Working remote, I really enjoy being able share gratitude with my team mates that I am not able to see regularly. Also, the goal setting options within the program help me and my manager to stay on the same page. **What do you dislike about Reflektive?** I do find that sometimes my emails notifying of received points get lost and the preferences are changing occasionally. **Recommendations to others considering Reflektive:** Our team has enjoyed it greatly. We really enjoy being able to show each other gratitude. **What problems is Reflektive solving and how is that benefiting you?** Staying connected with my management for my personal quarterly goals. It is a great way for my manager to check in easily by tracking my progress on goals. ### 48. Refelective Survey **Rating:** 3.0/5.0 stars **Reviewed by:** kirty K. | Anaplan Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2020 **What do you like best about Reflektive?** you can see updates from what people are working on **What do you dislike about Reflektive?** I find it is useful and I feel we can add more to it **Recommendations to others considering Reflektive:** people can use it and get benefitted by it as it offers many things like adding goals and tracking it by each quarter **What problems is Reflektive solving and how is that benefiting you?** I can contact to manager easily on this and get a response too ### 49. Straight Forward and Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Reflektive?** Reflektive does a good job and is continually getting better at being a one stop shop for performance conversations, reviews and recognition. It does all of those things in a way that is straight forward and centralized which is great. **What do you dislike about Reflektive?** There are a few UI choices that aren't the most intuitive and greater support for real time HRIS syncs would be my two big suggestions for improvement. **Recommendations to others considering Reflektive:** Reflektive is a great tool to help you manage your performance conversation and recognition needs. They are constantly improving the product and are very open to feedback and working with you to get what you need done done. **What problems is Reflektive solving and how is that benefiting you?** The problems that Reflektive solves are all of the things that I highlighted they do best. They provide a one stop solution for performance conversations and reviews that otherwise can if not managed become very disparate and often times lost. ### 50. Great peer review tool **Rating:** 4.0/5.0 stars **Reviewed by:** Justin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2020 **What do you like best about Reflektive?** I like the "Facebook" like feed of reviews that I can scroll and see what other people are saying thanks for **What do you dislike about Reflektive?** I would love some rich text formatting options when giving feedback. **Recommendations to others considering Reflektive:** Good, simple tool to performance highlights and reviews. **What problems is Reflektive solving and how is that benefiting you?** We use Reflektive to share kudos across the company. I think it is a great way to raise employee engagement and happiness. ## Reflektive Discussions - [What are your tips for maximizing efficacy of use, in terms of goal setting, company engagement, etc](https://www.g2.com/discussions/what-are-your-tips-for-maximizing-efficacy-of-use-in-terms-of-goal-setting-company-engagement-etc) - 1 comment, 1 upvote - [Can you increase the available vendors in rewards section for more variety.](https://www.g2.com/discussions/27671-can-you-increase-the-available-vendors-in-rewards-section-for-more-variety) - 1 comment - [When will there be a deeper integration MS Teams?](https://www.g2.com/discussions/27529-when-will-there-be-a-deeper-integration-ms-teams) - 1 comment - [View Reflektive pricing details and edition comparison](https://www.g2.com/products/reflektive/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+00%3A34%3A50+-0500&secure%5Bsession_id%5D=a3a3a1c8-d8db-4a8f-b9d5-4b4a5b17ea9a&secure%5Btoken%5D=cc46f96d09b9a728bde3f947e7a641e0ef7fbb51ff58b3b8324c3d17baddd111&format=llm_user) ## Reflektive Features **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Goals** - Goal-Setting - Company Goals And OKRs **People Analytics - Employee Experience Software** - Action Plan - Productivity **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Data** - Dashboards And Reports - Historical Data **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction ## Top Reflektive Alternatives - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,863 reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - 4.5/5.0 (1,578 reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.7/5.0 (3,952 reviews)